Senior Customer Enablement AI Programs Manager
Senior Customer Enablement AI Programs Manager
Senior Data Engineer: Data Platform DevOps & Architecture
About the Role
We’re seeking a Senior Data Engineer to transform our analytics infrastructure from monolithic SQL/PostgreSQL systems into a modern Azure-based data platform with DevOps at its core. This permanent position focuses on building an automated, self-service architecture designed for continuous evolution.
You’ll bring 5+ years of data engineering experience with proven expertise in implementing enterprise-scale data platforms and DevOps methodologies. You’ll architect solutions using modern patterns, establish automated data pipelines with CI/CD practices, implement infrastructure-as-code, and mentor our team while building systems that adapt to emerging technologies.
We need someone who prioritises maintainable, scalable, and adaptable systems. We’re committed to Azure but flexible on specific products – we value pragmatic solutions based on actual needs.
Structure & Expectations
- Reports to: Product organisation – you’ll work closely with product teams to align data capabilities with business objectives
- Location: London office 3 days per week, flexible remote work the rest of the time
- Team: You’ll be the senior technical lead and engineer for data platform initiatives, working with business analysts, engineers, and product stakeholders
- Timeline: Initial focus on migration (6 months), then platform evolution, DevOps maturity, and capability expansion
Core Technical Requirements
Azure Data Platform Architecture
- Microsoft Azure data stack expertise: ADF, Delta Lake, ADLS Gen2, Synapse, Databricks (with flexibility to integrate non-Microsoft solutions)
- Experience with PostgreSQL and SQL Server, including data replication/integration patterns for migration
- Dimensional and relational data modeling expertise
- Medallion architecture implementation (bronze→silver→gold)
Data Engineering & Pipelines
- Proficiency in Python and SQL for ELT/ETL pipelines
- Batch, streaming, and micro-batching architectures
- CDC patterns and incremental load strategies at scale
- Experience with Delta Change Data Feed or equivalent real-time sync mechanisms
- Experience building ingestion pipelines from diverse external APIs (CRM, analytics, finance, observability tools) into a unified lakehouse
DevOps & Infrastructure
- Infrastructure as Code (Terraform preferred)
- CI/CD with Azure DevOps or GitHub Actions
- Test automation for data pipelines (unit, integration, regression)
- Azure networking and security best practices
- Container orchestration (Kubernetes/AKS) experience beneficial
- Event-driven architectures and API integration patterns
- Monitoring and alerting with Azure Monitor and Log Analytics
- Performance tuning and cost optimisation
- Git version control proficiency
Governance, Compliance & Security
- Strong understanding of information security requirements
- Experience with Microsoft Purview or similar governance frameworks
- GDPR/data protection implementation, including the right-to-be-forgotten
- RBAC, encryption strategies, and audit logging
- Data lineage and quality enforcement
Non-Technical Requirements
Communication & Documentation
- Strong technical writing – please provide examples
- Clear presentation skills for technical and non-technical audiences
- Experience creating architecture diagrams, data flows, and runbooks
Leadership
- Track record of training and upskilling teams
- Experience with structured project planning: from high-level initiatives through quarterly planning to executable tasks
- Comfort working with product managers and translating between technical and business contexts
What You’ll Do
- Architect a modern data platform with DevOps principles for long-term business evolution
- Establish automated engineering best practices for data, governance, and operations
- Build robust batch and real-time processing pipelines (integrating web application data with analytics sources and external APIs)
- Create comprehensive documentation and training materials
- Translate business requirements into maintainable technical solutions
- Mentor team members and drive continuous improvement
Why This Matters
You'll establish the foundation for our data platform's next decade. This platform will power our next generation of internal and customer products while empowering our business with real-time insights for faster, smarter decisions.
Application Requirements
Please provide:
- Technical documentation samples
- A description of a challenging data platform project you’ve delivered
- Your approach to implementing GDPR compliance in a lakehouse environment
Senior Technical Product Manager (Clinical Data Platform), Remote
Staff Security Software Engineer, AI Security Engineering
Staff Security Software Engineer, AI Security Engineering
Senior Backend Engineer, AI Team
At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values.
Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility
Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future
Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team
Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress
Find a way - Never settle, no excuses, nothing is impossible. Just make it happen
Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands.
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Sr. Software Engineer (AI Team) | Acorns
Acorns is seeking a Senior Software Engineer to join our AI team! Are you passionate about cutting-edge AI technologies? Do you thrive in an environment where your skills can redefine customer experiences and positively impact lives? Join Acorns as we build the future of Fintech with a customer service virtual agent that’s as empowering as our mission.
You will harness the power of AI to design a virtual agent that redefines customer support by providing personalized, real-time assistance. You will utilize proprietary data to create intelligent, empathetic solutions that empower our users to make informed financial decisions. Playing a pivotal role, you'll help shape a product that embodies our core values of benevolence and courage, transforming customer service into an uplifting and impactful experience.
Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.
What you will do at Acorns:
Understand Acorns’ mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams.
Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements.
Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production.
Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities.
Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives.
What you will bring to Acorns:
Bachelor’s or Master’s Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field
5+ years of total software engineering experience
3+ years of experience in artificial intelligence, data science, or machine learning engineering
3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes
Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent
Experience tuning neural networks on custom datasets.
Experience with Huggingface, LangChain, chatbot development
Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib
Hunger to deliver game-changing products
Exceptional drive and precision in delivery
A belief that your work is tied to your life's mission
Optimistic about the potential of societal change
What we offer:
Competitive salary and stock options
A comprehensive benefits package for you and your family
Flexible work location, hours, and paid time off
401(k) matching
Monthly Acorns account contribution & GoHenry account for your family
Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
Roots Leadership Program for Emerging Leaders
Community week onsite gatherings and various virtual events
Talented and motivated team members who care deeply about one another, our mission, and our customers.
The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
About Acorns:
Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time’s “World’s Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts.
Management Principles:
Managers are constantly raising the bar
Managers ensure all team members have a voice and a path
No surprises - Managers give and receive feedback early and often
Managers continuously assess performance action on concerns quickly
Managers foster a resilient, results-oriented mindset
Compensation Information:
The pay range for this position at commencement of employment is expected to be between $184,500 and $217,100/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Work Authorization:
Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit
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