Job Description

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better, and better technology must make deployment easier. We’re looking for the thinkers, builders, and researchers who want to be part of that loop.

Founded by MIT alumni and backed by over $40M from leading AI and robotics investors, we deploy real robotic systems directly into the facilities that power the physical economy. We don’t just build robots — we build them, ship them, and keep them running.

The Role

We’re looking for a hands-on Production Engineer (Electrical Test) to build and own the electrical test systems that ensure every robot we ship meets our standards for quality, reliability, and performance.

This role reports to the Head of Manufacturing and Supply Chain, with a dotted line to Hardware Engineering.

The goal is simple: build a system that lets us deliver high-quality robots at scale and at the lowest practical cost.

You’ll work directly with Manufacturing, Hardware Engineering, Firmware, Quality, and Supply Chain to turn electrical designs into robust, repeatable production systems. This is a floor-first role — you’ll spend real time at the bench and on the line, not behind a desk.

What You’ll Do

Build the test system

• Design and deploy manual and automated electrical test systems for our robot components and assemblies
• Develop production tests for PCBAs, power distribution, motor controllers, batteries/BMS, sensors, actuators, and wire harnesses
• Build test fixtures, Python automation, and clear pass/fail criteria
• Own electrical safety and compliance testing in production — hipot/dielectric withstand, ground bond and continuity, insulation resistance, and ESD controls on the floor
• Own electrical test coverage end to end, from incoming components through final robot test

Make the data useful

• Capture test results against serial numbers in ION, our MES, so every unit we ship has a traceable electrical test record
• Use production data to improve First Pass Yield and reduce defect escapes, rework, test time, and cost
• Report yield and top failure modes on a regular cadence, and drive the corrective actions that move them

Find root cause

• Troubleshoot failures down to the PCBA and component level, determine root cause, and close the loop with design
• Perform PCB bring-up, firmware validation, board-level debug, rework, and failure analysis

Scale it

• Create simple, repeatable test procedures and troubleshooting guides for Manufacturing
• Train technicians on electrical testing and troubleshooting
• Work with Hardware Engineering and Supply Chain to identify, test, and qualify alternative electrical components and suppliers
• Help transition new electrical designs from prototype into stable, scalable production

Requirements

 

• 2+ years in electrical test, manufacturing, or hardware engineering, with strong EE fundamentals and hands-on hardware experience
• PCB/PCBA bring-up, testing, and component-level troubleshooting
• Hands-on with oscilloscopes, logic analyzers, multimeters, current probes, power supplies, and electronic loads
• Experience developing automated hardware test systems and fixtures
• Python, and enough embedded firmware familiarity to debug alongside our Firmware team
• Working knowledge of CAN, Ethernet, I2C, SPI, or UART
• Comfortable spending significant time directly on the Manufacturing floor

 

Nice to haves

• Power electronics, motor controls, batteries/BMS, or robotics systems experience
• PCB rework and soldering
• Safety/compliance test experience (hipot, ground bond, insulation resistance)
• Experience feeding test data into an MES or similar production system

The Person

 

You like to build things and figure out why things fail.

You don’t stop at “the board is bad.” You want to know what failed, why it failed, and how we prevent it from happening again.

You can take an ambiguous problem, build the test, collect the data, find the root cause, and push the solution forward.

You understand that a great robot design isn’t finished until we can build it, test it, troubleshoot it, and scale it.

Most importantly, you are creative, hands-on, and can figure out pretty much anything.

Job Description

About Tutor

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We’re looking for the thinkers, builders, and researchers who want to be part of that loop.

As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

 

Our Culture

We believe that something truly special can happen when talented, motivated people work together; at Tutor, every member of our team is empowered to have real impact in everything that they do. We’re characterized by both technical excellence and next-level collaboration and respect.

What this role is

We are looking for someone who can own the entirety of a robot, or potential multiple different types of robots. In this role you will guide the work of other engineers, ensuring that development runs smoothly from napkin sketch through manufacturing and support.

 

Some of this work will be you designing and prototyping. Some of it will be working with members of different teams and ensuring we build the right thing. Some of it will be mentoring and guiding other engineers, growing them into leaders and owners.

 

This is a role for someone with strength in making things. You will be expected to know how every part of the robot works, and if you couldn’t make it yourself, you certainly can figure out how one would and understand the tradeoffs involved.

 

This is a job for someone who appreciates fast and methodical hardware iteration. You have likely spent time in places where  things come to life in weeks/months before -clubs/teams, startups, labs, places where you can appreciate what a relatively small, talented team can do when motivated and excited to do so.

About Our Roles & Titles

At Tutor, we believe great engineers and researchers are defined by what they build and the impact they have — not where they sit in an org chart or what title they have. Therefore, everyone in our R&D org holds the title Member of Technical Staff (MoTS). Our job postings use standard titles so you can find us, but if you join Tutor, you’ll be a MoTS — with a level that is determined through the interview process.

That also means we hire people, not slots. Work at Tutor evolves every quarter, and we set the expectation of flexibility from day one — it’s common for people to start on one thing and shift to another based on where the team needs them most. A high technical bar across the board is what makes that flexibility possible: it’s what allows people to contribute meaningfully whatever problem they take on.

About Faro

Faro aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI-powered software platform optimizes and orchestrates complex clinical development by providing powerful insights into trial design and outcomes. Faro empowers researchers to design more intelligent trials, reduce development costs, and accelerate milestones with better patient experiences.

Faro is a mission-driven company seeking world-class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on a vibrant, inclusive, and growth mindset-oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, flexible working hours, and remote-friendly ways of working. Remote employees work from home and travel periodically for in-person collaboration and team events.

The Opportunity

Faro is looking for a Director, Implementation Services to lead the technical implementation of our platform across customer environments. This role sits at the intersection of customer delivery, infrastructure, data integration, and AI configuration, and is responsible for ensuring each customer can securely connect, configure, and operationalize Faro within its existing technology ecosystem.

The role has three core areas of technical ownership: (1) customer infrastructure setup, including SSO, identity provider configuration, service accounts, and API integrations; (2) mapping customer and third-party data fields to Faro’s structured data model using JSON-based configurations; and (3) developing and refining custom AI prompts that support document ingestion and protocol authoring workflows.

This is a hands-on leadership role for someone who is equally comfortable working with customer IT teams, troubleshooting technical implementation issues, translating data requirements into configuration, and building repeatable delivery approaches. You will partner closely with Faro DevOps, Product, and Engineering while owning the customer-side implementation from technical discovery through go-live.

What You’ll Do

• Lead end-to-end technical implementation of Faro across customer environments, translating requirements into secure, scalable configurations, integrations, and workflows.
• Own infrastructure setup with customer IT and Faro DevOps, including environments, SSO/SAML and identity provider configuration, user access, service accounts, APIs, and other technical prerequisites for go-live.
• Scope, coordinate, and troubleshoot API integrations and system connections, working across customer IT, DevOps, Product, and Engineering to resolve issues and keep implementations moving.
• Define, configure, validate, and troubleshoot JSON-based field mappings that connect customer and third-party data to Faro’s structured data model and downstream systems.
• Develop, test, and refine custom AI prompts that support customer-specific data ingestion and protocol authoring workflows, including extracting, classifying, transforming, and structuring clinical content.
• Translate customer requirements into practical technical solutions, including configuration changes, scripts, workflow adaptations, data transformations, and third-party connections.
• Build repeatable implementation playbooks, standards, and processes that improve consistency and time-to-value as Faro scales.
• Manage a Project Manager responsible for implementation timelines and deliverables, and partner closely with Customer Strategy, Solutions Onboarding, Product Experience, Product, DevOps, and Engineering.

About You

• 8+ years in Professional Services, Solutions Architecture, Technical Implementation, Integration Services, or a similar customer-facing technical SaaS role.
• Strong hands-on experience with enterprise SaaS infrastructure, including SSO/SAML, identity providers, APIs, authentication, service accounts, and customer system integrations.
• Experience configuring and troubleshooting structured data mappings using JSON or similar formats, with a strong understanding of how data moves between systems.
• Experience developing or iterating AI prompts or rules-based logic for data ingestion, content transformation, or workflow automation.
• Able to work directly with customer IT and technical teams while translating technical concepts for non-technical stakeholders.
• Strong problem solver who can troubleshoot across infrastructure, integrations, data, and application configuration while also building scalable processes.
• Based on the U.S. East Coast, with preference for candidates in Massachusetts, Connecticut, New York, Pennsylvania, or North Carolina; able to travel up to 30%

Nice to Have

• Experience in life sciences, clinical development, or another regulated enterprise software environment.
• Familiarity with clinical data, structured data standards, or protocol design workflows.
• Experience building or scaling an Implementation, Professional Services, or Technical Services function and/or deeper experience with generative AI workflows.

Salary

• Salary range for this position is $200,000 to $225,000
• Salary listed reflects the base salary only and does not include other elements of total compensation
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• In addition to the position’s salary, equity will be a major component of the total compensation for this position.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic)
• Short Term and Long Term Disability
• Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
• Training & Development Reimbursement
• Hybrid Work Environment
• Peer-to-peer bonus program
• Company/department outings and events
• Stock Option Plan
• Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.

Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.

Forward is looking for a Customer Success Engineer

• Do want to create a category and help build a special company?
• Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.

What you’ll do:

As a Customer Success Engineer for our Enterprise team, you will be responsible for providing world class post-sales technical leadership to our client base and will be onsite at our customer in NY.

Responsibilities:

• Providing advice and guidance as the Forwards subject matter expert to ensure successful ongoing usage and adoption of our technologies
• Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walking customers through the various stages of adoption with Forwards Platform
• Working directly with our internal Product Management, Engineering, Sales and Marketing teams.
• Some travel (10%)

Requirements:

• B.S. Computer Science or equivalent educational experience
• 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
• Must be willing to be onsite at customer location in either Charlotte, NC (hybrid)/ Jersey City, NJ/ NYC.

Experience:

• Strong understanding of Networking and Security fundamentals
• Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
• Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE or VCDX
• Experience in working for a startup company
• Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
• Ideal candidate will be onsite at customer location in NY

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.

Job Description

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage – the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease – no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. 

Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity

We, at Flywire, are looking for a smart, analytical thinker who’s excited to wow our clients with best in class data and analytics capabilities. As a Senior Business Intelligence Analyst, you will help set the vision and direction for how we communicate the story of Flywire’s data to our clients, both with interactive in-app reporting solutions and custom analytics projects that speak to the unique value and ROI that our product has delivered throughout our partnership.

This is a true cross-functional role, with responsibilities crossing data & analytics, product development, relationship management, and sales. The ideal candidate will feel comfortable managing cross-functional projects and also have a deep technical understanding of a general BI stack and will be able to periodically contribute to development and analysis.

The responsibilities of the role include:

• Help set a broad company vision for the way we communicate data and our value proposition to clients
• Partner with business stakeholders to understand unique client situations and deliver analyses to show the value of Flywire’s value and performance
• Lead the design and development of customer-facing dashboards
• Collaborate with product and engineering teams to ensure that reporting and analytical solutions are secure, scalable, and part of a seamless user experience

Qualifications

Here’s What We’re Looking For

• 5-7 years of experience in business intelligence, product management, data and analytics, or a related field
• Proven ability to influence cross-functional teams
• Strong experience with business intelligence tools is required, with a preference for Looker and Sigma
• Comfortable presenting to both internal and external stakeholders
• Strong communication skills: You can make even the most complex data easy to comprehend
• Emerging data science and analytical skills
• Familiar and comfortable with emerging AI technologies, digital assistants for natural language queries, and core LLM tools
• Strong business acumen by connecting data and dashboard design decisions to revenue, client retention, and broader company strategy, not just technical execution
• Experience working with finance-related data (revenue, billing, payments, or similar financial reporting) and translating it into stakeholder-ready insights
• Experience working with client or CRM data (e.g. Salesforce) to build a unified view of client relationships and usage patterns

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

The US base salary range for this full-time position is $91,000 – $114,000, plus equity and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. 

#LI-Hybrid

Who we are

Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.

Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.

Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!

How You’ll Make an Impact

As a Technical Success Engineer at Endor Labs, you are not only the technical champion for our customers but also a seasoned software engineer adept at navigating the complexities of programming ecosystems and DevOps.

• Innovate and Implement: Design and roll out cutting-edge code and dependency scanning mechanisms using Maven and Gradle. Turn complex challenges into sleek, efficient solutions that set new industry standards.
• Be the Technical Maestro: Become the primary technical contact for our customers, guiding them with a blend of deep technical know-how and genuine empathy. Navigate through pre-sales and post-sales stages, addressing and solving intricate technical puzzles.
• Customize and Create: Tailor our top-tier security solutions to fit into the most sophisticated customer environments. When needed, craft bespoke solutions that push the boundaries of innovation, drawing on your robust software engineering skills.
• Solve with Speed: Leap into action when technical issues arise. Use your advanced troubleshooting expertise and comprehensive understanding of programming and DevOps to keep our customers on the path to success.
• Build Strong Bonds: Forge lasting relationships with a diverse range of clients—from agile startups to global enterprises—becoming their trusted advisor and tech advocate.
• Collaborate and Innovate: Work hand-in-hand with our engineering teams, turning customer feedback and troubleshooting insights into groundbreaking product improvements.
• Champion Security: Lead the charge in promoting robust security practices, helping developers write secure code with ease through your expert support and guidance.
• Lead and Strategize: Manage high-impact technical integration projects with strategic finesse, offering top-tier guidance both internally and externally. Your strategic decisions will help drive our solutions forward and ensure client success.
• Strong English language skills are needed.

• Technical Expertise: Bring 6+ years of in-depth experience in one or more of the following domains: software engineering, application security, and/or DevOps. You’re a coding aficionado who’s navigated the complexities of modern tech stacks with finesse.
• Custom Solutions Pro: Showcase your proven track record in crafting custom technical solutions and thriving in customer-facing roles. You excel at managing project-based work and turning unique challenges into streamlined, effective outcomes.
• Customer Success Champion: Be a passionate advocate for customer success, with a knack for building secure and scalable solutions from scratch. Your dedication to creating impactful, reliable solutions drives our customers’ success.
• Exceptional Communicator: Possess stellar communication skills that enable you to demystify complex technical concepts. You have a talent for translating intricate details into clear, accessible language for diverse audiences.
• Strategic Problem-Solver: Adopt a proactive, anticipatory approach to problem-solving. You’re adept at predicting customer needs and crafting strategic, innovative solutions that align with their long-term goals.

Why Endor Labs

We’re building at the intersection of developer productivity and security — one of the fastest-growing spaces in software. Our dev-loved platform has real ROI, strong momentum, and customers who care about doing things right.

At Endor Labs, we think big, start small, and learn fast. We take ownership, move with purpose, and always start with the customer’s success. We debate with data, make the complex simple, and challenge each other with kindness and candor. We celebrate wins, learn from misses, and have fun along the way — because when our customers win, we all win.

Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't fit every requirement above, we believe in the power of diverse perspectives and experiences, so we encourage all talented individuals to apply—there's no one-size-fits-all here.

Physical Intelligence is bringing general-purpose AI into the physical world. We are a group of engineers, scientists, roboticists, and company builders developing learning algorithms to create a model that will control any robot to do any task.

The Team

Training robot foundation models takes enormous amounts of multimodal data, much of it collected by third-party vendors and partners around the world. The Data Operations team makes sure that data is high quality, well understood, and safe to train on. This role owns quality assurance and audit for externally sourced data, working closely with the researchers who consume it and the teams who create it.

In This Role You Will

• Own external data QA & audit: Build and run the end-to-end QA process for multimodal data ingested from third-party vendors and partners — sampling strategy, review workflows, pass/fail decisions, and audit trails — so data is verified before it reaches training.

• Define quality standards: Partner with researchers to translate what "good data" means into concrete, measurable rubrics and acceptance criteria; keep them versioned and current as research needs evolve.

• Build the system: Build the software interfaces, tooling, and infrastructure scale the system in an automated way - correctly sampling the right data for QA, internal QA checks, tracking dips in data quality from vendors and exposing those insights back to the vendors.

• Manage vendor quality loops: Deliver structured, actionable feedback to vendors; coach them on standing up QA checks on their own side; iterate until vendor-side and internal QA agree; enforce standards through review and acceptance processes.

What you'll bring

• ~5 years of experience across building customer facing software.

• Vendor management experience: working directly with third-party data providers, delivering actionable feedback, and measurably improving the quality of their output.

• Strong ops acumen and drive — a bias to instrument, measure, and iterate quickly rather than crank hours at a broken process.

• Comfort being hands-on in the data: reviewing samples yourself, writing and refining rubrics, and spot-checking your own program's output.

• Clear written and verbal communication across researchers, operations teams, and external partners.

Nice to have

• Experience with robotics, egocentric video, or other multimodal sensor data.

• Experience defining requirements for QA/validation tooling or working with engineers on automated data quality checks.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Dave vs. Goliath. We’re Dave.

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.

Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.

The Opportunity

Dave is growing fast and the member base is growing with it. As more people choose Dave over traditional banking, the feedback loop that helps us understand their experience needs to be sharper, more structured, and more connected to the decisions that drive the business. That's what this role builds.

As Sr. Member Experience Manager, you'll own the Voice of Customer program and shape how Dave listens to, understands, and acts on member signals across every touchpoint. This isn't a "compile the feedback" role. You'll be the person translating what millions of members are experiencing into the structured, data backed case that gets in front of Product and Leadership and actually changes things.

The work sits at a real intersection. You'll tie member sentiment to business outcomes like retention, engagement, and revenue, and make the argument that doing right by the member and growing the business are the same goal. At Dave they are. This role is how we make sure that case gets made consistently, on a regular cadence, with the numbers to back it up.

If you want a high-visibility IC role where your work shapes product decisions and your voice carries weight across the org, this is it.

What You'll Do

Voice of Customer Program

You are the voice of the customer within Dave. You own how member signals get turned into something the Dave team can act on. That means pulling input from every customer contact support data, app reviews, social conversations, community feedback, and surveys, including App Store and Google Play reviews and public social conversations. You decide what gets tracked, how it's measured, and when something is significant enough to escalate, including routing anything with reputational or policy circumvention risk to Complaints/Resolve so they can move fast.

You'll build a structured, recurring rhythm for surfacing what matters: real-time visibility into issues and trend shifts as they happen, a monthly deep dive with Research into one specific friction area affecting members, and a periodic review of the biggest unresolved issues that you bring to Product and use to keep Leadership current. Each cycle produces a clear problem statement, not just a data dump, and you keep a running backlog so patterns don't disappear just because they miss a cycle.

The readouts you deliver aren't a complaints list. They're a business case. A spike in a friction category is a churn signal. A recurring drop-off in a core flow means members are transacting less or leaving. You'll tie what you're hearing to the metrics that matter, retention, engagement, revenue, and member growth, and you'll partner with Member Insights and Data Analytics so the signal you're surfacing feeds the classifiers and dashboards the rest of MS&O relies on, not just your own readouts.

Doing right by the member and making the business case are the same argument here. Members who trust the product stay longer, transact more, and tell others.

Product Feedback and Member Advocacy

When member signals point to a product gap, you build the case and bring it to Product in a way PMs can prioritize: a clear problem statement written from the member's perspective, backed by data, with a recommendation behind it.

You're also the member's advocate in the room. That means showing up prepared, defending the friction point with specifics, adjusting when new information comes in, and helping the group reach a better decision because the member's perspective was actually represented. You're not there to report back. You're there to move the outcome.

Dogfooding is part of how you stay credible in those conversations. You'll use Dave's products regularly and test new launches before they go out, so you know firsthand what the experience feels like before members do.

Cross-Functional Work

You'll represent the member's perspective across Product, Engineering, Operations, Marketing, Legal and Compliance, running the recurring syncs with product teams that keep pain points and open issues moving, and helping facilitate the forums where broader member experience initiatives get assigned an owner instead of stalling between meetings.

What You'll Need

• Five or more years in member experience, Voice of Customer, customer insights, or CX with real program ownership

• A proactive and curious mindset with a natural drive to investigate patterns, identify opportunities, and improve the member experience.

• Experience gathering signals from multiple touchpoints, including app store reviews and public social conversation, and turning them into structured, actionable recommendations

• Strong judgment in separating isolated feedback from meaningful trends and determining when deeper analysis, escalation, or action is needed.

• Working fluency with Mode, Looker, or similar tools to independently build and defend a data-backed case

• Comfort leveraging AI tools such as Anthropic, OpenAI, and Gemini to guide research, synthesize feedback, identify patterns, and strengthen analysis.

• Comfort in cross-functional product conversations where you've made the member's case in a PM setting

• Experience advocating for agent-level tools, workflows, and product improvements that reduce friction, improve efficiency, and strengthen the member experience.

• A track record of building trusted relationships and influencing stakeholders across Product, Engineering, Operations, Marketing, Compliance, Research, and Data.

• Strong written communication: clear problem statements, crisp readouts, recommendations that get used

• Confidence speaking up, challenging assumptions respectfully, and calling out the obvious when needed to create clarity or resolve misalignment.

• Strong written and verbal communication with the ability to turn complex findings into clear problem statements, concise readouts, and actionable recommendations.

• The ability to move work forward without direct authority while navigating competing priorities and maintaining cross-functional alignment.

• Strong organizational skills with the ability to document decisions, maintain action items, track owners and deadlines, and ensure follow-through.

Bonus Points

• Experience running a formal VoC or community engagement program

• Background in fintech or consumer financial services

• Familiarity with QA or contact center operations

• Experience in an agile product environment

• Comfort with tools like Mode, Looker, Zendesk, or Rippit (MaestroQA)

Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.

Why you’ll love working here:

At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii.

A few of our benefits & perks:

💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

💻 Flexible hours and virtual-first work culture with a home office stipend

🏥 Premium Medical, Dental, and Vision Insurance plans

👶 Generous paid parental and caregiver leave

💰 401(k) savings plan with matching contributions

📈 Financial advisor and financial wellness support

🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break

🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

#LI-REMOTE

Title of Position (US)

About Us

Endor Labs is building the premium Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.

Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.

Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!

How You’ll Make an Impact

• Lead integrated campaign strategy: Define target personas, ICPs, messaging, and channel mix for strategic GTM initiatives, including product launches, ABM, vertical, and partner campaigns.
• Execute multi-channel programs: Deliver integrated campaigns across email, digital, webinars, lead generation, partner marketing, and co-marketing.
• Personalize buyer journeys: Develop persona- and use case-specific messaging and campaign flows to accelerate pipeline.
• Drive campaign content: Partner with Product Marketing, Creative, and agencies to develop high-impact campaign assets, playbooks, and offers.
• Leverage data and intent: Use intent signals and engagement data to optimize targeting, messaging, and campaign performance.
• Collaborate cross-functionally: Partner with Sales, Product Marketing, Field and Channel Marketing, Analytics, and external agencies to ensure seamless execution and business impact.

What You Bring to the Table

• 6–10+ years of B2B campaign management experience in cybersecurity, AI, or cloud, leading full-funnel integrated campaigns.
• Proven success designing and executing multi-channel campaigns (email, digital, webinars, partner/co-marketing, lead generation) that drive qualified pipeline.
• Hands-on experience with Hubspot (or similar marketing automation platform) and Salesforce (SFDC) for campaign execution, attribution, and reporting.
• Experience building and scaling ABM programs in partnership with Sales, including target account strategy, personalized engagement, and performance measurement.
• Strong expertise in segmentation and leveraging intent and behavioral data.
• Excellent cross-functional collaboration and communication skills, with the ability to translate technical concepts into compelling, persona-based messaging.
• Experience developing persona and use case driven campaigns that address customer pain points and competitive differentiation.

What Makes Us... Us

• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed, and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win.

What We Offer You

• Competitive salary and comprehensive benefits package including Health, Dental, Vision and Mental Health plans.
• 401(k) plan to support your long-term financial goals.
• Flexible PTO to maintain a healthy work-life balance (we want you here for the long-haul!)
• Opportunities for co-working and team meetups to foster collaboration.
• A dog-friendly office environment for those who love to bring their fur babies along.

Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't fit every requirement above, we believe in the power of diverse perspectives and experiences, so we encourage all talented individuals to apply—there's no one-size-fits-all here.

Compensation: For candidates who receive an offer for this position, the compensation range is expected to be between $170,000 - $220,000. This may include additional incentives such as commission targets, restricted stock units, and/or bonuses, depending on the role.