Fraud Operations Associate (Mandarin Speaking)

Stripe · Bengaluru

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Opportunity Compatibility Emerging talent Open roles Roles at Stripe / Role details Fraud Operations Associate (Mandarin Speaking) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls. What you’ll do Responsibilities Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors Conduct investigations on merchant accounts to support financial partner requirements Assess risk factors and trends of potentially fraudulent activity Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements High professional fluency in Mandarin and English Some experience in fraud analysis, fraud investigations, or fraud operations Experience using data to make assessments/judgements A team-focused mentality and effective problem solving skills The ability to approach challenges from a user perspective while being pragmatic & solutions oriented You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools Prior fraud experience across multiple industries/verticals Experience in a high growth technology company Experience working from a queue In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply now Company Stripe Team Operations Office location Bengaluru Employment type Full time Apply for this role Products and pricing Pricing Atlas Authorization Boost Billing Capital Capital for platforms Checkout Climate Connect Crypto Crypto Onramp Data Pipeline Elements Financial Connections Global Payouts Identity Invoicing Issuing Link Managed Payments Payment links Payment methods Payments Radar Revenue Recognition Stripe Sigma Subscriptions Tax Terminal Treasury Treasury for platforms Usage-based billing Solutions Enterprises Startups Agentic commerce Crypto Ecommerce Embedded finance Finance automation Global businesses In-app payments Marketplaces Money management Platforms SaaS AI companies Creator economy Fintech Gaming Hospitality, travel, and leisure Insurance Media and entertainment Nonprofits Professional services Public sector Retail Developers Documentation API reference API status API changelog Libraries and SDKs Stripe Projects Developer blog Integrations and custom solutions Stripe App Marketplace Stripe Partner ecosystem Professional services Resources Product roadmap Guides Customer stories Blog Community Sessions annual conference Privacy and terms Prohibited and restricted businesses Licenses Sitemap Cookie settings Your privacy choices More resources Company Careers Newsroom Stripe Press Contact sales Support Get support Managed support plans CA residents: +1 888 926 2289 Sign in United States(English) © 2026 Stripe, LLC.

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