Head of Finance Operations
Stripe · Bengaluru, IN
Pay
Not listed
Setting
On-site
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the TeamStripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars.Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for:Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle managementTravel & Expense — T&E policy compliance, employee reimbursements, and corporate card managementPayroll — accurate, timely compensation for Stripe employees across APAC and EMEAMonetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise usersControllership — BLR — accounts receivable support, bank account management, and entity-level financial controlsThe RoleAs Head of Finance Operations, Bangalore, you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India.This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale.What You'll DoLead and Grow the Bangalore FinOps OrganisationOwn the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ StripesSet a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safetyActively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful developmentTranslate Global Strategy into Bangalore ExecutionPartner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRsEnsure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomyRepresent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisionsDrive Operational ExcellenceOwn BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfactionEstablish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediationChampion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentationPartner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating itBuild Scalable InfrastructureDesign and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growthDefine and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadershipEnsure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructureSteward Risk and ControllershipEmbed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environmentProactively identify control risks, escalate with appropriate urgency, and own remediationMaintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entitiesInfluence Stakeholders at ScaleBuild trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and EngineeringCommunicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write wellNavigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarilyWho You AreWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum Requirements18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environmentProven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managersOperational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth)Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate ControllershipStructured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarityTrack record of driving AI and automation adoption within Finance Operations or Shared ServicesExceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writingBachelor's degree in Finance, Accounting, Business, or a related fieldPreferred QualificationsExperience at a high-growth technology company or fintechFamiliarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalentsExperience leading distributed teams across multiple time zones with US/global counterpartsWorking knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance OperationsWhat Makes This Role ExcitingBuild at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the teamSenior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forumsTransformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks likeAI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiativesGlobal career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth
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