Global Sales Enablement Systems Administrator
Stripe · US-Remote
Pay
$109k–163k
Setting
Remote
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content, and systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms, and operational infrastructure that power the seller learning experience at Stripe. Where others reach for something off the shelf, we design and build solutions tailored to our sellers.We move fast, operate with high standards, and care deeply about the people we serve. Our team culture is built on a few core beliefs–that community is our superpower, that innovation is our DNA, and that the best outcomes come from staying curious, solving for the real problem, and being ruthlessly focused on priorities while remaining generous with people.We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates.What you'll doAs a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance, and improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds.ResponsibilitiesOwn day-to-day platform administrationAdminister and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrationsKeep our systems clean, accurate, and up to date across both third-party tools and homegrown applicationsBe the team's operational backboneOwn and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responsesAct as the first line of support for technical and access issues, and maintain platform hygieneHandle user management requests from our intake channels quickly and thoroughlyContribute to our homegrown platformMaintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS)Serve as technical backup to the team's full-stack engineer on design and development workParticipate in UAT and iterative testing as new capabilities launchSupport our data and reporting strategyBuild, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-makingWork with Google Sheets, Google Apps Script, and AI toolingIdentify improvements and build smarter in AI-powered environmentsProactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processesNotice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflowsLeverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gainsDevelop and maintain documentationKeep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scaleEnsure appropriate documentation and controls are in place across all administered platformsPartner across the organizationWork closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutionsSupport cross-functional partners with data, testing, and operational tasksWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements3+ years of experience in a systems administration, technical operations, or related roleExperience with system user management and user access provisioningWorking knowledge of HTML, JavaScript, and CSSExperience working with Google Sheets or similarFoundational data literacy like reading reports, interpreting and understanding data structures, and running basic queriesPreferred qualificationsCurious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for itBackground in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environmentExperience with sales enablement LMS or CMS platforms such as Skilljar or HighspotFamiliarity with tools like Asana or similar project tracking platformsFamiliarity with building automations, APIs, scripts, or agents to streamline operational workflowsExperience with Google Apps ScriptExperience building or maintaining homegrown web applicationsExperience with Git, CI/CD, and deploying to production environmentsExperience building modern full-stack technologies using Next.js, React, and Tailwind CSS.
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.