Program Manager, Risk Ops Enablement
Stripe · Atlanta, US
Pay
$128k–191k
Setting
Remote
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting our systems and delivering an exceptional user experience for legitimate users.What you'll doYou'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org.ResponsibilitiesLead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiativesCollaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projectsDesign and launch programs that lead to step-change improvements in our operational processes and business outcomesServe as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readinessEmbody our Operating Principles and foster our values and cultureWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program managementThe ability to dig deep into the data and think from first principles while delivering the best resultsAbility to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goalStrong program management skills with experience managing end-to-end execution of projects and programs that have transformed your company's operationsEnjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impactAbility to identify repeated user and specialist-facing issues and build scalable solutions and processes to address themPreferred qualifications2+ years in consultingExperience with SQL or willingness to learnMBA or other graduate degreePrior experience partnering with Product, Eng, and Operations teams preferred
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.