Manager, Accounts Payable and Expenses

Dialpad · San Ramon, US

Pay

$142k–180k

Setting

On-site

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Back to jobs Manager, Accounts Payable and Expenses San Ramon, US Apply About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Manager, Accounts Payable and Expense, you’ll own full cycle AP and T&E operations across multiple U.S. and international entities, ensuring timely and accurate payments, strong controls, and continuous process improvements. You’ll work closely with the Accounting team to support monthly, quarterly and year-end close, annual audit, and AI transformation initiatives. This is a high-impact role to scale our global AP functions through AI transformation, system improvements and enhanced internal controls. This position reports to our Sr. Accounting Manager and has the opportunity to be based in one of our hubs, including San Ramon, CA. What you’ll do Manage global AP and T&E operations, including vendor management, invoice processing, payment execution, and employee reimbursements across our U.S. and international entities. Manage our corporate credit card programs. Manage vendor relations, serving as the primary escalation point for internal and external inquiries. Manage month-end AP close process, reconcile discrepancies and provide resolutions, to ensure completeness and accuracy of AP balances across all entities. Partner with the Accounting team on vendor accruals, and perform flux analysis for assigned accounts at month-end and quarter-end. Supervise and mentor the AP team, acting as a hands-on team leader and backup when needed. Assist with implementing and adopting new systems and processes, ensuring compliance with internal policies and controls. Manage U.S. 1099 Reporting and partner with external accounting providers for jurisdictional compliance matters. Maintain audit-ready AP documentation, supporting external auditors with AP related requests, and contribute to strong adherence of internal controls. Assist with vendor payments forecasting for cash flow management. Collaborate with cross-functional teams, including Accounting, FP&A, and Procurement to resolve issues and improve end-to-end process through an AI-first lens. Skills you’ll bring Bachelor's degree in Accounting, Finance or related fields. Minimum 7 years of progressive experience in Accounts Payable, including at least 2 years in a people manager role. Experience with multi-entity, multi-currency AP operations. NetSuite or other ERP experience required; Experiences with ZIP, Bill.com, Brex or similar software strongly preferred. Process-minded and curious, with experience leveraging AI and AP automation tools to improve accuracy and efficiency. Excellent verbal and written communication skills and interpersonal skills Ability to manage competing priorities under pressure and meet tight deadlines. Strong analytical, problem solving, and strategic thinking skills. Self-motivated, detail-oriented, and highly organized. For exceptional talent based in California, the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $142,500 - $180,000 USD Why Join Dialpad Work at the center of the AI transformation in business communications Build and ship agentic AI products that are redefining how companies operate Join a team where AI amplifies every employee’s impact Competitive salary, comprehensive benefits, and real opportunities for growth We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Create a Job Alert Interested in building your career at Dialpad? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf CERTIFICATION AND CONFIDENTIALITY: By initialing below, you hereby agree (a) that all information you provided on this application is true; and (b) all information received by you from Dialpad during the course of your job application and interview shall be governed by the terms of the Non-Disclosure Agreement. * Non-Disclosure Agreement What is your preferred first name?* What is your preferred last name?* Do you now, or will you in the future, require immigration sponsorship to work at the company?* How did you hear about this role? * How are you using Ai today? Do you have at least two years of experience directly managing an Accounts Payable team and overseeing the full AP function?* Select... Have you managed multi-entity, multi-currency Accounts Payable operations using an ERP system such as NetSuite, Oracle, SAP, or Workday?* Select... Have you led or implemented AP process improvements or automation initiatives (such as AI, OCR, Bill.com, ZIP, Brex, or similar tools) that improved efficiency or internal controls?* Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Dialpad’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. 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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? 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Listed by Dialpad for a position based in the United States. Employers on this board attest they are hiring domestically.