Event Travel Manager

Navan · Remote (USA)

Pay

$68k–70k

Setting

Remote

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Platform Solutions Pricing Resources Customers Company Get started Request a demo Log In Event Travel Manager Location:Remote (USA) Department:Events About the Role The role will provide the highest possible level of Event Travel Management to key clients, General Manager, Global Head of Event Travel, Team Leads and the Event Travel Team overall. You will develop relationships across all areas of Reed & Mackay sharing best in class market knowledge of Event Travel and thus supporting clients’ key objectives in arranging events. The Event Travel Manager will ensure maximum revenue generation in all areas of Reed & Mackay Event Travel while always ensuring significant return on investment to the client What You'll Do: As a primary client liaison of the Event Travel Department, you will further the vision and goals of R&M by providing outstanding support across the US. Assist our travellers with best-in-class personalized travel support, by helping them resolve issues before, during, and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car, and/or rail bookings. Provide accurate and detailed fare information for hotel, flight, car, and rail bookings, as needed. Work closely with client contacts to understand and meet program objectives/outcomes. Identifies clients' measures of critical success factors for project Maintains thorough project documentation to ensure contract and documentation policy compliance (i.e., service agreements, SLAs, etc.) Troubleshoot issues by regularly referring to our agent tools for guidelines on how to best assist the traveller. Responsible for coordination of program planning from post-sale stage to final billing Participate in regular team meetings to ensure you are up to date on new product launches, industry updates and exciting team initiatives and programs Constantly improve your travel industry and platform knowledge so we continue to set the standard for best-in-class travel managers Training in Navan/R&M Systems Support Team Lead What we're looking for: One to three years of Group Travel planning experience preferred Professional oral and written communication skills required Navan TravelXen knowledge is preferred with strong understanding of travel bookings. Proficient MS Excel, Word, PowerPoint and Google Suites skills along with the technical aptitude to learn new technology Client facing video calls for setup and project management required. Knowledge of internal communication tools – Slack Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to always maintain a professional attitude Experience and ability to adapt and thrive in a hyper-growth environment 4+ years of GDS experience preferred Sabre including PNR building and ticketing, Amadeus and NDC preferred as well. An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries. Prior successful experience in developing and maintaining key client and Account Manager/Account Executive relationships Proven record with strong customer service skills and strong CSAT positive outcome. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings, and weekends) An interest in travel with a basic understanding of world geography The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $68,000—$70,000 USD Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office. Equal Opportunity Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring. Accommodations Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com. Candidate Privacy Notice and Use of AI As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here. Job Search Best Practices We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com". *Applies to select locations. 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(EU), Adyen N.V. San Francisco Branch (US), and Adyen N.V. London Branch (UK) About Navan Navan is the global AI-powered business travel and expense management platform that makes travel easy for frequent travelers. powering travel programs at more than 10,000 companies, including Canva, HelloFresh, DoorDash, Duolingo, and Steelcase. The platform simplifies travel, payments, and expense management with intuitive tools for booking, automated payments with built-in virtual cards, and seamless expense reporting. Navan delivers exceptional customer satisfaction, with a 96% CSAT and 43 NPS. Founded in 2015 by Ariel Cohen and Ilan Twig as TripActions, Navan reported $613M in LTM revenue and $7.6B in LTM gross booking volume, each for the twelve months ended July 31, 2025. The company aims to empower organizations worldwide to make corporate travel smarter and more efficient. Learn more at navan.com.

Listed by Navan for a position based in the United States. Employers on this board attest they are hiring domestically.