HR Head
FinVolution · Jakarta, ID
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HR Head
信也科技 Jakarta Raya, Indonesia
2 minggu yang lalu Lebih dari 200 pelamar
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Hedy HE
Hedy HE
FinVolution Group
HR HEAD
Location: Cyber 2 Tower, Jakarta
Level: Director/Senior Manager
About the Role
We're seeking an experienced Head of HR COE to lead our human resources function and serve as a strategic partner to the business. You'll oversee all aspects of HR operations—from talent acquisition and compensation to employee relations and compliance—while building and managing a high-performing HR team. This role combines strategic HR leadership with hands-on operational excellence, ensuring our people practices drive business growth while maintaining compliance with Indonesian labor regulations and OJK requirements.
Key Responsibilities
1. Industrial Relations & External Regulatory Compliance
Develop & roll out full industrial relations policies and employee relations frameworks
Build stable communication channels with staff representatives & labor unions (where applicable)
Fully comply with Indonesia Labor Law (UU No.13 Tahun 2003) and all relevant local regulations
Liaise with government authorities (Disnaker, Direktorat Jenderal Pajak) on labor & compliance issues
Prepare & submit all employment/labor regulatory documentation
Conduct periodic compliance audits to identify and mitigate legal risks
Continuously track updates to labor laws, tax rules and industry regulatory standards
2. Recruitment & Talent Acquisition Leadership
Lead, manage and grow the recruitment team, deliver end-to-end hiring strategies for all levels & departments
Formulate recruitment policies, workflows and sourcing plans to attract top talent
Oversee full-cycle recruitment: candidate screening, interview coordination & offer finalization
Track core recruitment KPIs (time-to-hire, cost-per-hire, quality of hire) and optimize processes continuously
Collaborate closely with hiring managers to align talent demand and design targeted recruitment solutions
Ensure all recruitment activities align with company culture and diversity & inclusion targets
3. Compensation, Benefits & Incentive Scheme Management
Design competitive salary bands and benefit packages to maintain market competitiveness
Draft & review performance appraisal standards, aligned with business objectives and corporate culture
Monitor performance completion, provide proposals for salary adjustments & promotions
Administer incentive plans (annual bonus, stock options, profit sharing) to boost performance & retention
Conduct market salary benchmarking & compensation surveys regularly
Partner with Finance team on payroll budgeting and manpower cost control
4. Payroll & Statutory Compliance
Oversee accurate, on-time monthly payroll execution: salary calculation, allowances, deductions & PPh21 tax reporting
Strictly comply with Indonesian statutory contributions (BPJS Kesehatan, BPJS Ketenagakerjaan) and tax rules
Manage payroll systems, coordinate monthly reconciliation & financial reporting with Finance
Prepare year-end tax files and full annual payroll reports
Guarantee all payroll records are precise, confidential and properly archived
5. Employee Relations & Labor Dispute Resolution
Establish standardized employee grievance handling workflows to reduce legal risks
Resolve sensitive ER cases: disciplinary actions, staff grievances, employment termination
Provide professional labor law guidance to line management
Conduct independent investigations for labor conflicts and deliver fair, transparent resolutions
Maintain absolute confidentiality for all employee-related sensitive matters
Support legal team on labor disputes and OJK regulatory work (fit & proper assessment, board governance etc.)
6. L&D & Employee Engagement
Design and deliver learning & development programs to lift organizational capability and fill skill gaps
Drive talent development initiatives: mentorship, coaching and succession planning
Create employee engagement activities to strengthen team culture and corporate values
Manage internal knowledge sharing platforms and roll out best practices company-wide
Organize team building, corporate events and cultural activities to boost collaboration & satisfaction
Measure training effectiveness via L&D metrics and employee feedback
7. General Administration (GA) Operations
Optimize GA policies, standards and SOPs
Oversee daily office management, facility administration and general support work
Control administrative expenses with strict budget accountability
Coordinate with vendors, service providers and facility management parties
Ensure full workplace safety and compliance with health & safety standards
Manage office supplies, equipment and fixed asset inventory
8. Strategic HR Planning & Policy Governance
Develop long-term HR strategies matching business targets and growth roadmap
Draft, revise HR policies, employee handbooks and internal guidelines for unified compliance
Support organizational restructuring and company-wide change management projects
Complete workforce planning & manpower forecasting to anticipate future HR demands
Promote HR digital transformation and upgrade HRIS & payroll systems
9. HR Team Leadership & Talent Development
Build, coach and develop a high-performance HR team with clear role division
Set team KPIs and track delivery progress
Foster collaborative culture within the HR department
Provide continuous coaching and career development support for team members
Conduct regular performance reviews and internal talent calibration
Key Requirements
Bachelor’s degree in Human Resources, Business Administration, Law or related fields; Master’s degree preferred
10+ years progressive HR experience, with minimum 5 years HR leadership background in fintech, multifinance or financial services
In-depth practical knowledge of Indonesian labor law, tax rules and local regulatory frameworks
Familiar with OJK compliance standards for financial institutions
Expertise in UU No.13 Tahun 2003, PPh21 tax and BPJS statutory schemes
Hands-on experience in full-cycle payroll processing and compensation structure design
Strong expertise in employee relations and complex labor dispute settlement
Fluent written & spoken English (required for communication with global headquarters & cross-border stakeholders)
Fluent Bahasa Indonesia (mandatory for local regulatory liaison and compliance work)
Mandarin language proficiency is a plus
Core Competencies & Personal Traits
Strategic mindset, capable of translating high-level HR strategy into actionable daily operations
Proven leadership track record: build, coach and lead cross-functional teams
Result & data driven decision-making style
Strong problem-solving ability to handle complicated, confidential HR cases
High integrity, strict confidentiality awareness and professional ethics
Proactive, self-motivated with strong ownership
Outstanding written, verbal and presentation communication skills
Highly organized, detail-focused, able to juggle multiple priorities under tight timelines
Good cross-cultural awareness, comfortable working in international teams
Quick adaptability to fast-growing, dynamic fintech environment
Preferred Qualifications (Nice-to-Have)
SHRM or other professional HR certification
Working experience across multiple APAC markets
HR-focused legal & compliance background
Experience in organizational restructuring & large-scale change management
About the Role & Team
You will lead the full HR function and act as a core strategic business partner to senior leadership. Our HR team is collaborative, solution-oriented and dedicated to building a world-class organization.
We balance strict regulatory compliance with genuine employee care, supporting rapid business expansion while maintaining an inclusive, people-first culture.
If you thrive in a fast-paced fintech environment where HR creates tangible business value, this role is for you.
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.