Customer Experience Specialist
Warp · New York, New York, United States
Pay
$60k–85k
Setting
Hybrid
As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer Experience team — reporting to the Head of Customer Success — and serve as the go-to person when customers need guidance, answers, or hands-on support. This isn't a ticket-submitting role. You'll be a true partner in resolving customer cases end-to-end, translating real customer pain into actionable insights for our engineering and product teams, and getting ahead of issues before they become patterns.
Listed by Warp for a position based in the United States. Employers on this board attest they are hiring domestically.