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Insights Strategist
Listen Labs · Austin, Texas, United States
Pay
Not listed
Setting
On-site
TL;DR: We’re hiring our first Insight Strategist in Austin to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights:
- World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
- Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
- Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
- Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
- Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
- Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
- Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
- Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
- Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
- 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
- Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
- Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
- Strong communicator who can simplify complex ideas and engage both executives and practitioners.
- Curious, analytical, and relentlessly focused on helping customers succeed.
- Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
- Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
- Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
- The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
- Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
- Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
- Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
- Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
- Flexible time off: A take-what-you-need vacation policy.
- We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
- Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
Listed by Listen Labs for a position based in the United States. Employers on this board attest they are hiring domestically.
Insights Strategist
Listen Labs · New York, New York, United States
Pay
Not listed
Setting
On-site
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
- World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
- Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
- Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
- Performance: Industry-leading win rate driven by a highly differentiated product.
- Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
- Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
- Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
- Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
- Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
- Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
- Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
- Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
- 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
- Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
- Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
- Strong communicator who can simplify complex ideas and engage both executives and practitioners.
- Curious, analytical, and relentlessly focused on helping customers succeed.
- Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
- Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier https://www.sequoiacap.com/people/bryan-schreier/, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
- The range for this role is $90,000 – $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
- Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
- Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
Listed by Listen Labs for a position based in the United States. Employers on this board attest they are hiring domestically.
Insights Strategist
Listen Labs · San Francisco, California, United States
Pay
Not listed
Setting
On-site
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Company highlights:
- World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
- Hypergrowth: Since launching, Listen has grown annualized revenue 15x and completed over 2 million interviews — backed by $100M in total funding led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
- Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
What You’ll Do
- Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
- Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
- Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
- Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
- Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
- Move fast — balancing high-quality craft with rapid iteration and experimentation.
Who You Are
- 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
- Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
- Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
- Strong communicator who can simplify complex ideas and engage both executives and practitioners.
- Curious, analytical, and relentlessly focused on helping customers succeed.
- Thrives in ambiguity and fast-changing environments — no passengers, no politics.
Life at Listen Labs
- Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
- Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.
- Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
- Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
- Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster.
- Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
- Flexible time off: A take-what-you-need vacation policy.
- We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
- Room to grow: As an early member of the team, you'll own end-to-end processes from scratch and grow alongside the company.
Listed by Listen Labs for a position based in the United States. Employers on this board attest they are hiring domestically.
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