We’re making electric vehicle public charging simple by building the giant, virtual charging platform of the future. In just five years, Octopus Electroverse has grown to become Europe’s largest eMSP public charging network, with over 1.4 million connected electric vehicle chargers globally across 79 countries.
Naturally, we’re now taking this success beyond individual consumer drivers and scaling our dedicated B2B proposition - Octopus Fleet - to help businesses transition to zero-emission transport with ease. From EV public charging cards to home charging reimbursement, we are building the ultimate all-in-one suite to simplify fleet electrification.
Electroverse and Octopus Fleet operate as a unified, cross-functional team across product, commercial, operations, marketing, and partnerships - all sharing a passion for shifting the industry toward EVs. As our commercial pipeline expands across high-value enterprise deals and complex formal tenders, we are looking for a sharp, structured, and analytical individual to build out and professionalise our bid engine.
Reporting into the Commercial Strategy Manager, your focus will be on transitioning our tender process from a decentralised team effort into a streamlined, high-winning commercial capability.
Listed by Octopus Energy for a position based in the United States. Employers on this board attest they are hiring domestically.
Analyst
5 days ago
Operations Analyst Internship
Fervo Energy · Houston 910 Louisiana St Suite 4400 Houston TX 77002 USA
Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high.
This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end.
The base salary offered for this role and level of experience will begin at $139,000.00 and up to $193,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to:
Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one.
Set the quality standard others calibrate to with defensible judgement calls.
Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function.
Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework.
Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology.
What you will own:
Vendor Management. You will lead, and support, a team of analysts.
Vendor team quality. You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.
Risk trend analysis. You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.
Typology development. You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.
Operational rollout of new coverage. When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.
Procedures and documentation. You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why.
Audit and exam readiness. You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure.
To thrive in this role, you have:
7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment.
Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists.
Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it.
Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc.
Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs.
Experience overseeing vendor or outsourced investigation teams.
Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes.
Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop.
Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale.
CAMS, CFE, or equivalent certification preferred.
#LI-Onsite #LI-BE1
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Listed by Chime for a position based in the United States. Employers on this board attest they are hiring domestically.
[https://openly.com/hs-fs/hubfs/2026BPTW_GeneralBadge_FullColor.png?width=400&height=458&name=2026BPTW_GeneralBadge_FullColor.png]
READY FOR YOUR NEXT CHAPTER?
Build the future of insurance with a team that values simplicity, empathy, and innovation.
Openly is redefining the insurance experience, replacing decades of complexity with clarity and modern technology. We’re the insurance provider people trust and the partner independent agents choose.
WHAT SETS US APART
- Technology that delivers: We use data to modernize underwriting and deliver tailored insurance solutions that fit how people actually live.
- Superior protection: Highly customizable coverage designed around what policyholders need.
- Effortless from quote to claim: Simple, intuitive workflows for independent agents and fast, human-centered care for policyholders.
OUR CORE VALUES
Our people are as important as our product. Collaboration, open communication, and work-life balance aren't just nice-to-haves, they’re at the core of how we operate.
We look for people driven by integrity, empathy, teamwork, curiosity, and urgency, because a great company starts with the right people.
DIVERSITY, EQUITY, & INCLUSION
We embrace individuality because everyone deserves to work somewhere they belong. We’re committed to building an inclusive culture that spans race, gender, age, religion, identity, and background.
JOB DETAILS
Reporting directly to the Senior Director of Operational Analytics & Reporting, this role leverages advanced analytics to measure the success of insurance product countrywide programs while serving as a senior technical resource across the analytics team for more complex business function analysis and ad hoc projects. As a subject matter expert in data visualization, robust reporting, and analytical deep dives, this role will play a key part in:
- Translating complex data into actionable insights through advanced data visualization and intuitive dashboards leveraging efficient data aggregation.
- Understanding the expected changes and corresponding impacts of various insurance product initiatives.
- Conducting analytical deep dives to uncover root causes, inform the setup of analytical frameworks, and enable stakeholders to quickly grasp results and market trends.
- Proactively identifying systemic process and data gaps across the insurance lifecycle, moving beyond surface-level fixes to define the root cause of operational friction.
- Identifying opportunities to enhance both new initiatives and existing programs.
This role will also be responsible for evaluating the ongoing health of various metrics for the current book of business, developing comprehensive performance reports, and proactively raising and understanding key drivers of any new trends observed. While this individual will begin with no direct reports, the role is expected to grow into people management of one to two individual contributors, and the individual will serve as a technical leader across the analytics team from the outset.
KEY RESPONSIBILITIES
- Serve as a connective bridge with the Insurance Product org, linking the technical detail of the analysis to the broader operational and financial analytics the team is responsible for, so stakeholders and senior leadership can see how the work translates into business and financial context.
- Closely work and collaborate with the Insurance Product team to align on analytical requirements and measures of success for both new and ongoing initiatives.
- Partner closely with the other analytics function teams—including Sales & Marketing, Claims, and Service—as the advanced-analytics resource on the more complex, specialized projects that arise within their functions.
- Build out comprehensive monitoring frameworks that provide insights around current results and trends. Leverage these findings to provide recommendations on both product and strategy that will have positive impacts on growth, retention, and profitability.
- Independently conduct analysis of current countrywide programs to understand and quantify the success of the program while identifying areas of opportunity for future enhancements related to growth and profitability.
- Architect end-to-end analytical frameworks for complex, multi-faceted business issues, including the development and refinement of predictive models where appropriate.
- Proactively identify systemic process and data gaps across the insurance lifecycle, mapping out the ripple effects and trade-offs of proposed solutions.
- Consistently demonstrate curiosity by proposing new ideas for analysis and leveraging the resulting insights to show alignment with or opportunities within current and future strategies.
- Conduct competitor research using various tools and sources to keep a proactive pulse on industry results and trends that could inform internal decisions.
- Serve as a technical leader across the analytics team, providing guidance and raising the analytical floor through collaboration, using advanced influencing and storytelling skills to shape business decisions.
REQUIREMENTS
- A minimum of 10 years of experience & background in insurance products, preferably personal lines property and/or auto insurance products.
- Advanced analytical thinking and comfort in evaluating the success of various countrywide insurance product programs against targets.
- Expert-level mastery of SQL.
- Experience building and refining predictive models in Python or R.
- Demonstrated track record of identifying structural process gaps, proposing solutions and influencing business decisions.
- Experience gathering requirements and building dashboards using PowerBI, Tableau, or LookerStudio.
- Able to conduct cost-benefit analyses to inform strategic decisions.
- Strong organizational and time management skills, capable of working with high autonomy on complex initiatives while meeting short and long-term deadlines.
- Exceptional interpersonal skills with proven ability to build rapport and collaborate effectively with stakeholders at all levels.
- CPCU or equivalent insurance designation and/or passing of actuarial exams preferred but not required.
Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
PERKS & BENEFITS
Great work happens when people feel supported. Our benefits are designed to care for you and your family at every stage of life.
- Remote-first culture: We supported remote work long before it became standard, and we remain dedicated to a flexible work model.
- Competitive pay & equity: Top-tier base salary paired with ownership in Openly’s growth.
- Comprehensive health coverage: Medical, dental, and vision plans tailored to you and your family.
- Life & disability insurance: Full coverage including voluntary supplemental options.
- Paid parental leave: Up to 8 weeks (320 hours) of paid parental leave for eligible employees (with additional disability coverage available for birthing parents).
- 401(k) company contribution: Openly contributes 3% of your gross income, regardless of whether you make personal contributions.
- Home office setup: A $1,500 upfront allowance to build your ideal remote workspace, plus a $75 / month internet stipend.
- Professional development: $2,000 annually to invest in courses, conferences, or resources to help you grow.
- "Be Well" program: A $50 / month stipend dedicated to your personal health and wellness.
- Volunteer hours & referral rewards: Paid time off to give back to your community, plus generous financial rewards for referring great talent.
Note: Select roles may also be eligible for cash incentives or sales commissions. Eligibility for all compensation and benefits is governed by applicable plan terms.
OUR HIRING COMMITMENT
Our process is designed to be transparent, respectful, and human. At every step, you’ll get to showcase your strengths, ask tough questions, and find out if Openly is the right fit.
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.
Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.
We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.
Listed by Openly for a position based in the United States. Employers on this board attest they are hiring domestically.
[https://openly.com/hs-fs/hubfs/2026BPTW_GeneralBadge_FullColor.png?width=400&height=458&name=2026BPTW_GeneralBadge_FullColor.png]
READY FOR YOUR NEXT CHAPTER?
Build the future of insurance with a team that values simplicity, empathy, and innovation.
Openly is redefining the insurance experience, replacing decades of complexity with clarity and modern technology. We’re the insurance provider people trust and the partner independent agents choose.
WHAT SETS US APART
- Technology that delivers: We use data to modernize underwriting and deliver tailored insurance solutions that fit how people actually live.
- Superior protection: Highly customizable coverage designed around what policyholders need.
- Effortless from quote to claim: Simple, intuitive workflows for independent agents and fast, human-centered care for policyholders.
OUR CORE VALUES
Our people are as important as our product. Collaboration, open communication, and work-life balance aren't just nice-to-haves, they’re at the core of how we operate.
We look for people driven by integrity, empathy, teamwork, curiosity, and urgency, because a great company starts with the right people.
DIVERSITY, EQUITY, & INCLUSION
We embrace individuality because everyone deserves to work somewhere they belong. We’re committed to building an inclusive culture that spans race, gender, age, religion, identity, and background.
Job Details
We are seeking an Actuarial Analyst to assist in both new product development and profitability review of current product offerings. The role is designed to leverage the latest technologies to help automate and expand our profitability and pricing management function. This role requires a self-motivated, high-energy individual who can efficiently function in a fast-paced, performance-driven environment.
Key Responsibilities
- Drive state expansion by assisting in developing rating models, developing other customer-facing models, and supporting DOI inquiries
- Develop and expand product analytics capabilities to enrich understanding of Product Profitability. Operationalize insights.
- Assist in producing formal actuarial deliverables as needed (rate indications, amendments to rating plan, reinsurance analysis, loss modeling, etc.)
- Design and enhance analytical frameworks and capabilities, in partnership with our Senior Research Actuary
- Develop efficient processes that support the integration of our analytical frameworks/capabilities into our day-to-day operations. Outputs include descriptive reporting, anomaly detection, diagnostic tools, modeled forecasting, and accuracy monitoring.
- Continuously test and adopt newly available tools/capabilities to improve the scale and rigor of our actuarial capabilities
Requirements
- 2-4 years of experience in insurance pricing, preferably with experience in personal lines insurance pricing
- Progress made towards ACAS/FCAS designations (preferably 3+ exams)
- Strong technical (SQL) and analytical skills, capable of developing quantitative analyses through data manipulation, often operating in ambiguity and leveraging creativity
- Python familiarity
- Strong communication skills
- Homeowners and/or Auto insurance experience is a plus.
Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
PERKS & BENEFITS
Great work happens when people feel supported. Our benefits are designed to care for you and your family at every stage of life.
- Remote-first culture: We supported remote work long before it became standard, and we remain dedicated to a flexible work model.
- Competitive pay & equity: Top-tier base salary paired with ownership in Openly’s growth.
- Comprehensive health coverage: Medical, dental, and vision plans tailored to you and your family.
- Life & disability insurance: Full coverage including voluntary supplemental options.
- Paid parental leave: Up to 8 weeks (320 hours) of paid parental leave for eligible employees (with additional disability coverage available for birthing parents).
- 401(k) company contribution: Openly contributes 3% of your gross income, regardless of whether you make personal contributions.
- Home office setup: A $1,500 upfront allowance to build your ideal remote workspace, plus a $75 / month internet stipend.
- Professional development: $2,000 annually to invest in courses, conferences, or resources to help you grow.
- "Be Well" program: A $50 / month stipend dedicated to your personal health and wellness.
- Volunteer hours & referral rewards: Paid time off to give back to your community, plus generous financial rewards for referring great talent.
Note: Select roles may also be eligible for cash incentives or sales commissions. Eligibility for all compensation and benefits is governed by applicable plan terms.
OUR HIRING COMMITMENT
Our process is designed to be transparent, respectful, and human. At every step, you’ll get to showcase your strengths, ask tough questions, and find out if Openly is the right fit.
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.
Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.
We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.
Listed by Openly for a position based in the United States. Employers on this board attest they are hiring domestically.
Greenlight is a family technology company on a mission to help families raise financially smart kids and navigate life together. Its suite of products — including the Greenlight app, debit card, Safe Family GPS trackers, and Family Hub — brings together financial tools, safety features, and everyday family management in one connected experience. Designed for busy families who want convenience without compromise, Greenlight continues to innovate alongside the evolving needs of modern life. Today, more than 6.5 million family members trust Greenlight to stay in sync.
At Greenlight, we're here to make the day-to-day easier and futures brighter, so families can spend less time managing life, and more time living it. That's why we get out of bed every morning.
Greenlight is seeking a motivated Business Systems Analyst II to support and strengthen our Business Systems program. Based in Greenlight's India Development Center, this role offers the opportunity to make a meaningful impact across business functions at Greenlight.
This role reports to the Senior Manager, Security GRC & Trust
As a Business Systems Analyst II, you will help administer and support the technology stack that supports Billing, Accounts Receivable, Procurement, Accounts Payable, General Ledger, Expenses, Travel, Sales, Marketing, and more (NetSuite, Maxio, HubSpot, FloQast, Workiva, Snowflake, etc.). You will collaborate with teams across the organization on implementation, automation, and operational initiatives that support the company's growth.
Listed by Greenlight for a position based in the United States. Employers on this board attest they are hiring domestically.
Octopus is a tech-powered energy company. We believe technology has the power to address our greatest challenge, climate change, while also delivering incredible service and customer experience.
We are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable.
We’re hiring a Senior Commercial Operations Analyst to help build the future of energy in the US.
Pricing is a big piece of the puzzle, but as part of our core Commercial team, you’ll wear a lot of hats. One day you’re building automated models and commercial reports; the next, you’re refining customer contracts, streamlining a process, or helping structure a new deal.
We operate as a small, high-leverage team within a rapidly evolving business. We don't believe in rigid job specs that put people in boxes because no two days are the same. Instead, we’re looking for someone curious, deeply analytical, and excited to jump into messy problems with light supervision and plenty of freedom to figure out the best solution.
Listed by Octopus Energy for a position based in the United States. Employers on this board attest they are hiring domestically.
About Us:
DailyPay is the leader in On-Demand Pay, helping employers modernize how people get their pay. DailyPay serves more than 1,900 employers and over 6 million employees, including many of the world's most recognized brands. By providing real-time access to earned pay and financial wellness tools, DailyPay helps employees manage their finances and helps employers attract and retain talent. DailyPay is helping define the future of pay, where money moves at the speed of work.. Learn more at DailyPay's Press Center. http://www.dailypay.com/press
***THIS ROLE WILL BE HYBRID IN OUR NEW YORK CITY OR MINNEAPOLIS OFFICE***
THE ROLE:
The Operational Insights Specialist is responsible for supporting daily contact center analytics and embedding generative AI tools into routine operational and reporting workflows. Applying foundational analytical skills and professional expertise, this role utilizes established AI models and prompt pipelines to process unstructured customer interaction data. You will work within defined frameworks to generate actionable reports on customer sentiment, agent performance, and operational trends for management review. Through routine data validation and prompt execution, you will help improve analytical efficiency and drive continuous service improvements across the department.
HOW YOU WILL MAKE AN IMPACT:
- AI Workflow Execution: Execute and monitor automated AI prompt pipelines to analyze daily contact center interaction logs, transcripts, and customer sentiment metrics
- Data Synthesis & Insights: Transform unstructured contact center data into structured summary metrics highlighting operational bottlenecks, agent performance, and emerging trends
- Dashboard Maintenance: Maintain recurring visual dashboards, executive summaries, and performance scorecards using SQL and BI platforms like Tableau or Snowflake
- Process Automation Support: Partner with contact center management to identify manual reporting tasks and apply standard AI tools to streamline routine data collection
- Prompt Validation & Quality: Audit AI-generated outputs and apply prompt refinement frameworks to ensure high analytical accuracy and minimize model hallucinations
- Cross-Functional Coordination: Coordinate with IT and Data Engineering teams to support standard data pipeline maintenance and ensure secure AI integration practices
- Team Enablement: Assist in documenting AI analytics workflows and support peer team members in adopting generative AI tools within daily analytical tasks
- Operational Reporting: Prepare and present routine trend analyses and respond promptly to ad hoc data requests from leadership to support operational decision-making
WHAT YOU BRING TO THE TEAM:
- Relevant Experience: 2-3 years of experience in data analytics, business intelligence, or operational analysis, with active exposure to AI platforms or LLM workflows
- AI & Prompting Expertise: Practical experience utilizing top-tier AI models (e.g., Anthropic Claude, Google Gemini, OpenAI) and low-code/API automation tools for data processing
- Domain Knowledge: Strong understanding of Contact Center and Customer Experience (CX) metrics, including AHT, CSAT, FCR, QA scores, and speech analytics platforms
- Technical Proficiency: Proficiency in SQL and data visualization tools (e.g., Tableau, Snowflake), with familiarity using scripting languages (Python or R) for data manipulation
- Analytical Storytelling: Proven ability to synthesize complex datasets into clear, structured narratives and actionable recommendations for departmental stakeholders
- Educational Foundation: Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Intelligence, or a related quantitative field
WHAT WE OFFER:
- Exceptional health, vision, and dental care
- Opportunity for equity ownership
- Life and AD&D, short- and long-term disability
- Employee Assistance Program
- Employee Resource Groups
- Fun company outings and events
- Unlimited PTO
- 401K with company match
High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.
In our high-trust environment, we empower you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.
We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here.
If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.
DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
Listed by DailyPay for a position based in the United States. Employers on this board attest they are hiring domestically.
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
This could not be a better time to join Octopus Energy. We are already recognised as a global leader in the fight to decarbonise the planet by revolutionising what’s possible in energy - including investments in renewable energy supply, renewable energy generation, smart energy networks, EVs, heat pumps, etc. The government's new green initiatives and the recent investment by Al Gore’s Generation Fund will propel us further and faster.
There has never been a more important moment to join our credit risk team. The energy sector is going through a period of once-in-a-generation volatility. Businesses and households are facing higher energy prices than they ever have before. For these reasons we are looking to add to our credit risk team with this new role. This team sits at the heart of everything we do to support customers that are struggling with their bills. We’re unique because we are genuinely a hybrid of a few different skills and mindsets:
Data analytics is our core skillset. Everyone in the team is very strong in this area
We have a firm understanding of the needs of our customers and the business
We work closely with the tech team, because we’re a tech company, so this how we solve customer problems efficiently at scale
We work closely with our operations teams who are the people that speak directly to customers
Listed by Octopus Energy for a position based in the United States. Employers on this board attest they are hiring domestically.
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