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[US/Canada Timezone preferred] Professional Services | Solutions Engineer
Tetrate ·
Not listed
169 days ago
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[US/Canada Timezone preferred] Professional Services | Solutions Architect
Tetrate ·
Not listed
175 days ago
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Customer Success Manager
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Explore remote positions in engineering, design, product, marketing, and sales. Join a team building next-gen Kubernetes management tools. Full benefits & flexibility.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
Forward Deployed Engineer
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Explore remote positions in engineering, design, product, marketing, and sales. Join a team building next-gen Kubernetes management tools. Full benefits & flexibility.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
Front End Engineer
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Use Plural to simplify upgrades, manage compliance, improve visibility, and streamline troubleshooting for your Kubernetes environment.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Executive
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Use Plural to simplify upgrades, manage compliance, improve visibility, and streamline troubleshooting for your Kubernetes environment.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Executive
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Use Plural to simplify upgrades, manage compliance, improve visibility, and streamline troubleshooting for your Kubernetes environment.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
[US/Canada Timezone preferred] Professional Services | Solutions Engineer
Tetrate ·
Pay
Not listed
Setting
On-site
<
Back
[US/Canada Timezone preferred] Professional Services | Solutions Engineer
Location
Remote (US/Canada Timezone preferred; time-zone aligned with customers; travel as needed)
Role summary
At the application traffic layer, only Google processes more volume than Tetrate. We manage 2 trillion application transactions annually ranging from high-frequency API authorization and multi-provider traffic steering to AI agent routing. This is the high-density layer where OpenAI and some of the Fortune 50 solve for performance, observability, cost, and security at scale. At this level of transaction density, a single user interaction triggers a massive cascade of internal operations that legacy infrastructure simply wasn't designed to handle.
At Tetrate, we work with leading enterprises—including major financial institutions and numerous multi-million-dollar customers—to solve complex application networking, security, and platform challenges. As the creators of Envoy Gateway and Envoy AI Gateway, we build technology for environments where reliability, governance, and scale are not optional. We're building a world-class field engineering organization and looking for hands-on technical talent who want to help customers turn modern infrastructure into real operational outcomes.
As a Professional Services Solutions Engineer, you will deliver hands-on implementation and enablement for enterprise customers adopting Tetrate's platform. You will work closely with SRE, DevOps, platform, and security teams to get customers from “installed” to “operational, governed, and scaling”, and you will develop reusable deployment patterns that reduce bespoke work over time.
What you will do
You will plan, deploy, and operationalise Tetrate products in customer environments (Kubernetes and hybrid), including service mesh and gateway patterns.
You will accelerate adoption with pragmatic templates and automation (Helm/Terraform/GitOps), working with customer tooling standards and CI/CD workflows.
You will troubleshoot multi‑layer issues (cluster, networking, traffic policy, identity integration, observability flows) and help teams develop runbooks and operational routines rooted in service mesh and gateway best practices.
You will deliver customer training on TSB, TIS, and TEG in a structured, scenario‑driven format (labs, demos, persona tracks).
You will feed recurring adoption blockers back into internal best‑practice guides and product enhancement requests, so delivery becomes easier quarter over quarter.
What success looks like in the first 6 months
Multiple customers reach stable production operation with standardised onboarding and repeatable configuration patterns.
Customer teams can operate core workflows independently (traffic management, policy changes, upgrades, incident response runbooks), reducing repeated PS intervention.
You contribute at least one reusable delivery accelerator (deployment scaffold, troubleshooting playbook, integration template) adopted across engagements.
Required experience and skills
Strong hands‑on experience with Kubernetes production operations and cloud‑native delivery.
Experience implementing and operating service mesh and/or modern application gateways (Istio and Envoy ecosystem preferred).
Customer‑facing delivery experience (professional services, SRE/Platform engineering with stakeholder-facing responsibilities, or equivalent).
Solid debugging skills and a structured troubleshooting methodology (networking, L7 routing, certs/identity, telemetry).
Nice to have
Workload identity familiarity (SPIFFE/SPIRE or comparable).
Familiarity with Gateway API concepts and Envoy Gateway implementations.
Understanding of identity/authorisation patterns that map to “AI tool access” (OAuth, authorisation policy, MCP awareness).
Apply Now
Name *
Email *
Phone *
LinkedIn
Resume*
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Listed by Tetrate for a position based in the United States. Employers on this board attest they are hiring domestically.
[US/Canada Timezone preferred] Professional Services | Solutions Architect
Tetrate ·
Pay
Not listed
Setting
On-site
<
Back
[US/Canada Timezone preferred] Professional Services | Solutions Architect
Location
Remote (US/Canada Timezone preferred; time-zone aligned with customers; travel as needed)
Role summary
At the application traffic layer, only Google processes more volume than Tetrate. We manage 2 trillion application transactions annually ranging from high-frequency API authorization and multi-provider traffic steering to AI agent routing. This is the high-density layer where OpenAI and some of the Fortune 50 solve for performance, observability, cost, and security at scale. At this level of transaction density, a single user interaction triggers a massive cascade of internal operations that legacy infrastructure simply wasn't designed to handle.
At Tetrate, we work with leading enterprises—including major financial institutions and numerous multi-million-dollar customers—to solve complex application networking, security, and platform challenges. As the creators of Envoy Gateway and Envoy AI Gateway, we build technology for environments where reliability, governance, and scale are not optional. We're building a world-class field engineering organization and looking for hands-on technical talent who want to help customers turn modern infrastructure into real operational outcomes.
As a Professional Services Solutions Architect, you will partner with platform and security architects to design scalable, resilient adoption of Tetrate across multi‑cluster, hybrid, and multi‑tenant environments. You will set the patterns, governance, and architectural guardrails that allow customers to expand adoption without linear delivery effort.
What you will do
Lead architecture workshops and design reviews for enterprise deployments covering control plane topology, tenancy, onboarding patterns, and organisational governance.
Define policy and security approaches for service‑to‑service and ingress/egress traffic (authentication, authorisation, identity integration, auditability).
Advise on observability integration (metrics/logs/traces) and operational readiness (SLOs, incident response, upgrade strategy) for service mesh and gateway footprints.
Create reusable reference architectures and decision frameworks that PS Solutions Engineers, TAMs, and Sales Engineers can standardise on.
Deliver architecture‑level training for customer platform/security leadership and core implementers.
Accelerate the adoption with pragmatic templates and automation (Helm/Terraform/GitOps), working with customer tooling standards and CI/CD workflows
What success looks like in the first 6 months
At least one reference architecture (or adoption blueprint) is used across multiple customers, reducing bespoke design variance.
Customers have a viable, governed path to expand the platform across teams/clusters (multi‑tenant, multi‑cluster, hybrid).
Security and identity controls are clearly defined, testable, and operationalised (e.g., policy templates, identity approach, audit posture).
Customer teams can operate core workflows independently (traffic management, policy changes, upgrades, incident response runbooks), reducing repeated PS intervention.
Required experience and skills
Deep experience designing distributed/cloud‑native architectures in regulated or large enterprise environments.
Strong knowledge of service mesh concepts and production gateway patterns (Istio/Envoy ecosystem preferred).
Ability to translate complex architecture into executive‑appropriate narratives and clear implementation guidance.
Nice to have
Workload identity and zero‑trust primitives (SPIFFE/SPIRE, policy engines, service identity patterns).
AI‑adjacent governance patterns for tool/data access (MCP awareness + OAuth-based authorisation posture).
Apply Now
Name *
Email *
Phone *
LinkedIn
Resume*
Add file (.pdf, .docx)...
Browse
* Required
Submit
Copyright © Tetrate 2025. All rights reserved.
Designed by
Sitemap
Privacy Policy
Terms & Conditions
Listed by Tetrate for a position based in the United States. Employers on this board attest they are hiring domestically.
[India | Singapore | ANZ] Professional Services | Solutions Engineer
Tetrate ·
Pay
Not listed
Setting
On-site
<
Back
[India| Singapore| ANZ] Professional Services | Solutions Engineer
Location
India; Singapore; Australia; New Zealand (time zone aligned with customers; travel as needed)
Role summary
At the application traffic layer, only Google processes more volume than Tetrate. We manage 2 trillion application transactions annually ranging from high-frequency API authorization and multi-provider traffic steering to AI agent routing. This is the high-density layer where OpenAI and some of the Fortune 50 solve for performance, observability, cost, and security at scale. At this level of transaction density, a single user interaction triggers a massive cascade of internal operations that legacy infrastructure simply wasn't designed to handle.
At Tetrate, we work with leading enterprises—including major financial institutions and numerous multi-million-dollar customers—to solve complex application networking, security, and platform challenges. As the creators of Envoy Gateway and Envoy AI Gateway, we build technology for environments where reliability, governance, and scale are not optional. We're building a world-class field engineering organization and looking for hands-on technical talent who want to help customers turn modern infrastructure into real operational outcomes.
As a PS Solutions Engineer, you will deliver hands-on implementation and enablement for enterprise customers adopting Tetrate's platform. You will work closely with SRE, DevOps, platform, and security teams to get customers from “installed” to “operational, governed, and scaling”.
In high-touch engagements, you may operate as an embedded engineer, working closely with customer teams during critical phases such as upgrades, scale events, and production rollouts, while developing reusable deployment and operational patterns that reduce bespoke work over time.
What you will do
You will plan, deploy, and operationalise Tetrate products in customer environments (Kubernetes and hybrid), including service mesh and gateway patterns.
You will accelerate adoption with pragmatic templates and automation (Helm/Terraform/GitOps), working with customer tooling standards and CI/CD workflows.
You will troubleshoot multi‑layer issues (cluster, networking, traffic policy, identity integration, observability flows) and help teams develop runbooks and operational routines rooted in service mesh and gateway best practices.
You will work closely with customer platform and operations teams, including embedded/on-site collaboration during critical events (e.g., upgrades, production rollouts, incident response), ensuring smooth execution and rapid issue resolution.
You will drive proactive feature and change reviews, partnering with customers ahead of production rollout or upgrades
You will support and validate scale testing strategies, ensuring test environments align with customer-specific topologies and production realities to reduce upgrade and rollout risk.
You will deliver customer training on TSB, TIS, and TEG in a structured, scenario‑driven format (labs, demos, persona tracks).
You will feed recurring adoption blockers back into internal best‑practice guides and product enhancement requests, so delivery becomes easier quarter over quarter.
What success looks like in the first 6 months
Assigned customers reach stable production operation with standardised onboarding and repeatable configuration patterns.
Customer upgrades and major changes are executed with predictability and minimal disruption, supported by structured pre-validation, scale alignment, and rollback planning.
Customer teams can operate core workflows independently (traffic management, policy changes, upgrades, incident response runbooks), reducing repeated PS intervention.
You contribute at least one reusable delivery accelerator (deployment scaffold, troubleshooting playbook, integration template) adopted across engagements.
You are trusted by customer platform teams as a go-to partner during high-impact events, including upgrades and production changes.
Required experience and skills
Strong hands‑on experience with Kubernetes production operations and cloud‑native delivery.
Experience implementing and operating service mesh and/or modern application gateways (Istio and Envoy ecosystem preferred).
Customer‑facing delivery experience (professional services, SRE/Platform engineering with stakeholder-facing responsibilities, or equivalent).
Solid debugging skills and a structured troubleshooting methodology (networking, L7 routing, certs/identity, telemetry).
Nice to have
Workload identity familiarity (SPIFFE/SPIRE or comparable).
Familiarity with Gateway API concepts and Envoy Gateway implementations.
Understanding of identity/authorisation patterns that map to “AI tool access” (OAuth, authorisation policy, MCP awareness).
Apply Now
Name *
Email *
Phone *
LinkedIn
Resume*
Add file (.pdf, .docx)...
Browse
* Required
Submit
Copyright © Tetrate 2025. All rights reserved.
Designed by
Sitemap
Privacy Policy
Terms & Conditions
Listed by Tetrate for a position based in the United States. Employers on this board attest they are hiring domestically.
North America Sales Leader
Tetrate ·
Pay
Not listed
Setting
On-site
Listed by Tetrate for a position based in the United States. Employers on this board attest they are hiring domestically.
Engineering Lead
Plural · New York, NY, USA
Pay
Not listed
Setting
On-site
Use Plural to simplify upgrades, manage compliance, improve visibility, and streamline troubleshooting for your Kubernetes environment.
Listed by Plural for a position based in the United States. Employers on this board attest they are hiring domestically.
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