Associate Product Manager
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey and Zach Perret (Co-founders of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
You will own execution for parts of Boom's products, working closely with the Senior Product Manager to help shape the roadmap and drive day-to-day delivery. You will report directly to the Senior Product Manager, and work closely with engineering, UX designers, and QA — with regular exposure to the Chief Executive Officer and Chief Product Officer as you take on more ownership. You'll need to be able to toggle between deep detail (e.g. user experience flows, payment flows, technical documentation) while keeping the broader business strategy and product direction in mind. This role is a great fit for someone who is highly-organized, works well cross-functionally, and wants to ship real products and features; it's not a great fit for someone who wants to do market analysis, benchmarking, slide decks, etc. This is a great opportunity to learn from and work closely with a talented team from places like BCG, Amazon, Grubhub, Eco, and others, with a clear growth path toward greater product ownership. This role is based in Austin alongside our product and leadership team.
What you'll do
- Own end-to-end release of new product features
- Assist the product team in managing the product backlog and product bug intake process
- Help gather user feedback, document requirements, and support the creation of product specs and wireframes
- Coordinate with engineering and design teams to ensure clear communication of requirements and timelines
- Support QA and testing efforts to ensure high-quality product releases
- Track and report on basic product metrics and user feedback
- Assist in writing product documentation (e.g. release notes, FAQs, internal guides)
- Learn and grow as a domain expert in tenant screening, rent reporting, and fintech/proptech trends
- Support customer discovery efforts by documenting insights and suggesting potential product refinements
What you'll need
- 1-2 years of experience, ideally with some in a product or adjacent role (e.g. operations, analytics, project management, data analytics)
- A passion for product management and eagerness to learn
- Strong organizational skills and attention to detail
- Self-directed and ability to operate amidst ambiguity
- A bias toward action and a willingness to learn quickly
- Solid communication skills (both written and verbal), including basic documentation and note-taking
- A collaborative attitude and ability to work cross-functionally with engineering, design, and operations
Nice to haves
- Familiarity with Figma, Jira, and Posthog
- Ability to utilize SQL for creating queries
- Ability to understand and discuss technical concepts such as APIs, databases, and relationship between frontend and backend development.
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 5 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
Senior Software Engineer
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Mischief VC (CEO of Plaid Zach Perret's fund), Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
We’re expanding our engineering team to meet the growing demands of our B2B partners and B2C users. With a robust product roadmap and new opportunities on the horizon, we’re looking for a Senior Engineer to help scale our platform and build new products. This role offers the chance to work closely with our Co-founders and senior engineers, contributing directly to the growth of the company as we move from Seed to Series A and beyond. For this role, we are hiring for candidates in Austin, TX, where our leadership and product team is located. Comp range listed is directional and adjustable +/- based on competency.
Our engineering culture is hands-on and pragmatic — we value shipping real product, maintaining high standards, and communicating clearly. If you’re excited about scaling impactful products and building in a collaborative, fast-paced environment, reach out.
What you'll do
- Design, build, and maintain critical user-facing products and backend systems that power our platform
- Contribute to and help evolve our core backend architecture, focusing on scalability and performance
- Collaborate closely with product, operations, and leadership to align technical solutions with business needs
- Drive best practices in software engineering, including code reviews, testing, and documentation
- Play a key role in shaping engineering culture, contributing to hiring efforts, and potentially mentoring or leading other engineers over time
What you'll need
- 5+ years of experience in web development
- Strong backend development skills with a preference for full stack engineers
- Proven ability to create scalable performant solutions within aggressive deadlines
- Proven experience working in Ruby (or similar backend languages or willingness to learn), with the ability to ramp up quickly in our stack
- Comfortable working across the stack, with React/Next.js and TypeScript strongly preferred
- You are already running AI coding agents autonomously, including overnight, to ship. Daily Claude Code use is table stakes
- experience integrating with third-party APIs: OAuth flows, webhooks, rate limits, indempotency
- Track record of owning services in production. Comfortable with observability, on-call rotations, and debugging real incidents
- Experience with AWS, terraform and Infrastructure in general is a plus
- Strong communication skills — you’re comfortable collaborating across teams and explaining technical concepts clearly
- A self-starter mentality with the ability to operate effectively in a fast-paced, early-stage environment
- Empathy for our end users, including low-to-moderate-income renters, and a desire to build products that make a difference
Benefits of working at Boom
- Competitive salary with stock options
- US employees: Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites and other company-sponsored travel opportunities
Director of Support
About the job
Our mission
is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder (ex-BCG, Rubicon). It’s backed by investors such as , , (CEO of Plaid Zach Perret’s fund), (Petal co-founders), and angels such as William Hockey (CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by , , , and more.
Opportunity
The Director of Support is the US point person for Boom’s support function and the leader responsible for evolving how Boom shows up for every customer it serves – applicants, renters, and property managers. You’ll own the strategy, the metrics, and the day-to-day execution of a function that touches every product (BoomScreen, BoomReport, the Boom App, and the Boom Platform) and every customer segment. You’ll lead a US-based support team, serve as the escalation point for our offshore operations team in the Philippines, and partner closely with Customer Success, Product, and Engineering to turn support from a cost center into a competitive advantage.
What you’ll do
- Lead the support team. Serve as the US point person for the existing support team of ~25. This includes setting priorities, coaching the team, onboarding new talent, and raising the bar on quality and speed to provide strong customer service. Additionally, manage internal training for new and existing products.
- Serve as the escalation point for customer issues. Roll up sleeves and work daily alongside Boom’s offshore operations team in the Philippines to manage support Jira tickets, handle complex customer inquiries, unblock issues, execute save strategies, handle technical issues, and maintain 24/7 coverage.
- Own the customer experience and channels across segments. Manage and evolve how support is delivered to applicants, renters, and B2B (property managers) customers, recognizing each segment has different needs, expectations, and SLAs.
- Own the metrics. Monitor and continuously improve SLAs, CSAT, time-to-resolution, first-response time, contact rate, and other key support metrics. Manage and report out on priority metrics using Boom’s support dashboard and use them to drive change for the end customers.
- Rethink how Boom provides support. Bring a point of view on what world-class support looks like in 2026 (e.g. improve existing AI-assisted resolution, build proactive support, in-product help, and execute a tiered escalation model for cross-team support.
- Run the help center. Keep Boom’s help center current, comprehensive, and digestible. Identify and launch new support channels and formats that drive faster resolution and higher satisfaction.
- Be the voice of the customer. Understand the top support issues and topics across products and segments, and translate them into priorities and tickets for Product and Engineering to improve the product.
- Partner with Customer Success. Support the CS team on client onboarding and ongoing support to ensure onboarding and ongoing support transitions feel a unified Boom experience.
- Lead strategic projects. Own the major initiatives in the support domain: implementing new platforms and tooling, running vendor assessments, and standing up support for new Boom products as they launch.
What you’ll need
- Minimum 5+ years in customer support, with 3+ years leading and managing support teams, ideally including offshore or globally distributed teams
- Track record of owning and improving the full set of support metrics (SLA, CSAT, time-to-resolution, handling time)
- Experience supporting multiple customer types (consumer and B2B) is strongly preferred
- Experience at at high-growth startup is preferred, with emphasis on experience in the Customer Support / Customer Operations / Technical Support domains
- Hands-on experience implementing and/ or managing a modern support platform (Multi-channel, including help center / KB platforms such as Intercom, Zendesk, Hubspot, Pylon, or similar). Intercom / Fin experience is preferred
- Experience leading strategic projects (This role with include implementing support ticketing, AI-assisted support, and further building out customer support analytics)
- Strong written and verbal communication; able to translate customer needs into clear Jira tickets and handle customer escalations and inquiries directly
- Schedule flexibility to handle escalations as needed, given Boom provides 24/7 support
- Experience in PropTech, fintech, or a regulated consumer environment is a plus
- Based in (or willing to relocate to) Austin, TX; Boom is an in-office company
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
GTM - Customer Success Manager
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Mischief VC (CEO of Plaid Zach Perret's fund), Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
The CSM owns a portfolio of property management clients, ensuring seamless onboarding, strong product adoption, and long-term retention. At Boom, CSMs are the primary advocate for the customer– driving implementation, creating early wins, and building the foundation for an enduring partnership. They partner closely with Sales, Product, and Support to deliver measurable outcomes for our clients.
What you'll do
- Onboarding: Lead onboarding for Boom’s core products, BoomScreen and BoomReport, ensuring a fast and smooth time-to-value
- Implementation & Enablement: Coordinate launch of BoomScreen and BoomReport across property management systems, integrations, and workflows; facilitate client readiness for go-live from a technical perspective and troubleshoot as needed
- Relationship management: Build and maintain trust with client stakeholders from the start of the partnership
- Monitor adoption and usage signals, addressing gaps early to prevent churn
- Customer advocacy: Capture client feedback and partner closely with Product, Operations, and Engineering to influence improvements; de-escalate and resolve issues as needed
- Reporting & insights: Monitor adoption and usage signals, addressing gaps early to prevent churn; deliver performance reports to clients that demonstrate ROI and reinforce value
- Account data management: Maintain accurate records of account health, activity, and notes in Boom’s CRM (Attio)
What you'll need
- 3+ years in Customer Success and/or Account Management (B2B SaaS required)
- Demonstrated success leading customer onboardings and trainings
- Proactive problem-solver and resourceful executor who thrives in a fast-paced, evolving startup environment
- Extereme attention to detail and high degree of ownership
- Strong communication and organizational skills; able to simplify complex workflows for clients
- Proficiency with CRM/CS tools (Attio, ClickUp, Intercom, Zapier) and comfort with data-driven insights
- Experience with SaaS implementations; integrations experience is a plus
- Experience in PropTech, property management, or tenant screening is plus
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
Controller
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey and Zach Perret (Co-founders of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
Controller
As Controller, you’ll own the accounting and financial operations that keep the company running as we scale to $20M ARR and beyond
You’ll work to automate the accounting tech stack — building A/R agents, A/P agents, and intelligent workflows that eliminate manual work and accelerate insight.
We’re open to two profiles: a Sr. Manager ready to step into a Controller seat and prove themselves through AI-driven execution, or an experienced Controller who is genuinely hungry to go deep on AI — and can show it. Either way, you must be excited about building, not just running, the accounting function.
This role is based in Austin, TX and reports directly to the CFO
What You’ll Do
- Own all aspects of accounting operations, including monthly close, reconciliations, and financial reporting.
- Manage the general ledger, ensuring accuracy, consistency, and compliance with GAAP and ASC 606.
- Oversee revenue recognition, contract setup, and integration of billing data from Stripe etc.
- Prepare for the company’s first audit for FY2026, ensuring systems and documentation are audit-ready.
- Design and deploy AI agents for A/R, A/P, and reconciliation workflows — building automations that reduce manual touch points and accelerate the close.
- Evaluate, implement, and maintain automation and AI-based tools to improve close speed, accuracy, and financial visibility.
- Manage expense and card program operations, including policy enforcement and spend analytics.
- Partner with the CFO on system selection (Transition from QBO to Rillet, Campfire etc.), integration, and rollout of FP&A and reporting platforms.
- Support the development of scalable accounting and finance infrastructure to grow with the business.
- Collaborate cross-functionally with RevOps, Finance, and Go-To-Market teams to align processes and data flows.
What You Bring
- CPA or equivalent experience managing audit processes and ASC 606 compliance.
- 5–8 years of progressive accounting experience in SaaS or technology companies.
- Experience leading or owning a financial close process.
- Strong understanding of SaaS metrics and revenue recognition principles.
- Hands-on experience with AI tools — you’ve built automations, used AI assistants to accelerate workflows, or deployed agents in a business context.
- Proven ability to implement and optimize accounting systems, integrations, and workflow automations.
- Highly organized, detail-oriented, and comfortable managing multiple priorities.
- Excellent communication and cross-functional collaboration skills.
- Comfortable in a fast-paced, high-growth environment with minimal layers.
Why You’ll Love This Role
- You’ll build a modern, AI-first finance function from the ground up alongside an experienced CFO.
- You’ll design and own the automation architecture for A/R, A/P, and the financial close — agents you build will run the business.
- You’ll directly influence how Boom scales efficiently.
- You’ll join a mission-driven team that values innovation, efficiency, and inclusion.
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
AI Engineer
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey and Zach Perret (Co-founders of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
We're expanding our engineering team to meet the growing demands of our B2B partners and B2C users. AI is central to Boom's vision on two fronts. Externally, we're building the agentic operational layer for residential real estate: standalone agents (leasing, application, underwriting) and AI woven across every product. Internally, we use AI to make every team at Boom move faster, from engineering and product to operations, customer success, and sales.
We're looking for an AI Engineer to ship production-grade customer-facing agents, drive Boom's internal AI productivity, and push the state of what AI can do in our space.
This role offers the chance to work closely with our Co-founders, product leadership, and senior engineers, contributing directly to the growth of the company as we move from Seed to Series A and beyond. For this role, we are hiring for candidates in Austin, TX, where our leadership and product team is located. Comp range listed is directional and adjustable +/- based on competency.
Our engineering culture is hands-on and pragmatic -- we value shipping real product, maintaining high standards, and communicating clearly. If you're excited about building agents that handle real customer interactions and revenue-bearing workflows -- not demos -- reach out.
What you'll do
- Ship customer-facing production AI features across Boom's product
- Drive Boom's internal AI productivity: tooling, workflows, and automations that help every team (engineering, operations, customer success, sales) do more with less
- Own the full agent stack: prompts, tools, memory, retrieval, orchestration, evals, and observability
- Build the eval and feedback loops that let us improve agents safely without regressions: offline evals, online metrics, and human review queues
- Partner with product and leadership to pick the right AI bets (customer-facing and internal) and ship them
- Help shape how we hire, how we work with AI, and how we operate as an engineering team
What you'll need
- 5+ years in web development with at least 1-2 years building production LLM features or agents. Hands-on with Anthropic/OpenAI APIs and agent patterns (tool use, structured outputs, RAG, multi-step planning)
- Strong instincts for evals. You've built or owned an eval suite and know the difference between a demo that wows and a system that works at scale
- Backend-leaning full stack on Ruby and Python (Grape and Sequel) with React/Next.js and TypeScript on the frontend. Comfortable with third-party APIs (OAuth, webhooks, rate limits, idempotency), observability, on-call, and real incidents
- You're already running AI coding agents autonomously, including overnight, to ship. Daily Claude Code use is table stakes
- Plus: voice AI stacks (LiveKit, Deepgram, ElevenLabs), vector stores and retrieval pipelines, AWS, and Terraform
- Strong communicator and self-starter in a fast-paced, early-stage environment. Comfortable championing AI adoption with non-technical teammates and meeting them where they are
- Empathy for our end users, including low-to-moderate-income renters, and a desire to build products that make a difference
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
Founding Security Engineer
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey and Zach Perret (Co-founders of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
We're expanding our engineering team to meet the growing demands of our B2B partners and B2C users. Boom handles sensitive consumer data at scale -- credit, identity, income, an other verification data flow through our platform every day, and we report rent payments to the credit bureaus on behalf of hundreds of thousands of residents. As we move from Seed to Series A and beyond, we're hiring our Founding Security Engineer to harden our platform, mature our security posture, and partner with product engineering and infrastructure teams to bake security into how we build.
This role offers the chance to work closely with our CPO, engineering leadership, and operations, owning security as a function from the ground up. For this role, we are hiring for candidates in Austin, TX, where our leadership and product team is located. Comp range listed is directional and adjustable +/- based on competency.
Our engineering culture is hands-on and pragmatic -- we value shipping real product, maintaining high standards, and communicating clearly. If you're excited about building a security program at a fast-growing fintech and protecting data that materially impacts people's lives, reach out.
What you'll do
- Own our application and cloud security posture across our infrastructure and full stack product
- Run our SOC 2 certification effort (evidence, controls, auditor interface), interface with vendors for pen testing, and prep us for the next compliance lifts like CASA, FCRA, state-specific data regs, and enterprise security reviews
- Build the secure SDLC: threat modeling, security-sensitive code review, SAST/DAST/SCA tooling, secrets management, and dependency hygiene
- Lead incident response and vulnerability management. Triage, contain, remediate, and run blameless postmortems
- Partner with engineering on identity, access, and data handling for PII, credit, and payment data so secure-by-default is the easy path
- Own customer security questionnaires and represent Boom in security conversations with enterprise property management partners
What you'll need
- 5+ years in security engineering or application security with hands-on web development experience. Track record securing production web apps and cloud environments, with AWS strongly preferred
- Working knowledge of SOC 2 (bonus for ISO 27001, HIPAA, PCI, GLBA/FCRA). You're ready to own the program, not just contribute to it
- Strong grasp of common attack classes (OWASP Top 10, auth/session, SSRF, deserialization, supply chain) and how they show up in modern web stacks
- Backend-leaning full stack on Ruby (Grape and Sequel) with React/Next.js and TypeScript on the frontend. Comfortable with third-party APIs (OAuth, webhooks, rate limits, idempotency), observability, on-call, real incidents, and Terraform
- You're already running AI coding agents autonomously, including overnight, to ship and drive your own efficiency. Daily Claude Code use is table stakes
- Strong communicator who can explain risk to non-security audiences and push back without slowing the business. Self-starter in a fast-paced, early-stage environment, with empathy for our end users including low-to-moderate-income renters whose financial data we steward
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
Software Engineering Manager
About the job
Our mission
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting (ex-BCG, Rubicon). It's backed by investors such as Starting Line, Clocktower Ventures, Gilgamesh Ventures (Petal co-founders), and angels such as William Hockey and Zach Perret (Co-founders of Plaid) and Harry Stebbings. Boom has been profiled by Inman, Business Insider, HousingWire, and more.
Opportunity
We're expanding our engineering team to meet the growing demands of our B2B partners and B2C users. With a robust product roadmap and new opportunities on the horizon, we're looking for an Engineering Manager to lead one of our product engineering teams, scale how we deliver, and grow the engineers on the team. The specific team you'll lead depends on your background and where we have the biggest need. This role offers the chance to work closely with our Co-founders, product leadership, and senior engineers, contributing directly to the growth of the company as we move from Seed to Series A and beyond.
For this role, we are hiring for candidates in Austin, TX, where our leadership and product team is located. Comp range listed is directional and adjustable +/- based on competency.
Our engineering culture is hands-on and pragmatic -- we value shipping real product, maintaining high standards, and communicating clearly. If you're a player-coach who's excited about building a team, shipping impactful product, and operating in a collaborative, fast-paced environment, reach out.
What you'll do:
- Lead a team of 4-8 engineers on one of our product engineering teams.
- Stay deep in the code. You'll write and ship features alongside your team, not just review their PRs
- Own delivery end to end (planning, prioritization, scope tradeoffs, on-time shipping, performance management) in partnership with your PM
- Run design reviews, code review standards, on-call, standup and incident response
- Grow engineers through regular 1:1s, real feedback, career conversations, and stretch work. Performance manage when needed
- Lead hiring for your team and help raise the bar across the org
What you'll need
- 7+ years of engineering experience, including 2+ years managing engineers directly with a track record of developing them
- Strong technical foundation. You've shipped real pieces of a production roadmap and can run a design review, debug a production incident, and make architecture tradeoffs
- Backend-leaning full stack on Ruby (Grape) with React/Next.js and TypeScript on the frontend. Comfortable with third-party APIs (OAuth, webhooks, rate limits, idempotency), observability, on-call, incident management, AWS, and Terraform
- You're already running AI coding agents autonomously, including overnight, to ship.Daily Claude Code use is table stakes. We expect you to lead by example and push your team to do the same
- Strong communicator and self-starter who can represent engineering to non-technical stakeholders and is comfortable with ambiguity in a fast-paced, early-stage environment
- Empathy for our end users, including low-to-moderate-income renters, and a desire to build products that make a difference
Benefits of working at Boom
- Competitive salary with stock options
- Full healthcare coverage (health, dental, vision) including 50% coverage for dependents
- 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it)
- Company-issued laptop/MacBook
- Company-sponsored training & development
- Regular off-sites, retreats, and other company-sponsored events and travel opportunities
The full posting opens here — pay, setting and the full description, without leaving the list.