AI Controls Solutions Engineer (HVAC Systems)
About Phaidra
Phaidra is building the future of industrial automation.
The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.
Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:
- We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.
- We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.
- We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.
Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.
Phaidra’s ability to achieve its mission is determined by our ability to work together — as defined by our core values: Agency, Velocity, Craft, and Truth. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture
Phaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.
Who You Are
As an AI Controls Solutions Engineer, you'll play a critical role in operationalizing and scaling Phaidra's solutions for enterprise data center customers.
We are seeking a team member located in the following area: USA or Canada.
Responsibilities
You will work closely with the Technical Program Managers (TPMs) and Data Scientists (DSs), as the technical experts for Phaidra's customers. Your role is to use Phaidra's platform and tools to put AI into production.
This role can be broken down into four concrete areas of responsibility:
- You will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by our product lineup. This will require working closely with our Data Science team. You’ll understand the facility and configure our products according the facility and customer requirements. Then, you will commission and tune our products and assist in analyzing and triaging these systems in the support phase.
- You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers. You will translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team.
- You will provide ongoing support of deployed products, including support issue resolution and monitoring of performance. ****You will lead the deployment and support of multiple Solutions, perhaps in parallel. This includes resolving onboarding or support tickets by coordinating with the appropriate stakeholders or providing direct solutions. You will analyze the performance and viability of your engineered solutions, as well as troubleshoot, triage, and analyze issues with control systems and equipment. You will possess deep knowledge of Phaidra’s pipelines to effectively identify and address issues and actively manage risk.
- You will act as an internal and customer-facing SME on a range of initiatives, including the delivery of platinum support to customers, providing technical advice to research projects, and supporting sales and marketing efforts.
*This role can include 25% travel
Key Qualifications
- 5-10 years of work experience as a controls engineer, programmer, or equivalent.
- Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations
- Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics.
- Experience in controls design engineering, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus.
- Understanding the applications and control strategies of air side chilled water and direct expansion cooling systems.
- Strong proficiency in working with data center operations teams and contributing to solving field operations related problems and challenges.
- Experience programming control systems with PLC, ladder logic, text, or block programming languages.
- Passion for problem solving and using scalable solutions to solve repeat problems.
- Good educational background in one or more related disciplines pertinent to your area of expertise. Example disciplines include Mechanical Engineering, Computer Science, Software Engineering, Control Theory, Applied Mathematics and other various engineering and applied science fields.
- Ability to read and write Python scripts (in collaboration with the software engineering team) to implement Phaidra's AI development tool for customer use cases.
- Exhibits excellent communication skills and has the ability to explain complex domain specific concepts to non-domain experts and also explain complex AI and ML specific concepts to non-AI/ML specific customers.
- Ability to own and manage large sections of documentation, fostering a culture of high standards in documentation and communication.
- Ability to understand customers well and drive a culture of pragmatic urgency and customer satisfaction.
- Supports peers and helps them to improve their work and does pairing sessions.
- Independently uses AI tools to improve workflows, automate repetitive tasks, and support onboarding and troubleshooting.
- Alignment with Phaidra's values: Agency, Velocity, Craft, & Truth.
Preferred Skills & Experience
- Experience with rapidly prototyping new technologies and converting into commercially viable products.
- Experience building, owning, and operating your own codebases/services.
- Experience architecting services within cloud platforms.
- Experience applying AI and ML in controls applications.
- Experience with statistics, analytics, etc.
- Experience with domain relevant optimization problems and solutions.
- Familiarity with markup languages like Xml, Json, or Yaml.
Onboarding
In your first 30 days...
- You will have a solid understanding of what Phaidra does and how we do it.
- You will have met with team members across Phaidra and started building relationships that will help you be successful at your job.
- You will have become proficient at navigating the Solution team’s processes and software tools.
By your first 60 days...
- You will introduce yourself to our customers
- You will understand our customer onboarding process
- You will dig into Mort, our project workflow tool
- You will build a toy system from scratch
By your first 90 days...
- You will participate in troubleshooting issues
- You will participate in customer onboarding and new system creation
- You will contribute to code repository
- You will create and refine business processes
- You will attend site visits
General Interview Process
All of our interviews are held via Google Meet, and an active camera connection is required.
- Meeting with People Operations team member (30 minutes)
- Meeting with Hiring Manager (60 minutes)
- Meeting with Data Science team member (30 minutes)
- Meeting with Technical Program Manager (30 minutes)
- Culture fit interview with one of Phaidra’s co-founders (30 minutes)
Base Salary
US Residents:
- Tier 1 (Largest highest-cost metros): $95,725 - $143,587
- Tier 2 (Other major metros): $90,939 - $136,408
- Tier 3 (Mid-sized metro areas): $86,152 - $129,228
- Tier 4 (All other locations): $81,366 - $122,049
Canada Residents:
- Tier 1 (Vancouver): 99,793 CAD - 149,690 CAD
- Tier 2 (Toronto): 93,140 CAD - 139,710 CAD
- Tier 3 (Montreal): 86,487 CAD - 129,731 CAD
- Tier 4 (Smaller cities / rural areas): 79,834 CAD - 119,752 CAD
In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate’s qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends.
Benefits & Perks
- Fast-paced, team-oriented environment where your work directly shapes the company’s direction.
- We are a 100% remote company.
- Competitive compensation & meaningful equity.
- Outsized responsibilities & professional development.
- Training is foundational; functional, customer immersion, and development training.
- Medical, dental, and vision insurance (exact benefits vary by region).
- Unlimited paid time off, with a required minimum of 20 days per year.
- Paid parental leave (exact benefits vary by region).
- Flexible stipends to support your workspace, well-being, and continued professional development.
- Company MacBook.
Please note: Not all of Phaidra’s benefits and perks listed above apply to temporary employees such as interns.
On being Remote
We take a thoughtful and intentional approach to remote collaboration. Inspired by pioneers like GitLab, we embrace proven best practices to foster an exceptional remote work environment. Our culture is documentation-first, and we prioritize asynchronous communication to support focus and flexibility across time zones. While we value independence, we stay closely connected through tools like Slack and video conferencing. Weekly all-hands meetings help us align and build strong relationships, and we regularly host virtual team-building activities and social events to maintain a sense of camaraderie.
Equal Opportunity Employment
Phaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at hiring@phaidra.ai.
E-Verify Notice
Phaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.
Additional information about E-Verify can be found here.
#LI-Remote
To be considered for any position at Phaidra, you must submit an online application. This role will remain open until it is filled.
Phaidra only hires individuals who are legally authorized to work in the specified location(s) above. We do not provide employment sponsorship. Candidates requiring visa sponsorship, either now or in the future, are not eligible for hire.
Candidates who advance beyond the initial screening stage will be required to sign a Non-Disclosure Agreement (NDA) in order to continue through the interview process.
All employment offers are contingent upon successful completion of employment authorization verification and applicable background checks, in accordance with local laws and company policies.
WE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.
Director of Social and Influencer
Company Overview:
Role:
What You’ll Own:
- Full ownership of multi-channel social growth.
- Drive step-changes in reach, engagement, and cultural relevance. Incremental is not the goal.
- Build and execute an always-on, performance-driven social strategy that keeps the brand sacred while enabling experimentation.
- Translate company priorities into platform-native content and formats across Instagram, TikTok, X, LinkedIn, Reddit, YouTube, Threads, and Facebook.
- Personally model best-in-class real-time engagement: on-brand, fast, human, and culturally aware. Walk the walk.
- Set the creative bar with exceptional taste and cultural judgment. Be original in formats and moments, not reactive to what's already saturated.
- Own the full talent and creator strategy across organic and paid — from identification and vetting through ongoing management and performance.
- Build and maintain a creator ecosystem that reflects Function's brand values and reaches the audiences we want to grow into: early adopters, mainstream health consumers, and cultural tastemakers.
- Partner with growth and performance teams so influencer programs drive measurable acquisition outcomes, not just reach.
- Evaluate partnership fit through a cultural lens: does this person reflect where health culture is heading, or where it's been?
- Negotiate and manage talent relationships with rigor, from micro-creators to high-profile partners. Build the infrastructure to do it at scale.
- Obsess over where culture is heading in 12 to 24 months.
- Decode the behavioral "why" behind audience actions: what they engage with, who they trust, how health fits into their identity, and where Function has permission to show up.
- Identify cultural moments worth owning, define the moments Function should build, and set the criteria for knowing when they've landed.
- Apply cultural intelligence to ambassador selection, platform strategy, and content direction — removing subjectivity from creative feedback and grounding decisions in real signal.
- Map the cultural tensions Function navigates as it scales (access vs. luxury, data empowerment vs. health-tech skepticism) and help the brand move through them with intention.
- Lead and develop a team across social, talent, and creator partnerships, with several direct reports.
- Set the direction, operating model, and performance standards for the team.
- Build toward a team that can execute at high quality and speed without you in every decision.
- Raise the cultural fluency of the team.
- Operate as a true cross-functional partner.
- Influence how stories are told and launched, not just how they're posted.
- Communicate clearly on performance, cultural rationale, and strategic direction.
- Define metrics that matter across social and creator. Be accountable.
- Tie cultural and creator work to business outcomes.
- Move fast without being sloppy. Own your calls and your numbers.
The Bar:
- 5+ years owning social strategy, content, and creator or influencer programs at scale — ideally spanning both functions in one role.
- A proven track record of meaningful channel growth and creator programs that drove real business outcomes.
- Experience leading and developing teams.
- Deep operating experience in real time: cultural moments, news cycles, launches, live engagement.
- A genuine cultural intelligence practice — you can explain not just what performed, but why, and what it signals about where the audience is heading.
- Strong analytical instincts and fluency tying social and creator performance to growth metrics.
- Experience managing creator and talent relationships.
- Fast, decisive, and comfortable being accountable in public.
- Detail-obsessed, but not precious.
- Equally comfortable in strategy decks and in the comments section.
- Opinionated about culture and curious about what's driving it.
- A builder of teams, systems, and trust with talent.
Why This Role Is Different:
Why You'll Love Working With Us:
Enterprise Sales Director
About Viz.ai
Viz.ai is the leader in building and deploying AI-powered Care Pathways and helping doctors do their work. The Viz Platform is deployed in 2,000 hospitals across the United States and trusted by many of the leading life sciences companies. The platform uniquely combines real-time, multimodal clinical data with deep clinician engagement to detect disease earlier, coordinate care teams, and help ensure patients receive the right treatment faster. Viz.ai was the first company to be awarded CMS reimbursement for AI and is ranked the #1 Healthcare AI Platform by hospitals and health systems in the Black Book Research survey. For more information, visit Viz.ai.
The Role:
We are looking for a dynamic Enterprise Sales Director to sell Viz.ai enterprise software in a fast-paced environment, across multiple stakeholders. The chosen candidate must have sales success, be tenacious, strategic and execution-focused, possess documented sales excellence and communication skills, and must be highly organized, collaborative and energetic. This individual must have confidence and competence working with a wide variety of physician specialties, hospital executives at both the service-line level and C-suite, IDN’s, in a complex sales cycle, and have a proven track record of working successfully in healthcare software solutions sales.
You Will:
Manage a defined regional sales territory selling Viz.ai enterprise software
Execute key sales strategies to advance the utilization of the Viz.ai software within assigned geographies comprising in-network and out of network stroke hospitals, and regional IDN’s
Achieve sales plan quotas for Viz.ai products on a quarterly and yearly target
Identify, articulate and demonstrate the value proposition to key clinicians, hospital administrators, IT, and C-Suite that drives purchasing decisions for Viz.ai
Provide input to corporate sales, engineering, leadership, and marketing regarding the competitive landscape and customer feedback
Utilize key clinical studies and data to educate key stakeholders about the nuances of inefficient workflow for stroke, between referring and treating centers
Interact with physicians, hospital executives and service line administrators to close sales and drive ongoing utilization of our solution-based software technology as cleared by the U.S. FDA, as appropriately regulated
Ability to provide expert presentation and technical support for the on-label use of Viz.ai software
Collaborate with the Vice President, Area Directors, and Marketing to develop and implement detailed action plans for targeted sales strategies
Develop, execute and track sales motion in the SaaS sales cycle from lead to close,
Exemplify the highest level of ethical business conduct and stewardship of Viz.ai
Requirements:
BA/BS degree, MBA preferred, or equivalent job-related experience
8+ years of consultative hospital quota-based selling experience in medical devices or SaaS AI healthcare software
Proven consistent track record of sales success exceeding quarterly and yearly sales quota (President’s Club or consistent top performer sales accomplishment rankings)
Proven track record of success selling across multiple customer stakeholders
Experience in developing and expanding a market, acute disease workflow diagnostics, strategy development, campaigns, key tactics, execution and performance metrics
Experience in neurointervention, neurology, or neurosurgery sales call points background required
Experience in selling to the hospital C-Suite (CEO, CFO, CIO, CMO) preferred
Experience in capital radiology imaging sales preferred
Available and willing to work and travel some weekends and evenings
Travel estimated at >50%
Why should you join us?
If you are looking to make an impact, we are mission-driven and are making a difference in peoples’ lives every day.
If you want to be a part of an amazing team , our people are the heart of everything we do.
If you are a self-starter and naturally motivated, our work is driven by curiosity, innovation and team collaboration which allows us to leverage our skills immeasurably.
We are a remote-first company across the U.S. and EU, with a team in Tel Aviv operating in a flexible hybrid model, conveniently located near a train line.
Viz.ai is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
In the U.S., Viz offers competitive benefits, including medical, dental, vision, 401(k), generous vacation, and additional benefits to full-time employees. Viz.ai is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited by federal, state, or local law.
Employees in Israel are offered a comprehensive benefits package, including, among others: dental insurance, performance-based bonuses, a Cibus meal allowance, meals at the office, and more.
If you’re applying for a position in San Francisco, please review the applicable in your area.
#LI: GH1
#LI: remote
Enterprise Sales Director
About Viz.ai
Viz.ai is the leader in building and deploying AI-powered Care Pathways and helping doctors do their work. The Viz Platform is deployed in 2,000 hospitals across the United States and trusted by many of the leading life sciences companies. The platform uniquely combines real-time, multimodal clinical data with deep clinician engagement to detect disease earlier, coordinate care teams, and help ensure patients receive the right treatment faster. Viz.ai was the first company to be awarded CMS reimbursement for AI and is ranked the #1 Healthcare AI Platform by hospitals and health systems in the Black Book Research survey. For more information, visit Viz.ai.
The Role:
We are looking for a dynamic Enterprise Sales Director to sell Viz.ai enterprise software in a fast-paced environment, across multiple stakeholders. The chosen candidate must have sales success, be tenacious, strategic and execution-focused, possess documented sales excellence and communication skills, and must be highly organized, collaborative and energetic. This individual must have confidence and competence working with a wide variety of physician specialties, hospital executives at both the service-line level and C-suite, IDN’s, in a complex sales cycle, and have a proven track record of working successfully in healthcare software solutions sales.
You Will:
Manage a defined regional sales territory selling Viz.ai enterprise software
Execute key sales strategies to advance the utilization of the Viz.ai software within assigned geographies comprising in-network and out of network stroke hospitals, and regional IDN’s
Achieve sales plan quotas for Viz.ai products on a quarterly and yearly target
Identify, articulate and demonstrate the value proposition to key clinicians, hospital administrators, IT, and C-Suite that drives purchasing decisions for Viz.ai
Provide input to corporate sales, engineering, leadership, and marketing regarding the competitive landscape and customer feedback
Utilize key clinical studies and data to educate key stakeholders about the nuances of inefficient workflow for stroke, between referring and treating centers
Interact with physicians, hospital executives and service line administrators to close sales and drive ongoing utilization of our solution-based software technology as cleared by the U.S. FDA, as appropriately regulated
Ability to provide expert presentation and technical support for the on-label use of Viz.ai software
Collaborate with the Vice President, Area Directors, and Marketing to develop and implement detailed action plans for targeted sales strategies
Develop, execute and track sales motion in the SaaS sales cycle from lead to close,
Exemplify the highest level of ethical business conduct and stewardship of Viz.ai
Requirements:
BA/BS degree, MBA preferred, or equivalent job-related experience
8+ years of consultative hospital quota-based selling experience in medical devices or SaaS AI healthcare software
Proven consistent track record of sales success exceeding quarterly and yearly sales quota (President’s Club or consistent top performer sales accomplishment rankings)
Proven track record of success selling across multiple customer stakeholders
Experience in developing and expanding a market, acute disease workflow diagnostics, strategy development, campaigns, key tactics, execution and performance metrics
Experience in neurointervention, neurology, or neurosurgery sales call points background required
Experience in selling to the hospital C-Suite (CEO, CFO, CIO, CMO) preferred
Experience in capital radiology imaging sales preferred
Available and willing to work and travel some weekends and evenings
Travel estimated at >50%
Why should you join us?
If you are looking to make an impact, we are mission-driven and are making a difference in peoples’ lives every day.
If you want to be a part of an amazing team , our people are the heart of everything we do.
If you are a self-starter and naturally motivated, our work is driven by curiosity, innovation and team collaboration which allows us to leverage our skills immeasurably.
We are a remote-first company across the U.S. and EU, with a team in Tel Aviv operating in a flexible hybrid model, conveniently located near a train line.
Viz.ai is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
In the U.S., Viz offers competitive benefits, including medical, dental, vision, 401(k), generous vacation, and additional benefits to full-time employees. Viz.ai is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited by federal, state, or local law.
Employees in Israel are offered a comprehensive benefits package, including, among others: dental insurance, performance-based bonuses, a Cibus meal allowance, meals at the office, and more.
If you’re applying for a position in San Francisco, please review the applicable in your area.
#LI: GH1
#LI: remote
Director of Partnerships
Location Notice:
- US - Remote for those outside the NYC area.
- NYC employees are hybrid (2 days)
About Function
The Role
What You'll Do
- Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
- Keep the CRM accurate as the single system of record for the network
- Set market prioritization based on member demand and coverage gaps
- Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end
- Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification
- Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance
- Coach through escalations and complex integrations; step in directly on the highest-stakes relationships
- Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms
- comfortable owning commercial and contract work on your most important relationships, working with Legal from redline to signature
- Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering
- Own the launch-to-stable transition and resolve the operational issues that drive member complaints
- Work with Product and MRI Ops to bring new scan capabilities onto the network
- Support international expansion (UK, and new markets) with the partner strategy to back it
- Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge
- Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served
- Represent the voice of the partner network in internal planning and roadmap discussions
What We're Looking For
- 7+ years leading partnerships or provider network operations, it doesn't have to be in healthcare.
- Experience managing and developing a team through escalations and complex operational work
- You've made consequential network decisions and stood behind them: exits, remediations, escalations you owned end to end
- Entrepreneurial operator: you take ownership of ambiguous problems, act without waiting for direction, and build the process where none exists
- Strong operator's instinct: you build repeatable process, document what matters, and keep systems clean
- Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
- Excellent written and verbal communication; direct, concise, and organized
- Bias toward ownership and follow-through in a fast-moving, high-growth environment
What’s In It for You
- Base Salary Range: $220,000 - $250,000
- Stock options
- Comprehensive health, dental, and vision plans for you and your family
- Wellness and commuter benefits
- Competitive vacation policy
- A culture that emphasizes learning
- Professional development budget for continued learning
- Opportunity to directly impact our mission of saving lives through early cancer detection
Why You'll Love Working With Us:
Compensation
Senior Data Scientist - Digital Intelligence, Device Signals
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About the Role
Socure is the leading provider of digital identity verification and fraud prevention solutions, leveraging AI and machine learning to power the most accurate identity trust decisions. Our mission is to eliminate identity fraud and ensure online trust across industries.
We are seeking a Senior Data Scientist to join our Digital Intelligence team. In this role, you will drive the development of machine learning features and models that leverage device, network, and behavioral data to power fraud prevention and identity verification. You’ll work with rich, high-volume data from browser, mobile, and API traffic to surface meaningful insights and scalable risk signals. This is a great opportunity to own impactful projects, collaborate cross-functionally, and deepen your expertise in applied ML for device and behavioral intelligence.
What You'll Do
Design and deploy advanced machine learning systems for device identification, anomaly detection, and fraud prevention—balancing precision, recall, and real-world adversarial dynamics.
Contribute to the development of scalable data pipelines and production ML workflows using structured and unstructured telemetry (e.g., browser, mobile, session data).
Investigate high-complexity signals (e.g., emulator use, spoofing, low-entropy fingerprints), applying advanced statistical methods and domain knowledge to detect fraud and abuse.
Translate ambiguous business problems into modeling approaches, using a combination of supervised, unsupervised, and heuristic techniques.
Partner with engineering, product, and risk teams to contribute to data architecture decisions, signal collection, and planning.
Drive experimental design, A/B testing frameworks, and robust validation techniques to ensure model generalizability and long-term trust.
Contribute to team standards for ML explainability, risk evaluation, and feature logging.
Document methodologies and communicate results effectively through dashboards, presentations, and reports for both technical and executive audiences.
Mentor junior data scientists and participate in cross-functional working groups.
What You Bring
Master’s degree (or equivalent practical experience) in Computer Science, Machine Learning, Statistics, or a related quantitative field.
6+ years of experience in data science or applied machine learning, including experience working in production environments.
Excellent SQL skills and extensive experience with large-scale databases and data modeling.
Proven track record of deploying and maintaining ML models in live systems, ideally involving streaming or near-real-time data.
Proficiency in Python and distributed computing tools (e.g., Spark, PySpark).
Hands-on experience with ML frameworks such as scikit-learn, XGBoost, TensorFlow, or similar.
Excellent communication skills—able to explain complex technical results to non-technical stakeholders and senior leadership.
Experience designing and interpreting experiments, working with real-world noisy datasets, and applying sound validation techniques to assess model robustness.
Demonstrated ability to break down ambiguous problems, apply analytical rigor, and uncover meaningful insights that influence product or risk strategies.
Strong judgment across data quality, model selection, and business impact tradeoffs.
Collaborative mindset and experience working cross-functionally with product, engineering, and analytics teams.
Preferred Qualifications
Background in fraud detection, behavioral biometrics, anomaly detection, or adversarial modeling.
Experience with high-cardinality feature engineering techniques (e.g., frequency/target encoding, embeddings).
Familiarity with privacy-preserving or robust ML techniques.
Knowledge of browser/mobile fingerprinting, VPN/proxy detection, or telemetry signal processing.
What You’ll Gain
Hands-on experience with real-world data science challenges in a high-impact industry.
A collaborative and inclusive work environment that fosters learning and growth.
Opportunities to grow into staff-level or technical leadership roles over time.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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Account Executive Director, Fintech
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About the Role
Socure is seeking a high-performing Account Executive Director, Fintech to drive strategic growth across our newest vertical. As an Account Executive, you’ll own a greenfield territory and lead high-impact sales efforts for our AI-powered identity and fraud solutions. This is a rare opportunity to help shape market adoption in a category-defining company.
What You’ll Do
Greenfield + Upsell:
Lead growth across both greenfield opportunities and existing accounts, developing expansion strategies that deepen product adoption and maximize account value.Lead Enterprise Sales:
Manage full-cycle sales—from prospecting to close—targeting high-value SaaS deals with innovative, fast-growing companies.Strategic Prospecting & Relationship Building:
Build and maintain a robust pipeline through outbound efforts and executive-level engagement.Consultative Selling:
Align complex technical solutions with customer needs in fraud, analytics, and digital identity.Cross-Functional Collaboration:
Work closely with product, engineering, and marketing teams to align on customer needs and influence the product roadmap.Forecasting & Reporting:
Deliver accurate pipeline forecasts and support strategic planning.Industry Engagement:
Represent Socure at industry events and deepen client relationships through in-person meetings as needed.
What You Bring
7–9+ years in enterprise SaaS sales, with a consistent record of closing large, complex deals.
Experience selling identity verification, fraud prevention, or related risk management solutions.
Demonstrated success in one or more key verticals: fintech.
Ability to drive value-based conversations and craft tailored solutions for C-level stakeholders.
Background selling fraud, identity, big data, or security solutions in highly technical environments.
Comfortable navigating ambiguity and building scalable processes in high-growth settings.
Bonus Points
Strong network within relevant vertical markets
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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Principal Product Manager
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About the Role
We are looking for a seasoned Principal Product Manager to help accelerate Socure’s emerging products across fraud, identity, and payments. The initial focus will be Account Intelligence, with the opportunity to expand into other consortium-powered products as the portfolio evolves.
This is a unique opportunity to shape and scale products in a complex, data-intensive space. You will work closely with customers to understand their needs, establish the product vision and direction, and partner with Engineering and Data Science to bring new capabilities to market.
The ideal candidate has experience building data-driven B2B products, setting multi-year product strategies, and translating complex customer and technical problems into simple, scalable solutions. Relevant experience in payments, account verification, fraud, identity, or an adjacent financial-services domain is essential for success in this role.
What You'll Do
Define and drive the multi-year vision, strategy, and roadmap for Account Intelligence, initially focused on bank account status and ownership verification, with expansion into additional payment instruments and consortium-powered products.
Identify and lead new product opportunities from early customer discovery through launch, adoption, and scale.
Develop a deep understanding of customer workflows, pain points, and alternatives, using those insights to shape product priorities and differentiation.
Partner closely with Engineering and Data Science to translate customer and business needs into clear product requirements, success metrics, and scalable solutions.
Lead cross-functional collaboration across Sales, Customer Success, Product Marketing, Finance, Legal, Privacy, and Operations.
Conduct market and competitive research to identify industry trends, emerging technologies, regulatory developments, and new growth opportunities.
Own the business performance of the product, including adoption, pricing, costs, revenue, and profitability.
Communicate complex product, data, and technical concepts in clear, compelling, and easy-to-understand terms.
Drive organizational alignment and secure support for major product investments and long-term initiatives.
What You Bring
10+ years of product management experience, with demonstrated ownership of complex products or product portfolios.
Experience defining multi-year product strategies and translating them into actionable roadmaps that deliver measurable customer and business outcomes.
Demonstrated ability to lead products from early-stage development through commercialization and scale.
Strong customer orientation, with experience building direct relationships and using customer insights to guide product decisions.
Experience working closely with Engineering and Data Science on data-intensive, API, platform, or AI/ML-powered products.
Strong analytical and financial acumen, including the ability to use data to prioritize investments, build business cases, and evaluate trade-offs.
Proven ability to lead complex cross-functional initiatives and influence senior stakeholders without direct authority.
Excellent written and verbal communication skills, including experience presenting product strategy and priorities to executive audiences.
Ability to operate with ownership and urgency in an ambiguous, rapidly evolving environment.
Bachelor’s degree or equivalent practical experience.
Ability to travel occasionally.
Experience in payments, bank-account verification, fraud, identity, risk, fintech, or financial services.
Experience building products that combine proprietary, partner, customer-contributed, or consortium data.
Familiarity with network effects, data partnerships, or products whose value increases as participation and data coverage grow.
Experience launching products internationally or working across multiple markets and regulatory environments.
Experience with SQL, analytics tools, experimentation, or model-performance measurement.
Advanced degree in a business, technical, or analytical discipline.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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Senior Product Manager, Growth
Company Overview
Role Overview
Key Responsibilities
- Own growth end to end: Own SuppCo's full growth engine across the entire experience — acquisition, onboarding, activation, monetization, and retention on both mobile and web. Define the growth strategy, find the highest-leverage opportunities wherever they are, and drive the metrics that matter.
- Scale the new Membership experience: Own the funnel into and through our new membership experience — from awareness and onboarding to first purchase and repeat engagement. Drive transactors, purchase frequency, and revenue per user. Partner closely with the Head of Product and business team.
- Growth loops & cross-sell: Design and optimize activation and upsell loops across our products and partnerships — including between the SuppCo and Function Health apps — turning engaged users into repeat purchasers and building growth mechanics that compound over time.
- Experimentation & optimization: Design and run rigorous A/B tests across key stages of the funnel, from onboarding through purchase and retention. Continue a culture of experimentation and rapid iteration, and establish or improve the practices that let a fast-moving, AI-accelerated team ship and learn quickly without losing rigor.
- Activation & onboarding: Own the new-user experience so that more users reach the "aha" of a trusted, personalized stack — and their first purchase — faster.
- Subscription & membership monetization: Help evolve and optimize our Pro membership — conversion, value communication, retention, and lifetime value — as its role in the business evolves.
- AI product development: Drive strategy and execution for AI-powered growth surfaces, including SuppIQ (our supplement guidance chatbot), agentic buying experiences, and new AI-driven frontdoors that improve personalization, discovery, and guidance throughout the purchase journey.
- Data-driven decision making: Define KPIs and success metrics for growth initiatives, build dashboards to track performance, deeply analyze cohort and funnel behavior, and translate insights into high-impact product opportunities.
- User research & insights: Conduct qualitative and quantitative research to understand user motivation, purchase friction, and decision-making across the journey — using insights to inform growth hypotheses and strategy.
- Cross-functional leadership: Partner closely with Engineering, Design, Growth Marketing, and Operations to ship high-quality work rapidly while maintaining strong alignment on priorities and tradeoffs.
- Full product ownership: Beyond growth funnels, take end-to-end ownership of strategic initiatives across SuppCo's product as business priorities require.
Qualifications
- 5+ years of product management experience at consumer technology companies, with demonstrated expertise in growth.
- Growth track record required: Proven success driving measurable improvements in acquisition, activation, conversion, retention, or monetization through product-led growth and systematic experimentation.
- Marketplace, B2B2C or sharing economy experience: Experience building or optimizing marketplace, subscription, commerce,or transactional products — especially the demand and conversion side: purchase funnels, merchandising, cross-sell, and repeat-purchase mechanics.
- Strong analytical foundation: Deep proficiency with analytics tools (Mixpanel, Amplitude, SQL, etc.) and statistical methods to design experiments, analyze behavior, and measure impact.
- AI fluency: Comfortable building AI-powered features and using AI tools to accelerate your own work; you see AI as a capability to leverage, not a trend to chase. Experience with LLM-based products, chatbots, or agentic systems is a plus.
- Experimentation mindset: Fluent with A/B testing frameworks and statistical significance; you default to testing and measuring everything and can build scalable experimentation practices.
- Excellent product judgment: you identify the highest-leverage opportunities, prioritize ruthlessly by expected impact, and ship iteratively to learn fast.
- Versatile generalist who can tackle diverse product challenges beyond growth when the business needs it.
- Thrives in ambiguity: You make good decisions with incomplete information and stay effective through fast-moving organizational change.
- Strong communication and influence skills to build alignment and rally cross-functional teams around shared goals.
- Passion for health, wellness, and building products that genuinely improve people's lives.
Nice to Haves
- Experience driving growth across both mobile app and web, with levers like ASO, SEO, push notifications, lifecycle/CRM, and web conversion optimization.
- Experience with subscription or membership business models.
- Background in health, wellness, nutrition, diagnostics, or the supplement industry.
- Experience with cross-sell, partner, or two-sided ecosystem growth (e.g., growing across two products or brands).
- Experience with personalization or recommendation systems.
- Experience with social features, community products, or content discovery.
- Previous experience in early-stage startups (seed to Series B).
Location
Why SuppCo?
- Be the first PM hire beyond the Head of Product, with significant influence on product strategy and company direction.
- Own growth across all of SuppCo — with a major new membership initiative as the marquee mandate — reaching a large and growing user base.
- Direct line of sight to core business metrics and revenue, with a rare chance to build growth loops from the ground up.
- Work on a product that helps people live healthier lives with real, measurable impact.
- Join a small, senior, product-focused team at a genuine inflection point, with significant room to grow as we scale.
- Flexible remote work in a fast-moving, results-oriented culture.
What We Offer
- Competitive compensation including meaningful equity in a fast-growing company with a massive TAM.
- Fully remote culture with quarterly in-person onsites.
- Top-tier healthcare (medical, dental, vision).
- Flexible PTO.
Why You'll Love Working With Us
Commercial Account Executive
Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.
This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.
Although candidates in this role can be based remotely, we prefer candidates based in the San Francisco Bay Area who can collaborate in person 2 days a week, or candidates in the Pacific Time Zone.
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
The Opportunity
As a Commercial Account Executive, you will be responsible for driving net-new sales and expansion of Superhuman within the Commercial segment, with a focus on named accounts with 250-4,999 employees. Your primary motion will be selling our Go platform to large enterprises while partnering with product-specific overlays to drive multi-product bundles and standalone revenue across your assigned book of business, across Coda and Mail.
You will pioneer some of our largest and most strategic deals — landing new logos, formalizing enterprise-wide relationships with companies that already have hundreds (or thousands) of employees using Superhuman, and expanding existing customers into multi-product commitments.
You will report to the Commercial Sales Manager. You will also set the standard for what future Commercial AEs will be expected to do and how they will be supported by Marketing, Product, Sales Engineering, and Legal/Finance.
In this role, you will:
Own the full sales cycle from prospecting through close for enterprise accounts (250-4,999 employees), with a focus on landing the Go platform as the primary entry point.
Drive multi-product revenue by partnering closely with product-specific overlays to position and sell bundles across Go, Mail, and the broader Superhuman ecosystem within your accounts.
Build and manage pipeline across both net-new prospects and your existing customer base, identifying expansion and upsell opportunities that drive incremental ARR.
Develop executive relationships and multi-thread across buying committees — from end users and department heads to CIOs and procurement — to build enterprise-wide consensus.
Navigate complex deal cycles involving legal reviews, security questionnaires, procurement processes, and multi-stakeholder approval chains.
Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Customer Success to deliver tailored solutions and drive adoption post-sale.
Pioneer the Commercial playbook — the processes, positioning, and deal structures you establish will become the foundation for every Enterprise AE who follows.
Maintain CRM discipline with accurate forecasting, timely next-step updates, and clean pipeline hygiene in Salesforce.
Qualifications
3+ years of quota-carrying B2B SaaS sales experience, with at least 2 years closing commercial deals (250-4,999 employee companies).
Demonstrated track record of exceeding quota, with experience managing deal sizes of $50K+ ACV.
Experience selling into complex organizations with multi-stakeholder buying committees, long sales cycles, and cross-functional alignment requirements.
Strong multi-product selling instincts — the ability to land with one product and expand into a broader platform conversation with support from overlay partners.
Excellent discovery skills and business acumen — you understand how to map organizational pain to product value and build a compelling business case.
Comfort operating in an early-stage enterprise motion where you are building the playbook, not just following one.
Familiarity with MEDDPICC or similar enterprise sales methodologies.
Outstanding written and verbal communication skills — you will be the face of Superhuman to some of the world’s largest companies.
Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Nice to Have:
Experience selling AI productivity, collaboration, or communication software to enterprise buyers.
Background working alongside product overlays, specialist sellers, or solutions engineering teams in a multi-product GTM motion.
Familiarity selling into IT, Security, or Procurement stakeholders in regulated industries.
Prior experience at a high-growth company where you helped build the enterprise sales function from the ground up.
Compensation and Benefits
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected “On Target Earnings” (OTE) for this role are outlined and may be modified in the future.
The commission portion for this role will be 50% of the On-Target Earnings (OTE).
For more information about our compensation zones and locations where we currently support employment, please refer to . If a location of interest is not listed, please speak with a recruiter for additional information.
We encourage you to apply
At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
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