Operations Specialist III, Aerospace & Defense (US)
Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Be the Team's Deepest Problem-Solver
Every ops floor needs a small number of people who can be handed the hardest problem in the queue and trusted to get it right — balancing cost, speed, and customer impact without defaulting to escalation. As an Operations Specialist III, you're that person for your team.
You resolve what OS I and OS II can't, you help the team solve it themselves next time, and you understand the business well enough to make the close calls — which carrier, which cost, which tradeoff — that protect both service quality and margin. For the rare issue that needs to be fielded by someone supporting Ops leadership and account managers directly, you know when to bring in an Ops Expert.
What You'll Do
Must be able to perform all responsibilities included in the Operations Specialist II job description, in addition to the following:
Resolve the Hardest Escalations
- Independently resolve all escalated issues using available resources with minimal to no assistance
- Assist in resolving team member escalations and questions
- Anticipate problems before they surface and act early
Make the Margin and Cost Tradeoffs
- Understand margin versus total cost for an order and apply that knowledge to additional charge approvals
- Balance speed, cost, and customer impact when making big-picture decisions, without defaulting to escalation (e.g., choosing a carrier based on service reliability and error-rate history rather than the fastest or cheapest option alone)
- Maintain deep, practiced knowledge of the trade, regulatory, and compliance requirements relevant to your assigned sector
Set the Standard for the Team
- Serve as the go-to resource on sector-specific process nuance and edge cases within the team
- Flag SOP gaps and suggest improvements to your supervisor based on frontline experience
- Uphold team expectations by leading through example
- Maintain any certifications required for your assigned sector and stay current on related compliance requirements; assist teammates with related questions
Maintain a Balanced Level of Performance
As an OS III, you'll be expected to maintain minimal to no errors or service failures, make sound decisions under pressure, and meet the customer service standards appropriate for this level. Specific metrics vary by sector and will be communicated by your direct reporting supervisor.
Requirements
- Demonstrated success as an Operations Specialist II, or equivalent experience independently resolving complex, time-critical logistics escalations
- Working knowledge of margin and cost tradeoffs, and comfort applying that knowledge to real-time approval decisions
- Deep, near-expert familiarity with the trade, regulatory, and compliance requirements relevant to your sector
- Track record of coaching or supporting less-tenured teammates through difficult issues
- Sound judgment under pressure, with a track record of getting ahead of problems rather than reacting to them
- Willingness to obtain additional certifications, where applicable within your sector
- Available for 2 weeks of training in person on-site in our Carlsbad, CA headquarters
Advancement to Ops Expert
Ops Expert is a step up in scope, not just tenure: it moves from executing within your sector to being the escalation point leadership and account managers turn to directly, with elevated coaching and live-operations responsibility. To advance, you'll need to demonstrate all of the following:
- Minimum of 9-12 months in the OS III role
- Consistently meeting or exceeding OS III performance standards, tracked through ongoing 1:1 check-ins and confirmed across two consecutive Semi-Annual Reviews (SARs)
- Demonstrated ability to guide teammates in real time — catching and correcting issues as they happen, not just after the fact
- Working familiarity with monitoring and resourcing tools (e.g., Zendesk, Twilio, live dashboards) beyond your own queue
- Willingness to obtain additional certifications required for the Expert tier, where applicable, in addition to your existing sector certifications
- Manager recommendation, confirming readiness to operate as the sector's top escalation resource and take on informal team-leadership responsibility
Compensation
- Hourly pay range: $26-30/hr
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
Operations Expert, Aerospace & Defense (US)
Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Be Your Sector's Highest-Level Resource
Every escalation eventually reaches someone who's seen it before — who can look at a complex shipment, an account-level curveball, or a live volume spike and know exactly what to do. As an Ops Expert, you're that person for your sector.
You've mastered your sector as an Operations Specialist III. Now the job expands: you're the person leadership and account managers turn to when an escalation in your sector needs an answer — not another link in the chain — and a real-time coach for teammates in the middle of a live issue.
What You'll Do
Must be able to perform all responsibilities included in the Operations Specialist III job description, in addition to the following:
Resolve What Escalates Beyond the Team
- Independently resolve all escalated issues, including those surfaced by teammates, account managers, and leadership
- Serve as a key knowledge point for complex shipments and situations within your sector
- Contribute reference and knowledge to teammates and leadership to support account-level improvements
Coach and Lead in Real Time
- Guide teammates in real time when errors or issues occur, not retroactively
- Lead a remote team through live volume fluctuations and customer encounters
- Evaluate process adherence and flag live training opportunities within your team
- Identify team training gaps and partner with supervisors to address them
- Support prioritization and workload balancing within your sector assignment
Monitor and Allocate Live Operations
- Monitor core service and communication platforms (e.g., ticketing, calling, live dashboards) and allocate team resources appropriately
- Monitor on-shift team activity and process adherence across those same platforms
- Monitor high-visibility and swarm-level orders and processes
- Leverage all available training, informational, and departmental resources to inform decisions
Operate the Airspace Platform at the Expert Level
- Maintain any additional certifications required for the Expert tier and remain current on related requirements; answer related questions from teammates
- Quote and source coverage for specialized transport requests (e.g., on-board courier, charter) as needed
- Identify gaps in process and propose alternative solutions in partnership with your supervisor or manager
- Provide world-class customer service through proactive, thorough verbal and written communication
Maintain a Balanced Level of Performance
As an Ops Expert, you'll be expected to meet minimum metric requirements and customer service standards appropriate for this level. Specific metrics vary by sector and will be communicated by your direct reporting manager.
Requirements
- Demonstrated success as an Operations Specialist III, or equivalent experience serving as a team's top escalation resource
- Deep, expert-level mastery of your assigned sector's processes, escalation patterns, and edge cases
- Proven ability to coach and guide teammates in the moment, not just after the fact
- Experience monitoring live queues and reallocating resources under shifting volume
- Comfort interfacing directly with account managers and leadership on complex or escalated situations
- Track record of identifying process gaps and proposing solutions, rather than just flagging problems
- Any additional certifications required for the Expert tier, where applicable
- Available for 2 weeks of training in person on-site in our Carlsbad, CA headquarters
Compensation
- Hourly pay range: $27-40/hr
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
Operations Specialist I, Aerospace & Defense (US)
Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Set the Foundation for Time-Critical Order Execution
Airspace moves the shipments that can't be late — for hospitals waiting on an organ, a grounded aircraft waiting on a part, or a production line waiting on a component. As an Operations Specialist I, you're one of the first people to touch a new order, and how well you set it up determines whether everything downstream goes smoothly.
This is where every Airspace Operations career starts. You'll learn the platform, the players (customers, Commanders, and agent service providers), and the judgment calls that come with time-critical logistics. The role is deliberately structured to build your foundation fast, so that by the time you're ready to advance, the fundamentals are second nature.
What You'll Do
Operate the Airspace Platform
- Set up new orders by adhering to standard work practices and client-specific SOP instructions
- Apply transit accessorials (e.g., wait time, parking, tolls) in PT as reported — for charges that are not auto-generated by the system
- Navigate and interpret carrier booking and tracking systems relevant to the order
- Accurately confirm job milestones are completed correctly and on time
- Rapidly move between competing priorities without losing accuracy
Solve Problems as They Arise
- Source driver coverage for any segment of an order
- Use situational awareness to request or deny additional driver incentives when necessary
- Update, manage, and/or change shipment documentation as needed
- Apply training and tenured knowledge to find solutions to common or uncommon issues
- Follow escalation procedures and guidance from senior team members when a situation exceeds your judgment
Keep Customers Informed
- Professionally relay delays, issues, and updates through verbal and written communication
- Anticipate disruptions (weather, traffic, carrier delays) and proactively offer alternatives to meet or beat required delivery times
- Place orders on behalf of customers who are unable to use the online portal
Stay Responsive Across Channels
- Timely acknowledgment and action on all email, phone, and text requests
- Consistently meet minimum metric expectations for phone availability and acceptance
- Proper use of phone statuses; adherence to All Hands on Deck and Off-Phones guidelines
- Stay independently informed by reviewing all communications provided throughout company platforms
Maintain a Balanced Level of Performance
As an OS I, you'll be expected to meet minimum metric requirements and customer service standards appropriate for an entry-level position. Specific metrics vary by sector and will be communicated by your direct reporting supervisor. Expectations increase with each advancement.
Requirements
- Prior logistics experience preferred, but not required — we'll train you on the platform, the workflows, and the judgment calls
- Strong written and verbal communication skills; comfortable on the phone with customers under time pressure
- High attention to detail — small errors in time-critical logistics have outsized consequences
- Ability to multitask and shift rapidly between competing priorities
- Comfortable following structured processes while also using judgment when a situation falls outside the standard playbook
- Willingness to obtain any certifications required for your assigned sector (e.g., Dangerous Goods handling, where applicable)
- Available to work the shift pattern required by your team, including some evenings, weekends, or holidays as the network requires
- Available for 2 weeks of training in person on-site in our Carlsbad, CA headquarters
Advancement to Operations Specialist II
Advancement is a gate, not a timeline — tenure alone doesn't move you forward. To advance to OS II, you'll need to demonstrate all of the following:
- Minimum of 6 months in the OS I role
- Consistently meeting or exceeding OS I performance standards, tracked through ongoing 1:1 check-ins and confirmed at your first structured Semi-Annual Review (SAR)
- Demonstrated proficiency across all OS I responsibilities with minimal supervision
- Manager recommendation, confirming readiness to independently own the additional judgment calls required at OS II
Your First 90 Days
Get fluent in the Airspace platform, order lifecycle, and the standard work practices that keep time-critical shipments on track. Build working relationships with your team, your supervisor, and the Commanders and agent partners you'll coordinate with daily. By day 90, you should be handling the full OS I workload independently, with escalation as your safety net rather than your default.
Compensation
- Hourly pay range: $20-23/hr
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
Operations Specialist II, Aerospace & Defense (US)
Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Own the Judgment Calls That Keep Orders Moving
Every shipment eventually hits a moment that isn't in the SOP — a failed carrier connection, an oversized load with no obvious coverage, a customer who needs a straight answer under pressure. As an Operations Specialist II, you're the person who resolves that moment without waiting for someone else to tell you how.
You've mastered the OS I fundamentals and are now trusted to act on incomplete information, source coverage other people can't, and de-escalate situations independently. This is where reactive execution starts becoming proactive ownership.
What You'll Do
Must be able to perform all responsibilities included in the Operations Specialist I job description, in addition to the following:
Resolve What Doesn't Fit the Standard Playbook
- Independently start carrier traces for failed-to-load or unable-to-locate shipments
- Source driver coverage for any segment of an order, including oversized shipments
- Use bid/quote request tools to source specialized vehicles and provide cost estimates to customers
- Apply training and tenured knowledge to anticipate complications and proactively solve for them
Exercise Independent Judgment
- De-escalate most situations without assistance
- Know when to escalate an order versus independently resolving it using available resources
- Understand the downstream impact of decisions made within an order
Communicate Proactively and Strengthen the Platform
- Communicate proactively — not just reactively — with customers, drivers, and agents at every step of the shipment process
- Maintain any certifications required for your assigned sector and stay current on related compliance requirements
- Identify and suggest system features or workflow improvements that would help Operations
Maintain a Balanced Level of Performance
As an OS II, you'll be expected to meet minimum metric requirements and customer service standards appropriate for this level. Specific metrics vary by sector and will be communicated by your direct reporting supervisor. Expectations increase with each advancement.
Requirements
- Demonstrated success as an Operations Specialist I, or equivalent time-critical logistics / customer operations experience
- Proven ability to make sound decisions with incomplete information and under time pressure
- Track record of de-escalating difficult customer or operational situations without needing to hand it off
- Comfort sourcing non-standard solutions (specialized vehicles, oversized loads) rather than defaulting to escalation
- Any certifications required for your assigned sector (e.g., Dangerous Goods handling, where applicable), or willingness to obtain them
- Continued availability to work the shift pattern required by your team
- Available for 2 weeks of training in person on-site in our Carlsbad, CA headquarters
Advancement to Operations Specialist III
To advance to OS III, you'll need to demonstrate all of the following:
- Minimum of 6-12 months in the OS II role
- Consistently meeting or exceeding OS II performance standards, tracked through ongoing 1:1 check-ins and confirmed across two consecutive Semi-Annual Reviews (SARs)
- Demonstrated advanced problem-solving proficiency — independently resolving escalations rather than routing them upward
- Working understanding of margin and cost tradeoffs as they relate to order decisions
- Manager recommendation, confirming readiness to operate as an escalation point for the team
Compensation
- Hourly pay range: $23-26/hr
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
Future Job - Test
This is a future job.
Senior Product Analyst
Company Overview:
Their AI-powered, patented pooling technology optimizes across Flock’s entire customer network, combining shipments from thousands of businesses into efficient Shared Truckloads. With STL, shippers enjoy truckload-level service while only paying for the space they need. Trusted by thousands of customers, from some of the largest enterprises to growing brands, Flock Freight delivers an unmatched combination of cost efficiency, exceptional service, and a streamlined shipping experience.
Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders.
Team/Department Overview:
Product Analytics & Data Science - Reporting directly to the Director of Product Analytics & Data Science.
About the Role
Flock Freight is looking for a Senior Product Analyst to join our Product organization. In this role, you will own analytics for Flock’s Spot Pricing product, partnering closely with Product Managers, Engineering, and business stakeholders to solve complex business problems and influence product strategy through data.
This is a highly consultative role for someone who enjoys translating ambiguous business questions into structured analyses, uncovering actionable insights, and driving measurable business impact. You’ll work with a high degree of autonomy, proactively identifying analytical opportunities, improving pricing performance, and influencing product decisions rather than simply responding to predefined requests.
- Own analytics for Flock’s Spot Pricing product, partnering closely with Product Managers to evaluate pricing performance, analyze win rates, identify pricing opportunities, and influence product roadmap decisions through data-driven recommendations.
- Translate ambiguous business questions into structured analyses that drive actionable recommendations and measurable business outcomes.
- Operate with a high degree of autonomy by proactively identifying analytical opportunities rather than waiting for predefined requests.
- Collaborate closely with Product, Engineering, Data Science, and business stakeholders throughout product planning and execution.
- Partner with Product Management to define, measure, report on, and visualize product KPIs and OKRs.
- Build and maintain dashboards, analytical models, and reporting tools that enable data-driven decision making.
- Perform approximately 5–10 high-impact analyses each month to prioritize product enhancements, validate hypotheses, measure feature impact, and identify new opportunities.
- Design and support experimentation efforts, including MVP validation, A/B testing, KPI development, and impact measurement.
- Present analytical findings and recommendations to Product Managers and business stakeholders in a clear, concise, and actionable manner.
- Create clear and informative visualizations from complex, multidimensional datasets, including geographic and event-based data.
- Write and optimize SQL queries and data pipelines that power reporting, analytics, and business insights.
- Execute data manipulation, visualization, and statistical analysis using Python or similar programming languages when appropriate.
- Participate in interviewing and evaluating prospective team members.
- Mentor and provide technical guidance to newer members of the analytics team.
- Analyzing pricing performance and shipment win rates.
- Evaluating customer behavior and pricing trends.
- Measuring the impact of pricing changes and new product features.
- Designing and evaluating A/B tests.
- Identifying opportunities to improve pricing strategy through data.
- Recommending product enhancements based on analytical findings.
- Building dashboards and visualizations that help Product teams monitor business performance.
- Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Economics, Engineering, Computer Science, or a related discipline.
- 3–5+ years of experience in Product Analytics, Pricing Analytics, Marketplace Analytics, Business Analytics, or a similar analytical role supporting product and business decision-making.
- Advanced SQL proficiency is required. This role relies heavily on SQL for complex analysis, data validation, and answering high-impact business questions. Candidates should be comfortable independently writing, debugging, and optimizing complex SQL queries.
- Experience with business intelligence and visualization platforms such as Tableau, Looker, Sigma, Mode, or similar tools.
- Experience with experimentation methodologies, including MVP validation, A/B testing, KPI development, impact measurement, and hypothesis testing.
- Demonstrated ability to work through ambiguous business problems and independently determine the best analytical approach.
- Strong communication skills with the ability to present complex analyses and recommendations clearly to both technical and non-technical stakeholders.
- Demonstrated ability to prioritize competing initiatives and consistently deliver high-quality analytical work.
- Experience using Python for data analysis, automation, or statistical modeling.
- Experience with statistical analysis techniques.
- Exposure to machine learning concepts or predictive analytics.
- Experience working in Agile product development environments.
- Experience with freight, logistics, transportation, or two-sided marketplace businesses.
Compensation
The base salary range for this position is $119,000 - $130,000 per year. The base salary range reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.
Life & Benefits of the Flock:
- Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively. (Monday, Tuesday, and Thursday in-Office)
- 401(k): We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success!
- Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.
Our promise to you:
Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.
Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!
We are targeting talent in the San Diego/Encinitas and Los Angeles area.
FP&A Analyst
Team/Department Overview:
Accounting & Finance - Reporting directly to the Manager of FP&A and Strategic Finance.
About the Role:
Reporting directly to the Manager of FP&A and Strategic Finance, the Financial Planning & Analysis (FP&A) Analyst will focus on reporting and budget vs. actual analysis. The successful candidate will support the finance team in producing timely and accurate financial reports, analyzing variances, and providing valuable insights to management to drive business decisions. This role is ideal for someone with strong analytical skills and a passion for financial reporting, budgeting, and forecasting.
In addition to reporting, this role will work closely with the Strategic Finance team to jointly produce investor relations materials including board materials. The right person for this role will be passionate about delivering data in a timely, accurate and relatable fashion to key business partners.
Core Responsibilities
Financial Reporting:
- Prepare, review, and deliver accurate monthly financial reports, including P&L statements. Ensure reports are delivered to stakeholders in a timely manner.
- Provide detailed variance analysis comparing actual financial performance to budgeted figures. Identify trends, fluctuations, and anomalies in financial results, and present findings to key stakeholders in an easily digestible format.
- Use the findings from variance analysis to provide strategic insights and actionable recommendations for management to optimize performance, reduce costs, or capitalize on opportunities.
Budgeting and Forecasting:
- Assist in the development of the budget by working with various departments to consolidate input on projected expenses while considering historical expenses. Review and challenge assumptions to ensure that the budget is both realistic and aligned with the company’s objectives.
- Regularly participate in budget review meetings, providing financial analysis and insights to business leaders. Help ensure that budgets are adhered to and identify potential areas where adjustments may be needed throughout the year.
Sales Operations and Commissions:
- Partner closely with the Director of Revenue Operations to develop and refine compensation-to-gross-profit analysis. Work together to model the financial impact of compensation structures and incentive plans on overall gross profit margins.
- Collaborate to support sales team’s objectives, ensuring the alignment of resources and investment.
Ad-Hoc Financial Analysis:
- Respond to key stakeholder requests for detailed financial analysis on ad-hoc projects, such as potential operational cost savings. Provide insights to inform key strategic decisions.
- Identify and implement process improvements to enhance financial operations and controls.
- Forge meaningful relationships with department heads and become a trusted advisor, highlighting risks, building sensitivity models and driving solutions to problems as they arise.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- 2+ years of experience in FP&A, financial analysis, or related roles, ideally in a fast-paced corporate environment.
- Experience with financial systems (NetSuite Planning and Budgeting) and reporting tools.
- Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis.
- Strong proficiency with Microsoft Excel, Powerpoint, Google Sheets & Google Slides.
- Understanding of financial statements and their interdependencies as well as GAAP reporting.
- Excellent attention to detail and accuracy, with the ability to manage multiple tasks and deadlines.
- Excellent presentation skills and communication skills; ability to condense complex issues into succinct messages for non-financial stakeholders.
- Highly professional in approach; exudes expertise and credibility.
- Ability to excel in a fast-paced, growing, dynamic and matrixed organization.
Compensation:
The base salary range for this position is $100,000 - $120,000 per year. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.
Life & Benefits of the Flock:
- Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
- 401(k): We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success!
- Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.
Our promise to you:
Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.
Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!
We are currently targeting talent in the San Diego/Encinitas area.
Partner Sales Manager
The Partner Sales Manager is responsible for identifying, qualifying and partnering with large global service providers who can drive value to our business – mainly through the introduction of new clients and the evolution extension of our products and services. This person will own partner marketing and work with the sales team to close new business opportunities through strategic partners. This position will need to identify, establish, develop, and maintain strategic business relationships within warehouse system integrators and material handling equipment providers. This position requires the individual to work closely with Plus One management and Product staff to effectively communicate partner expectations and requirements and to develop creative and collaborative solutions.
Essential Functions
- Personally own a quota for partner-sourced bookings and be accountable for moving deals through the full sales cycle, from first introduction through signed contract.
- Personally create partner-facing sales enablement materials (one-pagers, pitch decks, ROI tools) and train partners to use them effectively. Support joint account planning and opportunity prioritization with select strategic partners.
- Identify and pursue new business opportunities through strategic partners, industry relationships, and targeted market outreach, leading a complex sales cycle from early discovery and solution shaping through negotiation and close.
- Act as the sales lead on partner‑engaged opportunities, collaborating cross‑functionally with Sales, Engineering, Product, Marketing, Legal, and Operations to structure and execute deals.
- Build relationships with partner sales reps, account managers, and technical teams to generate and move deals forward.
- Gather marketing intelligence, proprietary insights, and deal feedback via customer and partner interviews and meetings.
- Represent the company in customer meetings, partner engagements, and relevant industry events.
- Maintain accurate pipeline, forecasting, and opportunity management in CRM systems.
Required Education, Experience, and Qualifications
- Bachelor’s degree in Business, Marketing, Engineering or other related program
- 5+ years of experience in enterprise B2B sales, strategic accounts, or partner‑influenced sales roles
- 2+ years’ experience and proven success in selling new, complex, integrated solutions which require education as part of the sales process.
- A network of relationships within the supply chain and logistics ecosystem, including direct work experience with Warehouse System Integrators / Robotic System Integrators / Material Handling Equipment manufacturers.
- Understands key logistics challenges in the parcel, general merchandise, and 3PL environments.
- Excellent communication, listening and organizational skills. Able to professionally manage many priorities at once and use active listening to identify opportunities for mutual benefit.
- A creative, problem-solving mindset and a collaborative approach to sales and partnerships.
- Demonstrates a commercial understanding of value-based selling (i.e. ROI, payback period, and NPV calculations).
- Excellent verbal, written, and presentation skills.
Preferred Education and Experience
- Bachelor’s degree in Sales, Marketing, or related field.
- Experience with partner / channel sales enablement.
- Experience with marketing, including content creation and campaign development.
- Understanding of potential industry specific business processes, drivers, and issues to be addressed during the sales cycle.
- Prior experience selling novel solutions, including robotics.
Additional Eligibility Qualifications
- Must have a valid driver’s license.
- Must be able to travel unrestricted within the US, Canada, and EU.
Compensation: Base salary of $120,000-140,000 plus commission.
Benefits: We offer a benefits plan that includes robust healthcare offerings, unlimited PTO, paid parental leave, and sabbatical program.
Account Executive, Business Development
Company Overview:
Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods.
Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders.
Team/Department Overview:
Business Development - Reporting directly to the Manager of Sales.
Target Start Date:
Monday, June 8, 2026
About the Role:
The Account Executive plays a critical role in driving Flock Freight’s growth by acquiring, expanding, and retaining shipper relationships across the United States. This is a high-impact inside sales role focused on Owning the full customer lifecycle, with a heavy emphasis on outbound prospecting and new logo acquisition, followed by account expansion and retention.
Account Executives act as trusted advisors to customers, educating them on FlockDirect and Shared Truckload and helping them rethink how freight moves through a technology-enabled, network-based model. This role blends high-velocity outbound selling with consultative account management, requiring strong freight knowledge, disciplined execution, and a results-driven mindset.
Core Responsibilities
- Own the end-to-end sales process, converting qualified prospects into long-term customers.
- This is a highly outbound, prospecting-driven role. Account Executives are expected to generate the majority of their pipeline through self-sourced prospecting. Success requires comfort with autonomy, ambiguity, and creating opportunities from scratch.
- Drive bookings and revenue growth from both new and existing customers.
- Lead discovery conversations to understand customer freight profiles, pain points, and annual freight spend.
- Position FlockDirect and Shared Truckload as differentiated, industry-changing solutions tailored to each customer’s needs.
- Maintain a high level of prospect and customer talk time through calls, meetings, demos, and follow-up activities.
- Develop and execute account plans to maximize wallet share and long-term revenue potential.
- Build credibility and trust through strong communication, follow-through, and account management.
- Partner with internal teams to ensure successful freight execution, including managing accessorials, overrides, and approvals.
- Support new customers through onboarding and contract execution, including coordination with legal when required.
- Accurately track pipeline, account activity, and customer communications within Flock systems.
- Consistently achieve or exceed monthly gross profit and shipment volume targets.
What Success Looks Like
- A consistently full pipeline driven by high outbound activity and smart prospecting.
- Strong close rates and sustained revenue growth across a book of business.
- Customers who clearly understand and see value in Flock’s differentiated freight model.
- Reliable achievement of activity, shipment, and gross profit goals.
- Long-term customer relationships built on trust, performance, and strategic partnership.
Qualifications
- Bachelor’s degree preferred
- 1+ year of direct, customer-facing sales experience in an outbound or mixed outbound environment, with responsibility for prospecting, discovery, and closing
- Strong understanding of LTL freight; experience with Partial or network-based solutions is a plus
- Proven ability to consistently meet or exceed sales and activity quotas
- Competitive, self-motivated, and driven by performance, achievement, and earning potential.
- Enjoys the hunt of outbound selling and takes pride in creating opportunities rather than waiting for them
- Comfort with cold calling and proactive outbound selling
- Strong communication, negotiation, and problem-solving skills
- Ability to quickly learn and confidently sell new, technology-driven products
- Motivation driven by results and ownership of outcomes
- Desire to work in a fast-paced, high-growth environment
Compensation
The base salary range for this position is $70,000 - $75,000 per year + commission opportunity with meaningful upside. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.
Life & Benefits of the Flock:
- Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
- 401(k): We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success!
- Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.
Our promise to you:
Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.
Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!
We are targeting talent in the San Diego AND Chicagoland Area.
Business Development Representative - EU
An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.
Learn more about our culture >
🔍 What will you be doing?
You'll generate high quality sales opportunities for our BDM's, within a specific set of target accounts through proactive outbound business development activities
Expertly guiding leads through the initial stages of the sales process
Booking outbound meetings using a multi-channel approach such as cold calls, emails, social outreach and video prospecting
Conduct market research to identify potential new customers
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Creatively finding ways that engages with our ICP
👀 What we’d love to see:
A self-starter who spots opportunities and runs with them, rather than waiting for direction.
Confident sharing your ideas, learnings, and experiments. Even when they’re still rough.
Comfortable picking up the phone, jumping into new conversations, and finding creative ways to open doors.
Curious and thoughtful in how you approach prospects. Always looking to understand, not just pitch.
A collaborative communicator who contributes to team thinking and keeps momentum high.
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Motivated by growth, feedback, and the thrill of making things happen in a fast-moving environment.
🚫 You may not like it here if:
You enjoy working in an office-setting, we are remote-first and always will be!
You are not comfortable with shifting context and navigating ambiguity
Don’t enjoy the hunting side of the role! We’ll empower you to build a solid pipeline with a great stack of resources.
✅ A typical interview process
An initial intro call with a Talent Partner
An interview with the Hiring Manager
Challenge Stage - Contextualised to the role
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A final, values-alignment interview
What's the culture like at Primer?
We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.
Our benefits
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Uncapped holiday, with 25 days minimum to be taken
🗣️ Co-working space access across major cities
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits (depending on location)
Don’t meet every single requirement?
At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.
Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.
The full posting opens here — pay, setting and the full description, without leaving the list.