Forward Deployed Transformation Lead - Physical AI
Hagerstown, MDProduct Management – Operations /FT /Remote
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Forward Deployed Transformation Lead (Physical AI)
Location: Hagerstown, MD (Onsite)
Ideally based in the Hagerstown / Western Maryland region, or within practical commuting proximity such as Frederick, MD; Martinsburg, WV; Chambersburg / Greencastle, PA; Winchester, VA; or the broader DC / Baltimore outer corridor, with willingness to be onsite daily during deployment, commissioning, and handoff periods.
Employment type: Full-time, Regular
Type: Individual Contributor
About Dexterity
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
The Role
Dexterity is seeking a Forward Deployed Transformation Lead (Physical AI) to lead onsite Physical AI deployment execution for a major customer program in the Hagerstown, Maryland area.
This role serves as the operational leader responsible for coordinating site readiness, installation, commissioning, training, operational handoff, and customer adoption. You will work across Customer Success, Product, Field Engineering, Field Services, Support, Commercial, and customer operations teams to ensure successful deployment and long-term operational success.
Success in this role requires strong technical judgment, disciplined execution, customer-facing leadership, and the ability to translate complex deployment plans into measurable operational outcomes.
This is a highly visible role where your decisions will directly influence deployment quality, customer trust, operational readiness, and Dexterity's ability to scale Physical AI systems in production environments.
Responsibilities
Maintain an integrated execution plan across site readiness, installation, commissioning, training, support readiness, and operational handoff activities.
Lead day-to-day coordination with systems integrators, subcontractors, vendors, customer stakeholders, and internal Dexterity teams. This also includes management and coordination with Dexterity's partners to enable successful solution deployment.
Drive execution accountability through structured tracking of owners, milestones, blockers, risks, and escalations.
Review technical documentation including Statements of Work (SOWs), engineering drawings, requirements documents, responsibility matrices, commissioning plans, safety documentation, and acceptance criteria.
Audit field execution against approved technical requirements and project scope.
Manage deployment punch lists and drive closure through documented evidence and verification.
Validate completion evidence including commissioning reports, inspection records, test results, training completion records, customer signoffs, and acceptance documentation.
Identify and resolve gaps between reported completion status and actual operational readiness.
Track schedule performance, critical-path dependencies, scope risks, and deployment readiness metrics.
Escalate issues proactively with clear recommendations and recovery plans.
Partner with customer operations leaders to support decisions involving workflow design, staffing, throughput objectives, operating windows, and system utilization.
Capture deployment lessons learned and contribute to continuous improvement of Dexterity deployment methodologies and playbooks.
This role begins with end-to-end ownership of a major customer deployment and offers opportunities to expand across multiple sites, regions, and customers as Dexterity continues to scale.
Qualifications Required
7-10 years of experience leading complex technical deployments involving robotics, industrial automation, warehouse automation, material handling systems, or similar industrial environments.
Experience operating at a Manager, Site Execution Lead, Technical Program Manager, Deployment Manager, Operations Manager, or similar leadership level.
Strong technical literacy across robotics, automation, controls, electrical and mechanical systems, industrial equipment, or comparable technologies.
Ability to interpret engineering drawings, technical specifications, commissioning plans, acceptance criteria, and project documentation.
Experience managing vendors, systems integrators, contractors, field service providers, and installation teams.
Proven ability to assess technical readiness and operational readiness independently.
Strong project execution, risk management, and escalation management skills.
Excellent communication skills with technical teams, customer stakeholders, site leadership, and executive audiences.
Demonstrated ability to balance operational objectives, customer needs, safety requirements, and deployment timelines.
Willingness to be onsite regularly throughout deployment, commissioning, and stabilization activities.
Qualifications Preferred
Experience in parcel, logistics, fulfillment, warehouse, distribution center, or high-throughput industrial environments.
Prior responsibility for day-to-day operational performance in warehouse or industrial settings.
Experience with robotics systems, PLCs, industrial controls, safety systems, MHE, WMS/WES integrations, commissioning, or site acceptance testing.
PMP, Industrial Engineering, Systems Engineering, Construction Management, or related certifications.
Experience supporting go-live readiness, customer acceptance testing, hypercare, or operational stabilization programs.
What Makes You Successful
Strong execution discipline and accountability.
Excellent technical judgment and attention to detail.
Credibility with both operational and technical stakeholders, both internally and externally.
Ability to navigate ambiguity and drive decisions.
Customer-first mindset with a focus on operational outcomes.
Structured communication and proactive escalation practices.
Bias toward action, ownership, and closure.
Compensation
Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
The annual base salary range for this position is $160,000–$180,000 USD. Actual compensation will be determined based on relevant experience, skills, scope of expertise, overall qualifications, and internal equity.
Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
Equal Opportunity Employer
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Dexterity provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs and practices, consistent with applicable law. Applicants who require an accommodation during the application or interview process may contact Dexterity’s recruiting or Human Resources team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Listed by Dexterity for a position based in the United States. Employers on this board attest they are hiring domestically.
Automation & Robotics
33 days ago
Forward Deployed Transformation Lead - Physical AI
Forward Deployed Transformation Lead (Physical AI)
Location: Hagerstown, MD (Onsite)
Ideally based in the Hagerstown / Western Maryland region, or within practical commuting proximity such as Frederick, MD; Martinsburg, WV; Chambersburg / Greencastle, PA; Winchester, VA; or the broader DC / Baltimore outer corridor, with willingness to be onsite daily during deployment, commissioning, and handoff periods.
Employment type: Full-time, Regular
Type: Individual Contributor
About Dexterity
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
The Role
Dexterity is seeking a Forward Deployed Transformation Lead (Physical AI) to lead onsite Physical AI deployment execution for a major customer program in the Hagerstown, Maryland area.
This role serves as the operational leader responsible for coordinating site readiness, installation, commissioning, training, operational handoff, and customer adoption. You will work across Customer Success, Product, Field Engineering, Field Services, Support, Commercial, and customer operations teams to ensure successful deployment and long-term operational success.
Success in this role requires strong technical judgment, disciplined execution, customer-facing leadership, and the ability to translate complex deployment plans into measurable operational outcomes.
This is a highly visible role where your decisions will directly influence deployment quality, customer trust, operational readiness, and Dexterity's ability to scale Physical AI systems in production environments.
Responsibilities
Maintain an integrated execution plan across site readiness, installation, commissioning, training, support readiness, and operational handoff activities.
Lead day-to-day coordination with systems integrators, subcontractors, vendors, customer stakeholders, and internal Dexterity teams. This also includes management and coordination with Dexterity's partners to enable successful solution deployment.
Drive execution accountability through structured tracking of owners, milestones, blockers, risks, and escalations.
Review technical documentation including Statements of Work (SOWs), engineering drawings, requirements documents, responsibility matrices, commissioning plans, safety documentation, and acceptance criteria.
Audit field execution against approved technical requirements and project scope.
Manage deployment punch lists and drive closure through documented evidence and verification.
Validate completion evidence including commissioning reports, inspection records, test results, training completion records, customer signoffs, and acceptance documentation.
Identify and resolve gaps between reported completion status and actual operational readiness.
Escalate issues proactively with clear recommendations and recovery plans.
Partner with customer operations leaders to support decisions involving workflow design, staffing, throughput objectives, operating windows, and system utilization.
Capture deployment lessons learned and contribute to continuous improvement of Dexterity deployment methodologies and playbooks.
This role begins with end-to-end ownership of a major customer deployment and offers opportunities to expand across multiple sites, regions, and customers as Dexterity continues to scale.
Qualifications Required
7-10 years of experience leading complex technical deployments involving robotics, industrial automation, warehouse automation, material handling systems, or similar industrial environments.
Experience operating at a Manager, Site Execution Lead, Technical Program Manager, Deployment Manager, Operations Manager, or similar leadership level.
Strong technical literacy across robotics, automation, controls, electrical and mechanical systems, industrial equipment, or comparable technologies.
Ability to interpret engineering drawings, technical specifications, commissioning plans, acceptance criteria, and project documentation.
Experience managing vendors, systems integrators, contractors, field service providers, and installation teams.
Proven ability to assess technical readiness and operational readiness independently.
Strong project execution, risk management, and escalation management skills.
Excellent communication skills with technical teams, customer stakeholders, site leadership, and executive audiences.
Demonstrated ability to balance operational objectives, customer needs, safety requirements, and deployment timelines.
Willingness to be onsite regularly throughout deployment, commissioning, and stabilization activities.
Qualifications Preferred
Experience in parcel, logistics, fulfillment, warehouse, distribution center, or high-throughput industrial environments.
Prior responsibility for day-to-day operational performance in warehouse or industrial settings.
Experience with robotics systems, PLCs, industrial controls, safety systems, MHE, WMS/WES integrations, commissioning, or site acceptance testing.
PMP, Industrial Engineering, Systems Engineering, Construction Management, or related certifications.
Excellent technical judgment and attention to detail.
Credibility with both operational and technical stakeholders, both internally and externally.
Ability to navigate ambiguity and drive decisions.
Customer-first mindset with a focus on operational outcomes.
Structured communication and proactive escalation practices.
Bias toward action, ownership, and closure.
Compensation
Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
The annual base salary range for this position is $160,000–$180,000 USD. Actual compensation will be determined based on relevant experience, skills, scope of expertise, overall qualifications, and internal equity.
Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
Listed by Dexterity for a position based in the United States. Employers on this board attest they are hiring domestically.
About the Role at RobCo
RobCo is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end-to-end robotics infrastructure to make that possible - hardware, software, and AI in one stack that just works.
At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious Partner Ecosystem Manager, US to help us establish RobCo as leading provider of automation solutions.
In this key role, you will act as RobCo’s first dedicated US partnerships hire, owning the US partner book end-to-end. You will bridge the gap between RobCo and the wider US automation ecosystem, recruiting, developing, and scaling the partners who specify, build, install, and integrate our modular robotics solutions. Your focus will be on driving sustainable, high-value growth and commercial outcomes, beginning with US mid-market machine tending.
Your Responsibilities
- Own and Scale the US Partner Book: Source, qualify, and develop long-term relationships across our four primary partner types, building directly upon RobCo’s existing US customer and OEM footprint.
- Manage the Partner Lifecycle: Vet, onboard, and guide partners through certification, moving them toward shared success metrics such as registered deals, lighthouse opportunities, and influenced pipeline.
- Drive Cross-Functional Alignment: Collaborate closely with internal teams—including Solutions and Delivery, Product, Marketing, Revenue Operations, and Legal—to streamline partner enablement, joint campaigns, and referral payouts.
- Partner with Regional Sales: Work hand-in-hand with US regional sales teams to incorporate local objectives into the overarching partnership strategy and support localized solution delivery.
- Negotiate Win-Win Agreements: Structure commercial collaborations and partner agreements that ensure both RobCo and the partner have a clear, mutually beneficial stake in the outcomes.
- Represent RobCo at Industry Events: Host partner workshops, design-in sessions, and represent the brand at major US industry trade shows like Automate to connect partners and expand the network.
- Establish Governance and Playbooks: Define, track, and report on the US partner scorecard (covering activation, certification, and ROI) while maintaining clean CRM-backed pipeline data and scalable process documentation.
We're looking for someone who has:
- Completed vocational training or a degree in Business, Engineering, Technical Management, or comparable experience.
- Five or more years of experience in partnerships, channel, or ecosystem development roles within industrial automation, robotics, machine tools, or adjacent manufacturing technology.
- Strong technical and commercial literacy, with the ability to confidently discuss design-in integration with engineers and commercial models with executives.
- Experience running or working inside a CRM-backed pipeline with a disciplined approach to qualification and data cleanliness.
- A culture-aligned mindset characterized by strong ownership, a growth-oriented approach, and the ability to manage diverse stakeholder expectations.
- Very good English skills (German is a plus).
Why join RobCo?
- Develop modular, software-defined robotics solutions with us that set new standards in automation.
- Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time.
- As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work.
- Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development.
- Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan.
- Unlimited paid time off incl. major holidays.
- Company-sponsored onboarding and team offsites in Germany.
About RobCo
Founded in Munich in 2020, RobCo leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy RobCo in every factory - solving the industrial labor shortage through end-to-end robotics that just works. Powered by Physical AI, our solutions combine a scalable modular hardware architecture with intelligent software that adapts to your use case, improves over time, and requires zero upfront investment through our Robotics-as-a-Service (RaaS) model.
We solve our customers' most pressing pain points - labor shortage, cost pressure, workplace safety, and national reshoring - across the full spectrum of Autonomous Industrial Robotics. With $160M raised from investors including Lightspeed, Lingotto Innovation, and Sequoia, 200+ people globally, and 2.5M+ operating hours in the field, we are deploying robots in factories across Europe and the United States - with our US operations headquartered in Austin, TX, and our RobCo Bay Area Demo Lab in San Francisco.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.
Listed by RobCo for a position based in the United States. Employers on this board attest they are hiring domestically.
Partner Ecosystem Manager, US
Location
United States - Remote
Employment Type
Full time
Location Type
Remote
Department
Revenue
Partners & OEM Sales
Overview
Application
About the Role at RobCo
RobCo is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end-to-end robotics infrastructure to make that possible - hardware, software, and AI in one stack that just works.
At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious Partner Ecosystem Manager, US to help us establish RobCo as leading provider of automation solutions.
In this key role, you will act as RobCo’s first dedicated US partnerships hire, owning the US partner book end-to-end. You will bridge the gap between RobCo and the wider US automation ecosystem, recruiting, developing, and scaling the partners who specify, build, install, and integrate our modular robotics solutions. Your focus will be on driving sustainable, high-value growth and commercial outcomes, beginning with US mid-market machine tending.
Your Responsibilities
Own and Scale the US Partner Book: Source, qualify, and develop long-term relationships across our four primary partner types, building directly upon RobCo’s existing US customer and OEM footprint.
Manage the Partner Lifecycle: Vet, onboard, and guide partners through certification, moving them toward shared success metrics such as registered deals, lighthouse opportunities, and influenced pipeline.
Drive Cross-Functional Alignment: Collaborate closely with internal teams—including Solutions and Delivery, Product, Marketing, Revenue Operations, and Legal—to streamline partner enablement, joint campaigns, and referral payouts.
Partner with Regional Sales: Work hand-in-hand with US regional sales teams to incorporate local objectives into the overarching partnership strategy and support localized solution delivery.
Negotiate Win-Win Agreements: Structure commercial collaborations and partner agreements that ensure both RobCo and the partner have a clear, mutually beneficial stake in the outcomes.
Represent RobCo at Industry Events: Host partner workshops, design-in sessions, and represent the brand at major US industry trade shows like Automate to connect partners and expand the network.
Establish Governance and Playbooks: Define, track, and report on the US partner scorecard (covering activation, certification, and ROI) while maintaining clean CRM-backed pipeline data and scalable process documentation.
We're looking for someone who has:
Completed vocational training or a degree in Business, Engineering, Technical Management, or comparable experience.
Five or more years of experience in partnerships, channel, or ecosystem development roles within industrial automation, robotics, machine tools, or adjacent manufacturing technology.
Strong technical and commercial literacy, with the ability to confidently discuss design-in integration with engineers and commercial models with executives.
Experience running or working inside a CRM-backed pipeline with a disciplined approach to qualification and data cleanliness.
A culture-aligned mindset characterized by strong ownership, a growth-oriented approach, and the ability to manage diverse stakeholder expectations.
Very good English skills (German is a plus).
Why join RobCo?
Develop modular, software-defined robotics solutions with us that set new standards in automation.
Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time.
As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work.
Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development.
Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan.
Unlimited paid time off incl. major holidays.
Company-sponsored onboarding and team offsites in Germany.
About RobCo
Founded in Munich in 2020, RobCo leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy RobCo in every factory - solving the industrial labor shortage through end-to-end robotics that just works. Powered by Physical AI, our solutions combine a scalable modular hardware architecture with intelligent software that adapts to your use case, improves over time, and requires zero upfront investment through our Robotics-as-a-Service (RaaS) model.
We solve our customers' most pressing pain points - labor shortage, cost pressure, workplace safety, and national reshoring - across the full spectrum of Autonomous Industrial Robotics. With $160M raised from investors including Lightspeed, Lingotto Innovation, and Sequoia, 200+ people globally, and 2.5M+ operating hours in the field, we are deploying robots in factories across Europe and the United States - with our US operations headquartered in Austin, TX, and our RobCo Bay Area Demo Lab in San Francisco.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.
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Listed by RobCo for a position based in the United States. Employers on this board attest they are hiring domestically.
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
WHO WE ARE
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB DUTIES
- Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various autonomy projects including end to end autonomy model development , data infra, simulation , machine learning, mapping, and process development.
- Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders
- Gather requirements, align priorities, and communicate project status updates effectively.
- Develop and implement processes that streamline workflows and improve efficiency.
- Coordinate with product and engineering management to create and maintain active roadmaps.
- Analyze and update existing processes and identify areas for optimization and improvement.
- Coordinate broad communication efforts to keep all teams informed and aligned.
- Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability.
RESPONSIBILITIES
- Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various hardware and manufacturing projects including Mechanical part design, development, and testing, PCBA and cabling design, development, and testing, and manufacturing practices.
- Lead and coordinate efforts across hardware engineering teams, product managers, operations teams, and business stakeholders
- Gather requirements, align priorities, and communicate project status updates effectively.
- Develop and implement processes that streamline workflows and improve efficiency.
- Help teams set up and execute sprints to effectively prioritize and track work.
- Analyze and update existing processes and identify areas for optimization and improvement.
- Coordinate broad communication efforts to keep all teams informed and aligned.
- Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability.
REQUIRED EXPERIENCE, QUALIFICATIONS, AND SKILLS
- BS degree in computer science, engineering or equivalent job experience
- 10+ years of experience in engineering program management or technical program management
- 10+ years experience with software, hardware, or autonomous systems
- Experience successfully articulating technical concepts to both technical and non-technical partners
- Strong technical knowledge of autonomous systems, mapping, simulation, and machine learning (ML)
- Strong track record of managing complex cross-functional projects and shipping product features in a production environment
- Experience building strong working relationships with executive leaders and engineers across functions and departments
- An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience
PREFERRED EXPERIENCE, QUALIFICATIONS, AND SKILLS
- MS degree in computer science, engineering
- Experience with products that include safety, policy, or regulatory aspects
- Experience with robotics products, especially ones running in public spaces
ADDITIONAL INFORMATION
- Travel up to 5% of the time for team meetings in various locations across the US
Listed by Serve Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
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