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Client Success ManagerPosition SummaryWe are seeking a Client Success Manager to own the day-to-day operational relationship for an assigned client accounts and serve as the liaison between Gifthealth and its clients. This position plays a key role in supporting the Client Success team, reporting to the Director, Client Success, ensuring alignment with organizational goals, operational excellence, and compliance standards. This person is as comfortable in a client meeting, navigating process improvement with internal teams, and is trusted by stakeholders to get things done and by internal teams to represent client needs accurately.Key ResponsibilitiesClient Relationship LiaisonOwn end-to-end resolution of client-reported operational issues, coordinating pharmacy operations, patient experience, and supply chain to fix root causes, not just symptoms.Own follow-through on action items coming out of client meetings and internal reviews, tracking them to closure and keeping the Director informed of status.Represent the Director when needed on routine client touchpoints, internal syncs, and data requests, freeing the Director's time for strategic work.Proactive Data MonitoringMonitor account performance continuously rather than only at reporting checkpoints, watching for shifts in volume, service levels, or satisfaction that signal a client conversation is needed.Investigate before escalating, digging into the root cause of a metric that moves before bringing it to the Director or the client, so every flag comes with context and a recommendation.Get ahead of predictable risk such as seasonal volume shifts, program changes, or contract milestones, and build the plan before the client has to ask what Gifthealth is doing about it.Close the loop on data requests from clients and internal teams quickly and accurately, treating every request as a chance to demonstrate reliability.Account & Relationship SupportSupport the day-to-day relationship for an assigned portfolio of accounts, staying close enough to the details that nothing catches the team by surprise.Build trusted working relationships with client-side program managers, giving the Director a second set of eyes and ears embedded in the account.Coordinate with pharmacy operations, patient experience, and supply chain to resolve issues and confirm commitments are on track ahead of client check-ins, not during them.Cross-Functional CollaborationServe as the primary liaison between clients and Gifthealth's internal teams, translating client needs into internal action and internal constraints into client-ready explanations.Relay client feedback internally so that product and operational improvements reflect what clients and patients actually need.Support the Director on renewal and expansion planning by preparing the data, history, and account narrative that inform those conversations.QualificationsEducation: Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field, or equivalent experience.Licensure/Certification: Not applicable.Experience: 2–4+ years of experience in account management, client success, or client-facing analytics, ideally within specialty pharmacy, pharmaceutical services, or healthcare.Skills:   Strong PowerPoint and data visualization skills; can build a clear, client-ready deck without heavy direction. Comfortable in spreadsheets and reporting tools, with the analytical instinct to spot a trend before it becomes a problem. Excellent written and verbal communication skills, able to translate operational detail into a clear executive narrative. Strong organizational skills and follow-through; comfortable owning a checklist and closing the loop. Proficiency with CRM, presentation, and data/reporting tools. A naturally proactive, self-directed working style; anticipates next steps rather than waiting to be told. Occasional travel for client meetings or site visits. Desired AttributesA track record of catching issues early and getting ahead of them, not just responding well after the fact.Treats every data request as a chance to demonstrate reliability.Measures their own success by client satisfaction and retention, and by the share of issues addressed proactively versus raised by the client first.Work EnvironmentLocation: Remote.Schedule: Full-time; standard business hours.Occasional travel for client meetings or site visits.Regular meetings with the Director, Client Success, and cross-functional partners in pharmacy operations, patient experience, and supply chain to ensure alignment.Key Essential FunctionsMust be able to sit or work at a computer workstation for extended periods while building decks, dashboards, and reportsMust be able to travel occasionally for client meetings or site visits.Must be able to prepare polished, accurate client-facing materials under recurring reporting deadlines.Must be able to work remotely, with reliable connectivity to support client meetings and cross-functional collaboration.Employment ClassificationStatus: Full-timeFLSA:  ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

36 days ago

Senior Customer Success Manager, Enterprise - East

Chainguard · United States - Remote

Pay

$160k

Setting

Remote

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Back to jobs Senior Customer Success Manager, Enterprise - East United States - Remote Apply Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Enterprise customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value. What you’ll do: Success Planning & Value: Drive business success planning by partnering with customers, pre-sales, and post-sales teams to align on requirements, goals, and challenges. Provide thought leadership on change management for large, scaled rollouts. Support the full Business Value Realization cycle to ensure customers can demonstrate and prove value internally. Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams. This means being a team player and having strong collaboration skills - this role must align with many different internal teams, influence them to act toward customer needs. Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues. Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard. Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles. Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks. What we're looking for: 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams - Customer Success, Professional Services, Technical Account Management or a combination of those plus Sales, Solutions Engineering, or Technical Support. Relevant domain knowledge of one or more of the following: Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance requirements, vulnerability management, software development lifecycle. This is a strategic and proactive role, our expectation is that this person will take full ownership of their customer portfolio and act with a high level of autonomy. This includes making key decisions to drive effective customer outcomes; deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict, and advocating to internal teams including sales, product, engineering, etc. An entrepreneurial mindset - you will be often build entirely new process or practices to ensure we best serve customers. Demonstrates a strong commitment to continuous personal and professional development, actively seeking opportunities to enhance skills, expand knowledge, and advance within their career and field. Driven, high emotional intelligence, and strong priority management skills Strongly Preferred: Previous early-stage startup experience Passion for technology & cybersecurity Relevant hands-on technical experience, in one or more of the following domains: cloud computing environments (AWS, GCP, Azure), containers, Linux, Supply Chain Security, DevSecOps, AppSec, security, security infrastructure, regulatory compliance requirements, vulnerability management, software development lifecycle Compensation: up to $160,000 base salary + bonus If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice. ©2026 Chainguard. All Rights Reserved. Apply for this job * indicates a required field First Name* Last Name* Preferred First Name Email* Phone Country* Phone* Resume/CV* Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* At this time, Chainguard is unable to provide employment sponsorship. Will you now, or in the future, require Chainguard to provide employment sponsorship for the country in which you are applying? (for example, H-1B, or other employment-based visas)* Select... List the primary stakeholders you work with day-to-day in your current/most recent role.* U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Chainguard’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Chainguard for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

36 days ago

Customer Experience Quality & Enablement Manager

Benepass ·

Pay

$90k–110k

Setting

Remote

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ABOUT US At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self. OUR MISSION Helping companies reimagine how companies take care of their people. OUR INVESTORS We are backed by leading investors, including Centana Growth Partners, Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures. To date, the company has raised approximately $75 million in equity capital. ARTICLES - Founder Story - Jaclyn Chen https://bit.ly/3FpQ0ti - Benepass Raises $40M Series B https://getbenepass.com/blog/benepass-raises-40m-series-b-to-help-employers-redesign-benefits-for-rising-healthcare-costs CANDIDATE RESOURCES - Benepass | Candidate Resource Page https://docs.google.com/document/d/1_OTFvktl-2SoxPn_tkZzyHECSKM0V14hVZOy1ZdZ8zE/edit?usp=sharing - Benepass Listed on Inc. Magazine's Best Workplaces of 2023 https://bit.ly/3EAXv0Q TEAM & ROLE As the Customer Experience Quality & Enablement Manager, you'll build and scale the programs that help our support team deliver accurate, consistent, and exceptional customer experiences. You'll own quality assurance, knowledge management, training, and support enablement across email, live chat, and phone. You'll define what great support looks like by developing quality standards, scorecards, coaching frameworks, calibration processes, and reporting that help leaders improve team performance. You'll also own the Help Center, support macros, and voice and tone standards to ensure customers receive clear, consistent support at every touchpoint. This is a highly cross-functional role for someone who enjoys building programs from the ground up, partnering across teams, and leveraging data and AI to continuously improve both the customer and teammate experience. WHAT YOU'LL DO AT BENEPASS - Build and scale Benepass' Quality Assurance program across email, live chat, and phone. - Develop quality scorecards, audit processes, calibration routines, reporting, and coaching frameworks. - Partner with Customer Experience leaders to improve performance through coaching, feedback, and training. - Own the Help Center, support macros, and voice and tone standards to improve consistency and reduce contact rate. - Design and deliver ongoing enablement programs covering product updates, call etiquette, communication, and support best practices. - Analyze quality trends, customer feedback, and operational data to identify root causes and recommend improvements. - Partner cross-functionally with Product, Engineering, Operations, Compliance, and Customer Success to improve the customer experience. - Leverage AI and automation to improve quality monitoring, knowledge management, coaching, and operational efficiency. ABOUT YOU - You're passionate about building scalable quality and enablement programs. - You have excellent written communication skills and a strong eye for detail, consistency, and customer experience. - You enjoy coaching others and providing actionable feedback that improves performance. - You're analytical and use data to identify trends, root causes, and opportunities for improvement. - You're comfortable working across email, live chat, and phone support environments. - You build strong partnerships and influence others without direct authority. - You're curious about AI and excited to apply new technology to improve support operations. - You thrive in fast-paced, high-growth environments where you're building as you go. REQUIREMENTS - 5+ years of experience in Customer Support, Customer Experience, Quality Assurance, Support Operations, or Enablement. - Experience building or significantly scaling a Quality Assurance program. - Experience creating QA scorecards, calibration programs, coaching frameworks, and quality reporting. - Experience supporting multi-channel customer support teams across email, chat, and phone. - Strong knowledge management experience, including Help Centers, macros, SOPs, and voice & tone standards. - Exceptional written communication, analytical, and problem-solving skills. - Experience supporting technical products and using platforms such as Intercom, Zendesk, Salesforce, or similar. - Experience leveraging AI tools to improve quality, coaching, documentation, or operational workflows. BONUS SKILLS - Experience working in fintech, HR technology, benefits, banking, or another regulated industry. - Previous startup or high-growth company experience. - Experience with QA platforms such as MaestroQA, Klaus, Playvox, Observe.AI http://Observe.AI, or similar. - Experience designing onboarding, training, or enablement programs. - Experience improving Help Center performance, self-service, or contact rate. - Bilingual or multilingual. SUCCESS IN YOUR FIRST 6 MONTHS - Launch a standardized QA program across chat, email, and phone. - Implement quality scorecards, calibration, and reporting. - Establish recurring coaching and enablement programs. - Refresh Help Center content, macros, and voice & tone standards. - Build quality dashboards and operational KPIs. - Reduce customer friction through quality-driven process improvements. COMPENSATION Base salary of $90,000 to $110,000 + Equity RANGE(S) IS SUBJECT TO CHANGE. BENEPASS TAKES A NUMBER OF FACTORS INTO ACCOUNT WHEN DETERMINING INDIVIDUAL STARTING PAY, INCLUDING MARKET COMPARABLES, INTERVIEW PERFORMANCE, PEER COMPENSATION, AND YEARS OF EXPERIENCE. WHAT WE OFFER - 95% coverage of medical, dental, and vision - Fantastic benefits (of course 😃), including: - $250 WFH setup (one time) - $500/year Learning & Development Benefit - $150/month cell phone + internet - $100/month Wellness - $100/month Co-working and Commuter Benefit - We offer several team onsites a year - Flexible PTO At Benepass, we are working towards reimagining how companies take care of their people. We are committed to creating an inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our revolutionary products. Benepass is proud to be an equal-opportunity employer.

Listed by Benepass for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

36 days ago

Customer Service Representative

Rebag · Latin América - Remote

Pay

Not listed

Setting

Remote

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Back to jobs Customer Service Representative Latin América - Remote Apply Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-commerce company reimagining the role of luxury in the second-hand market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. The Role's Core Values The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This is role will work cross-functionally with many facets of the organization and partner closely with different teams to drive the business of Rebag.com and other platforms. How We Measure Results Answer all incoming customer service phone calls and emails in a timely manner Live chat with customers as requests come in Build relationships and engage with customers Identify customers’ needs – this includes but is not limited to clarifying customer information, order information, research & investigate customer issues and provide solutions/alternatives. Act as a liaison between headquarters and different retail departments. What We Expect You to Bring To The Table At least 1 year of previous customer service experience in a rapidly changing environment - retail or eCommerce environment is ideal Process-oriented and high attention to detail, with a strong ability to prioritize tasks. Perfect English in both verbal and written communications Previous experience handling customers in English Manage large amounts of incoming phone calls Strong communication skills with the ability to problem-solve under pressure. Startup minded, positive, and a hands-on attitude. Ability to multi-task in a fast-paced entrepreneurial environment. Experience in Google Suite, Zendesk and Shopify are a plus What To Expect From Handbag Heaven A team that believes in the mission and works hard to make the impossible possible Individuals who generate ideas to evolve the business. An environment that strives in working efficient and respects your off-time to recharge for the next day. Exponential amount of growth in the future Your resume must be English, otherwise it won't be considered. Create a Job Alert Interested in building your career at Rebag? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf How many years of customer service experience do you have? * Select... Were you previously employed with our organization? * Select... What's your desired USD monthly salary? * up to $500 up to $800 up to $1000 up to $1500 Are you currently based in Latin America?* Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Rebag’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Rebag for a position based in the United States. Employers on this board attest they are hiring domestically.

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