About the team

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.

About the Role

We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.

You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.

This role is based in NYC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.

In this role, you will:

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.

• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.

• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.

• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.

• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback

• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.

You’ll thrive in this role if you:

• 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable

• Former founder, or early engineer at a startup who has built a product from scratch is a plus

• Experience with relational databases like Postgres/MySQL

• Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.

About the Role

OpenAI Robotics depends on high-quality real-world robot data from a large, live operational environment. That environment has many deployed workcells, changing configurations, and little tolerance for downtime.

We are seeking a Field Engineer to help keep that environment running well. You will own the day-to-day technical health of robotic workcells used in ongoing data acquisition operations, diagnose and resolve failures across hardware and software, and build the practical tools, documentation, and support workflows that make operators and technicians more effective. The work is close to the floor, close to the failure modes, and close to the research impact. This role sits at the intersection of software, robotics hardware, and live operations. The best people in it are practical, technically sharp, calm under pressure, and motivated by making real systems work reliably at scale.

This role will be based in San Francisco, CA 5 days per week and offer relocation assistance to new employees.

In this role, you will:

• Serve as an engineering owner for keeping a fleet of robotic workcells online in daily operation.

• Diagnose, fix, mitigate, or escalate issues spanning mechanics, electronics, controls, software interfaces, logs, and configuration.

• Partner closely with technicians, operators, and engineering teams to improve scalable fleet support processes.

• Build or spec lightweight hardware and software tools that improve monitoring, diagnostics, recovery, and handoffs.

• Create documentation, SOPs, and diagnostic playbooks that turn engineering insight into repeatable floor practice.

• Bring up and support prototype systems, then help transition them into scalable operations as they mature.

• Manage, triage, and respond to inbound tickets while maintaining clear issue history, ownership, and escalation paths.

• Write lightweight analysis scripts to identify fleet trends, recurring failures, and opportunities to improve reliability.

• Provide concise failure reports and operational feedback that help engineering teams improve system design.

You might thrive in this role if you:

• Have 5+ years of experience supporting electromechanical, robotic, automation, or human-in-the-loop systems in production, R&D, lab, field, or operational environments.

• Can independently troubleshoot messy real-world failures under time pressure, where symptoms and root causes are often different.

• Are comfortable working across mechanical, electrical, controls, and software boundaries, including logs, configurations, and basic software debugging.

• Have strong organizational habits around tickets, documentation, shift-to-shift communication, and follow-through.

• Communicate clearly with operators, technicians, shift managers, and engineers, especially when uptime and clarity matter.

• Love getting hands-on with physical systems and running complex issues to ground without adding unnecessary complexity.

• Hold a Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, Computer Engineering, or a related field.

Preferred qualifications

• Familiarity with robot middleware, motion-control stacks, Linux-based systems, service debugging, or real-time debugging tools.

• Experience with fleet operations, internal tools, observability, support platforms, workflow automation, or incident response.

• Experience troubleshooting complicated electrical assemblies, wire harnesses, instrumentation, or hardware-software integration issues.

• Ability to use CAD for small components, fixtures, brackets, or light modifications to existing assemblies.

• Experience improving operational throughput and maintainability, not just fixing isolated failures.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team

The Codex Deployment Engineering team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.

About the Role

We are seeking a technically deep, creativity-driven AI Deployment Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.

This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.

In this role, you will:

• Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.

• Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.

• Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.

• Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.

• Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.

• Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.

• Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.

• Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.

• Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.

• Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.

• Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.

• Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.

• Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.

• Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.