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ABOUT CHECK Payroll is broken. It's still running on decades-old infrastructure. We're rebuilding it. We don't run payroll ourselves — we power the businesses that do. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for those businesses to launch, grow, and thrive. On our team, you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple. Check out our origin story! https://app.notion.com/p/checkhq/The-Generalist-Check-Solving-the-150-Billion-Payroll-Problem-3b24274a2e75804e9141cfac60476d25?source=copy_link Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. See how it works for our partners. https://www.checkhq.com/partners THE ROLE Our Operations team is scaling fast to meet the growing needs of our partners and product. As a Service Delivery Specialist, you'll be essential to how we run at the problem, protect partner trust, and deliver exceptional service at scale. You’ll work across Operations, Engineering, Product, and Support to stabilize high-impact workflows, resolve complex issues across payroll, tax, compliance, and money movement, and shape how we deliver service as we grow. If you're energized by solving messy problems, thinking big while working small, and turning complexity into clarity, this is your role. IN THIS ROLE, YOU WILL: - Jump in quickly to triage and resolve complex partner escalations across payroll, tax, compliance, and money movement, bringing clarity to ambiguity and acting as a trusted subject matter expert. - Monitor partner Slack channels and respond with urgency, ownership, and a bias for clarity and resolution. - Deliver high-touch service to a concentrated portfolio of Check's largest partners. - Dig into trends across escalations to uncover root causes, connect the dots, and recommend high-leverage improvements across product, process, and service delivery. - Drive visibility and accountability by surfacing key themes, metrics, and risks to leadership, turning signals from the field into actionable priorities that reduce partner friction and improve how we operate. - Partner cross-functionally with Ops, Product, and Engineering to close loops on edge cases, streamline workflows, and simplify for scale. - Take ownership of internal and partner-facing documentation, ensuring materials stay up to date, easy to follow, and aligned with evolving processes and regulations. TOOLS FOR THE JOB Many backgrounds could fit this role, but ideal candidates will have some or all of the following: - 5+ years in operations, service delivery, support or closely related role, including direct experience with payroll and/or tax operations. - Experience in a B2B SaaS or Fintech organization. - Proven ability to operate with urgency and ownership in high-complexity, fast-moving environments. - Strategic problem-solver who’s equally comfortable rolling up their sleeves and stepping back to improve the system. - Strong communicator across technical and non-technical audiences, especially in ambiguous or high-pressure moments. - Passion for improving systems at the root and delivering high-quality, reliable service. - Experience using structured data to identify trends and drive improvements. - Familiarity with tools like Slack, Claude Cowork, Notion, and Zendesk. TRAVEL & OFFICE POLICY The Check team is distributed across the US. Roles can be remote, hybrid, or based in one of our offices in New York City or San Francisco. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons throughout year. All Checketeers gather in the spring for our annual 3-day company retreat. For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and there are regular happy hours, game nights, and other in-person events. Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity. -- Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.

Listed by Check for a position based in the United States. Employers on this board attest they are hiring domestically.

Enterprise Software

34 days ago

Senior/Staff Product Designer

ngrok · Remote, US

Pay

$194k–236k

Setting

Remote

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Back to jobs Senior/Staff Product Designer Remote, US Apply About ngrok Inc. ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad) We have a designated Chief Emoji Officer - they are vital to our success! We like software that’s serious and culture that’s not Still reading? Good. There's more below worth your time. The Opportunity ngrok is looking for an experienced Senior or Staff Product Designer to help shape the future of our products in an era where AI is changing how software gets built and shipped. As a key member of the Product Development Team, you’ll work closely with Product and Engineering to shape and deliver high-quality product experiences. You’ll own meaningful areas of the product end-to-end—from early problem framing through to shipped features in users’ hands—moving fluidly between research, prototyping, and delivery as the work demands. We solve complex networking problems for millions of developers. The design challenges reflect that: translating technical depth into approachable experiences, building for users who notice every detail, and finding clarity in areas without established playbooks. This role is a good fit for someone who wants high ownership, moves quickly, and is comfortable working in a hands-on, evolving environment. About the Design team ngrok's Design team is small but mighty. We’re highly collaborative and work closely with Product, Engineering, Marketing, and Leadership to craft excellent product and brand experiences, envision the future of where the company is headed, and ensure ngrok's brand and visual presentation remain as high quality as our product thinking. What You'll Actually Do Think like a builder. You’ll sketch, wireframe, and prototype quickly, get ideas in front of users early, and iterate toward real product outcomes. Use AI as a creative partner. You’re already using AI tools to extend what you can build, prototype faster, synthesize research, or explore interaction patterns. Get close to the problem. Learn how developers use ngrok, where they get stuck, and what “better” actually looks like for them. Contribute to product direction. Work with Product and Engineering to clarify problems, explore solutions, and shape strong product experiences in your areas. Maintain a high craft bar. Bring strong judgment to interaction design, visual design, copy, edge cases, and implementation details. Lead projects when needed. Facilitate discussions, align stakeholders, run lightweight research, and help drive decisions forward. Make your thinking legible. Share rationale, document key decisions, and help Product and Engineering understand the tradeoffs behind your work. Contribute to the design team. Help strengthen our shared standards, critique culture, and ways of working as the team grows. Skills 5+ years of product design experience at technology companies, with a portfolio demonstrating strong visual design, research, and end-to-end product thinking End-to-end execution. You take work from early problem framing through to shipped and polished outcomes AI-augmented workflow. You actively integrate AI into how you work, using it to generate concepts, build prototypes, and synthesize research — continually expanding what you can do Builder mindset. You make ideas tangible quickly — through sketches, wireframes, and prototypes — to communicate, collaborate, test, and iterate Strong communication. Able to influence without authority and clearly articulate tradeoffs Sharp instincts for learning. You know how to get close to users and turn what you learn into a clear point of view Bonus Points Experience designing for developers Familiarity with networking concepts Basic front-end experience / familiarity (HTML/CSS/JS, etc.) Experience with Tailwind CSS or similar frameworks Location This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. Sponsorship All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Compensation Staff Product Designer Tier 1 (SF, LA, Seattle, NYC): $193,500-$236,500 Tier 2 (rest of US): $178,020-$217,580 Senior Product Designer Tier 1 (SF, LA, Seattle, NYC): $162,00-$198,000 Tier 2 (rest of US): $149,040-$182,160 #LI-Remote Full Time Employee Benefits Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth. Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you. Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough. Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows). Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible. Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office. Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better. Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad). Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations. Get new jobs like this in your inbox We'll email you when ngrok Inc. posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country Phone Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you currently have legal US work authorization?* Select... Will you, now or in the future, require the support of ngrok to maintain that authorization?* Select... At this time, we're only able to hire employees working from the following states: AZ, CA, CO, GA, IL, KS, KY, MA, MI, MO, NC, NY, OR, TX, WA or WV. Do you live and work in one of these states?* Select... Where did you hear about ngrok?* LinkedIn Profile* Please provide a link to your website/portfolio and password* Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in ngrok Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. 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Listed by ngrok for a position based in the United States. Employers on this board attest they are hiring domestically.

Enterprise Software

35 days ago

Principal Integration Manager, NGC

Onebrief · United States

Pay

$205k–290k

Setting

Remote

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CONSEQUENTIAL WORK. DEDICATED PEOPLE. ABOUT ONEBRIEF Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real. We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world. Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth. WHY THIS ROLE EXISTS Onebrief is hiring a Principal Integration Manager to own the execution and growth of Onebrief’s work supporting the Next Generation Constructive (NGC) program. This role has end-to-end ownership of Onebrief's contributions to a multi-million dollar government program, ensuring successful delivery while positioning the initiative for continued year-over-year growth. Reporting to the Head of Key Initiatives, you'll serve as the program lead across government stakeholders, internal teams, and industry partners, with direct visibility and escalation to Onebrief's executive team. You'll quarterback the program by aligning teams, managing risk, and ensuring customer commitments are delivered while balancing government expectations with contractual obligations. This is a senior individual contributor role responsible for Onebrief's execution and performance within the NGC program rather than personnel management. Success requires someone who can operate effectively within both large government programs and a fast-paced startup environment. WHAT YOU'LL DO Core responsibilities: - Own outcomes for Onebrief's contributions to the NGC program, schedules, milestones, risks, deliverables, and customer commitments. - Work alongside leaders in other departments to assemble a purpose-built, matrixed in, cross-functional team oriented exclusively on the success of the program. - Quarterback the program by coordinating government stakeholders, internal teams, vendors, and industry partners to keep execution aligned and moving forward. - Manage program scope by interpreting Statements of Work (SOWs), aligning customer requests with contractual obligations, and partnering with Legal on contract modifications when needed. - Lead program planning, customer engagements, internal and external reviews. - Oversee milestone execution, and risk management while providing internal cross functional guidance and oversight to technical leads. - Identify opportunities to improve program execution, reduce costs, and support future program growth. MINIMUM QUALIFICATIONS - Strong understanding of operational planning, defense acquisition, or large headquarters environments. - 10+ years of experience managing Government Programs of Record (PoRs) within the defense technology industry. - Proven ability to influence without authority and communicate effectively across cross functional internal teams, customers, and external partners. - Demonstrated experience owning large government programs, including schedules, contractual scope, stakeholder management, and risk management. - Ability to navigate ambiguity, balance competing priorities, and influence government stakeholders while maintaining strong customer relationships. - Current Active Secret clearance with eligibility for Top Secret/SCI - Ability to travel up to 50% of the time, including travel to locations such as Orlando, Florida, and Leavenworth, Kansas. PREFERRED QUALIFICATIONS - Experience with defense software, SaaS, or systems integration programs. - Experience supporting Army modernization or command and control programs. - Experience working in a startup or high-growth technology company. - Existing relationships within the DoD acquisition community. - Experience managing multiple vendors as a prime contractor, Lead Systems Integrator (LSI), or equivalent program leadership role. INDICATORS OF SUCCESS This role will evolve as priorities change, but the outcomes below reflect what success typically looks like in the first six months. A successful Principal Integration Manager will: - Deliver customer milestones on time while keeping the NGC program on schedule. - Align customer expectations with contractual obligations and proactively resolve scope and execution risks. - Work with inter-departmental leads to assemble purpose-built teams oriented on program success; coordinate with these leads to resolve resourcing issues, performance issues, or prioritization. - Build trusted relationships across government stakeholders, vendors, and internal teams. - Improve program efficiency while protecting profitability and positioning the program for future growth. - Provide clear direction and orchestrating cross-functional workflows to hit program milestones. - Develop and implement internal program management practices that can be repeated and scaled across the company as Onebrief enters into more Program of Record contracts. Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

Listed by Onebrief for a position based in the United States. Employers on this board attest they are hiring domestically.

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