Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
Our culture:
We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere
We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
About the Role
We are looking for a Revenue Operations Manager to help us scale our GTM operations. This is a high-impact, individual contributor role designed for a modern analytics professional who isn't afraid to challenge the status quo.
You will provide deep analytical insights, utilizing AI automation and discovery. You will also develop process and system automation via ai-assisted development. This role sits at the intersection of Revenue Operations and GTM Engineering—your mission is to build a lean, data-driven, and highly automated go-to-market machine that removes friction and scales our growth.
Key Responsibilities
Next-Gen Tech Evaluation: Ensure our tech stack is built to scale in an ai-first world. You will own the evaluation of our GTM technology.
Analytics: You will design, build, and maintain the analytics infrastructure that tracks performance across the GTM ecosystem
Strategic Insights: You will provide key insights and recommendations on strategic decisions
Vibe Coding & Automation: Act as our internal GTM Engineer. Instead of waiting for traditional engineering resources, you will leverage AI development tools to rapidly build, iterate, and deploy custom tools, integrations, and automation workflows.
Cross-Functional Collaboration: Partner closely with Sales, Marketing, and Post-Sales leaders to identify operational bottlenecks and deploy data-backed solutions.
Project Execution: Deploy and execute against projects and strategic initiatives
Workflow Automation: Identify manual bottlenecks across the lead-to-cash lifecycle and engineer automated solutions to reduce "human-in-the-loop" friction and increase team velocity.
What We Are Looking For
The "Vibe Coding" Edge: You must have a proven track record of using modern AI coding assistants (Cursor, Claude Engineer, v0, etc.) to build functional tools, scripts, or workflows.
Data & Analytics Rigor: Strong background in data analytics with a passion for clean data architectures, funnel metrics, and actionable reporting.
CRM & Tooling Curiosity: Experience managing traditional tech stacks, but a willingness to deploy new technologies.
Bias for Action: You are a self-starter who prefers building a prototype over writing a lengthy requirements document. You can navigate ambiguous, cross-functional problems and deliver solutions independently.
What you’ll need
5+ years of experience in technical Revenue Operations, GTM Engineering, or Sales Systems, or with a heavy emphasis on analytics and workflow automation.
AI Experience: Experience in vibe coding scalable solutions.
Engineering Mindset: A proven track record of building complex business logic and treating internal operations as a scalable product.
Integration Expertise: Advanced experience with APIs, webhooks, and middleware (e.g., Zapier, Clay, Workato, or Tray.io) to sync data across the revenue stack.
CRM/Tech Stack Mastery: Deep technical expertise in Salesforce and a variety of GTM tools (e.g., HubSpot, Unify, Clay, n8n).
Logic & Schema Design: Strong ability to design relational data models and map complex business processes into clean, automated system logic.
Problem Solving: A builder mentality—you enjoy taking messy, manual processes and turning them into scalable, streamlined, automated workflows.
Cross-Functional Collaboration: Ability to translate non-technical requirements from our GTM team into technical specifications and vice versa.
Nice to haves
Proficiency in SQL, Python, or JavaScript for data manipulation and advanced automation.
Experience in a high-growth SaaS environment, specifically within Fintech or complex B2B platforms.
Certification in Salesforce Development or specialized GTM automation platforms.
Benefits we offer:
Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend
Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.
To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice.
Listed by Sardine for a position based in the United States. Employers on this board attest they are hiring domestically.
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.What you’ll doAs the Manager, Global Sanctions, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe.ResponsibilitiesLead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scaleOwn the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assuranceDrive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detectionPartner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, challenge screening logic, and lead operational readiness for new capabilitiesEnsure every process and system change is built with audit trails, explainability, and examiner-readiness by design; lead the function through regulatory exams and supervisory inquiriesServe as the senior escalation point for complex caseworkMaintain deep awareness of evolving sanctions regulations globally (OFAC, EU, HMT, UN, and others) and translate changes into program requirements ahead of deadlinesReport on sanctions program health, emerging typologies, and team performance to senior leadershipWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirementsAt least 10 years of experience in sanctions compliance or financial crimes, with senior leadership experience managing cross-regional teamsDeep expertise in major global sanctions regimes (OFAC, EU, HMT, UN) and sanctions screening methodologiesProven track record of improving sanctions program operationsExperience evaluating or transitioning sanctions tooling, including vendor platforms and in-house or automated solutionsAbility to partner credibly with Engineering and Product on tooling design, screening logic, and workflow automationEffective communicator across audiences, regulators, senior leadership, and engineering teamsExperience with sanctions screening platforms and familiarity with AI-assisted screening toolsPreferred qualificationsCAMS or equivalent certificationBackground handling regulatory examinations or voluntary self-disclosure processesExperience at a global payments platform or fintech at scale
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products.What you'll doAs a Technical Program Manager in Infrastructure, you'll drive programs that span multiple Stripe engineering organizations with a focus on improving the internal platforms that power all of our products. In partnership with engineering and product management leaders, you're responsible for planning, comms, and steering execution of large-scale technical programs that solve complex problems and enable product engineering teams across Stripe. You'll deliver outstanding results by implementing solutions that scale to the entire company, minimize disruption to product teams, and are aligned with other engineering efforts. You'll work closely with Service Infrastructure, which enables engineering teams at Stripe to build, ship, and operate products that are efficient, reliable, and performant. They are responsible for the frameworks, async platforms, and tooling used to write and operate all Stripe products. They additionally drive company-wide refactoring and architectural improvements to ensure that products can scale, evolve, and continue to meet the needs of our customers.ResponsibilitiesWork with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.Define and produce high-quality written proposals, communications, and documentation.Help define the frameworks, async platforms, and tooling used to write and operate all Stripe products.Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large migration programs to conclusion.Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.Help influence peers and stakeholders and build consensus while dealing with ambiguity.Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.Create widely circulated plans, driving consistency, clarity, and building alignment across teams.Operationalize and execute critical cross-functional programs spanning Stripe engineering organizations.Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements7+ years of software engineering, systems engineering, or technical program management experience.Experience with developer products or open-source projects.Experience in distributed systems, software libraries and frameworks, and service-oriented architectures.Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals.You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership.You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.Preferred qualificationsYou're comfortable working in a fast-changing environment as the AI tool chain continues to evolve.Experience in core infrastructure such as database, cloud compute, networking, and services.You're flexible in your approach to technical program management and adapt to what your customers need.Background in technical program management, specifically working in software infrastructureYou're comfortable working with geographically distributed teams.You're empathetic to customer needs but visionary enough to not just deliver a faster horse.You're excited about collaborating with teammates across Stripe's organization.
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Infrastructure Finance and Strategy team is an integral thought partner to Stripe's engineering leadership. We bring understanding and predictability to Stripe's R&D investments and operating expenses. We work cross-functionally across many surfaces at Stripe and help ensure the durability of our long-term financial performance.What you'll doWe're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management tools. You'll collaborate with data science, engineering, and finance teams to deliver improvements in our integrated financial systems and metrics, and help drive our strategies for productivity improvement and cost efficiency.ResponsibilitiesLeverage your financial background to support and influence key strategic and business decisionsBe your business teams' financial partner for analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts)Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expensesDrive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans)Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracyPartner with cross-functional teams, such as Finance Systems, Data Science, and Infrastructure Engineering, to develop reporting dashboardsDrive continuous process improvement, standardization, simplification, and reporting enhancementsWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements7–9 years of relevant experience in strategic finance or FP&ADemonstrated experience driving and executing on finance processes (e.g. budget and forecast creation, contract negotiations, headcount envelope management)Demonstrated experience using AI tools (coding agents, skills, forecasting tools) to develop data visualizations and explore datasets and developing expertise in new tools quicklyFluency in AI cost drivers and metrics, including token caching, reads, and writes, model selection principles, and billing frameworksDeep understanding of expense accounting principles including accruals, amortization, and capitalizationPreferred qualificationsExperience working in corporate finance at a high-growth technology companyExperience managing headcount and operating expensesExperience supporting engineering teamsExperience with Oracle, Anaplan, or similar financial management applicationsExperience with Claude Code, Codex, Cursor, or similar coding agentsExperience in data visualization and dashboardingBackground in investment banking, private equity, corporate development, or consultingStrong knowledge of G Suite tools and extracting, analyzing, and evaluating information from large data sets using SQL and large language models
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Head of Support
Location
Remote United States
Employment Type
Full time
Location Type
Remote
Department
All Departments
Product Support
Compensation
$124.8K – $223.2K
The target base salary for this position ranges from $124,800/year to $223,200/year encompassing all Zones. The target base salary will vary based on the job's location. Our geographic zones are as follows:
Zone 1 - San Francisco / New York City / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - All other US cities
The base salary range listed for this full-time position excludes commission, equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Overview
Application
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products.
As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech.
Responsibilities
Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality.
Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid.
Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale.
Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes.
Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers.
Own the Customer Success Package business, balancing COGS, revenue, and customer experience
Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders
Qualifications
10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company.
3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality.
Background in fintech, payments, or developer/API platforms operating at significant scale, preferred
Proven success owning support outcomes at scale, including incident management and executive‑level escalations
Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones.
Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy.
Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights.
Experience using AI and building content/deflection programs and quality frameworks.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
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Listed by Plaid for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Engineer — Data Platform
London / Amsterdam / Europe / Belgium / France / Germany / Sweden / Spain / Portugal / ItalyTech – Data /Remote /Remote
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Europe · Remote · Full Time · Staff-Level Individual Contributor · +8 Years of Experience
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries — including the team behind Rappi, one of Latin America's most ambitious tech companies — our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to connect to 300+ payment methods worldwide via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating a high-performing data team that works with pace and enthusiasm!
Yuno moves money across borders for companies that can't afford for payments to fail. Our data platform is what makes that visible — to our product teams, our clients, and ourselves.
If you are a Staff Engineer with passion and drive who enjoys solving complex data problems and driving engineering standards and initiatives end-to-end, then we are looking for you.
You will play a pivotal role within the Data team that powers Yuno and its payment platform, while helping co-design and implement an architecture that enables the entire organization to operate on reliable, fast, and trustworthy data.
Your Contribution Will Be
The stack is modern: StarRocks as our primary analytical layer, Flink for processing, DBT for transformation, Airflow for orchestration and various tooling for surfacing insights.
The hard work of making it super reliable is still in front of us — and that's exactly why this role exists.
Technical Leadership
Define architecture within the data platform, structure and deliver projects and initiatives end-to-end.
Act as a technical reference point for the Data team, setting quality standards, testing, observability, data modeling, and documentation.
Lead the design and implementation of scalable, low-latency data pipelines that process high-volume payment transactions in real time.
Champion an AI-first engineering culture, establishing standards for AI-assisted development, automated data quality testing, and LLM-powered data workflows.
Hands-On Engineering
Design and build data pipelines for large volumes of payment data that are performant, reliable, and correct — not just fast.
Design scalable data models that support business-critical use cases: fraud detection, revenue analytics, payment success rate optimization, regulatory reporting.
Own platform reliability — SLAs, data quality, alerting, and incident response for data services.
Ensure secure data handling practices aligned with PCI-DSS, GDPR, and other compliance frameworks relevant to the payments industry.
Cross-Functional Impact
Partner with Product, AI, and Finance teams to translate business needs into scalable data solutions.
Contribute to the roadmap of the data platform and proactively identify opportunities to unlock new business value through data.
Mentor senior and mid-level engineers, raising the technical bar across the team through code reviews, design reviews, and knowledge-sharing sessions.
Collaborate with Data Consumers (analysts, data scientists, product managers) to ensure data products are reliable, well-documented, and fit for purpose.
Skills You Need
Minimum Qualifications
8+ years of experience in data engineering, software engineering, or a related field, with at least 2 years operating at a staff or principal level.
Deep expertise in designing and building large-scale data platforms — streaming, batch, or hybrid architectures.
Hands-on experience with Spark, Flink, Kafka, StarRocks, or equivalent.
Strong Python and SQL skills; comfort working across multiple languages and paradigms.
Solid understanding of data modeling techniques: dimensional modeling, Data Vault, or lakehouse patterns.
Experience with cloud data infrastructure (AWS, GCP, or Azure), including managed services for storage, compute, and orchestration.
Strong grasp of data quality, observability, and governance principles.
Proven ability to set standards and lead technical initiatives across multiple teams without direct authority.
Professional proficiency in English — written and spoken.
Preferred Qualifications
Experience in the payments or fintech industry.
Familiarity with dbt, Great Expectations, or similar.
Experience with event-driven services and data mesh approaches.
Exposure to ML platform design or feature store infrastructure.
What We Offer at Yuno
Competitive Compensation.
Remote Work – You can work from everywhere!
Home Office Bonus – A one-time allowance to help you create your ideal home office.
Work Equipment.
Stock Options.
Health Plan wherever you are.
Flexible Days Off.
Language, Professional, and Personal Growth courses.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed or wish to exercise your data protection rights, please contact us at hiring@y.uno.
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Listed by Yuno for a position based in the United States. Employers on this board attest they are hiring domestically.