Job Description

What we’re looking for

We’re seeking an exceptional VP of Sales to lead Zus’s enterprise sales organization and drive the next phase of commercial growth to $100M+ in ARR. Reporting to the COO, this leader will be accountable for delivering ambitious bookings targets, developing a high-performing team of Enterprise Sales Directors, and building a disciplined and repeatable enterprise sales motion.

This is a hands-on role managing a team of five Enterprise Sales Directors – with more growth ahead. You’ll lead from the front: coaching sellers through opportunities, engaging directly with executive buyers, developing account and deal strategies, and personally helping close Zus’s most important and complex enterprise customers. You should be equally comfortable reviewing pipeline and conversion metrics, giving detailed feedback after a customer meeting, and sitting across the table from a healthcare executive to negotiate a transformational partnership. You will establish high standards for prospecting, discovery, qualification, value articulation, executive engagement, management by metrics, forecasting, negotiation, and closing. 

You’ll partner closely with our CEO Jonathan Bush, COO Jason Bent, and Board members across a16z, FPrime, Maverick Ventures, and Drive Capital among others to deliver exceptional growth for the business. You will collaborate with Marketing, Sales Engineering, Product, Customer Success, Finance, and Zus’s executive team to ensure we are pursuing the right customers, positioning Zus effectively, and converting market opportunity into durable revenue growth.

As part of our team, you will

Lead and Develop the Enterprise Sales Team

• Lead and develop a high-performing team of Enterprise Sales Directors, creating a culture of ambition, accountability, preparation, and continuous improvement
• Set clear expectations for individual and team performance and hold the organization accountable for delivering against bookings targets
• Coach sellers deeply on discovery, qualification, account strategy, executive engagement, value articulation, negotiation, and closing
• Regularly join customer meetings, pipeline reviews, and deal strategy sessions –not simply to inspect results, but to actively improve seller performance
• Develop Enterprise Sales Directors into exceptional enterprise sellers capable of navigating complex organizations and building relationships with senior executives
• Recruit, onboard, and develop outstanding sales talent as Zus grows
• Build a culture where feedback is frequent, specific, actionable, and expected

Own Bookings & Enterprise Sales Execution

• Own the enterprise sales number and consistently deliver against ambitious quarterly and annual bookings targets

• Establish a clear operating cadence around pipeline generation, pipeline coverage, opportunity progression, forecasting, and closing

• Maintain a detailed understanding of every significant opportunity and proactively identify where Zus leadership intervention can improve the probability or speed of a close

• Create accountability for the leading indicators that ultimately drive bookings, including pipeline creation, stage conversion, sales velocity, deal size, and win rate

• Build a forecasting process that is rigorous, transparent, and consistently accurate

• Identify performance gaps early and take decisive action to address them

• Continuously improve the productivity and effectiveness of the enterprise sales organization

Personally Drive Strategic Enterprise Deals

• Act as an executive sponsor and active seller on Zus’s largest and most strategically important opportunities
• Work directly with Enterprise Sales Directors to develop account strategies, map stakeholders, build champions, navigate procurement, and create compelling business cases
• Establish trusted relationships with C-suite and senior executives across healthcare organizations
• Lead or participate in critical discovery conversations, executive presentations, commercial negotiations, and closing conversations
• Help customers understand both the immediate value of Zus and the broader strategic opportunity created by better access to healthcare data
• Navigate complex, multi-stakeholder enterprise sales cycles with persistence, creativity, and commercial judgment
• Know when to coach from the sidelines and when to step directly into a deal to help get it across the finish line

Build a World-Class Sales Operating System

• Establish and continuously improve Zus’s enterprise sales methodology, qualification standards, pipeline management, account planning, and deal review processes
• Define what great execution looks like at every stage of the sales cycle and ensure those expectations are consistently applied across the team
• Use data to understand funnel performance, identify bottlenecks, and determine where changes in strategy or execution can improve results
• Develop repeatable playbooks for Zus’s highest-value customer segments and use cases

Shape Go-to-Market Strategy

• Partner with the COO and executive team to translate company strategy and revenue goals into a focused enterprise sales strategy
• Develop a deep understanding of Zus’s market, customers, competitive landscape, and evolving buyer needs
• Help define target segments, account prioritization, messaging, packaging, and commercial strategy based on what we learn in the market
• Bring structured market and customer insights back to Product and company leadership to inform strategy and investment decisions
• Partner closely with Marketing to build sufficient high-quality pipeline and sharpen Zus’s positioning with enterprise buyers
• Collaborate with Solutions, Product, and Engineering to ensure prospects understand how Zus can solve their most important business and technical challenges
• Partner with Customer Success and Delivery to create strong transitions from sale through implementation, adoption, and expansion

You’re a good fit because

• 10+ years of enterprise B2B sales experience, including significant leadership responsibility in complex, high-value sales environments

• A strong track record of building and leading high-performing enterprise sales teams and consistently delivering against ambitious bookings targets

• Proven ability to coach senior sellers, improve deal execution, and personally help close strategic enterprise customers

• Deep expertise in enterprise sales fundamentals, including pipeline management, forecasting, qualification, executive engagement, negotiation, and closing

• Strong operational discipline and the ability to use data, metrics, and sales analytics to diagnose performance and improve conversion, velocity, win rates, and productivity

• Executive presence, commercial judgment, and the ability to build trust with senior leaders across complex healthcare organizations

• A hands-on leadership style and comfort moving between strategy, team development, operating rigor, and direct customer engagement

• Experience operating effectively in a fast-moving, growth-stage environment with high expectations for ownership and results

Preferred & Differentiating Experience

• Experience selling healthcare technology, data, interoperability, infrastructure, or other complex platform solutions

• Experience applying AI to improve sales productivity, account research, pipeline inspection, forecasting, coaching, or other parts of the commercial workflow

• Strong fluency in sales analytics and performance management, including pipeline coverage, conversion rates, sales velocity, win rates, forecast accuracy, rep productivity, and bookings attainment

• Experience building dashboards, operating cadences, and management systems that turn sales data into clear actions for the team

• Familiarity with healthcare data, APIs, FHIR, EHR ecosystems, and emerging AI-enabled healthcare workflows

• Experience scaling an enterprise sales organization through a period of significant growth

Job Description

What we need

The Escalation Manager is responsible for leading customer-facing escalation management during high-impact incidents and operational events. This role serves as the primary interface between the customer and internal response teams, ensuring timely, accurate updates while allowing technical teams to remain focused on diagnosis and recovery.

The Escalation Manager unblocks response teams, coordinates cross-functional engagement, and manages the external “incident choreography” so that technical work proceeds without distraction and customers maintain confidence in the response.

We are hiring for the following shift: Thu – Sat (every other Wed) | 5 pm – 5 am EST

What We Do

The Technical Support Team is part of Symbotic’s Service Operations Organization and is responsible for the successful stand-up, performance, and continuous operation of Symbotic systems inside customer sites. Our team supports all production-impacting aspects of the system—including controls, electrical, software, networking, and infrastructure—and serves as the primary escalation point for real-time system issues. Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support delivers timely troubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Through rapid response and strong technical ownership, we strengthen customer relationships and keep automated operations running at peak performance.

What you’ll do

• Serve as the primary point of contact for customers during escalated incidents.

• Deliver clear, structured, and confidence-building updates tailored to customer audiences.

• Manage customer expectations around timelines, impact, and next steps.

• Field inbound customer questions and requests to prevent disruption of technical response efforts.

• Maintain professional presence during high-pressure customer interactions.

• Ensure the appropriate internal teams are engaged and unblocked throughout the incident lifecycle.

• Identify and remove operational, procedural, or communication blockers affecting response teams.

• Drive escalation paths when progress stalls or additional authority is required.

• Coordinate vendors, site teams, and internal stakeholders as needed.

• Maintain situational awareness across parallel workstreams.

• Ensure decisions, risks, and dependencies are clearly communicated.

• Guide the incident through defined escalation and response processes.

• Support structured handoffs as incidents evolve or transition between teams.

• Partner with technical leads to ensure customer-facing summaries are accurate and aligned.

• Track and communicate customer-relevant outcomes and commitments.

• Support post-incident reviews with a focus on escalation effectiveness and communication quality.

• Help refine customer communication playbooks and escalation protocols.

What you’ll need

• Bachelor’s degree in a related field or equivalent experience.

• Minimum of 8 years supporting enterprise customers during critical incidents or outages.

• Background in incident management, SRE, technical operations, or technical account management.

• Strong understanding of escalation frameworks and cross-functional coordination.

• Proven experience managing customer-facing escalations and translating technical updates clearly.

• Excellent communication skills with the ability to stay calm and credible under pressure.

• Strong stakeholder management and ability to remove blockers to drive resolution.

Our Environment

• Up to 15% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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Job Description

What we need

Symbotic is seeking an experienced Senior Site Quality Engineer to work directly with our customer sites and installation teams to ensure quality standards are adhered to in all aspects of installations while acting as a catalyst for continuous improvement in our products and systems. This role will interface with install partners, equipment suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components. The candidate must be able to understand the application of our products and their use environments to appropriately and strategically apply technical knowledge, tools and methodologies to drive installation quality. This position will require both a collaborative nature and ability to influence across organizational lanes at Symbotic, partners, suppliers, and customers.

What we do

The Site Quality team ensures Symbotic’s industry defining warehouse automation systems are installed properly, exceeding all Quality and safety standards, therefore ensuring a smooth transition from installation to customer acceptance. The Site Quality team is responsible for Quality inspection, thoroughly checking all features and functions of the completed installation. They partner closely with the Site Installation, Commissioning Services, and Project Management teams, also interfacing with customers and site management.

What you’ll do

• Provide Quality leadership at customer installation sites, focusing on identification and timely resolution of issues via structured quality methods.

• Oversee up to 3 Symbotic Installation sites simultaneously, providing training and oversight of a dedicated local QC resource (QCIT) at each site, ensuring all Quality surveillance and inspections are completed in a timely manner with issues and results effectively communicated to the site team and relevant Install Contractors.

• Provide surveillance of installation partners to ensure that all installation processes are complied with and critical to quality parameters adhered to.

• Plan, execute, and manage quality activities with suppliers & customer sites, setting a high standard so quality issues are prevented or minimized.

• Employ 8-D based Corrective Action request to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence.

• Communicate issues across our operations team and drive closed loop problem resolution.

• Support Manufacturing and Quality Assurance with the disposition of discrepant material and the qualification of new material / processes to assure reliability requirements are met.

• Utilize Six Sigma and Lean methods to drive quality and process improvements.

• Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.

• Inspire others to share acquired knowledge and can take a supportive role during technical discussions.

• Mentor & coach site quality personnel to efficiently execute quality SOP’s to identify and resolve issues.

• Regular travel required up to 75%.

What you’ll need

• B.S. Degree in Engineering or related discipline.

• Minimum of 10 years of Quality Engineering experience within a regulated manufacturing industry.

• Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) Strong quantitative and analytic skills; capable of translating findings into business actions.

• Experience working in or with Engineering, Quality, Development Engineering, and Manufacturing.

• Strong process engineering fundamentals with the ability to identify critical control points.

• Strong hands-on project management and teamwork skills with demonstrated ability to consistently establish and meet aggressive timelines.

• Ability to build and maintain productive cross-functional relationships.

• Demonstrated ability to prioritize in a dynamic environment.

• Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process.

• Analytical problem-solving skills to determine root causes (8D, A3) and use of statistical analysis tools.

• Experience in reliability methods and failure mode analysis (DFMEA, PFMEA).

• Familiar with statistical process control software such as SAA, Minitab, and JMP and Mat lab. Advanced excel skills to organize and treat data.

• Tenacity to getting things done and not accepting the norm, being adaptable to constantly changing situations. Demonstrated experience at influencing and driving corrective action with large global suppliers.

Our Environment

• Remote, field-based position based in the Northeast.

• Approximately 75% of time will be spent on a construction sites with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).

• Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.

• Easy access to a major airport a must.

• The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.

• The employee is frequently required to walk and reach with hands and arms.

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.

• The employee must regularly lift and/or move up to 50 pounds.

• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.

• Work will regularly be near railings that are high off the ground.

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.

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Job Description

Job Description

Opportunity Overview: 

Reporting to the Chief Revenue Officer, Cohere is seeking a highly strategic and collaborative Vice President of Payer Sales to lead the organization’s efforts to establish and maintain strong relationships with payers across our Western region. This person will be responsible for developing and executing strategies to help drive revenue growth, expand market presence, and ensure alignment with the Cohere’s overall goals. This position requires a strategic thinker with a proven track record of success in payor sales, exceptional leadership skills, and a deep understanding of the healthcare landscape. 

What you’ll do:

• Develop and implement a strategic and proactive approach to identify and cultivate new relationships with regional and national payers across the Western U.S.
• Monitor industry trends, competitive landscape, and regulatory changes to identify opportunities for Cohere while mitigating risks.
• Cultivate and maintain strong relationships with key stakeholders at payor organizations, including executives, decision-makers, and influencers.
• Ensure compliance with regulatory requirements, industry standards, and contractual obligations in all payor-related activities.
• Act as a true subject matter expert on health plans while refining sales strategies to attract and secure long-term clients.
• Represent Cohere at industry conferences and relevant events, establishing our presence as a leader in the market.

What you’ll need:

• 10-15 years of progressive experience in payer sales, with a proven track record of success in driving revenue growth and exceeding sales targets.
• Proven success in developing and managing enterprise partnerships with regional and/or national payers.
• Deep experience in the healthcare industry, including payer dynamics, reimbursement models, regulatory requirements, and emerging trends.
• Knowledge of  the challenges facing national payers (e.g. healthcare reform, the rise in patient pay responsibility) and educating on how Cohere Health can be part of their solution set.
• Proficient in leveraging data analytics and sales enablement tools to inform decision-making and optimize sales performance.
• Ability to travel 30%+ of the time to meet with clients, attend industry events, and support team activities.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence key stakeholders and build strategic partnerships.
• An empathetic, humble and highly-conscientious leader that inspires, challenges, and elevates team performance.
• Strategic, innovative thinker who champions a feedback culture – asks hard questions, pushes the current thinking, and gives compassionate, direct communication.
• Results driven, self-starter who works with a sense of urgency and a bias toward action.
• Exhibits excellent organizational skills, operational rigor, resilience and commitment to the business.
• Execution focused and hands-on; you like to roll up your sleeves and get “in the weeds.”
• Executive gravitas
• Based in the Western U.S., with a strong preference for candidates located in the Mountain or Pacific time zones, given the territory’s regional focus.

• Familiarity with Salesforce preferred
• Experience with GSuite preferred

Pay & Perks:

💻 Fully remote opportunity with about 30% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 

📈 401K retirement plan with company match; flexible spending and health savings account 

🏝️ Flex Time Off + company holidays

👶 Up to 14 weeks of paid parental leave 

🐶 Pet insurance  

The salary range for this position is $214,000 to $235,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. 

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Behavioral Interview(s)
4. Case Study

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. 

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. 

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

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Job Description

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

The Opportunity

Acquia is seeking a high-impact, results-oriented Key Account Manager to champion our most strategic partnerships across North America. In this role, you aren’t just managing a list of clients; you are a strategic advisor and a growth engine. You will be responsible for the health, retention, and—critically—the commercial expansion of your assigned accounts.

This is a premier opportunity to work with best-of-breed open-source technology in a high-growth market. You will act as the customer’s internal advocate, ensuring a world-class experience while identifying untapped potential to grow Acquia’s footprint within their organization.

Primary Responsibilities

• Strategic Account Growth: Proactively identify, negotiate, and close expansion opportunities (upsells and cross-sells) within your existing book of business to exceed growth targets.
• Relationship Management: Build and maintain deep-rooted relationships with key stakeholders, business users, and procurement teams to ensure long-term partnership health.
• Retention & Renewals: Partner closely with dedicated Renewal Managers to ensure a seamless renewal experience. You will provide the strategic context and account health insights necessary to mitigate churn risk and facilitate timely contract executions across your territory.
• Customer Advocacy: Act as the “voice of the customer” within Acquia, collaborating across Sales, Technical Support, and Finance to resolve issues and optimize the customer journey.
• Strategic Planning: Create and execute data-driven territory plans designed to maximize both account retention and lifetime value (LTV).
• Operational Excellence: Maintain rigorous hygiene within Salesforce and other CRM tools, ensuring accurate forecasting and account documentation.

Job Requirements

• Experience: Minimum of 5 years in an Account Management or Success role, specifically selling/managing complex cloud or SaaS solutions for large enterprises.
• Expansion Track Record: A proven history of owning and exceeding a sales quota, with a specific focus on growing revenue within existing accounts.
• Leadership & Collaboration: Exceptional communication skills and the ability to lead cross-functional teams to deliver on customer needs.
• Self-Starter Mentality: Ability to drive account strategy proactively with minimal oversight, thriving in a fast-paced, high-autonomy environment.
• Analytical Rigor: Highly detail-oriented with the ability to prioritize tasks, manage multiple systems, and navigate complex procurement cycles.
• Tech Stack: Proficiency in Salesforce.com and Google Workspace (Google Docs, Sheets, Slides, and Drive) is required.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Job Description

About 7AI

7AI is the foundational AI security company. Founded in 2024 by Cybereason co-founders Lior Div and Yonatan Striem-Amit, we came out of stealth in February 2025 to take on the non-human work of the SOC. Our platform pairs a federated SIEM with AI agents that detect, investigate, respond, and hunt, plus dedicated threat hunting and threat intelligence, with humans on the loop.

Backed by $166 million in total funding from investors including Index Ventures and Blackstone, we’re building the AI foundation for security operations in the agentic era, and we’re still early. That’s the appeal: you’ll join at a pivotal stage where your work shapes what 7AI becomes, alongside security veterans who’ve built this before. Our culture runs on respect, collaboration, and a shared bar for excellence, all pointed at one goal, delivering real outcomes for the customers who trust us to defend them.

Overview

As an Enterprise Account Executive, you’ll own the Tennessee, Alabama, and Mississippi territory, running the full enterprise sales cycle from prospecting through close. Beyond the number, you’ll partner closely with Product, Marketing, and Leadership to shape our go-to-market strategy and sharpen our value proposition based on what you hear directly from customers.

What You’ll Do

• Develop and execute enterprise sales strategies for the territory

• Identify and engage enterprise cybersecurity customers

• Manage the full sales cycle, from prospecting to closing complex deals

• Build and deliver product demonstrations

• Build and maintain strategic customer relationships

• Work with Product and Marketing to refine the sales approach

• Meet and exceed quarterly sales targets

What We’re Looking For

• 5+ years of enterprise sales experience in cybersecurity technology

• A track record of closing complex, high-value deals

• Experience in early-stage startups or growing new territories where the brand isn’t established yet

• Strong understanding of enterprise cybersecurity challenges

• A strong network in cybersecurity and technology sales

• Strong communication and negotiation skills

Job Description

Catering delivery does not get a second chance. There are forty people in a conference room, a meeting that starts at noon, and one shot to get hot food through a loading dock, past a security desk, up a service elevator, and set up on a table. That is a fundamentally different problem than dropping a burrito at a doorstep, and the industry has never built for it. We orchestrate that last mile across the country every day, at a volume and complexity most people never see. The software to do it consistently well does not exist off the shelf.

We are looking for a Director of Product to define and own the Delivery & Fulfillment Intelligence Platform — the system of record and the system of intelligence for every delivery on our network. The scope runs the full lifecycle: demand and capacity planning, promise and lead-time calculation, routing and dispatch, in-flight risk detection and intervention, handoff and setup, and the learning loop that makes the next delivery better than the last. You will build on our multi-year re-platform investment, which gives you modern primitives to work from and leaves the delivery domain itself open to define. This role sits within the Platform domain, reports to the VP of Product Management for Platforms, and comes with a dedicated engineering, data, and data science team. You will work in close partnership with Supply Chain Operations, Delivery Partnerships, CX Product, and Restaurant Technology. There is far more to this than a job description can hold, and we will go deep in the interview.

What You'll Do:

• Define the vision, strategy, and multi-year roadmap for the Delivery & Fulfillment Intelligence Platform, holding a clear line: this platform owns the decision and the data; the experience teams own how that decision reaches customers, drivers, and restaurants.
• Define the delivery domain from first principles — the canonical event and state model, telemetry and history, and the governed contracts every other domain will build against.
• Develop key capabilities such as order risk assessment and proactive intervention, building- and address-level intelligence that compounds with every delivery, decomposed lead-time and promise accuracy, and dynamic routing and orchestration that re-dispatches in real time when conditions change.
• Build capabilities that don't come off a shelf — demand and capacity forecasting, and network optimization that allocates delivery supply against forecasted demand under real cost, coverage, and reliability constraints.
• Partner with the Data organization on the foundation all of it depends on: instrumenting the lifecycle, defining the metrics that matter (on-time performance, promise accuracy, straight-through rate), and standing up the learning loop that closes the gap between what we predict and what actually happens.
• Drive the hard architectural and commercial trade-offs: what we build versus what we buy (ETA services, optimization solvers, telematics), and what belongs in a model versus a solver versus a rule.
• Partner with Supply Chain Operations, Delivery Partnerships, and Finance to critically evaluate if and when it makes sense to insource all or part of delivery logistics — a whole market, a single service tier, or a hybrid where the operation is ours and the labor is contracted. Build the case from real data, keep supply type a platform configuration rather than a rewrite, and be equally prepared to conclude the answer is no.
• Represent this work at the executive level, bringing a point of view into the room rather than a menu of options, and holding the distinction between tactical wins this quarter and structural investments that compound over years.
• Hire, lead, and grow the product team around this platform. You will start hands-on and build out from there.
• Travel to Boston quarterly for planning cycles, architecture reviews, and business reviews. Have fun building logistics infrastructure for a delivery problem nobody else has bothered to solve properly.

What You Have:

• 10+ years of product management experience, including 3+ leading product managers, with deep grounding in platform, infrastructure, logistics, or marketplace operations products. This is a define-the-domain role, not an execute-the-roadmap role; you will set direction across an ambiguous, high-stakes space with significant autonomy.
• Experience hiring, developing, and retaining strong product managers — and the judgment to know when to coach and when to take the pen yourself. You are a builder who leads, not a manager who reviews.
• A demonstrated track record owning fulfillment, dispatch, logistics, or supply-chain intelligence products at meaningful scale — last-mile delivery, freight, field service, on-demand marketplaces, or comparable physical-operations businesses where software makes decisions that move vehicles and people.
• Real depth in at least two of: routing and dispatch optimization, ETA and travel-time prediction, demand and capacity forecasting, risk scoring and anomaly detection, or geospatial data systems.
• The judgment to know which problems actually need machine learning and which need a solver, a rules engine, or simply better data — and the discipline to argue for the cheaper answer. You have shipped ML-backed products in production and understand calibration, training/serving skew, offline versus online evaluation, and what it takes to operate a model that makes decisions with money attached.
• The ability to engage senior engineers as a peer on event-driven architecture: event schemas, state machines, idempotency, service boundaries, API contracts, and durable workflow orchestration. You can reason about where a capability should live and why, and you write specifications an engineer can build from.
• Experience in multi-sided marketplaces where the supply you depend on is neither employed nor directly controlled by you — and the practical instincts that come from working with third-party partner networks, SLAs, rate cards, and capacity commitments.
• Deep analytic ability. You build the metrics framework yourself, you find the data quality problems before anyone reports them to you, and you do not accept a number you cannot reconcile.
• A track record of influencing peers and executives without authority across product, engineering, data science, operations, and commercial teams — and the organizational discipline to run a multi-workstream program across several engineering teams simultaneously.
• Comfort operating in a business with real operational history: you can distinguish what should be rebuilt from what should be left alone, and you can sequence a multi-year platform build so that it delivers value long before it is finished.
• Experience within food delivery, restaurant technology, or B2B logistics is a plus.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $229,000 – $321,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Job Description

Vestmark is seeking a VP, Product Management to own the strategy and roadmap for the portfolio management capabilities within the Vestmark platform and more specifically Vestmark VAST.  VAST is Vestmark's direct indexing and tax-aware portfolio management platform, built to deliver “Personalized Investing at Scale.” Managed by Vestmark Advisory Solutions (VAS), VAST combines a proprietary risk-based optimization engine with a rules-driven alerts and trading workflow to personalize and tax-manage thousands of accounts.

This is a subject-matter-expert role: you will be the definitive product voice and decision-maker for how Vestmark's multi-sleeve, multi-manager portfolio construction, trading, and rebalancing tools work — and how those capabilities get delivered to the wealth management channel (broker-dealers, RIAs, TAMPs, and bank trust programs) as well as the asset managers and overlay managers who operate within them.

The ideal candidate has built quantitative portfolio management technology solutions for asset managers and deeply understands how UMA sleeve structures, overlay trading, tax management, and rebalancing engines work in practice. You know the difference between sleeve-level performance attribution and household-level asset location rebalancing, you understand trading discretion at the account vs. sleeve level, and you can translate that operational fluency into a platform roadmap that scales across dozens of sponsor programs and thousands of accounts.

You will partner closely with engineering and client delivery to design and ship systems that Portfolio Managers want to use, while ensuring those solutions are commercially viable and configurable for Vestmark's wealth management sponsor clients. Given the natural overlap between this role's product surface and Vestmark Advisory Solutions' (VAS) own portfolio management team, you will maintain a strong working relationship with VAS leadership to ensure the roadmap reflects real, day-to-day portfolio management needs.

Responsibilities

• Own the product strategy, vision, and roadmap for UMA, SMA, and multi-sleeve portfolio construction, overlay trading, and rebalancing capabilities across the VAST platform.
• Translate the operational realities of Portfolio Management — trading discretion, sleeve vs. account-level rebalancing, cash coordination across sleeves, tax overlay management, composite/performance attribution — into clear, prioritized product requirements
• Act as the internal subject-matter authority on UMA structures (sleeves, base sleeves, overlay managers, manager-traded sleeves, flexible/custom models) and how they intersect with household-level asset location rebalancing
• Partner with engineering and design to architect scalable solutions that serve both large wirehouse/broker-dealer UMA programs and asset manager/overlay manager workflows
• Work directly with Portfolio Managers, overlay managers, and asset manager partners (both internal at VAS and external sponsor-side clients) to gather requirements and validate solutions before and after delivery
• Maintain a strong relationship with the Advisory Solutions (VAS) organization, ensuring the product roadmap reflects the needs of Vestmark's own Portfolio Management team as a proving ground for the broader wealth channel
• Define and prioritize the backlog for your product area, balancing strategic platform investments against client-specific and regulatory-driven commitments
• Represent Vestmark's UMA and portfolio management capabilities in client and prospect conversations, RFPs, and executive business reviews
• Partner with Sales, Relationship Management, and Client Delivery to ensure new and existing wealth management clients can successfully adopt and scale on the platform
• Stay current on industry trends in managed accounts, direct indexing, tax management, and multi-manager portfolio construction, and translate them into platform investment decisions
• Contribute to the growth and development of our core values: We Before Me, Positive Energy, Knowledge Explorer, and Own It

Qualifications

• 10+ years of experience in product management, portfolio management, or investment technology roles within the wealth management or asset management industry
• Deep understanding of managed account concepts: sleeves, overlay management, trading discretion (account vs. sleeve level), rebalancing engines, tax transition/tax-loss harvesting, and composite performance attribution
• Proven ability to translate complex investment operations concepts into product requirements and user experiences for both internal Portfolio Managers and external sponsor/wealth management clients
• Experience delivering platform capabilities to a wealth management or broker-dealer/RIA/TAMP audience (the “wealth channel”), ideally including exposure to multi-manager or model marketplace distribution
• Strong track record partnering with engineering and design teams to ship complex, scalable financial technology solutions.  Ability to work with cross-functional teams including service, marketing, sales, account management to understand product requirements and launch new products.
• Excellent communication and executive presence; comfortable presenting to clients, prospects, and senior internal stakeholders
• Bachelor's degree required; CFA, CIMA, or similar investment credential a plus

Preferred Experience

• Familiarity with optimization and rebalancing tools (e.g., Northfield, BARRA/Axioma) and how they inform sleeve-level and household-level trading decisions
• Experience owning product for platforms that integrate portfolio optimization engines (e.g., Northfield, Barra, or similar) into automated, rules-based trading and rebalancing workflows.
• Background at a wirehouse, broker-dealer, RIA aggregator, TAMP, or an asset manager delivering tax-managed investment solutions.

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information.  #LI-TG1  #LI-Remote   It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth product, regional and demand marketing, and sales to drive revenue through self-serve and sales motions. The SEO & AEO function specifically drives organic discovery ensuring Stripe is found, cited, and recommended when developers, founders, and finance leaders are searching for or asking about payments, financial infrastructure, and related topics.

What you’ll do

This role owns one of the most strategically important and evolving acquisition channels at Stripe. Organic search is already one of our largest and most efficient growth channels and the emergence of AI-powered answer engines represents a once-in-a-generation shift in how businesses discover software. The role requires someone who can operate at the intersection of content, product, engineering, and data and who can credibly engage with Stripe's executive team on the strategic importance of organic visibility. This is a rare opportunity to define what AEO means for a company like Stripe and to build the playbook that others will follow.

Responsibilities

• Own the organic growth strategy end-to-end across SEO and AEO (Answer Engine Optimization), including technical optimizations, content strategy, on-site experience, and visibility in general purpose assistants (ChatGPT, Google AI Overviews, Gemini, Perplexity, etc.) and coding assistants (e.g. Claude, Codex, etc.)
• Lead, develop, and retain a high-performing team of SEO and AEO specialists, fostering a culture of experimentation, operational excellence, and continuous learning
• Drive measurable improvements in organic visibility, rankings, citations, traffic, signups, sales inbound and downstream activations across both AEO and SEO
• Drive measurable improvements in how well AI tools are able to understand how Stripe’s products work and how to properly integrate them
• Partner cross-functionally with product, engineering, content, growth, data science, and marketing to embed SEO/AEO best practices across Stripe's web properties, documentation, and product surfaces
• Build and evolve the measurement framework for SEO and AEO: develop attribution models, define leading/lagging indicators, and quantify the revenue impact of organic channels
• Own strategic roadmap for AEO: establish Stripe's point of view on how AI-generated answers reshape discovery, and position Stripe to win
• Drive improvements across content quality, website architecture, and structured data to maximize discoverability
• Represent organic growth performance and strategy across Stripe: translating complex technical SEO/AEO concepts into clear business impact narratives

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in SEO, with at least 3 years leading a team and 2+ years at a senior/leadership level engaging with executives
• Demonstrated expertise in both technical SEO and content strategy, with a track record of driving significant organic growth at scale
• Deep understanding of how AI-powered search and answer engines work (LLM-based retrieval, citation behavior, entity recognition) and a clear point of view on how to optimize for them
• Ability to drive improvements across multiple levers: content, website architecture, product surfaces, structured data, measurement, and cross-functional influence
• Strong analytical foundation: comfortable with data, attribution challenges, and building measurement frameworks that quantify the business impact of organic channels
• Proven ability to communicate complex technical concepts to executive audiences and build strategic alignment around organic growth investment
• Experience working cross-functionally with engineering, product, content, and data science teams to implement SEO/AEO improvements at scale
• Track record of building, developing, and retaining high-performing teams

Preferred qualifications

• Experience with developer-focused or technical B2B products where documentation, API references, and technical content are significant organic surfaces
• Background in international SEO strategy, including managing organic growth across multiple markets and languages
• Experience building programmatic or product-led SEO at scale (e.g., template pages, user-generated content, dynamic landing pages)
• Demonstrated early-mover advantage in AEO evidence of monitoring, optimizing for, or measuring visibility in AI-generated answers
• Comfort operating in a fast-paced, metrics-driven culture where you must build the case for investment through data and strategic narrative