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Senior AI adoption lead (West)
Writer · San Francisco, California, United States
$167k–219k
10 days ago
♡
AI adoption lead (West)
Writer · San Francisco, California, United States
$142k–185k
10 days ago
♡
Senior AI transformation lead (East)
Writer · New York City, New York, United States
$205k–260k
16 days ago
♡
AI transformation lead (Central)
Writer · Chicago, Illinois , United States
$156k–198k
16 days ago
♡
AI transformation lead (West)
Writer · San Francisco, California, United States
$156k–220k
16 days ago
♡
Senior AI transformation lead (Central)
Writer · Chicago, Illinois , United States
$184k–225k
16 days ago
♡
Senior AI transformation lead (West)
Writer · San Francisco, California, United States
$184k–260k
16 days ago
♡
AI transformation lead (East)
Writer · New York City, New York, United States
$174k–220k
16 days ago
♡
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Senior AI adoption lead (West)
Writer · San Francisco, California, United States
Pay
$167k–219k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our San Francisco or Seattle hub.
🦸🏻♀️ What you'll do
Own activation and platform success
- Deeply understand each customer's specific use cases, business objectives, and success metrics
- Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
- Design and execute activation strategies that drive measurable platform adoption and business outcomes
- Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
- Create advocate networks and champion communities within customer organizations
- Establish power user communities that drive peer-to-peer learning
- Train internal customer trainers to scale enablement
- Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
- Facilitate dynamic live and virtual training sessions tailored to diverse audiences
- Partner with curriculum team while owning customization and delivery for your customers
- Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
- Refine materials based on customer feedback and adoption data
- Work cross-functionally to understand evolving customer needs
- Identify gaps and champion new training opportunities
- Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
- At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
- Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
- Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
- Success building advocate networks and power user communities
- Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
- Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
- Comfortable understanding technical concepts and communicating them effectively to varied audiences
- Ability to demonstrate use cases and articulate business value
Facilitation & education skills
- Expertise delivering virtual and live instructor-led workshops
- Skilled at tailoring content and delivery to diverse audiences based on their use cases
- Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
- Excellence building relationships with stakeholders at all levels
- Strong program management skills and natural advisor mindset
- Thrive in fast-paced environments; comfortable with experimentation
- Self-aware, feedback-driven, and committed to continuous growth
NOTE
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
AI adoption lead (West)
Writer · San Francisco, California, United States
Pay
$142k–185k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time.
The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it.
This is a hybrid role based in our San Francisco or Seattle hub.
🦸🏻♀️ What you'll do
Own activation and platform success
- Deeply understand each customer's specific use cases, business objectives, and success metrics
- Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact
- Design and execute activation strategies that drive measurable platform adoption and business outcomes
- Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
Build champion communities
- Create advocate networks and champion communities within customer organizations
- Establish power user communities that drive peer-to-peer learning
- Train internal customer trainers to scale enablement
- Design innovative customer experiences that deepen engagement
Lead educational workshops & live events
- Facilitate dynamic live and virtual training sessions tailored to diverse audiences
- Partner with curriculum team while owning customization and delivery for your customers
- Create memorable learning experiences that inspire action and drive adoption
Continuously improve & collaborate
- Refine materials based on customer feedback and adoption data
- Work cross-functionally to understand evolving customer needs
- Identify gaps and champion new training opportunities
- Build deep relationships with customer stakeholders and executive sponsors
⭐️ What you need
Customer success & activation expertise
- At least 5 years of proven track record owning activation success and driving measurable adoption outcomes
- Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives
- Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops
- Success building advocate networks and power user communities
- Ability to connect platform usage to business outcomes and articulate ROI
AI & technical proficiency
- Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders
- Comfortable understanding technical concepts and communicating them effectively to varied audiences
- Ability to demonstrate use cases and articulate business value
Facilitation & education skills
- Expertise delivering virtual and live instructor-led workshops
- Skilled at tailoring content and delivery to diverse audiences based on their use cases
- Ability to partner effectively with curriculum teams while owning customization and delivery
Collaboration & growth
- Excellence building relationships with stakeholders at all levels
- Strong program management skills and natural advisor mindset
- Thrive in fast-paced environments; comfortable with experimentation
- Self-aware, feedback-driven, and committed to continuous growth
NOTE
Travel Requirements: 25% domestic and international travel may be required.
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior AI transformation lead (East)
Writer · New York City, New York, United States
Pay
$205k–260k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
AI transformation lead (Central)
Writer · Chicago, Illinois , United States
Pay
$156k–198k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
AI transformation lead (West)
Writer · San Francisco, California, United States
Pay
$156k–220k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior AI transformation lead (Central)
Writer · Chicago, Illinois , United States
Pay
$184k–225k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior AI transformation lead (West)
Writer · San Francisco, California, United States
Pay
$184k–260k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
AI transformation lead (East)
Writer · New York City, New York, United States
Pay
$174k–220k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.
This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success.
🦸🏻♀️ What you'll do
- Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
- Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
- Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
- Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
- Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
- Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
- Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team
⭐️ What you need
- 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
Transformation lead manager
Writer · San Francisco, California, United States
Pay
$250k–315k
Setting
Hybrid
🚀 ABOUT WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 ABOUT THE ROLE
We are looking for a visionary and execution-oriented AI Transformation lead manager to lead and scale our team of transformation leads serving our most strategic Fortune 100 accounts. In this role, you'll be the leader behind the architects of change—coaching a team that moves beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You'll sit at the intersection of people leadership and business strategy, ensuring your team consistently translates the power of the WRITER platform into measurable P&L impact and helps executives navigate the shift to an AI-first operating model.
This is a rare opportunity to build and scale the playbook for enterprise AI transformation through people. You won't just be managing accounts; you'll be developing the leaders who drive the next industrial revolution by helping C-suite teams move from AI experimentation to full-scale value realization. Your work will directly shape how the transformation function operates and influence WRITER's product roadmap.
This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the AVP of AI transformation and success.
🦸🏻♀️ WHAT YOU'LL DO
- Lead, coach, and develop a team of AI Transformation Leads, setting quarterly goals, providing ongoing feedback, and actively supporting each team member's career growth and performance
- Set the vision and standard for how your team drives ROI and value realization across strategic Fortune 100 accounts, ensuring consistent delivery of measurable P&L impact
- Build and maintain executive relationships at the most strategic accounts, serving as the senior escalation point and trusted advisor when complex challenges or at-risk engagements arise
- Partner with cross-functional leaders in Sales, Product, and Engineering to influence the roadmap, scale transformation best practices across the team, and refine the playbook based on patterns observed across the portfolio
- Drive team performance and customer health through goal-setting, coaching, and proactive identification of expansion and growth opportunities in collaboration with sales
⭐️ WHAT YOU NEED
- 10+ years in strategic account management, transformation consulting, or customer success leadership for Fortune 50-100 companies, with 3+ years of direct people-management experience leading high-performing teams
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow and grow under
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior solutions architect (Central)
Writer · Chicago, Illinois , United States
Pay
$194k–228k
Setting
Hybrid
🚀 About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.
This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture.
🦸🏻♀️ What you'll do
- Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
- Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
- Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
- Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
- Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
- Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions
⭐️ What you need
- 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
- Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
- Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
- Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
- A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
- A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements
🍩 Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.
Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.
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