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Recruiter (3-month Contract)
Workstream · Menlo Park, California
Pay
$40–50/hr
Setting
On-site
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Recruiter (3-month Contract)
Menlo Park, California
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Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
About the Role
We are looking for a highly driven, resourceful, and execution-focused Recruiter to support one of Workstream's highest-priority initiatives: scaling our Video Contributor contractor programs.
This is an initial 3-month contract engagement, with the potential for extension based on business needs and performance.
In this engagement, you will lead high-volume contractor recruiting with an immediate focus on rapidly expanding our in-office Video Contributor program in Menlo Park, while also supporting broader domestic and international contractor hiring initiatives as project priorities evolve.
This opportunity is ideal for someone who thrives in fast-paced environments, enjoys building recruiting processes from the ground up, and knows how to generate candidate volume through creative sourcing, platform optimization, and operational excellence. You'll collaborate closely with recruiting, operations, project managers, and cross-functional partners to help scale hiring capacity and support ambitious production goals.
The ideal recruiter is equally comfortable rolling up their sleeves to source candidates, manage pipelines, optimize recruiting funnels, and improve hiring processes while thinking strategically about building repeatable, scalable recruiting systems.
Given the collaborative nature of this engagement, the contractor is expected to spend upto 5 days working from our Menlo Park office alongside the team and co-founders.
Why This Opportunity Is Different
This isn't a traditional recruiting assignment focused on steady-state hiring. You'll help launch and scale a high-impact operational initiative where speed, creativity, and execution matter.
You'll have the opportunity to:
Build scalable sourcing strategies from the ground up.
Improve recruiting workflows and candidate experience.
Help rapidly scale hiring capacity for a business-critical initiative.
Partner directly with leaders across Recruiting, Operations, and Product.
Contribute to recruiting experiments and operational improvements that may shape future hiring programs.
If you enjoy solving recruiting challenges, building efficient systems, and seeing the direct impact of your work, this engagement offers a unique opportunity to make a meaningful contribution.
Day In The Life
Lead end-to-end recruiting for high-volume Video Contributor contractor hiring, with an initial focus on Menlo Park.
Develop and execute scalable sourcing strategies across Workstream, Indeed, LinkedIn, and other recruiting platforms.
Identify creative sourcing channels to attract high-quality contractor talent.
Manage candidate pipelines from sourcing through screening, interview coordination, offer, and onboarding support.
Partner closely with Recruiting, Operations, Project Managers, and People Operations to support hiring goals.
Monitor recruiting funnel performance and recommend improvements to increase conversion rates.
Coordinate recruiting logistics across multiple stakeholders and hiring initiatives.
Track recruiting metrics, hiring velocity, and sourcing effectiveness.
Build scalable recruiting processes that support future hiring growth.
Support hiring surges, special recruiting projects, and evolving business priorities.
Assist with sourcing and recruiting efforts for other U.S. roles as needed.
Who You Are
3 to 5 years of recruiting experience, preferably supporting high-volume, contractor, hourly, staffing, or operations hiring.
Demonstrated success scaling recruiting efforts in fast-paced or rapidly changing environments.
Strong sourcing skills across job boards, social platforms, and creative recruiting channels.
Experience managing high-volume recruiting pipelines with excellent organization and attention to detail.
Strong communication and stakeholder management skills.
Comfortable working independently while collaborating across multiple teams.
Experience improving recruiting workflows, processes, or systems.
A proactive, resourceful, and results-oriented approach to recruiting.
Availability to collaborate from our Menlo Park office approximately 4–5 days per week during the engagement.
Nice to Have
Experience in staffing, marketplace, BPO, or large-scale contractor recruiting.
Experience recruiting for content creation, media operations, or contributor programs.
Familiarity with hourly workforce recruiting.
Experience supporting international contractor hiring.
Experience with ATS optimization, recruiting operations, or recruiting analytics.
Startup or special projects recruiting experience.
Contract Details
Initial 3-month independent contractor engagement
Compensation: $40–$50 per hour, depending on experience, qualifications, and the scope of services
Opportunity for extension based on project needs and performance
Due to the collaborative nature of this project, the engagement is expected to involve regular onsite collaboration from our Menlo Park office for the majority of the workweek
Opportunity to support one of Workstream's highest-priority operational initiatives and collaborate closely with cross-functional teams and company leadership
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
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Listed by Workstream for a position based in the United States. Employers on this board attest they are hiring domestically.
Payroll Managed Services Representative
Workstream · Lehi, Utah
Pay
$70k–175k
Setting
On-site
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Payroll Managed Services Representative
Lehi, Utah
Apply
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are building an AI-native Service organization that delivers accurate, timely, and customer-centric Payroll support. As a Payroll Managed Services Representative, you will help customers navigate their payroll needs while leveraging AI-powered tools and automation to enhance the quality, speed, and consistency of our service.
In this role, you'll combine payroll expertise with strong customer service skills, sound judgment, and a passion for continuous improvement. You'll collaborate closely with teammates and our Engineering, Product, and Design (EPD) teams to identify opportunities to streamline workflows, improve the customer experience, and scale our operations through thoughtful use of AI.
We're looking for someone who is dependable, detail-oriented, and customer-focused. You take ownership of issues from start to finish, communicate clearly, and adapt quickly to new tools and processes. You are excited by the potential of AI and automation while understanding that payroll requires accuracy, confidentiality, compliance, and careful human oversight.
This role is based in Lehi, UT, and follows a hybrid work schedule, with in-office collaboration on Tuesdays, Wednesdays, and Thursdays.
Day In The Life
Respond to customer questions, investigate issues, and provide clear, helpful resolutions.
Prepare regular payrolls using customer-provided data points and recurring items
Review payroll data, identify discrepancies, and follow established controls and procedures.
Deliver accurate and timely Payroll services to customers.
Handle sensitive payroll and employee information with a high degree of confidentiality.
Use AI-enabled tools and automated workflows to improve speed, quality, and consistency.
Apply human judgment to review, validate, and escalate AI-generated recommendations or outputs.
Identify recurring customer issues and manual processes that could be improved through automation.
Share customer feedback and operational insights with team leaders and the EPD team.
Participate in testing, rollout, and adoption of new AI-powered tools and processes.
Maintain accurate documentation and contribute to knowledge-base improvements.
Meet service, quality, productivity, and customer-experience goals.
Support a collaborative team environment through knowledge sharing, coaching, and continuous improvement.
Who You Are
Experience: 2+ years in payroll, customer service, operations, HR technology, finance operations, or a related field.
Attention to detail and commitment to accuracy.
Communication: Excellent written and verbal communication skills.
Prioritization: Ability to manage multiple priorities and meet time-sensitive deadlines.
Problem-solving and critical-thinking skills.
Software Proficiency: Comfort working with software, data, and digital workflows.
AI Adoption: Willingness to learn and use AI-powered tools responsibly.
Confidentiality: Ability to handle confidential information with discretion.
Customer-focused mindset and demonstrated ownership of issues through resolution.
Nice To Have
Payroll Processing: Experience processing payroll or supporting payroll-related customer inquiries.
Systems Knowledge: Familiarity with payroll systems, HRIS platforms, timekeeping systems, or financial software.
Certification: Payroll certification such as FPC or CPP.
Automation: Experience with workflow automation, AI-assisted tools, quality assurance, or process improvement.
Fast-paced Environment: Experience working in a fast-paced technology or service environment.
Success in This Role
Success will be measured by:
Completion: Accurate and timely completion of Payroll services.
Quality: High-quality, empathetic, and effective customer support.
Compliance: Consistent adherence to service controls, policies, and compliance requirements.
AI Utility: Productive and responsible use of AI-powered tools.
Process Improvement: Meaningful contributions to process and automation improvements.
Collaboration: Strong collaboration with teammates and the EPD organization.
Skill Development: Continued development of payroll, service, and technology skills.
What We Offer
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
In office amenities and stocked kitchen
401K Plan
Pre-tax commuter benefits
Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is $50,000 to $75,000 in Lehi, Utah, plus eligibility for a performance-based bonus and equity package. When determining a candidate's compensation, we consider a number of factors, including skill set, experience, job scope, and current market data.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Create a Job Alert
Interested in building your career at Workstream? Get future opportunities sent straight to your email.
Create alert
Apply for this job
*
indicates a required field
Autofill my application
First Name*
Last Name*
Email*
Phone
Country*
Phone*
Resume/CV*
Attach
Attach
Dropbox
Google Drive
Enter manually
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Cover Letter
Attach
Attach
Dropbox
Google Drive
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Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
Are you from the United States? *
Select...
Are you based in or within a reasonable commuting distance of our Lehi, UT office and able to work onsite three days per week as part of our hybrid schedule?*
Select...
What is your expected annual annual salary? *
Submit application
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