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Back to jobs Vice President, Field Underwriting United States Apply Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The VP, Field Underwriting owns Pie's underwriting P&L and the execution engine behind it. Reporting to the Chief Underwriting Officer and operating as a member of the executive team and peer to the VP of Insurance Product and Pricing, this leader is accountable for portfolio results, team performance, and the operating model that delivers them. The VP shapes company priorities alongside functional accountability — that means making enterprise-first calls when function and enterprise are in tension. They define how Field UW operates for the next several years: who it hires, how the onshore/offshore model evolves, what the AI-enabled underwriting function looks like at scale, and what underwriting excellence means for Pie's customers. This role partners closely with Corporate Underwriting on the automation roadmap, providing the field execution perspective that drives what gets built next. Someone who has managed a steady-state function will not thrive here. Someone who has built and restructured will. How You'll Do It Own Underwriting Results and Portfolio Performance Own loss ratio outcomes across New Business and Renewal. Drive underwriting strategy in partnership with the VP of Insurance Product and Pricing and the CUO, including appetite, authority standards, and risk selection philosophy. Partner with Corporate Underwriting on appetite, eligibility, and underwriting best practices development; anchor those decisions in field execution experience and portfolio loss data. Establish portfolio monitoring frameworks that surface emerging trends before they compound into loss problems. Help lead the underwriting review and corrective action cadence across the function. Design and Operate the Blended Underwriting Model Own the design and ongoing performance of Pie's blended onshore/offshore underwriting model. Set strategic direction for the offshore underwriting partnership, including quality standards, performance accountability, and scope of work over time. Define how work is segmented among onshore, offshore, and automated channels as the business scales. Build toward Pie's AI roadmap: own the coordination of human underwriting judgment and AI-assisted tools as those capabilities mature. Build and Lead the Organization Build and lead the Field Underwriting organization. Recruit and develop leaders for New Business and Renewal. Create a development culture that grows underwriting capability from within rather than relying entirely on external hiring. Establish and maintain the intellectual framework for WC risk selection across the function, partnering with Corporate Underwriting to ensure field execution reflects sound, consistent underwriting judgment. Drive consistent performance management practices across the team, partnering with the People team throughout the full team member lifecycle. Lead Strategically and Represent the Function Externally Actively shape enterprise priorities as a member of the executive team; represent Field UW's perspective while defaulting to what is best for Pie when function and enterprise priorities are in tension. Represent the Field UW function in SLT discussions on growth strategy, capital allocation, and competitive positioning. Partner with Business Development and Agency Management on key account strategy and agent-facing priorities. Engage with reinsurers, strategic partners, and regulators as needed on underwriting and portfolio topics. Build Pie's external presence in the workers' compensation underwriting community; contribute to industry dialogue in ways that strengthen Pie's positioning as an underwriting-led InsureTech. Technology and Operating Model Own the strategic vision for AI-enabled underwriting at Field UW: define what the function looks like when AI handles the repeatable work, where human judgment is irreplaceable, and what the transition roadmap is. Corporate Underwriting builds it; the VP defines the destination. Partner with Corporate Underwriting and Data Science on the automation roadmap: surface where human judgment is being applied unnecessarily and validate where automation is ready to take work off the team. Lead field-level adoption of new underwriting tools and AI-assisted workflows as Pie's capabilities grow; ensure the team is building capability, not dependency. Integral in the development of the documentation and systematization of underwriting standards — the inputs Corporate Underwriting needs to build and refine the rules and models that drive automation. The Right Stuff Educational Background: Bachelor's degree; advanced degree a plus. Experience: 15+ years of workers' compensation underwriting experience with demonstrated accountability for portfolio results. 10+ years leading underwriting organizations, including experience building or rebuilding a team, not just running one. Track record of operating model design and change leadership, not just execution management. Experience with technology-forward environments: InsureTech, innovative carrier, or MGA context preferred. Familiarity with blended onshore/offshore models or centralized underwriting at scale. Strong executive presence: capable of representing the function to SLT, reinsurers, and external partners. Analytically fluent: reads loss data, model outputs, and portfolio trends with confidence; able to connect data to strategy. CPCU, ARe, or equivalent; advanced credentials preferred. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $205,000 - $295,000 USD Compensation & Benefits Competitive cash compensation Comprehensive health plans Generous PTO Future focused 401k match Generous parental and caregiver leave Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional Information Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this opportunity?* Select... Will you now or in the future require our company to sponsor your employment visa?* Select... Are you legally authorized to work in the United States?* Select... Address Line 1* Address Line 2 (Optional) City* State* Select... Zip Code* U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Pie Insurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Pie Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

58 days ago

Claims Adjuster, Worker's Compensation

Pie Insurance · United States

Pay

$70k

Setting

Remote

Apply Sign in to favorite Permalink

Back to jobs Claims Adjuster, Worker's Compensation United States Apply Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers. How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’ compensation claims from set-up to closure. Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change. Mitigate claim exposure while achieving the best outcome. Determine timely and accurate compensability decisions within statutory requirements. Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Comply with all applicable statutory guidelines, rules, and regulations. Control legal activity with defense counsel through the litigation process while managing legal fees and costs. Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement. Claims Customer Service: Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations. Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc. Provide excellent customer service to internal and external customers and business partners. Participate in interactions with TPA adjusters and claims partners to drive optimized claims outcomes and top-notch claims experience. Advocate to ensure that Pie has a leading claims customer experience. Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes. The Right Stuff High School Diploma or equivalent is required. Bachelor's Degree or equivalent experience with some college coursework is preferred. Minimum of 2-years workers’ compensation claims experience is required. Claims experience working in the following states: Florida, Georgia, North Carolina, South Carolina, and Tennessee. Strong communication (written and verbal) skills, to deliver more complex information effectively. Strong problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction. Awareness of your own tasks, and how it impacts the team and deliverables. Experience using G-Suite Tools, and collaboration tools like Slack is preferred. Knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements. Demonstrated knowledge and experience in claim adjudication, medical management and litigation management. Developing ability to analyze and take necessary action in multiple focus areas, based on several data points. Ability to use skills to overcome conflict and reach beneficial outcomes. Ability to make claim decisions to mitigate exposure while achieving the best outcome. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $70,000 - $90,000 USD Compensation & Benefits Competitive cash compensation Comprehensive health plans Generous PTO Future focused 401k match Generous parental and caregiver leave Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional Information Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this opportunity?* Select... Will you now or in the future require our company to sponsor your employment visa?* Select... Are you legally authorized to work in the United States?* Select... Address Line 1* Address Line 2 (Optional) City* State* Select... Zip Code* Which states do you have Workers' Compensation claims handling experience in?* Are you licensed or certified to handle Workers' Compensation claims in any specific states? If so, please list them* How would you rate your familiarity with Workers' Compensation claims?* Select... U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Pie Insurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Pie Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

62 days ago

Total Rewards Manager

Pie Insurance · United States

Pay

$115k

Setting

Remote

Apply Sign in to favorite Permalink

Back to jobs Total Rewards Manager United States Apply Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Overall, the Total Rewards Manager is responsible for the strategy and execution of that strategy for base compensation, short term incentive compensation, long term incentive compensation, equity, benefits, and wellness. The work requires partnership with People Partners and Recruiters as well as the executive team, including the Director of People Operations, SVP of People and Talent, CEO, and CFO. How You’ll Do It Serve as the Compensation Partner to deliver strategic compensation support to the organization: Provide consultation and guidance to key stakeholders (Director of People Operations, Chief People Officer, CEO, and CFO) as well as other leaders and People Partners regarding compensation strategy, programs, and communications. Partner with People Partners and Talent Acquisition for all compensation activities related to their functions. Assist with ad-hoc requests and reporting needs. Compensation analysis: Ensure salary and equity structures remain market competitive as the market changes throughout the year. Work with People Partners to recommend any necessary off-cycle increases and market adjustments. Audit for pay gaps and ensure equitable pay. Maintain Pie’s job architecture: Prepare and/or review job descriptions reflecting job responsibilities, activities, duties, and requirements and recommend appropriate alignment within our job architecture. Ensure consistent application of job architecture throughout the organization thereby protecting equitable practices in job levels and compensation Assist in maintaining systems to ensure accuracy of compensation data, job profiles, bonus targets, equity, etc. Contribute to overall compensation strategy: Partner with external compensation consultant(s) on executive compensation practices, reviews, and recommendations. Assist with equity strategy, planning, and execution. Co-owns the implementation of the annual compensation and performance cycle program execution Administer benefits programs: Manages benefit programs, partnering with peers, vendors, consultants, and auditors to do so. Recommend changes to benefits programs. Implements and administers benefits programs. Administer leave programs. Own all benefits processes, systems, and reporting: Manage payroll contributions and match processes. Oversee all benefits-related reporting. Verify and maintain accuracy of data. Ensure compliance with applicable laws, regulations, and policies. The Right Stuff Bachelor's Degree or equivalent experience with some college coursework. 5+ years compensation and equity analysis experience. 3+ years of benefits administration experience. Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations. SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) and certified compensation professional credentials. Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team. Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future. Advanced awareness of workflow, and project tradeoffs to make decisions based on needs now and into the future. Experience using G-Suite and collaboration tools. Excel, HRIS (Workday), compensation tools. Experience using AI tools (Claude) and other AI tools specific to Total Rewards a plus The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $115,000 - $145,000 USD Compensation & Benefits Competitive cash compensation Comprehensive health plans Generous PTO Future focused 401k match Generous parental and caregiver leave Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional Information Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE Create a Job Alert Interested in building your career at Pie Insurance? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this opportunity?* Select... Will you now or in the future require our company to sponsor your employment visa?* Select... Are you legally authorized to work in the United States?* Select... Address Line 1* Address Line 2 (Optional) City* State* Select... Zip Code* U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Pie Insurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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Listed by Pie Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

62 days ago

Director, Actuary

Pie Insurance · United States

Pay

$180k

Setting

Remote

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Back to jobs Director, Actuary United States Apply Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Director, Actuary is responsible for leading Corporate Actuarial functions for workers' compensation and other P&C lines of business. This leadership position will manage a growing team of actuaries responsible for actuarial analyses in the areas of reserving, reinsurance, pricing, ratemaking, analytics, and systems integration in support of Pie's pricing and financial goals. Duties also include enhancing enterprise risk management capabilities, applying predictive models, researching workers' compensation industry trends, and developing and delivering presentations to a senior level audience. This work is used to develop financial forecasts and influence decisions of senior management; the results are communicated to a broad group of stakeholders, including Claims, Underwriting, Business Development, Actuarial and Product; this role will have significant visibility with the senior leadership group. Strong technical background, the ability to dig into details and find early indicators of problems, and communication skills to a wide audience, written and oral, will distinguish the ideal candidate. How You’ll Do It Execute Company Strategy: Ensure the consistent use of methods and assumptions across all lines of business as part of loss trends deep dives and regularly recurring work. Guide team members in developing the loss trends storylines for Workers’ Compensation and other lines of business. Manage regular reporting deliverables including competitor commentary and pure premium relativity. Establish relationships and collaborate with cross-functional areas to better prioritize work within the team and support the development of insurance trends. Collaborates with other actuaries and business units within Pie to ensure effective execution of actuarial data driven initiatives. Actuarial Analysis: Responsible for high quality and reproducible predictive and descriptive tools for business use. Closely reviews innovative models and recommends regulatory approach to innovation. Monitors business portfolio KPIs such as frequency and severity trends and proactively informs senior management. Collect, aggregate, and analyze data from multiple internal and external sources. Write and maintain code to build and maintain data pipelines for production models. Use and develop advanced actuarial techniques to discover patterns, insights, and trends in Pie data. Produce sound rate level indications with advanced understanding of actuarial ratemaking methodology. Work with Pie’s reinsurers and reinsurance broker to optimize Pie’s reinsurance program and create reporting, including bordereau materials, for reinsurance partners. Work with external partners like AM Best, auditors, and external consultants, as necessary. Partner with the Data team to identify and establish actuarial data requirements. Provide regular status updates to Pie’s senior leadership. Identify issues and recommend mitigation strategies. Ensure key stakeholders are identified and regularly informed of project status. Lead in the development and documentation of actuarial department processes. Leadership: Support, mentor, and coach as well as provide professional development for your team. Provide continuous feedback and opportunities for career development. Work in partnership with the People Partner on performance improvement and coaching plans. Identify hiring needs and be the hiring manager for recruiting high quality analysts. Work through conflict management needs and team member relations needs with the help and direction from the People Team. Work collaboratively with the People Partner throughout the team member lifecycle, including, but not limited to hiring, onboarding, performance management, team member relations, and offboarding. The Right Stuff Bachelor’s Degree required. 10+ years of progressive insurance Actuarial experience required. Fellow of Casualty Actuarial Society Experienced leader, with 6+ years of people leadership. Strong ability to motivate others to take initiative, as well as, establish psychological safety for team members to test, learn, and grow. Experience using SnowFlake, SQL, Python, and other programming languages is a plus. Master communicator: Ability to communicate up and down the organizational levels, strong executive presence. Expressing self effectively by where applicable, presenting their own, team, and cross functional perspectives and requests in a clear, direct and open manner. Foster open communication and dialogue by uncovering and resolving conflicts within the team and among cross functional groups, where applicable, in a constructive manner. Highly Collaborative: Understands others by seeking and understanding multiple points of view and needs of multiple cross functional groups. Strategic Thinker & Problem Solver: Demonstrates the ability to translate business segment strategy into functional plans and guiding execution. Can consistently apply integrative thinking skills to solve underlying needs and find the best possible solution. Proactive Operator: Surfaces issues early. Manages stakeholder expectations directly. Anticipates rather than reacts. AI-Native: Actively uses AI tools to accelerate analysis, drafting, and team productivity. Comfortable making AI adoption a stated team expectation. Independent Judgment: Brings well-reasoned actuarial positions to senior leadership and defends them under scrutiny. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $180,000 - $240,000 USD Compensation & Benefits Competitive cash compensation Comprehensive health plans Generous PTO Future focused 401k match Generous parental and caregiver leave Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional Information Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this opportunity?* Select... Will you now or in the future require our company to sponsor your employment visa?* Select... Are you legally authorized to work in the United States?* Select... Address Line 1* Address Line 2 (Optional) City* State* Select... Zip Code* U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Pie Insurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Pie Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

64 days ago

Underwriter / Senior Underwriter, Professional Liability (MPL)

At-Bay · Atlanta, Georgia, United States

Pay

$90k–115k

Setting

Remote

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Back to jobs Underwriter / Senior Underwriter, Professional Liability (MPL) Atlanta, Georgia, United States; New York, New York, United States; Remote - Northeast Apply to this job! About At-Bay At-Bay is the insurance provider for the digital age. On a mission to build the next generation of insurance, At-Bay combines world-class technology with industry-leading insurance expertise to protect close to 40,000 businesses from Cyber, Tech E&O and Miscellaneous Professional Liability (MPL) risks. At-Bay’s MPL line utilizes technology and automation to improve efficiencies in the underwriting process so that our dedicated PL team can focus on what matters the most - leaving their personal mark on our next major product, driving innovation, and contributing to the budding success of a leading InsurTech. With a core value of At-Bay’s to “Drive for Impact”, someone who has an entrepreneurial spirit and interest in working with senior leadership and product to develop the growing line will excel in this role. Role Overview: As an Underwriter / Sr. Underwriter, Professional Liability you’ll build out a new book of business centered around MPL and additional lines as they open up. Your impact goes beyond production–you’ll have influence over our GTM strategy, represent At-Bay at various marketing events and act as an SME to our internal teams. You will be responsible for reviewing and underwriting complex Professional Liability risks, developing pricing and risk strategies, and building and maintaining strong relationships with brokers and clients. Responsibilities: Executing marketing plans to increase market share with preferred brokers. Includes new business and retention goals. Manage and grow At-bay’s core broker base and GWP, making sure our brokers are getting world-class service at all times. Propose & negotiate price, coverage, and terms for insurance policies, and actively identify account rounding opportunities Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer Work with technology and data teams to create tools to enhance the underwriting process Attributes and Qualifications: Hands-on experience with MPL/ professional liability insurance underwriting fundamentals and principles. You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices Strong technology affinity, ability to work with advanced analytics software You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way You are a driven person who gets a deep satisfaction from getting things done, and is not afraid to cross the t’s and dot the i’s You are comfortable working in a fast paced, dynamic tech environment You have a clear, concise communication style What you'll get A competitive salary, benefits and options package An amazing role and professional growth opportunity Passionate, smart, and fun people to work with Location: Preference will be given to candidates who can work a hybrid schedule in our NYC office Our estimated base pay range for an Underwriter is $90,000-$115,000 per year and a Senior Underwriter role is $110,000-$145,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent. Create a Job Alert Interested in building your career at At-Bay? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Will you now or in the future require At-Bay to commence or sponsor an immigration case in order to employ you? (for example, H-1B or other employment-based immigration cases) Select... We’d love to make sure we’re aligned — what salary range would you feel comfortable with for this position? U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Submit application Powered by

Listed by At-Bay for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

64 days ago

Renewal Manager (ET)

Angle Health · San Francisco, California, United States

Pay

$60k–90k

Setting

Remote

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Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. We are seeking a proactive, relationship-driven Renewal Manager to own the end-to-end renewal experience for an assigned book of business. This role serves as the primary point of contact for brokers throughout the renewal lifecycle, partnering with internal teams to develop renewal strategies, drive retention, and deliver an exceptional customer experience. The Renewal Manager is responsible for managing broker relationships, developing renewal strategies, coordinating cross-functional activities, and ensuring renewals are completed accurately and on time. This role balances customer advocacy with business objectives while continuously seeking opportunities to improve the renewal experience. CORE RESPONSIBILITIES CUSTOMER RELATIONSHIP MANAGEMENT - Own the end-to-end renewal process for an assigned book of business, serving as the primary point of contact for brokers throughout the renewal lifecycle. - Build and maintain trusted relationships with brokers through proactive communication, responsiveness, and strategic partnership. - Conduct renewal strategy discussions with brokers, providing guidance on pricing, plan design changes, network updates, and available renewal options. - Deliver an exceptional customer experience while balancing retention goals and company objectives. RENEWAL STRATEGY & RETENTION - Review renewal offers and analyze competitive market information to develop effective renewal strategies. - Partner with Underwriting to identify opportunities for rate relief and retention while maintaining sound underwriting practices. - Proactively identify renewal risks and develop action plans to improve retention outcomes. - Negotiate renewal solutions internally to support customer retention and long-term partnerships. - Ensure renewal deliverables are completed accurately and within established timelines. CROSS-FUNCTIONAL LEADERSHIP - Collaborate with Underwriting, Account Management, Implementation, Billing, Eligibility, Product, Engineering, and other internal teams to deliver a seamless renewal experience. - Coordinate internal resources to resolve customer issues and remove operational roadblocks. - Partner with the Renewal Operations Coordinator to ensure documentation, administrative tasks, and operational workflows are completed efficiently. - Escalate complex issues when appropriate while maintaining ownership of the customer experience. OPERATIONAL EXCELLENCE - Maintain accurate renewal records within HubSpot, Zendesk, and internal systems. - Manage multiple renewal timelines simultaneously while ensuring all deadlines are met. - Identify opportunities to improve processes and enhance operational efficiency. - Participate in special projects and departmental initiatives that support the continued growth and scalability of the Renewal Team. REQUIRED - Bachelor's degree in Business, Communications, Healthcare Administration, or a related field, or equivalent professional experience. - 5+ years of experience in employee benefits, health insurance, account management, customer success, renewals, underwriting support, or a related field. - Strong understanding of employer-sponsored health insurance and the renewal lifecycle. - Excellent verbal and written communication skills. - Exceptional organizational and project management skills. - Strong analytical and problem-solving abilities. - Ability to manage multiple priorities in a fast-paced environment. - Customer-focused mindset with the ability to build strong professional relationships. PREFERRED - Experience working directly with brokers, consultants, or employer groups. - Knowledge of level-funded and fully insured health plans. - Familiarity with underwriting principles and renewal pricing strategies. - Experience using HubSpot CRM and Zendesk. - Advanced proficiency with Microsoft Excel or Google Sheets. - Experience working in a high-growth startup or fast-paced healthcare environment. BECAUSE WE VALUE YOU - Competitive compensation and stock options - 100% company-paid comprehensive health, vision & dental insurance for you and your dependents - Supplemental Life, AD&D, and Short-Term Disability coverage options - Discretionary time off - Relocation assistance - Paid parental leave and flexible return-to-work policy - Work-from-home stipend for remote employees - Company-provided meals for in-office employees - 401(k) - Opportunity for rapid career progression - Other benefits coming soon! About Us Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company. Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. ⚠️ A Note on Recruiting Outreach We’ve been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (like @anglehealthcareers.com). Please note that all legitimate emails from our team come from @anglehealth.com http://anglehealth.com. We will never ask for sensitive information or conduct interviews via messaging apps.

Listed by Angle Health for a position based in the United States. Employers on this board attest they are hiring domestically.

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