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Quick Summary You're the go-to person for Kin's Chicago office, running day-to-day operations, onsite events, and the culture programs that connect Kinfolk to each other. Who We Are Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we're building products that are clear, fair, and help homeowners feel confident — so homeowners aren't left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2026) - Inc. 5000 Fastest-Growing Private Companies - Forbes’ Fintech 50 (2023-2026) - Great Places to Work Certified (May 2024-May 2027) Most importantly, we're building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we're building, visit kin.com http://kin.com and see how we work (https://www.linkedin.com/company/kin-insurance/life/kin/). The Opportunity We're looking for a Specialist, Office & Experience to help us keep our downtown Chicago office running smoothly and build the programs that connect our people to Kin's culture. This role sits on the People Team and is the go-to resource for office management, onsite events, and employee experience. As a remote-first company, our Chicago office is one of the few places Kinfolk gather in person, which makes this role's impact outsized. You'll shape whether that office feels like a place people want to come to, and you'll build the programs — onboarding, recognition, swag, ERG support — that connect employees to Kin no matter where they sit. Your Responsibilities - Own day-to-day Chicago office operations, including supplies, food, mail, and building coordination, proactively anticipating needs before they become issues. - Own and evolve the office space and vendor and landlord relationships, keeping the office professional, organized, and reflective of Kin's culture. - Track and reconcile office expenses, and identify process improvements to streamline operations. - Serve as the central coordinator for all office events and company onsites, managing logistics end to end including venues, contracts, hotel group rates, and catering. - Negotiate and submit vendor contracts through the company procurement system. - Build and run employee experience programs across the lifecycle, including new hire orientation, recognition programs, and employee gifting. - Own the company swag program end to end, from inventory to vendor relations to shipping. - Own day-to-day employee communications, including the internal wiki and new hire content, and coordinate logistics for our Employee Resource Groups (ERGs). Success in This Role In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You'll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin's mission forward. Along the way, you'll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you've helped make. - The Chicago office runs like clockwork, with proactive systems in place so issues get caught before they affect anyone's day. - Onsite events and company gatherings consistently deliver a great experience for the Kinfolk who travel in. - New hires feel welcomed and set up for success from day one, thanks to smooth onboarding and a well-run swag program. - Employees feel more connected to Kin's culture through consistent recognition, ERG support, and communications. What You'll Bring - Demonstrated experience supporting workplace and employee experience, including maintaining clean and organized shared spaces; 3+ years working with learning and development, internal communications, and/or people teams preferred. - Proven experience planning and executing events, including vendor coordination, budgeting, and managing multiple priorities at once. - Exceptional attention to detail and organizational discipline, with a high degree of ownership and the proactive judgment to anticipate needs and improve things before problems arise. - An aligner, not just an executor — you make sure everyone is on the same page so decisions and momentum come easily. - Comfortable building relationships across internal teams like IT, plus vendors, landlords, and external partners at all levels. - Comfortable being a "yes" person while knowing when to push back on policies, budgets, or logistics. - Able to work in our downtown Chicago office three days a week, Tuesday through Thursday, with Monday and Friday as needed as business needs require. - Ability to lift 30–40 lbs. Bonus if you have: - Experience in HR, employee experience, or internal communications - Familiarity with the downtown Chicago area - Experience with Google Suite, Slack, or office management tools How We Hire We believe a great hiring experience should be clear, respectful, and human. We will accept applications for this position until August 18, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin's in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: - Prompt updates and feedback following interviews - Interviews with recruiters, hiring managers, and members of teams - Skills assessment relevant to the position, if applicable - Genuine, thoughtful human interaction at every step How We Support You We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits - Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level - 401(k) with company match up to 4% of eligible earnings - Multiple medical plan options, plus dental and vision coverage - Company-funded HSA contributions (based on medical plan selection) - Company-paid life insurance and short-term disability Health & Wellbeing - A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance - Access to mental health support and confidential counseling resources - Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays - Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development - Career mobility and internal growth opportunities across the organization - Professional development budgets for certifications, conferences, and learning available, subject to management approval HOW WE WORK We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. WHERE WE WORK We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. EEOC STATEMENT Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Listed by Kin Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

64 days ago

Claims Specialist

At-Bay · Atlanta, Georgia, United States

Pay

$80k–95k

Setting

On-site

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Back to jobs Claims Specialist Atlanta, Georgia, United States; New York, New York, United States Apply to this job! At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. The team The cyber claims team is the voice of our insured! At-Bay claims works closely with our security, cyber research, product and underwriting teams to connect the dots across rich data and improve At-Bay’s ability to underwrite cyber risk. As a member of our cyber claims team you’ll be surrounded by people that love what they do and a company that recognizes the value our team brings to the business. Our team is known for its industry leading loss ratio and service excellence which translates to helping our customers in time of need. Your impact Collaborate with internal team and external vendors to chart the best course for resolving cyber incidents Evaluate coverage for claims and draft coverage letters Build strong relationships across the company and act as trusted advisor for underwriting and risk function with regard to claims trends and development Foster feedback loop with underwriting and security team to fuel the improvement of our products and automated UW engine Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At-Bay is distinguishing itself Evaluate and manage exposure for cyber incidents Report on significant claims to management Evaluate and proactively set reserves Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop In this role we value Coachability to learn the dynamics of cyber insurance coverage A sense of humor and a healthy dose of humility Desire to have an impact far deeper than just the claims that you manage by collaborating across the company to understand the risks our insureds face and consistently improve our underwriting technology and products Excellent communication skills and capable of credibly speaking to clients and partners regarding cyber incidents and At-Bay’s value Experience partnering with external stakeholders Knowledge & experience 3-5 years of insurance claims-handling experience; at least 30% of the claims you currently handle are in cyber insurance, including ransomware, business email compromise, business interruption, and financial fraud Strong interpersonal skills Strong organizational and multitasking skills Dedication to delivering exceptional service to our customers Education & qualifications Licensed claims adjuster (good to have licenses in multiple states, and willingness to obtain more) College degree or equivalent experience/education Insurance practice experience as a paralegal also could be considered Pay transparency paragraph: Our estimated base pay range for this role is $80,000-95,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent. Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf We’d love to make sure we’re aligned — what salary range would you feel comfortable with for this position? Will you now or in the future require At-Bay to commence or sponsor an immigration case in order to employ you? (for example, H-1B or other employment-based immigration cases) Select... U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Submit application Powered by

Listed by At-Bay for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

64 days ago

Sr. Claims Specialist

At-Bay · Atlanta, Georgia, United States

Pay

$80k–110k

Setting

On-site

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Back to jobs Sr. Claims Specialist Atlanta, Georgia, United States; New York, New York, United States Apply to this job! At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. The team The cyber claims team is the voice of our insured! At-Bay claims works closely with our security, cyber research, product and underwriting teams to connect the dots across rich data and improve At-Bay’s ability to underwrite cyber risk. As a member of our cyber claims team you’ll be surrounded by people that love what they do and a company that recognizes the value our team brings to the business. Our team is known for its industry leading loss ratio and service excellence which translates to helping our customers in time of need. Your impact Collaborate with internal team and external vendors to chart the best course for resolving cyber incidents Evaluate coverage for claims and draft coverage letters Build strong relationships across the company and act as trusted advisor for underwriting and risk function with regard to claims trends and development Foster feedback loop with underwriting and security team to fuel the improvement of our products and automated UW engine Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At-Bay is distinguishing itself Evaluate and manage exposure for cyber incidents Report on significant claims to management Evaluate and proactively set reserves Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop In this role we value Endless curiosity A sense of humor and a healthy dose of humility Desire to have an impact far deeper than just the claims that you manage by collaborating across the company to understand the risks our insureds face and consistently improve our underwriting technology and products Excellent communication skills and capable of credibly speaking to clients and partners regarding cyber incidents and At-Bay’s value Experience partnering with external stakeholders Knowledge & experience 4-8 years of insurance claims-handling experience; at least 50% of the claims you currently handle are in cyber insurance, including ransomware, business email compromise, business interruption, and financial fraud Experience handling miscellaneous professional liability (E&O) third party claims is a plus Strong interpersonal skills Strong organizational and multitasking skills Dedication to delivering exceptional service to our customers Education & qualifications Licensed claims adjuster (good to have licenses in multiple states, and willingness to obtain more) College degree or equivalent experience/education Insurance practice experience as a paralegal also could be considered Pay transparency paragraph: Our estimated base pay range for this role is $80,000-110,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent. Create a Job Alert Interested in building your career at At-Bay? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf We’d love to make sure we’re aligned — what salary range would you feel comfortable with for this position? Will you now or in the future require At-Bay to commence or sponsor an immigration case in order to employ you? (for example, H-1B or other employment-based immigration cases) Select... U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Submit application Powered by

Listed by At-Bay for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

64 days ago

Licensed Financial Representative

Amplify Life Insurance · San Francisco, CA

Pay

Not listed

Setting

On-site

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************************ Financial Representative ************************ Full-Time | Remote in the United States ------------- About Amplify ------------- Amplify is transforming how families build wealth through life insurance. We are the first direct-to-consumer platform focused on helping clients leverage life insurance as both a protection and wealth-building vehicle. Through innovative technology and expert guidance, we make sophisticated financial strategies accessible, understandable, and actionable. Our mission is simple: create value for our customers while they are alive and well. We believe life insurance should do more than provide a death benefit—it should help families grow, protect, and access wealth throughout their lives. Backed by leading venture capital firms, Amplify is modernizing the life insurance industry and building the future of financial protection and wealth accumulation. -------------- About the Role -------------- As a Financial Representative, you will serve as a trusted advisor to individuals and families seeking life insurance and wealth-building solutions. You will engage with qualified leads provided by Amplify, conduct consultative sales conversations, and guide clients through the entire sales process from initial discovery through policy delivery and activation. Unlike traditional insurance sales roles, you will not be responsible for prospecting or purchasing leads. Amplify provides a pipeline of qualified inbound opportunities, allowing you to focus on what you do best: educating clients, building relationships, and helping customers make informed financial decisions. You will develop and manage your own book of business, serving as the primary point of contact throughout the client journey. From needs analysis and policy design to policy delivery, you will own the client relationship and drive successful outcomes. This role is ideal for highly motivated sales professionals who thrive in a performance-driven environment, enjoy helping clients achieve their financial goals, and are excited about combining technology, finance, and relationship-based selling. -------------- What You'll Do -------------- Client Acquisition & Sales ------------------------------ * Engage qualified inbound leads provided by Amplify through outbound calls, SMS, and email communications. * Conduct consultative discovery conversations to understand each client's financial goals, family needs, risk tolerance, and wealth objectives. * Educate clients on life insurance concepts, including term life insurance, Indexed Universal Life (IUL), and Final Expense (FE) solutions. * Present personalized recommendations and illustrate how proposed solutions align with client objectives. * Guide clients through the application process and gather all required information and documentation. * Consistently achieve or exceed individual sales and production goals. Book of Business Management --------------------------- * Serve as the primary relationship manager for assigned clients throughout the sales and delivery process. * Maintain regular communication with clients as they progress through underwriting and policy delivery. * Proactively manage client expectations and ensure a high-quality customer experience. * Coordinate with case managers to address client questions and facilitate timely policy approval and delivery. Policy Delivery & Client Retention -------------------------------------- * Conduct policy delivery appointments and review policy details with clients. * Ensure clients understand their policy structure, benefits, premium commitments, and long-term objectives. * Confirm successful policy delivery. * Identify opportunities for additional coverage, policy optimization, or future planning discussions. * Foster long-term client relationships that drive retention and referrals. Collaboration & Professional Development -------------------------------------------- * Partner with case managers, operations teams, and leadership to improve client outcomes. * Participate actively in sales coaching, training sessions, and team meetings. * Maintain required insurance licensing and continuing education requirements. * Contribute feedback to improve sales processes, customer experience, and platform enhancements. Compliance and Documentation ---------------------------- * Maintain compliance with all applicable insurance regulations * Follow company compliance, privacy, and data security policies * Accurately document all client interaction in the CRM * Ensure all disclosures and policy illustrations are presented in accordance with carrier and regulatory requirements * Protect confidential client information ---------------------- What We're Looking For ---------------------- Required Qualifications ----------------------- * Active Life Insurance License in at least one U.S. state. Must maintain all licenses, appointments, and continuing education requirements necessary to conduct business in assigned jurisdictions. * 2+ years of consultative sales experience, preferably in life insurance, financial services, or a related industry. * Demonstrated success in a commission-driven sales environment. * Strong communication and relationship-building skills. * Experience conducting sales conversations via phone and virtual meetings. * Ability to explain complex financial concepts in a clear and understandable manner. * Experience utilizing CRM systems, sales technology, and productivity tools. * Self-motivated, organized, and goal-oriented. Preferred Qualifications ------------------------ * Active Life and Health Insurance licenses * Experience with permanent life insurance products, including Indexed Universal Life (IUL). * Familiarity with financial planning, retirement planning, and tax-advantaged wealth accumulation strategies. * Bachelor's degree. * Bilingual English/Spanish. * Experience managing a book of business or ongoing client relationships. ------------ Compensation ------------ This position is designed as an exempt role and is compensated through a combination of base salary and commissions. This position is intended to qualify for applicable sales-related exemptions under federal and state law where permitted. Compensation and classification may be modified as required to comply with state-specific wage and hour requirements. * Base salary is subject to adjustment as needed to comply with applicable state and local wage and hour requirements. * Financial Representatives are eligible to earn substantial commission income through policy placements and client conversions. * The compensation structure is designed such that the majority of earnings are expected to be derived from commissions. Remote Work Requirements * Reliable high-speed internet connection * Dedicated professional workspace free from distractions * Ability to participate in video meetings * Compliance with company technology and security requirements Financial Representatives are expected to spend the majority of their working time engaged in sales activities, including client consultations, needs analysis, product recommendations, policy placement, policy delivery, and other revenue-generating customer interactions. This position requires availability during designated business hours and may require occasional evenings and weekend appointments to accommodate client schedules. Amplify offers: * Competitive base salary * Uncapped commission opportunity * Exclusive inbound leads * Comprehensive training and coaching * Fully remote work environment * Career growth opportunities * Health, dental, vision, and retirement benefits ----------------- Why Join Amplify? ----------------- At Amplify, you'll have the opportunity to help families protect their futures while building wealth through innovative financial solutions. You'll join a collaborative team that values transparency, accountability, growth, and customer impact. * No cold calling * No purchased leads * Inbound lead model * Venture-backed growth company * Proprietary technology platform * Opportunity to build a recurring book of business If you're looking for an opportunity to build meaningful client relationships, maximize your earning potential, and help shape the future of life insurance, we'd love to hear from you. Amplify is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Nothing in this job description constitutes a contract of employment. Employment with Amplify is at-will except where otherwise prohibited by applicable law.

Listed by Amplify Life Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

112 days ago

Customer Relationship Manager

Landeed · Hyderabad, TS, IN / Hyderabad, Telangana, IN

Pay

Not listed

Setting

On-site

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Work at a Startup Startup Jobs Resume Review Education How it Works Log In Customer Relationship Manager at Landeed(S22) ₹25K - ₹45K INR / monthly Landeed is India’s digital infrastructure for property intelligence, title verification and transactions Hyderabad, TS, IN / Hyderabad, Telangana, IN Full-time US citizenship/visa not required 1+ years Apply now About Landeed Two thirds of Indian court cases are land related. Our solution to this is the Landeed, India's fastest and most comprehensive title search engine. We are now actively growing our engineering and product teams to expand our title coverage to more Indian states and build an enterprise platform for government bodies and corporates alike. About the role About the Role As a CRM Operations Executive at Landeed, you will be at the heart of our customer requirement process — communicating with stakeholders, keeping customers informed, supporting upsell targets, and coordinating between our online and offline teams. This is a hands-on, fast-paced role suited to someone who is organised, proactive, and passionate about delivering great customer outcomes. This role is based in Hyderabad. Candidates from anywhere in India are welcome to apply — relocation is mandatory. Key Responsibilities 1. Stakeholder Communication Updates Communicate with stakeholders on a daily basis regarding new requirements and provide timely updates on existing ones Maintain accurate records of all requirement statuses and ensure stakeholders are kept informed at every stage Respond to stakeholder queries promptly and escalate unresolved issues to senior team members Prepare and share daily customer requirement update reports with stakeholders and internal teams 2. Online Operations & Customer Updates Work as part of the online operations team to ensure customers receive accurate and timely updates on their customer requirement status every day Follow up with customers on pending documentation, approvals, and next steps Maintain up-to-date records in the CRM system for all active customer requirements. Support team leads in meeting daily operations targets and SLAs 3. Upsell Support & Target Achievement Identify upsell opportunities during customer interactions and communicate relevant product or service options Support the online operations team in achieving quarterly upsell targets through proactive customer engagement Log and track upsell activities in the CRM and report progress to the team lead regularly Implement feedback from managers to improve upsell conversion rates 4. Stakeholder-Customer Liaison Act as a reliable bridge between stakeholders and customers, ensuring updates and information flow accurately and on time Proactively reach out to customers with requisition timelines, document checklists, and status updates on behalf of stakeholders Handle customer concerns and miscommunications professionally, escalating where needed Maintain detailed logs of all stakeholder and customer interactions in the CRM for tracking and quality purposes 5. End-to-End Customer Coordination Coordinate with both the online and offline operations teams to ensure smooth end-to-end customer experience. Follow up with stakeholders for required documents, approvals, and confirmations at each stage of requisition. Flag delays or blockers in the customer experience process to the senior operations team immediately Adhere to standard operating procedures (SOPs) and contribute to their improvement based on on-ground experience What We're Looking For Required 2–5 years of experience in CRM operations, customer operations, or a similar customer-facing role Good verbal and written communication skills in English; Telugu, Kannada or Hindi and multi language is an advantage Strong organisational skills with the ability to manage multiple customer requirements and stakeholder interactions simultaneously Comfort with tools like Google Sheets, Excel, or project tracking tools Proactive, detail-oriented, and comfortable working in a high-volume, deadline-driven environment Open to relocating to Hyderabad — candidates from anywhere in India are welcome Preferred Prior experience in property related information, legal tech, or documentation-related operations Prior experience in property related information, legal tech, or documentation-related Familiarity with real estate processes in India Experience in a target-driven role with exposure to upselling or cross-selling How Success Will Be Measured Daily stakeholder updates delivered without gaps or delays Customer requirement SLA adherence rate (target: 95%+) Upsell contribution towards quarterly team target CRM data accuracy and completeness for assigned Customer requests. Customer satisfaction and responsiveness scores What We Offer Competitive compensation for mid-level operations professionals Performance-linked incentives tied to upsell targets. Relocation support for candidates moving to Hyderabad Structured onboarding and hands-on training in property operations Clear growth path into senior operations and team lead roles Collaborative, high-energy work environment Health and wellness benefits Technology Backend Rust, gRPC, and PostgreSQL on AWS. We're building a next-generation API, prioritising good tools for getting code from local to prod with minimal red tape and review. We're also working on new tools like a dynamically created DAG of automated workflows that will pick apart and analyze ownership history, making the information immediately available to the user. Frontend React Native, Redux, CodePush, Detox, and RNTL. React Native has allowed us to prototype extremely quickly, taking an average of 3 weeks to release entirely new apps. We focus on ease of use and quick iteration, gathering feedback from users and pushing updates immediately with codepush. We've also developed a custom framework for forced updates when breaking changes are required. Apply now Other jobs at Landeed Business Development And Enterprise Sales (BDES) Hyderabad, TS, IN / Mumbai, MH, IN / Bengaluru, KA, IN / Chennai, TN, IN / DL, IN / Gurugram, HR, IN Full-Time ₹1M - ₹2.5M INR 0.10% - 0.20% 3+ Years View job Support Executive Hyderabad, TS, IN / Mumbai, MH, IN / Chennai, TN, IN / Bengaluru, KA, IN Full-Time ₹240K - ₹500K INR Any (New Grads Ok) View job Member of Technical Staff - AI/ML Engineer Hyderabad, TS, IN Full-Time ₹2.5M - ₹4.5M INR 0.10% - 0.50% 6+ Years View job Customer Success Executive Hyderabad, TS, IN / Hyderabad, Telangana, IN Full-Time ₹300K - ₹500K INR 1+ Years View job Content and Community Lead Hyderabad, TS, IN / Bengaluru, KA, IN Full-Time ₹600K - ₹1.8M INR 0.01% - 0.02% Any (New Grads Ok) View job Hundreds of YC startups are hiring on Work at a Startup. Sign up to see more › Work at a Startup Jobs Internships Events How it works Sign in Y Combinator About YC Press Privacy & Terms Contact Jobs by Role Software Engineer Jobs Design & UI/UX Jobs Product Manager Jobs Sales Jobs Marketing Jobs Support Jobs Operations Jobs Jobs by Location Software Engineer Jobs in San Francisco Product Manager Jobs in San Francisco Software Engineer Jobs in New York Product Manager Jobs in New York Software Engineer Jobs in Los Angeles Product Manager Jobs in Los Angeles Remote Jobs Remote Software Engineer Jobs Remote Design & UI/UX Jobs Remote Product Manager Jobs Remote Sales Jobs Remote Marketing Jobs Remote Support Jobs Remote Operations Jobs

Listed by Landeed for a position based in the United States. Employers on this board attest they are hiring domestically.

Insurance

124 days ago

Cyber Underwriter (Wholesale)

At-Bay · Atlanta, Georgia, United States

Pay

Not listed

Setting

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Back to jobs Cyber Underwriter (Wholesale) Atlanta, Georgia, United States Apply to this job! About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. Support and grow At-Bay’s core wholesale broker relationships while delivering a high level of service and responsiveness. Underwrite and grow a book of business, helping to achieve profitability and risk goals. Evaluate, price, and negotiate coverage terms and conditions for new and renewal business in alignment with underwriting guidelines and risk appetite. Review and analyze risks within At-Bay’s underwriting guidelines and maintain accurate underwriting documentation. Partner with senior underwriters, cyber analytics, product, marketing, and other internal teams to deliver strong broker and client outcomes. Contribute to underwriting process improvements by working with technology and data teams on tools and workflow enhancements. Attributes and Qualifications Approximately 1–3 years of underwriting experience in cyber liability and Tech E&O or specialty commercial insurance. Solid understanding of specialty commercial underwriting principles and insurance industry practices. Strong analytical and problem-solving skills with the ability to evaluate complex risks. Comfortable working with technology and data-driven underwriting tools. Technical aptitude; familiarity with concepts such as DNS, IP addresses, ports, databases, and networking is a strong plus. Strong communication and relationship management skills with brokers and internal stakeholders. Collaborative team player who is eager to learn, contribute, and support the broader team. Get new jobs like this in your inbox We'll email you when At-Bay posts a job like this one. 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Any information that you do provide will be recorded and maintained in a confidential file. As set forth in At-Bay’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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