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Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Howard location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.

What Makes You Successful in This Role

You're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.

Listed by Zūm for a position based in the United States. Employers on this board attest they are hiring domestically.

Transportation

36 days ago

Operations Supervisor

Zūm · Omaha, NE

Pay

$75k–90k

Setting

On-site

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About Zūm:

About the Role

We're seeking an experienced Operations Supervisor to support daily transportation operations at our Omaha, NE location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.

What Makes You Successful in This Role

You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.

Responsibilities

Operational Excellence & Performance Management

• Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination

• Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets

• Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated

• Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses

Team Leadership & Development

• Directly supervise and coach the staff, providing guidance, feedback, and professional development

• Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns

• Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports

• Identify and develop high-potential team members for advancement opportunities

Safety, Compliance & Customer Service

• Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements

• Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation

• Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded

• Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution

Qualifications

Basic Qualifications

• 2+ years of experience maintaining client relationships and managing accounts in an operational setting

• 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)

• 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries

Preferred

• Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership

• Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)

• Experience in K-12 transportation or working with school district customers

Proficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)

• Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines

• Demonstrated track record of developing direct reports and building high-performing supervisory teams

• Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.

Listed by Zūm for a position based in the United States. Employers on this board attest they are hiring domestically.

Transportation

36 days ago

Autonomous Vehicle Operator (MiCa)

Circuit · Boca Raton, FL (Mizner Park) 101 Northwest 4th Street Boca Raton FL 33432 USA

Pay

$20/hr

Setting

On-site

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Who Are We?Circuit’s goal is to reduce congestion and its harmful effects on our environment. We do this by moving people in electric shuttles that make mobility easier, smarter, and fun. Now, we’re taking the next step into the future with MiCa, our Level 4 autonomous shuttle. We are looking for tech-forward pioneers to help us launch and scale this cutting-edge technology.What Do We Value?At Circuit, we are a team of hard-working individuals passionate about changing the world one ride at a time. For this role, we value technical precision, situational awareness, and a "safety-first" mindset. We need people who don’t just love people, but also love the hardware and software that makes the future move.What is the Job all About?As an Autonomous Vehicle Operator (AVO), you aren’t just behind the wheel, you are the pilot of a sophisticated computer system. While the shuttle drives itself, you are the "Human-in-the-Loop" ensuring everything runs perfectly. You’ll monitor advanced software, manage system alerts, and chat with riders to make the future feel friendly and safe.MiCa will operate on a fixed loop inside Mizner Park, stopping at five designated locations. The shuttle uses advanced autonomous driving technology supported by Guident’s GuideOn Remote Monitor and Control Center, which provides live human oversight, real-time safety monitoring, and remote passenger assistance whenever needed.Own the Tech: Perform full vehicle startups, software initializations, and system checks. Think of it as "pre-flight" for a shuttle.Monitor & Intervene: Stay sharp by watching real-time data feeds and pedestrian activity. You’ll use a handheld controller interface to navigate tricky spots.The Bridge: Explain autonomous technology to curious riders, making them feel safe and excited about the future of transport.Safety Specialist: You will undergo rigorous training through Guident, learning to manage remote monitoring systems and ultra-low latency software.Maintain the Fleet: Ensure the vehicle is charged, the sensors are clean, and the cabin is pristine for every passenger.Selection for this role is competitive and performance-based. This position is filled through a tryout-based selection process:Step 1: Applicants who pass the initial screening are invited to a paid evaluation.Step 2: This "tryout" includes a driving simulation, controller-based intervention scenarios, and public interaction exercises.Step 3: Top performers move to active scheduling. Qualified peers may join our Certified Reserve Pool for future expansion or backfill.

Listed by Circuit for a position based in the United States. Employers on this board attest they are hiring domestically.

Transportation

69 days ago

Operations Supervisor

Zūm · Howard County, MD

Pay

$85k–97k

Setting

On-site

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About Zūm:

About the Role

We're seeking an experienced Operations Supervisor to support daily transportation operations at our Howard, MD location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.