Staff AI Engineer
Job Description
About Acquia
Acquia is the digital experience platform built for a world where your audience isn't only human. Its agents too.
As AI agents become active participants in how people discover, consume, and act on digital content, Acquia gives enterprise teams the platform to create, manage, and distribute experiences designed for both. Powered by agentic AI that orchestrates — not just advises — Acquia automates complex digital workflows within the governance guardrails large organizations require.
The world's #1 Drupal hosting provider, Acquia brings together Content Management, Digital Asset Management, and Product Information Management in a single AI-powered Command Center: Acquia Source.
Acquia. Built for every audience, human or otherwise.
The Role: Acquia is seeking a Staff AI Engineer to join our AI Core Engineering team. This is first and foremost a hands-on engineering role — you will spend the majority of your time designing, building, and shipping production-grade agentic AI workflows across the Acquia DXP. LangGraph, Temporal, Pydantic and LangFuse are your primary tools; enterprise reliability, observability, and scale are your standards. You'll also play a light but meaningful mentoring role, helping to lift the AI engineering capability of those around you as the team grows.
Key Responsibilities
- Write and ship production AI code daily — you are an active contributor.
- Architect agentic AI workflows using LangGraph, Temporal, Pydantic — stateful, multi-agent workflows built for enterprise scale and reliability.
- Own AI observability via LangFuse: tracing, prompt versioning, evaluation, and performance benchmarking across all model interactions.
- Set AI engineering standards for agent design patterns, RAG, prompt management, context optimization, and tool-calling strategies.
- Partner with product and platform teams to deliver AI architectures that meet enterprise SLA, security, and compliance requirements.
- Evaluate and adopt emerging tooling — benchmarking LLM providers, orchestration frameworks, and agentic stack improvements.
- Mentor engineers as a natural extension of your work — sharing knowledge through code reviews, pairing sessions, and design discussions, not through management overhead.
- Represent Acquia's AI capabilities in customer architectural reviews, technical discovery, and roadmap conversations.
Required Experience
- 8+ years of software engineering with 3+ years in production of AI Agents.
- Hands-on LangGraph, Temporal, Pydantic expertise — stateful, cyclic, multi-agent workflows at enterprise scale.
- Hands-on LangFuse expertise – tracing, evaluation, prompt management, and dataset- driven testing
- Proficiency with agent harness frameworks such as LangChain or similar (e.g. LlamaIndex, CrewAI) — composing chains, tools, memory, and retrieval pipelines.
- Deep Python proficiency and strong engineering fundamentals (testing, CI/CD, architecture).
- Cloud AI deployment experience (AWS, Azure, or GCP) including containerization and inference cost management.
- RAG architecture knowledge— vector databases, embedding models, and retrieval strategies.
- B.S. in Computer Science or equivalent practical experience.
Desired Skills
- Enterprise SaaS or CMS, including familiarity with Acquia's Drupal-based DXP experience
- Agentic development workflow fluency — AI-assisted coding tools (Copilot, Cursor, Claude) as everyday accelerators.
- Familiarity with persistent agent runtimes – such as OpenClaw and Hermes Agent, understanding cross-session memory, autonomous skill creation, and always-on agent infrastructure as it matures in enterprise contexts.
- LLM fine-tuning or model evaluation experience and awareness of foundational model tradeoffs.
- Human-in-the-loop — interrupt-driven agents and enterprise design
- Strong communication skills — able to present AI system design to both engineers and C-suite stakeholders.
- Senior IC track record — known for the quality of your own code and system designs, with mentoring that happens organically through great work, not through meetings.
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. For more information about our commitment to inclusivity and diversity, please visit our Diversity and Inclusion page.
Partner Marketing Director
Job Description
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!
Career Exploration at Acquia
Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.
ABOUT THE ROLE
Reporting to the VP of Platform & Solutions Marketing, the Partner Marketing Director owns how Acquia goes to market with and through our partner ecosystem agencies, system integrators, and technology partners across our solution portfolio. You own the partner commercial story, the co-sell plays partners run, and the operating model that makes partner GTM repeatable rather than a pile of one-off decks.
This is a leadership seat for someone who drives programs to done. We use AI to do the job better and faster and automate the work that doesn't matter, and everyone on this team demos and presents on stage. This is a strategy role, not a behind-the-keyboard one.
RESPONSIBILITIES
- Own partner GTM strategy and narrative across the solution portfolio, and the case for why building on Acquia is the smart bet for an agency or SI practice.
- Define the partner messaging, positioning, and the tactics that will drive the most impact, coordinating across Product Marketing, Partner leadership, partner marketing, partner enablement, and the regional partner team.
- Build joint value propositions, co-sell plays, and joint Path-to-Value assets on a value-selling spine (Signal > Value > Action) that a partner's sellers can run without you in the room.
- Build partner enablement that gets used pitch decks, battlecards, solution briefs, demo narratives, campaign-in-a-box and prove adoption.
- Operate at the PMM, Partner, Sales, and RevOps team as a peer of the existing leadership, comfortable in pipeline reviews and deal desks.
- Define and report partner-sourced and partner-influenced pipeline, partner-attached deal rate, and partner-influenced revenue.
- Support partner events including travel to support key events or to collaborate in person with our partners (~15% travel)
QUALIFICATIONS
- 7+ years in product marketing, partner / channel marketing, or partner GTM, including time at a level where you owned the strategy.
- Exceptional program management and leadership. You run complex, cross-functional programs end to end. You lead the room, make decisions without waiting for consensus, and get things moving. People align to your cadence and things ship.
- Familiarity with the agency / SI ecosystem and how those businesses make money.
- A track record of building a partner or channel GTM motion from the ground up, not just maintaining one.
- A strategist, not a content marketer. You drive positioning and strategy and think critically about the moments of impact.
- AI-first ways of working. You use AI to move faster research, drafting, analysis, automation and have a clear point of view on where it helps and where it gets in the way.
- Presentation and demo skills. Everyone here presents and demos on stage; you are compelling live, whether it is a partner keynote, a co-sell pitch, or an internal readout.
- Cross-functional operating chops as a peer of sales, not a vendor to it.
PREFERRED QUALIFICATIONS
- Experience in MarTech, DXP, CMS, or AI-adjacent enterprise software.
- Familiarity with Drupal and its implementation-partner community.
Why Acquia
Acquia is the digital experience platform built for a world where your audience isn't only human. Its agents too. We help the world's most ambitious brands build, deliver, and optimize digital experiences — powered by Drupal.
This role sits at the intersection of community, content, and category creation. You will have executive support, a clear mandate, and the opportunity to define what developer relations looks like for a modern DXP.
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.
Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.
Key Account Manager
Job Description
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!
Career Exploration at Acquia
Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.
The Opportunity
Acquia is seeking a high-impact, results-oriented Key Account Manager to champion our most strategic partnerships across North America. In this role, you aren’t just managing a list of clients; you are a strategic advisor and a growth engine. You will be responsible for the health, retention, and—critically—the commercial expansion of your assigned accounts.
This is a premier opportunity to work with best-of-breed open-source technology in a high-growth market. You will act as the customer’s internal advocate, ensuring a world-class experience while identifying untapped potential to grow Acquia’s footprint within their organization.
Primary Responsibilities
- Strategic Account Growth: Proactively identify, negotiate, and close expansion opportunities (upsells and cross-sells) within your existing book of business to exceed growth targets.
- Relationship Management: Build and maintain deep-rooted relationships with key stakeholders, business users, and procurement teams to ensure long-term partnership health.
- Retention & Renewals: Partner closely with dedicated Renewal Managers to ensure a seamless renewal experience. You will provide the strategic context and account health insights necessary to mitigate churn risk and facilitate timely contract executions across your territory.
- Customer Advocacy: Act as the “voice of the customer” within Acquia, collaborating across Sales, Technical Support, and Finance to resolve issues and optimize the customer journey.
- Strategic Planning: Create and execute data-driven territory plans designed to maximize both account retention and lifetime value (LTV).
- Operational Excellence: Maintain rigorous hygiene within Salesforce and other CRM tools, ensuring accurate forecasting and account documentation.
Job Requirements
- Experience: Minimum of 5 years in an Account Management or Success role, specifically selling/managing complex cloud or SaaS solutions for large enterprises.
- Expansion Track Record: A proven history of owning and exceeding a sales quota, with a specific focus on growing revenue within existing accounts.
- Leadership & Collaboration: Exceptional communication skills and the ability to lead cross-functional teams to deliver on customer needs.
- Self-Starter Mentality: Ability to drive account strategy proactively with minimal oversight, thriving in a fast-paced, high-autonomy environment.
- Analytical Rigor: Highly detail-oriented with the ability to prioritize tasks, manage multiple systems, and navigate complex procurement cycles.
- Tech Stack: Proficiency in Salesforce.com and Google Workspace (Google Docs, Sheets, Slides, and Drive) is required.
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.
Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.
Sr. Product Marketing Manager, Acquia Source
Job Description
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!
Career Exploration at Acquia
Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.
ABOUT THE ROLE
Reporting to the Director of Product Marketing for Source, the Sr. Product Marketing Manager owns the positioning, messaging, launches, and feature-release support for Acquia Source, our agentic SaaS CMS and DAM solution for marketing teams. You turn Source's capabilities into the assets the field uses to win marketing buyers.
This role is a balance of strategy and fast paced execution but it is not an isolated content-production role. You decide where the message matters and make it sharp, and you use AI to handle the rest. Acquia Source is an AI-native product, so we expect you to be an AI-native marketer. We use AI to do the job better and faster, and everyone on this team demos and presents on stage.
RESPONSIBILITIES
- Own positioning and messaging for Source CMS and DAM.
- Run launches and feature-release support end to end.
- Maintain competitive coverage for the content and marketing-cloud category with support from our head of competitive intelligence
- Build AEO / AI-citation proof points and sales-play assets on a value-selling spine (Signal > Value > Action).
- Partner with the Source Evangelist (user-facing proof and technical content) and with Demand Gen.
QUALIFICATIONS
- 5+ years in product marketing or a closely related role.
- A strategist, not a content marketer. You think critically about the moments of impact and drive the positioning, rather than producing assets on a treadmill.
- AI-first ways of working. You use AI to move faster and automate low-value work, and you can tell real agentic strategy from automation in a dressed-up costume.
- Presentation and demo skills. Everyone here presents and demos on stage; you are compelling live, in a product demo, a customer session, or a conference talk.
- Strong, clear writing that turns product capability into marketing-buyer value, and reliable launch execution.
- Experience in CMS and DAM categories is a must
PREFERRED QUALIFICATIONS
- Working knowledge of AEO / GEO.
- Familiarity with Drupal and the Acquia product line
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.
Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.
Senior Product Marketing Manager, Cloud Platform & Drupal
Job Description
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!
ABOUT THE ROLE
Reporting to the Director of Product Marketing for Platform & Drupal, the Product Marketing Manager owns the positioning, messaging, launches, and feature-release support for Acquia's platform and Drupal solution, our PaaS plus Drupal offering for technical buyers (CTO, CIO, CISO). You turn product capability into the assets the field uses to win deals.
This role is a balance of strategy and fast paced execution but it is not an isolated content-production role. You decide where the message matters and make it sharp, and you use AI to handle the rest. You must have real Drupal experience; your credibility with this audience depends on it, and everyone on this team demos and presents on stage.
RESPONSIBILITIES
- Own positioning and messaging for the Cloud Platform and supporting products, from the narrative down to web pages, one-pagers, and solution briefs.
- Run launches end to end: messaging, assets, and field readiness.
- Own feature-release support across the PaaS portfolio.
- Support the competitive GTM: turn intel from Competitive & Market Intelligence into ready-to-use positioning, plays, and content. (They own the intel; you turn it into action.)
- Partner with the Drupal Evangelist and technical content lead on a cohesive content strategy, and pull that content into your GTM activation.
- Build sales enablement assets on a value-selling spine (Signal > Value > Action).
QUALIFICATIONS
- 5+ years in product marketing or a closely related role.
- Demonstrated Drupal experience (required): hands-on or deep exposure, enough to be credible with a technical audience.
- A strategist, not a content marketer. You think critically about the moments of impact and drive the positioning, rather than producing assets on a treadmill.
- AI-first ways of working. You use AI to move faster and automate low-value work, with a point of view on where it helps and where it doesn't.
- Presentation and demo skills. Everyone here presents and demos on stage; you are compelling live, in front of the field, customers, or a conference room.
- Strong, clear writing that makes technical material persuasive.
- Reliable launch execution; you can manage multiple launches and deadlines in a fast-paced environment.
- Experience at a DXP, CMS, PaaS, or open-source company.
PREFERRED QUALIFICATIONS
- Participation in the Drupal community.
- Developer or technical-buyer marketing.
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.
Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.
Regional Account Manager
Job Description
About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!
Career Exploration at Acquia
Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.
The Regional Account Manager will be responsible for delivering Renewal targets and upselling in specific accounts.This role will proactively engage in the day-to-day Account Management of accounts and must be be able to mitigate customer escalations and risks with the appropriate sense of urgency, and build strong cross-departmental relationships with other stakeholders in the organization. This role will work directly with Sales, Technical Support, Operations, and Finance.
Acquia is seeking a candidate who can think strategically and execute tactically. He/She will be data and metrics driven, hands on, detail oriented, articulate and credible and have the ability to strategically work within accounts.
The specific responsibilities of the position include:
- Drive customer retention and identify upsell opportunities
- Responsible for account plan strategies that result in performance and/or improved customer experience
- Attend customer onsite visits, including ownership of key relationships in a client and hosting Quarterly Business Reviews and identify risk and opportunity
- Build relationships with strategic leadership level customer contacts
- Exceed quarterly renewal and net renewal goals
- Partner with internal resources to resolve customer escalations or operational issues, and remove roadblocks from team
- Coordinate with business users and procurement to ensure timely renewals
- Identify Process inefficiencies and provides recommended solutions
Required Qualifications, Skills & Experience
- Proven track record of sustaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities
- Experience with running a high volume of accounts
- 2-5 years working in an account management role providing tech solutions to large enterprises
- Ability to manage multiple systems and administration at once
- Has owned & exceeded a Quota
- Strong Forecasting and analytical skills
- Energetic, smart, dynamic, and strategic
- Strong executive presence; ability to influence decision making internally and externally at all levels; crisp, to the point & confident
- Ability to work effectively within a dynamic, fast paced and ever changing environment
- Good communicator with the ability to articulate a strong value proposition
- Meticulous attention to detail and high level of accountability are imperative
- Self-starter who can set and manage priorities
- Strong teamwork, communication & cross-group collaboration skills
- Must be able to proactively drive accounts and resolve customer escalations with minimal oversight
- Bachelor degree is required
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. The compensation range provided reflects the base pay only, not the full On-Target Earnings (OTE). This role is also eligible for variable compensation.
Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.
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