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Senior Director, Risk Stratification, Remote
Aledade · Remote, United States
$140k–250k
41 days ago
♡
Senior Software Engineer II - Ingestion AI Engineer
Aledade · Remote, United States
$140k–250k
47 days ago
♡
Senior Program Specialist, Hospital & Health System Enablement and Ops, Remote
Aledade · Remote, United States
Not listed
48 days ago
♡
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Staff Security Engineer - IAM
Aledade · Austin, TX
Pay
$120k–225k
Setting
Remote
The Staff Security Engineer will be responsible for designing, implementing, and maintaining security identity services that support our business. You will understand data and automation are important ingredients to our mission and know how to actively employ these ingredients at scale. Beyond the technical expertise, we value individuals who can partner cross-functionally across various teams, driving impactful outcomes and further securing our digital landscape.
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Lead the development, implementation, and ongoing maintenance of comprehensive security strategies and solutions.
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Design and deploy advanced identity security controls to safeguards networks, systems, and applications.
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Work across disciplines to shape our security services strategy and execution
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Set and uphold the standard for security processes to support high-quality engineering
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Mentor and galvanize new engineers to do their best work
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BS/BTech (or higher) in Computer Science, Information Technology, Cybersecurity or a related field
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8+ years of experience in software or security engineering within Cloud Native environments
Domain Specific Minimum Requirements
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Cloud IAM Architecture: Deep knowledge of cloud security architectures (AWS IAM, Azure Entra ID, or GCP IAM), including designing/enforcing least-privilege roles, RBAC/ABAC, and permission policies.
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Identity Protocols & Governance: Proficiency in identity standards and federation protocols (SAML, OIDC, OAuth, LDAP/Directory Services), user lifecycle automation, SSO, MFA, and Just-In-Time (JIT) access.
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Automation & IaC: Strong hands-on proficiency with Infrastructure as Code (Terraform or CloudFormation) and scripting (Python or PowerShell) to automate identity provisioning, drift detection, and access workflows.
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Non-Human Identity (NHI) Fundamentals: Practical experience managing service accounts, API keys, bots, and automated workload identities across cloud infrastructure.
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Experience architecting, developing, and deploying large-scale distributed systems at scale
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Experience with cloud technologies, e.g., AWS, Azure, GCP
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Experience building continuous integration and continuous development (CI/CD) pipelines
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Familiarity with server-side web technologies (eg: Java, Python, Scala, C#, C++, Go)
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4+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value
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Experience with health-tech systems, like Electronic Health Records, Clinical data, etc.
Domain Specific Experience
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AI Identity & Access Management
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NHI Architecture: Design secure, scalable, and automated solutions for managing service accounts, machine identities, secrets, certificates, APIs, and cloud-native workloads.
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AI/ML Security & Threat Modeling: Hands-on experience with AI/ML tools (e.g., Gemini, Claude, AWS Bedrock), conducting threat modeling for AI systems, or managing automated permission guardrails for AI agents.
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AI/ML Security & Threat Modeling: Hands-on experience with AI/ML tools (e.g., Gemini, Claude, AWS Bedrock), conducting threat modeling for AI systems, or managing automated permission guardrails for AI agents.
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Advanced Protocols & Microservice Security: Familiarity with SPIFFE/SPIRE, zero-trust network architectures, or complex containerized identity frameworks.
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SIEM & Security Observability Tools: Experience orchestrating VPC flow logs and audit feeds into security analytics tools (e.g., Crowdstrike, Sumo Logic, Wiz, Zscaler).
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Industry & Regulatory Context: Experience with health-tech systems, clinical data environments (EHRs), and regulatory standards (HIPAA, SOC 2, ISO 27001).
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Certifications: CISSP, OSCP, CEH, Certified AI Security Specialist (CAISS), or GIAC Machine Learning Security Engineer (GMSE).
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Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Enterprise Apps Admin II
Aledade · Austin, TX
Pay
Not listed
Setting
Remote
Enterprise Apps Admin II
Austin, TXTechnology – Technology /Remote
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The Enterprise Apps Admin II serves as a subject matter expert and core technical owner for critical business applications across Aledade’s software ecosystem. Operating with a high degree of independence, this role is responsible for full-lifecycle application management, including collecting and analyzing complex business requirements, designing and configuring technical solutions, and maintaining platform security and data integrity.
The Enterprise Apps Admin II actively partners with cross-functional stakeholders to translate operational strategies into automated workflows and system architectures. You will perform regular system optimization, troubleshoot complex multi-system integrations, manage sandbox environments, and execute technical changes according to industry best practices. This role requires analytical problem-solving skills to independently evaluate platform health and enforce system governance without daily oversight.
Primary Duties
Advanced Solution Design & Configuration
Lead the end-to-end configuration and implementation of medium-to-high complexity platform features, custom data objects, advanced business rules, and multi-step automated workflows.
Collaborate independently with business stakeholders to gather, analyze, and translate operational requirements into scalable, native platform configurations.
Platform Administration & Security Governance
Own day-to-day advanced administrative functions, including user access architecture, role hierarchies, complex sharing/permission models, advanced reporting/dashboards, and system audit logging.
Enforce system security parameters, least-privilege access controls, and data validation rules to protect institutional data privacy.
System Maintenance, Optimization & Quality Assurance
Conduct scheduled application maintenance, database deduplication, and performance cleanup tasks according to platform-specific best practices to minimize configuration clutter.
Ensure all configuration changes undergo rigorous user acceptance testing (UAT) and regression testing, maintaining complete documentation within tracking pipelines (e.g., Jira).
Advanced Troubleshooting & Integration Management
Monitor and maintain middleware/iPaaS platforms
Partner with external vendors or internal technical teams to isolate root causes and implement permanent configuration fixes for recurring issues.
Release Evaluation & Operational Readiness
Monitor system uptime, respond to critical application errors or post-release production defects, and provide occasional support during major upgrade or patch windows.
Research upcoming vendor platform release notes, evaluate the business impact of new native features, and proactively recommend updates to maximize platform ROI.
Minimum Qualifications
Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
Experience: 4+ years of professional experience in enterprise software administration, business applications engineering, or a closely related technical role.
Core Tooling: 2+ years of hands-on experience utilizing advanced administrative design features (e.g., visual workflow builders, schema managers, custom automation suites) within a major enterprise application.
Agile Frameworks: Proven experience operating within an Agile development environment, independently managing individual ticket backlogs, estimations, and status loops.
Certifications: Holds at least one core administration certification tied to their primary application domain (e.g., Salesforce Certified Admin, Atlassian Certified Professional, NetSuite Administrator, or Ironclad CLM Core Administration).
Preferred KSA’s
Requirement Articulation: Demonstrated ability to understand, distill, and articulate complex cross-functional business requirements into clean technical layouts.
Analytical Thinking: Strong creative and analytical problem-solving mindset, with a proven track record of resolving ambiguous system issues.
Task Prioritization: Proven ability to meet strict deadlines, manage simultaneous business requests, and navigate professional communication both laterally and upward to leadership.
Operational Adaptability: Availability to occasionally work outside standard business hours to monitor vendor upgrades, system cutovers, or critical service restorations.
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
Aledade PBC Home Page
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Director, Risk Stratification, Remote
Aledade · Remote, United States
Pay
$140k–250k
Setting
Remote
Senior Director, Risk Stratification, Remote
Remote, United StatesBusiness Operations – Office Of The CEO /Full Time /Remote
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Working in the Office of the CEO and reporting to the VP of Point of Care & Risk Stratification, the Senior Director of Risk Stratification will lead strategy and execution for both partnership and go-to-market efforts across Aledade’s Risk Stratification / Risk Adjustment program.
This leader will own end-to-end accountability for 1) proactive identification, development, and execution of Aledade field / market teams, practice, and end user go-to-market efforts for all Risk Stratification program- and product-related efforts, 2) strategic relationship building and partnership with Aledade’s payer partners to advance complete and accurate diagnosis documentation, 3) strategic relationship building and partnership with leaders at Aldeade’s multi-specialty, enterprise, FQHC, and other large strategic practices on risk stratification-related topics, and 4) identification, evaluation, contracting, and cross-functional execution of net new vendor and external partnerships that support complete and accurate diagnosis documentation.
Additionally, this role will 1) provide direction and strategic expertise to junior Transformation team members owning individual risk stratification / risk adjustment, EHR Overlay, and/or other strategic initiatives, including incentive and adoption programs, educational efforts, hotspotting, monitoring, and alerting development, practice and user-level prioritization and triage, and 2) coordinate with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade to advance collaborative risk stratification efforts.
The role is expected to start as a senior individual contributor, but is expected to grow into a people manager in the near term.
Primary Duties:
Own strategy and execution for field, practice, and end user go-to-market efforts for all Risk Stratification program- and product-related efforts
Own partnerships with strategic practice partner leadership, payer partners, and vendors to advance complete and accurate diagnosis documentation
Direct other Transformation team members’ ideation and execution of risk stratification, EHR Overlay, and other strategic initiatives, providing subject matter expertise, leading cross-functional coordination across Aledade and external partners, and providing guidance on new and maturing program design, materials development, reporting and monitoring, prioritization, and value estimation
Coordinate with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade to advance collaborative risk stratification efforts
Minimum Qualifications:
Bachelor’s Degree required, preferably in Economics, Business, Healthcare, or a related field
10+ years of progressive professional experience, or 7+ years progressive professional experience with a Master’s Degree, strongly preferred
4+ years of experience in value-based care
4+ years of experience working on initiatives directly related to risk adjustment, risk stratification, EHR Overlay and/or Point of Care Insight Delivery, and/or scaled health tech operations
2+ years of experience working in a central organization hub and partnering with provider stakeholders and/or field / market teams supporting provider stakeholders to design, launch, scale, and evaluate initiatives and support performance improvement
Preferred Qualifications:
Advanced exploration of emerging AI tools, with additional preference given to individuals that have demonstrated ability building, scaling, and/or teaching AI tooling to broader teams
Expert Excel skills required, including the ability to work with large, complex, & often incomplete data sets; conduct one-off complex analyses quickly; and utilize Index / Match, XLOOKUP, FILTER, and other advanced formulas
Advanced PPT skills required, including storyboarding skills, ability to translate complex analyses and concepts into engaging slides, and ability to draft executive-level materials with limited direction
Exceptional written and verbal communication skills, as well as the ability to build strong relationships and work with individuals at all levels of the organization, tailoring communication style as appropriate based on audience
Excellent project management skills, including proven track record leading complex, cross-functional initiatives in health care operations settings
Strong strategic planning and analytical skills
Strong “business analyst” toolkit, including abilities to independently prioritize, solve problems via hypothesis-driven analytical methods, manage across multiple responsibilities and projects, execute with attention to detail, and overcome ambiguity
Poise, confidence, and maturity interacting with key stakeholders, including senior leaders
Commitment to confidentiality and discretion in appropriately handling sensitive information is required
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
Aledade PBC Home Page
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Integration Project Manager
Aledade · Austin, TX
Pay
$80k–120k
Setting
Remote
Integration Project Manager
Austin, TXProduct – Practice Success /Remote
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In this role you are a subject matter expert in HL7, 837, and CCDA interfaces who will manage the delivery of interface projects aiming to obtain Claims, Scheduling, and Clinical data from a wide variety of vendors to enable our partner practices to use key functionality in Aledade’s population health platform. The Project Manager will engage with a variety of internal and external stakeholders to ensure timely execution of interfaces from planning and discovery, connectivity, data delivery, and bringing respective interfaces live.
Primary Duties
Provide critical leadership to ensure overall quality of project planning and execution, while minimizing and mitigating portfolio risks
Managing the execution of multiple healthcare integrations projects’ lifecycle simultaneously in accordance with Aledade’s data specifications and service level agreements
Provide the communication link between Integrations and internal partners (Implementation Data Operations, Development and Operations, Product Management, and associated leadership)
Managing issues, decisions, risks, and escalations to management and/or stakeholders
Be a technical problem solver on the team, identifying innovative solutions to project blockers and resolving issues and constraints through consensus and sound judgment
Maintaining continuous alignment of program scope with strategic business objectives. Make recommendations to modify program and prioritization to enhance effectiveness toward the business result or strategic intent
Manage the coordination and relationship with internal partners and stakeholders
Manage the relationship with the external vendors which include vendor management, negotiations, and contract management
Present regular updates on program health to leadership
Provide the management of tasks supporting business continuity of the portfolio
Managing all tasks that supports the presence of all active interfaces
Providing assistance in finding solutions of critical issues affecting active interfaces
Minimum Qualifications
4+ years experience with APIs, HL7 v2/v3, ORU, XDS.b, XDA, XDM, SFTP, VPN, 837, or related communication protocols
6+ years of program management or equivalent experience
4+ years experience with interoperability standards and methodologies
4+ years experience working with electronic health record (EHR), practice management, billing system, hospital system, etc.
Experience and strong skills in negotiating contracts with vendors
Preferred KSA’s
Strong knowledge of healthcare administrative and clinical data sets, including scheduling, financial, and clinical data
Strong knowledge of healthcare scheduling, claims, clinical data sets
A strong data-driven mentality and prioritization framework to ensure focus on the highest impact work. Strong analytical and quantitative skills, including the ability to self-serve to collect/query data and use data to back up assumptions and develop business cases
Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise
Strong skills in cross-functional collaboration, influence, and communication (both verbal and written with audiences of varying technical abilities and business contexts); an ability to achieve clarity and drive focus in a complex and dynamic environment
Master’s degree in a technical field or other relevant fields
Strong understanding of administrative and/or clinical workflows in the ambulatory healthcare setting
Jira, Salesforce, and Tableau experience
Working knowledge of Mirth interface engine
PMP certification
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
Aledade PBC Home Page
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Telephony Integration Administrator
Aledade · Remote, United States
Pay
$105k–175k
Setting
Remote
The Telephony Solutions Administrator is responsible for driving the design, implementation, and support of Aledade's telephony, integration, and AI solutions. This role will lead API development, system integrations, telephony engineering, and security coordination to ensure the delivery of secure, scalable, and dependable systems. Additionally, this role is critical in modernizing contact center operations through automation, AI initiatives, and platform upgrades, while maintaining the performance and reliability of the Five9 platform and supporting telephony infrastructure.
\nArchitecture & Design
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Design, develop, and maintain REST API integrations, automation, and system connectivity between Five9, AI solutions, internal applications
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Lead technical implementation of telephony and AI initiatives, including platform migrations, workflow automation, and enterprise contact center enhancements
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Design, configure, and optimize Five9 solutions, including dialer campaigns, call routing, IVRs, queues, skills, and workflow automation
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Develop, test, and deploy APIs, integrations, telephony enhancements, and production changes while ensuring operational readiness and system stability
Vendor & Stakeholder Management
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Partner with Information Security, Compliance, IT, and business stakeholders to support security reviews, SOX controls, risk assessments, vendor onboarding, and implementation of technical requirements
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Manage technical relationships with telephony, carrier, AI, and integration vendors to support implementations, issue resolution, platform enhancements, and ongoing system performance
Optimization & Support
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Support SIP trunk configurations, carrier connectivity, telephony infrastructure, and related platform engineering activities
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Monitor, troubleshoot, and resolve platform, integration, and telephony issues while coordinating with internal teams and external vendors
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Create and maintain technical documentation for system architecture, APIs, integrations, telephony configurations, and operational procedures
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Research, evaluate, and recommend emerging AI, telephony, automation, and contact center technologies that improve operational efficiency and scalability
Other duties as assigned
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Bachelor’s Degree or equivalent experience
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4+ years of experience supporting contact center technology, systems engineering, telephony platforms, or enterprise technology solutions.
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Experience administering Five9 or another enterprise CCaaS platform, including ability to think strategically and architect how the telephony CCaaS system and its features will integrate and function within the organization’s broader technology ecosystem.
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Automation familiarity with low-code automation tools or basic scripting (JavaScript/Python) to interact with REST APIs.
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Skilled at navigating security reviews, using Jira to document workflows, and integrating various systems and tools that operate on the telephony platform.
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Experience supporting enterprise technology implementations, platform migrations, or technical projects.
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Experience partnering with Information Security and Compliance teams to support security reviews, SOX controls, vendor assessments, or technical compliance requirements.
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Working knowledge of SIP trunking, telephony infrastructure, and carrier connectivity.
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Proven ability to analyze and synthesize data to develop sound conclusions.
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Ability to communicate technical concepts effectively with both technical and business stakeholders.
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Ability to understand current workflows and processes and how these can be impacted by larger system changes, application updates, or enhancements.
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Highly motivated mindset to explore, test, and implement new technology
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Experience implementing AI or automation solutions within a contact center
-
Experience with Five9 APIs, SDKs, and developer tools.
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Experience supporting healthcare or other regulated environments
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Working knowledge of SQL, JavaScript, Python, PowerShell, or similar scripting languages.
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Prolonged periods of sitting at a desk and working on a computer.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Director, Population Health Impact, Remote
Aledade · Remote, United States
Pay
Not listed
Setting
Remote
Director, Population Health Impact, Remote
Remote, United StatesBusiness Operations – Office Of The President /Full Time /Remote
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This Director of Population Health will steward the development and implementation of our healthcare equity commitment to delivering equitable clinical outcomes and transforming the healthcare experience for all. This Director will partner with cross functional teams throughout the organization to meet and exceed our goals to decrease healthcare disparities and realize health equity in the communities we serve. The Director of Population Health will be the leader responsible for the investigative data analysis, solutioning, and execution of key initiatives and projects and ensure they meet our clinical and financial healthcare equity goals and drive measurable continuous improvement. They will collaborate with other leaders to develop and implement processes, pilots, and partnerships to reduce healthcare inequity and disparities for under-resourced and historically marginalized communities.
Primary Duties:
Performance Improvement:
Provide direct leadership, oversight and accountability for the operational effectiveness and continuous performance improvement of our healthcare equity strategy as an individual contributor.
Improve healthcare equity focused clinical quality by leveraging analytics and population/patient level intelligence to design and test clinical and practice interventions that measurably improve quality of care by identifying and addressing root causes of disparities in clinical outcomes
Lead healthcare equity focused clinical innovation through evidence based best practice, testing and learning, creating, implementing and scaling new models of care delivery and advanced technology solutions that expand equitable access to care and healthcare equity
Develop a robust set of equitable care interventions and programs, grounded in clinical evidence and supported by strong research and analytics.
Create clinical leader decision support services and playbooks for healthcare equity programs (e.g. blood pressure control)
Lead in the execution of company-wide and market level healthcare equity performance goals and quality improvement initiatives.
Develop and manage program timelines with regard to deliverables and milestones and engage in such work with a firm understanding of long-range program goals and institutional relationships.
Partner with product, technology, and analytics to identify opportunities and gaps, develop performance metrics, and track outcomes.
Create reports, recommendations to improve performance, and presentations in support of making healthcare equity performance visible and applicable to diverse internal and external audiences
Stakeholder Management:
Establishes and hard-wires a culture of continuous improvement with matrix partners at all levels of the organization. Drives execution of initiatives and programs via strategic stakeholder management with internal and external partners
Minimum Qualifications:
Bachelor’s Degree required
12+ years of progressive working experience in a clinical environment required (FQHC, RHC, academic medical center, integrated health system, community health practice preferred), including 5+ years of demonstrated experience leading and implementing healthcare equity focused clinical quality program and process improvement initiatives
Formal training as a clinician, allied health professional or in public health, epidemiology, health services research, quality improvement, data analytics or health informatics is highly desired
Preferred Qualifications:
Lean Six Sigma/ Program or Project Management certification preferred
Ability to successfully lead a cross functional team charged with creating transformative interventions and technologies that are data informed and evidence backed to advance equitable healthcare and reduce disparities
Experience in stakeholder management with a proven ability to communicate effectively with senior management and key stakeholders on cross-functional teams adapting voice and content as appropriate for each audience.
Ability to delegate where appropriate and hold owners accountable, anticipating roadblocks early in the process and working to remove them
Lead with a high degree of emotional intelligence
Highly efficient and detail-oriented in planning and executing diverse tasks with the ability to use independent judgment and work under pressure on competing responsibilities with resilience and a high level of ownership
Facility leveraging data and developing insights for decision-making: using quantitative and qualitative data to validate/invalidate assumptions and prioritize where to invest resources for maximum impact.
Proven track record of designing, implementing, and evaluating initiatives and projects that result in a measurable improvements to meet organizational goals
Experience with matrix organizations, business projects, multi-disciplinary teams and strategic change management projects
Physical Requirements:
Travel: 50%
Sitting for prolonged periods of time.
Extensive use of computers and keyboard.
Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Software Engineer II - Ingestion AI Engineer
Aledade · Remote, United States
Pay
$140k–250k
Setting
Remote
Senior Software Engineer II - Ingestion AI Engineer
Remote, United StatesTechnology – Engineering /Full Time /Remote
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Within Data Ingestion at Aledade we have two major problems: 1) Scale, 2) Variability. As an Ingestion AI Engineer at Aledade, you will be focused on the variability problem. Leveraging cutting edge AI tools you will design systems that handle the variability of data received from external sources. Within healthcare, while there are format standards, they are loosely followed and in many cases for the data we receive, no standard exists. Handling hundreds/thousands of disparate formats quickly is a challenge. The faster we are able to stand up new data feeds, the more information we have about our patient population, the better care we enable our providers to render. We're looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry.
They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value.
Primary Duties:
Develop and implement scalable and performant solutions.
Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes.
Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work.
Minimum Qualifications:
BS/BTech (or higher) in Computer Science, Engineering or a related field.
6+ years experience as an engineer doing backend or data engineering development as part of a cross-functional team.
3+ years of experience working with SQL or other database querying language on large multi-table data sets.
3+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value.
3+ years of experience coaching other engineers.
Preferred KSA’s:
Experience with health-tech systems, like Electronic Health Records, Clinical data, etc.
Experience in designing, building and optimizing data pipelines and ETL processes.
Proficiency in working with large datasets and knowledge of data storage technologies.
Experience working with data ingestion systems and optimizing performance for handling large-scale data processing and analysis.
In-depth knowledge of database systems.
Experience in performance monitoring and optimization of data systems and infrastructure.
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Experience building continuous integration and continuous deployment(CI/CD) pipelines.
Experience with security and systems that handle sensitive data.
Expertise with statistical data techniques (such as causal inference, syntactic analysis, sampling methods, NLP etc), with experience in addressing challenges from incomplete, unrepresentative, and mislabeled data.
1+ years of experience building systems incorporate AI SDK access.
Experience with prompt engineering, tool calling, MCP development, vector databases, or RAG.
AI system design.
Experience navigating considerations and tradeoffs regarding determinism vs LLM in the loop .
Development of applications using foundational models.
Experience with cloud computing platforms such as AWS, Azure or Google Cloud.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
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Senior Program Specialist, Hospital & Health System Enablement and Ops, Remote
Aledade · Remote, United States
Pay
Not listed
Setting
Remote
Senior Program Specialist, Hospital & Health System Enablement and Ops, Remote
Remote, United StatesProvider Networks – Quality /Full Time /Remote
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The Senior Program Specialist supports high priority initiatives as a project manager and operator embedded within the Hospital and Health Systems team. This role is responsible for driving the operational heartbeat of our AI enablement and ACO operations, primarily by deploying structured project management frameworks and executing critical workstreams that enable performance success.
The Senior Program Specialist supports all Lines of Business (LOB) the market engages in, including Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts. The Specialist operates with autonomy to align execution with executive priorities, translating company strategy into measurable, successful field performance.
Primary Duties:
Initiative Ownership & Project Execution
Build an AI-first performance strategy to streamline reporting and drive key Value-Based Care outcomes.
Design and launch scalable project systems — including tracking frameworks, operational playbooks, and standardized tools — to align local markets with central teams.
Leverage AI tools and workflows to manage multiple simultaneous priorities while identifying and mitigating risks, serving as "air traffic control," and enhancing capacity for colleagues to prioritize performance management.
Operational Governance and Leadership Support
Establish structured, repeatable frameworks for key strategic meetings to ensure accountability and close action loops.
Develop and maintain SOPs, playbooks, governance documentation, and project templates.
Operate with autonomous execution to plan and support leadership in running internal and external meetings and events, including board meetings, conferences, and market summits.
Build automations to manage the market’s operating cadence, including executive meetings, governance forums, performance reviews, and strategic planning sessions.
Manage ACO operations, including agendas, board meeting preparations, client presentations, and maintenance of compliant documentation.
Cross-Functional Connectivity & Stakeholder Alignment
Serve as a critical bridge between centralized subject-matter expert teams and field teams to eliminate communication silos.
Interface with centralized cross-functional project teams to bring new initiatives to market.
Strategy and Analytics
Work with Strategy and Operations leads to provide ad hoc data visualizations as needed.
Monitor market performance against strategic priorities and OKRs.
Prepare executive-ready summaries that support informed decision-making.
Recommend operational improvements based on performance data
Minimum Qualifications:
Bachelor’s degree with 4+ years of progressive professional experience, with a core focus on operations, healthcare management, or value-based care/risk adjustment environments. Significant and relevant work experience in lieu of educational requirements may be accepted.
Project Management: Proven capability to independently scope, track, and execute multiple simultaneous project workstreams from inception to successful implementation.
Communication Skills: Exceptional written and verbal communication, with strong stakeholder engagement skills and the demonstrated ability to manage up effectively to regional executives.
Technical Proficiency: High proficiency with Google Suite (Docs, Sheets, Slides), Salesforce, and Monday.com; solid understanding or experience utilizing and experimenting with AI-based platforms (e.g., Claude Cowork, Gemini) as well as reporting tools like Tableau, Jira, or Miro.
Travel & Environment: Comfortable working remotely within a fast-paced environment. Ability and willingness to travel 10-25% for market retreats, headquarters alignment, and practice visits. Market or team reserves the right to determine physical location necessity
Preferred Qualifications:
Professional Project Management Certification (PMP) is preferred.
Deep operational understanding across multiple lines of business: Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts.
Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) to drive scalability within field operations.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Medical Director, Hospitals & Health Systems, Remote
Aledade · Remote, United States
Pay
Not listed
Setting
Remote
Medical Director, Hospitals & Health Systems, Remote
Remote, United StatesProvider Networks – Quality /Full Time /Remote
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The Medical Director is responsible for developing and sustaining relationships and impacting clinical strategies and workflows that promote practice and patient satisfaction and improve value-based healthcare delivery. This role will inflect and implement Aledade's programs and technologies and learn what really "moves the needle" in terms of delivering quality health outcomes while reducing overall cost for the assigned ACOs. This role requires demonstrated excellence in creating buy-in with internal and external stakeholders to promote and affect change in the way healthcare is delivered.
Primary Duties:
Clinical Outcomes:
Lead and drive Performance Excellence clinical outcomes across all contracts within your portfolio.
Strategically align and coordinate with Aledade’s national Hospital & Health System (H&HS) strategy leadership on Performance Excellence clinical drivers of shared savings aligned with the Aledade Annual Operating Plan, currently including but not limited to driving clinical performance in Risk and Hypertensive-based initiatives, while assisting in the launch of newly signed practices.
In coordination with Executive Directors, account leads, the Market President, and the SVP of Strategic Initiatives, own clinical strategy goals and objectives and deploy resources including but not limited to clinical contracted extenders, coaching, and Aledade tools to drive successful clinical outcomes across your portfolio.
Serve as a national Clinical Champion:
Understand, communicate, and champion Aledade’s commitment and strategy towards Value Based Care performance through clinical workflows that drive performance in initiatives including but not limited to risk and hypertension among partner practices and clinicians; influencing best practices and optimized clinical workflows that complement the practice transformation efforts of the Hospitals and Health Systems team.
Serve as a thought partner with Market President and SVP of Strategic Initiatives, sharing accountability with H&HS colleagues and championing clinical strategy within growth, local policy, and other initiatives deemed essential to market operations. Thought partnership additionally includes serving as ACO Medical Director for applicable ACOs.
Represent the Clinical Voice:
In coordination with Aledade’s National Medical Director, serve on strategic workgroups or committees to participate in Aledade's clinical performance strategies across the company infrastructure, providing leadership, insight, and piloting opportunities to enhance and grow Aledade's clinical resources and initiatives.
Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.
Minimum Qualifications:
Education: Doctorate in Medicine (MD or DO)
Additional Training: residency in an adult primary care specialty (family medicine, general internal medicine, geriatric medicine, combined internal medicine/peds)
2+ years of direct clinical (patient care) experience, with consideration given to quality improvement activities, participation in cost containment initiatives and other population health experiences
5+ years of experience working in partnership with hospitals and health systems as a medical director or clinical strategy lead.
Board Certified in their speciality (ABFM, etc)
Ability to prioritize and manage multiple projects simultaneously and coordinate activities to consistently meet deadlines and expectations within Market(s) of responsibility
Ability to span from high level strategy to tactical work required to deliver results within market portfolio assignments
Preferred Qualifications:
Excellent organizational and project management skills, and team-building skills.
Familiarity with process mapping and work-flow analysis tools.
Excellent computer skills and willingness to learn additional software applications.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
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Listed by Aledade for a position based in the United States. Employers on this board attest they are hiring domestically.
Sr. Analyst, Health Plan Performance Operations
Aledade · Remote, United States
Pay
$66k–79k
Setting
Remote
Sr. Health Plan Operations Analyst
Remote, United StatesStrategic Payer Partnerships – Payer Solutions /Remote
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The Sr. Analyst, Health Plan Performance (HPP) Ops is responsible for extracting, analyzing, and transforming complex health plan data into actionable strategic insights. This role drives dashboard creation, leads rigorous quality assurance auditing, and provides cross-functional leadership and mentorship to optimize value-based care contract performance.
Primary Duties
Dashboard Creation & Analytical Design
Design, build and maintain dashboards, productivity trackers, and KPIs utilized by leadership to improve market performance and daily operations.
Build high-complexity queries of back-end data to power dashboards and custom ad-hoc projects.
Present data findings clearly through visualization tools to ensure understanding among diverse stakeholders and colleagues.
Incorporate industry benchmarks into visual metrics (charts, graphs, pivot tables) to show baseline and current states.
Identify, monitor, and communicate changes or trends in quality and spend metrics.
Auditing & Quality Assurance
Act as the first line of defense investigating, triaging, documenting, and resolving internal and external data quality issues.
Create and apply testing algorithms to evaluate large data streams throughout the system data flow.
Audit year-end performance and claims data for discrepancies, reporting errors to payer teams for swift resolution.
Day-to-Day Operations
Source, clean, and organize data from multiple streams (payer portals, Rx claims files, SFTP sites, and internal databases).
Execute advanced SQL queries in Snowflake to supplement payer data for analysis and reporting QA.
Develop complex formulas and templates in Google Sheets and Excel to streamline repetitive data tasks.
Maintain comprehensive documentation regarding operational analytics, source-of-truth architectures, and peer cross-coverage plans.
Leadership Support
Assist the manager with work coordination, mentoring junior analysts, developing training plans, and reviewing team work products.
Serve as a data subject matter expert (SME); attend meetings in the manager's absence.
Facilitate clear intradepartmental and cross-functional communication among key stakeholders.
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in a related quantitative field or equivalent professional experience.
4+ years of experience with data management, analysis, QA, and auditing healthcare or payer data.
Intermediate SQL programming experience (Snowflake preferred).
Advanced Microsoft Excel / Google Sheets skills (complex formulas, nested functions, pivot tables).
Strong communication skills with the ability to collaborate effectively across remote teams.
Proactive mindset with a proven ability to prioritize multiple tasks in a fast-paced environment.
Preferred Qualifications
Understanding of value-based care/Alternative Payment Models, Medicare, and Non-MSSP quality measures
Experience with statistical software, such as R or Stata
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
$66,000 - $79,000 a year
This range represents the expected base pay for the role across all U.S. locations, based on market data and internal benchmarking. Aledade offers a competitive total rewards package, which includes a company bonus, equity, 401k match, healthcare coverage and a broad range of other benefits. A full review of our total rewards package will be discussed at the offer stage with the selected candidate.
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We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
APPLY FOR THIS JOB
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