WHY BETTER. WHY NOW.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
A Better Opportunity
The Senior Paid Media Manager is a strategic leader responsible for overseeing the development, execution, and optimization of multi-channel paid media campaigns that drive measurable business growth. This individual will direct agency and vendor partners and cross-functional team members, within a matrixed organizational structure, across brand, product, analytics, and finance to ensure marketing investment effectiveness and alignment with business goals. The role also owns the integrity of the marketing data infrastructure, including attribution, tracking, and signal quality, that underpins paid media performance and reporting.
Responsibilities
- Paid Media Strategy & Optimization Direction: Lead the strategy, planning, and execution of integrated paid media campaigns across search, social, display, video, and affiliate channels. Serve as the primary point of contact for auditing campaign structures and directing agency partners, reviewing all optimization recommendations against business standing, pipeline health, and anticipated impact.
- Team & Vendor Leadership: Manage and mentor a high-performing team and/or external agency partners, setting clear performance expectations and accountability. Own third-party vendor onboarding and contract negotiations, and monitor vendor performance against agreed targets to determine when relationships should be expanded, restructured, or discontinued.
- Budget Oversight & CAC Management: Own the paid media budget across channels and regions; drive ongoing efficiency in effective Customer Acquisition Cost (eCAC) while balancing spend efficiency against volume and growth targets.
- Finance Reconciliation: Own the monthly reconciliation of marketing spend, ensuring paid media investment is accurately and consistently reported to Finance and other internal stakeholders.
- Spend & Performance Planning: Plan and project spend and performance by channel to inform budget allocation, pacing, and forecasting decisions.
- Performance Analytics & Projections: Own all internal paid media performance reporting and forward-looking pacing projections, partnering with sales leadership and executive stakeholders to align cross-channel projections with organizational targets; serve as the single point of contact for performance documents, summaries, and planning materials.
- Ad Hoc Executive Reporting: Respond to ad hoc requests from senior leadership, summarizing performance by channel and providing narrative context on the current biddable media landscape.
- Marketing Data Infrastructure & Signal Integrity: Identify and close gaps in marketing data infrastructure, including lead source attribution and platform parameters, partnering with Product & Data teams on MarTech investment. Own the standardization of URL naming conventions and UTM structures, and maintain ongoing oversight of data signal quality across ad platforms and internal reporting systems.
- Cross-Functional Collaboration: Partner with creative, product, lifecycle, and data teams to align messaging, funnel performance, and data infrastructure needs across paid touchpoints; collaborate closely with the affiliate lead to track overall marketing performance across channels.
- Creative Ownership for Paid: Own the creative strategy for paid media, ensuring a sufficient pipeline of creative assets, formats, and a structured testing roadmap, and partner with creative and agency stakeholders to brief and execute against that roadmap.
- Innovation & Testing: Drive a culture of continuous experimentation; test new platforms, formats, and partners to expand reach and performance.
- Biddable Media Expertise: Bring deep fluency in auction dynamics, signal quality, bidding strategies, and algorithmic optimization to translate business objectives into executable media strategies and realistic performance expectations.
Qualifications
- 8+ years of experience in performance marketing, with deep expertise in paid media strategy, execution, and optimization with at least 5 years directly managing Google Search, YouTube, and Meta campaigns.
- Proficiency with Google Ads Manager, Meta Ads Manager, and relevant analytics and tracking tools.
- Experience managing large budgets (>$1mm/month) and scaling campaigns across the full marketing funnel.
- Experience managing direct reports and/or agency relationships.
- Strong analytical skills with a proven track record of using data to drive media decisions.
- Excellent cross-functional collaboration and stakeholder management skills.
- Knowledge of attribution modeling, incrementality testing, and media mix modeling a plus.
- Experience in a fast-paced, high-growth environment preferred.
- Familiarity with applying AI tools to develop workflows and capabilities that improve efficiency and effectiveness across the department.
Company Benefits
Our total rewards package is built around a competitive base salary, with benefits designed to support you and your family:
- Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions
- Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions
- 401(k) retirement savings plan
- Flexible PTO program and company-paid holidays
- Paid parental leave
- Remote and hybrid work arrangement options [role dependent]
- Discounted pet insurance and additional perks
- PerkSpot employee discount program
- SoFi financial wellbeing platform with 1:1 advice
- Employee assistance program supporting mental and emotional wellbeing
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
- Banking Tech Award USA (2026): Best LendTech Solution
- Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
- NerdWallet Best of Award (2026): Best for Home Equity Loans
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
WHY BETTER. WHY NOW.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
About Us:
At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.
Essential Job Duties and Responsibilities:
- Loan Application Processing:
- Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy.
- Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process.
- Documentation Management:
- Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies.
- Verify and validate all required documents and information provided by clients.
- Client Communication:
- Act as a primary point of contact for clients, providing updates on the status of their loan applications.
- Address client inquiries and concerns in a timely and professional manner.
- Coordination with Stakeholders:
- Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow.
- Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process.
- Compliance and Quality Assurance:
- Ensure compliance with industry regulations, company policies, and loan program guidelines.
- Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation.
- Pipeline Management:
- Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines.
- Provide regular updates to all relevant parties on the status of loans in process.
- Problem Resolution:
- Proactively identify and address issues or challenges that may arise during the loan application process.
- Work with internal teams to find solutions and ensure a positive client experience.
- Administrative Support:
- Provide administrative support to loan officers and other team members as needed.
- Assist in maintaining accurate and up-to-date records in the loan management system.
Non-Essential Job Duties and Responsibilities:
- Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
- Promotes interdepartmental communication and culture.
- Lead, develop and motivate the team across all locations and operational functions.
- Continued focus to ensure all families (Internal and External) are receiving the best possible service.
We're looking for someone who demonstrates:
- Strong communication
- Ownership and accountability
- Critical thinking and sound judgment
- Organization and project management
- Coachability and a continuous learning mindset
- Problem-solving skills
Qualifications and Skills:
- Bachelor's degree in business, finance, or a related field.
- Previous experience in mortgage lending operations or loan coordination is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on accuracy.
- Familiarity with mortgage software and documentation tools.
Benefits:
- Competitive compensation reliant on ability and experience.
- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.
- Personalized care and tools for realizing your mental health and wellness goals.
- Flexible PTO program second to none.
- Option for remote and hybrid work arrangements available.
- Additional benefit perks and discounts.
Career Growth
At NEO Home Loans, we believe in investing in our people. This role offers opportunities to grow into leadership and operational roles for individuals who consistently demonstrate ownership, initiative, and a commitment to excellence.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
- Banking Tech Award USA (2026): Best LendTech Solution
- Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
- NerdWallet Best of Award (2026): Best for Home Equity Loans
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
About Us:
At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.
Essential Job Duties and Responsibilities:
Follow up with new leads and schedule initial consultations Promptly contact new leads, respond to inquiries, and schedule initial consultations for the Mortgage Advisor. Maintain consistent follow-up to ensure every prospect receives timely communication and no opportunities are missed.
Collect borrower information and help complete loan applications Gather key borrower details including financial information, employment history, loan purpose, and timeline. Assist borrowers with completing the loan application and ensure information is entered accurately into the system.
Send documentation requests and follow up until files are complete Provide borrowers with clear documentation requests and maintain consistent follow-up to collect all required materials. Ensure borrowers understand next steps and timelines while keeping the process moving efficiently.
Review and organize documents before submitting files for pre-approval Review borrower documents for completeness, organize files appropriately, and ensure documentation is properly labeled and uploaded before submitting the file for pre-approval review.
Provide updates to referral partners during the early stages of the loan process Communicate with referral partners to confirm receipt of new leads, provide status updates during the pre-approval process, and ensure they remain informed about their client’s progress.
Help manage the Mortgage Advisor’s calendar and communications Assist in coordinating the Mortgage Advisor’s schedule by booking consultations, managing follow-ups, and helping organize communications so the advisor can focus on client relationships and loan strategy.
Track lead and pipeline activity in the CRM Maintain accurate records of lead activity, borrower interactions, and loan progress within the CRM. Help ensure the pipeline is organized and that reporting and lead tracking remain accurate.
Non-Essential Job Duties and Responsibilities
Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
Promotes interdepartmental communication and culture.
Lead, develop and motivate the team across all locations and operational functions.
Continued focus to ensure all families (Internal and External) are receiving the best possible service.
Qualifications and Skills:
Strong attention to detail and organizational skills
Excellent verbal and written communication
Ability to prioritize tasks and meet deadlines
Strong interpersonal and teamwork skills
Self-motivated with a high level of personal energy and accountability
Minimum requirement includes a high school diploma or equivalent; additional coursework in finance or a related field is advantageous.
Previous mortgage experience is not required. We welcome recent graduates and candidates with experience in customer service, banking, hospitality, retail, sales, or other client-facing roles who are eager to build a career in the mortgage industry.
We're looking for someone who demonstrates:
Coachability and a desire to learn
Strong communication skills
Curiosity and problem-solving ability
Ownership and accountability
Excellent organizational skills and attention to detail
Foundational numeracy and critical thinking
A passion for helping clients
Benefits:
Competitive compensation reliant on ability and experience.
Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.
Personalized care and tools for realizing your mental health and wellness goals.
Flexible PTO program second to none.
Option for remote and hybrid work arrangements available.
Additional benefit perks and discounts.
Career Growth Opportunity
This role is designed as the first step in a long-term career path at NEO Home Loans. You'll receive structured training, mentorship, and hands-on experience while developing the skills needed to grow from Production Partner to Mortgage Advisor. If you're motivated to learn, take ownership, and build a rewarding career in the mortgage industry, we'll invest in your success.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
Banking Tech Award USA (2026): Best LendTech Solution
Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
NerdWallet Best of Award (2026): Best for Home Equity Loans
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
WHY BETTER. WHY NOW.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
Essential Job Duties and Responsibilities:
- Manage and convert a steady pipeline of inbound leads
- Guide borrowers through the mortgage process from application to close
- Maximize lock and fund conversions on provided opportunities
- Deliver a strong, consultative borrower experience
- Collaborate with internal teams to improve performance and outcomes
Non-Essential Job Duties and Responsibilities:
- Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
- Promotes interdepartmental communication and culture.
- Lead, develop and motivate the team across all locations and operational functions.
- Continued focus to ensure all families (Internal and External) are receiving the best possible service.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
- Banking Tech Award USA (2026): Best LendTech Solution
- Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
- NerdWallet Best of Award (2026): Best for Home Equity Loans
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
Administrative
166 days ago
Loan Originator Assistant, NEO Home Loans
Better.com · Plainsboro, New Jersey, United States
WHY BETTER. WHY NOW.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
About NEO Home Loans
At NEO Home Loans, powered by Better Mortgage Corporation, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.
Essential Job Duties and Responsibilities
- Loan Scenario & Consultation Preparation
Prepare loan scenarios and financial analyses to support client consultations. This includes reviewing borrower information, evaluating loan options, and preparing financial comparisons that help the Mortgage Advisor guide clients through purchase or refinance strategies.
- Client & Agent Communication
Serve as a primary point of contact for borrowers and real estate agents during the home search phase. Provide timely updates, answer questions, issue updated pre-approval letters, and help ensure all parties remain informed and aligned throughout the transaction.
- Contract Coordination & Offer Support
Assist borrowers and agents when offers are submitted by preparing updated loan analyses, coordinating contract meetings, and ensuring the Mortgage Advisor has the necessary information to support contract discussions and strategy.
- Pipeline & Transaction Management
Help manage the active loan pipeline by monitoring file progress, coordinating with Credit Analysts, Loan Specialists, and operations teams, and ensuring transactions continue moving toward closing.
- Loan Lock & Pricing Coordination
Execute loan locks within approved parameters and coordinate lock extensions when necessary, ensuring accurate communication with internal teams and timely updates for clients.
- Refinance Opportunity Identification
Monitor the pipeline for refinance opportunities and coordinate refinance consultations with the Mortgage Advisor when appropriate.
Non-Essential Job Duties and Responsibilities
- Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
- Promotes interdepartmental communication and culture.
- Lead, develop and motivate the team across all locations and operational functions.
- Continued focus to ensure all families (Internal and External) are receiving the best possible service.
Qualifications and Skills
- Strong mortgage knowledge and the ability to review and structure loan scenarios
- Excellent verbal and written communication skills with the ability to build confidence with borrowers and real estate agents
- Highly organized with the ability to manage multiple loan files and deadlines simultaneously
- Strong problem-solving skills and ability to proactively identify and address issues in loan files
- Comfortable collaborating with borrowers, real estate agents, and internal teams throughout the transaction lifecycle
- Self-motivated with a high level of accountability and attention to detail
- Experience working with CRM systems, loan origination software, and mortgage documentation processes
- Mortgage industry experience required
- NMLS licensing preferred or willingness to obtain licensing encouraged
Company Benefits
We’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
- Banking Tech Award USA (2026): Best LendTech Solution
- Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
- NerdWallet Best of Award (2026): Best for Home Equity Loans
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
Why Better. Why Now.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up. We’re applying technology and automation across the mortgage lifecycle to make it faster, cheaper, and more transparent.
The category hasn’t caught up yet. That’s the opportunity.
The Opportunity
At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.
How You'll Make an Impact
Acting as a mortgage originator (Loan Officer) for your own pipeline of loans
Maximizing lock and fund conversions for leads provided to you
Guiding pre-approved borrowers through their home buying process or helping customers save money or leverage home equity to consolidate.
Building relationships with your buyer’s realtors and keeping them informed throughout the transaction
Providing an exceptional experience for borrowers and realtors
Meeting and, ideally, beating set sales targets each month
We don’t have a monopoly on great ideas and welcome yours. We encourage you to collaborate with our OPS, IT, Product and Marketing teams to make our process and customer experience Better
What You'll Bring
Active NMLS License
At least 2 years of experience in mortgage lending
Hungry mentality and desire to work in a competitive sales environment with our dynamic lead engine. Our mortgage originators on average receive double the customer opportunities.
High degree of integrity and work ethic
Ability to think critically and problem solve complex scenarios
Excellent communication and interpersonal skills.
Detail-oriented with a focus on accuracy
By the numbers:
We've funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:
Banking Tech Award USA (2026): Best LendTech Solution
Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
NerdWallet Best of Award (2026): Best for Home Equity Loans
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Listed by Better.com for a position based in the United States. Employers on this board attest they are hiring domestically.
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