Cancer Screening Advocate (Temporary Contractor)
Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!
As a Cancer Screening Advocate, you will play a vital role to ensure timely access to care for thousands of patients who need to get screened for cancer. In this role, you will coordinate screening appointments with external facilities, serve as the key link between patients, Color’s care team, and ensure every step of the scheduling process is smooth, supportive, and well-documented.
Key Responsibilities:
Appointment scheduling: Call health care facilities to collect availability and book appointments on patients’ behalf, based on the patient’s facility and scheduling preferences. Assist patients in understanding out of pocket cost.
Facility verification and sourcing: Update facilities database to ensure accurate and reliable information. Identify suitable facilities for patients based on their insurance, location and preference, and confirm that the facility is able to perform the procedure, is in network, and can accommodate the patient.
Results Retrieval & Upload: Obtain results from appointments and referrals from facilities. Reach out via fax and phone. Review and triage the inbound fax queue, and upload documents and results appropriately.
Patient Communication: Inform patients of their scheduled appointments promptly and provide necessary details (location, preparation instructions, etc.). Respond to patient inquiries
Documentation: Accurately record all appointment and order or referral details in Color’s electronic health record (EHR) system.
Problem-solving: Address scheduling conflicts, rescheduling needs, or access issues with empathy and efficiency.
Collaboration: Work closely with clinical and administrative teams to ensure seamless patient care and support.
Patient Support: Respond to patient inquiries and support tickets promptly, demonstrating empathy and professionalism in all interactions.
Qualifications and Skills:
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Passionate about helping patients navigate the complexity of the healthcare systemHas critical thinking skills with a focus on issue resolution and customer satisfaction
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice
Experience using EHR systems in a healthcare environment
Expert knowledge of Google Apps and macOS
Flexible and adaptable to changing business needs and priorities. Resilience in a fast-paced and dynamic operational environment.
Ability to handle stressful situations appropriately
Must have access to a quiet, private, and secure location to work, ensuring protection of patient health information (PHI) and compliance with HIPAA standards
Job Details:
Assignment Duration: 3-6 months
Typical Schedule: Monday - Friday; 8:30 AM - 5 PM PST/EST
Hourly Rate: $22 - $26/hour
The actual hourly pay is dependent upon many factors, such as work experience, market data, skills, and geographic location.
Color is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
Senior Manager, Care Advocacy
Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!
About the Role:
This is a rare opportunity to build and scale a high-impact remote care advocacy organization that meaningfully changes how patients experience cancer care. Reporting to the Director of Care Services, you’ll lead a talented team while designing the operating systems, performance culture, and accountability frameworks that enable exceptional patient outcomes. You’ll partner closely with leadership to translate strategy into scalable operations, develop high-performing leaders, and shape the future of care advocacy at Color.
You’ll lead a team of internal care advocates and a contractor partner layer, evolving the function from transactional coordination into proactive patient advocacy that drives behavior change, closes care gaps, and improves outcomes. If you thrive in ambiguity, love building teams and processes from the ground up, and enjoy turning vision into execution, this is an opportunity to make a lasting impact on both the organization and the patients we serve.
What You'll Own:
Team leadership & people development
Directly manage a team of care advocates supporting patients across complex cohorts: abnormal results, high-risk, active cancer, and survivorship
Build and maintain the full performance management infrastructure — expectations, review cadences, accountability frameworks, and role-level differentiation (CA1, CA2)
Own team performance against key service line metrics including in-person scheduling rates, efficiency, and patient NPS; set targets, track progress, and close gaps
Conduct regular 1:1s, performance conversations, and development discussions with each advocate — not as a check-in but as a genuine investment in their growth
Navigate difficult performance conversations directly and with care — hold people accountable while maintaining trust and psychological safety
Monitor caseload quality, identify patterns, and drive improvements before issues compound
Build team cohesion and culture across a dispersed group of internal and contracted staff — model the behaviors you expect: ownership, proactivity, quality, and patient-centeredness
Coach advocates on patient communication, engagement techniques, and behavior change skills — actively developing their capabilities over time, not just managing their output
Develop and implement a team training and development curriculum aligned with the team’s strategic goals and priorities
Contractor layer oversight
Serve as the primary relationship owner for our contracted partner, who handles higher-volume, lower-complexity scheduling and navigation workflows
Own the infrastructure Color builds around the contractor layer: onboarding process, quality standards, performance expectations and monitoring, and training materials
Establish SLAs where they don’t yet exist and build the accountability systems to hold the contractor layer to them
Develop and run a quality review cadence covering ticket accuracy, turnaround time, and patient experience — Color owns the QC, not the vendor
Manage day-to-day coordination and make recommendations on contractor scope, capacity, and long-term model as the business evolves
Operations & infrastructure
Define workflow boundaries between care advocates and customer support in partnership with the Director
Build or improve intake, escalation, and handoff processes across internal and contractor teams
Establish productivity and quality metrics; track and report on them on a regular cadence
Identify and close gaps in tooling, documentation, and training
Identify opportunities to automate or templatize repeatable work to increase team capacity for higher-complexity, higher-value patient interactions
Quality, outcomes & patient impact
Establish error tracking and root cause analysis practices so mistakes don’t recur
Create clear escalation protocols so the right cases reach the right people without falling through cracks
Develop and maintain SOPs and training materials — ensure quality doesn’t depend on institutional memory
Partner with the Director to evolve the care advocate function from transactional coordination to a proactive, coaching-based model — where advocates drive behavior change, close screening gaps, and serve as genuine champions for patients navigating fear and complexity
Champion the integration of motivational interviewing and health coaching principles into how the team engages patients — help advocates move patients from stuck to engaged
Identify and track outcome metrics that connect the team’s daily work to real patient impact — not just activity, but change
What We're Looking For
5+ years in care operations, care management, or clinical operations in a healthcare setting
Experience in digital health or virtual care strongly preferred — B2B2C care delivery is a meaningfully different environment than a traditional health system
Proven track record managing patient-facing teams — care advocates, care coordinators, or similar roles — with real performance accountability
Demonstrated ability to build structure where little or none existed — you've done this, not just described it
Experience managing an external contractor or vendor layer with accountability for quality and SLAs — including owning the QC infrastructure, not just the relationship
Strong people leadership instincts — able to coach individuals, have hard conversations, and drive both performance and culture
Comfortable receiving strategic direction that is still forming and translating it into operational plans without waiting for a finished playbook
Helpful Though Not Required:
Background in health coaching, motivational interviewing, behavior change, or patient advocacy — we are actively building toward a model where care advocates function as patient champions, not just schedulers, and we want someone who believes in and can lead that evolution
Background in oncology, cancer screening, high-risk patient populations, or early detection programs
Has built or rebuilt a care team from scratch in a startup or high-growth environment
Comfortable operating as a player-coach in the early stages — willing to be hands-on while building the team
What We Offer:
💰 Competitive salary
✨ Comprehensive medical, dental, vision, life, and disability benefits
📈 401k match
📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend
🏝 Generous vacation policy, paid holidays and company-wide recharge days
🍼 Equal paid parental leave for birthing and non-birthing parents
🩺 Free cancer screening and prevention resources for employees and their adult dependents
Base Salary Range: $132,0000 - $156,000/year
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
GM, Oncology Care
Vice President, Strategic Partnerships
Physician, Oncology Clinical Care (1099 Contractor)
Senior Customer Success Manager
Medical Oncologist, Clinical Care Lead
Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary cancer care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.
Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!
About the Role
We are seeking a board-certified Medical Oncologist to join Color’s Virtual Cancer Clinic (VCC). This role reports directly to the Color Medical President and works closely with the executive team.
You will deliver high-quality, evidence-based cancer care via telehealth technologies and build care models that improve patient outcomes. As a key clinical leader, you will guide multidisciplinary and cross-functional teams, create clinical care protocols, and shape collaborative virtual care models with local care teams to expand access to guideline-concordant care. This role is ideal for a clinician passionate about reimagining cancer care, driving data-driven population health and expanding access to high quality, personalized care.
How You’ll Contribute:
Direct Clinical Care
Deliver comprehensive, patient-centered oncology care via telehealth technologies (video, phone, asynchronous messaging).
Evaluate, diagnose, and manage cancer and cancer-related conditions in alignment with ASCO, NCCN and other guidelines and consistent with virtual care best practices.
Order and interpret labs, imaging, diagnostics, referrals, and prescriptions as needed.
Directly manage select anti-cancer therapies (e.g., oral hormonal or long-term adjuvant therapy) in collaboration with local treating teams.
Collaborate closely with in-person clinical providers to coordinate care and ensure seamless handoffs for in-person treatment.
Maintain thorough, high-quality and timely documentation.
Tumor Board & Multidisciplinary Cancer Care
Evaluate patient cases (e.g. medical records, pathology, imaging, genetics, and patient-reported information), develop comprehensive, guideline-concordant recommendations and ensure delivery of timely clinical care.
Consult with internal and external sub-specialists (e.g, surgical and radiation oncology, palliative care, primary care, rehab, GI).
Lead multidisciplinary tumor board discussions.
Communicate recommendations clearly to patients and local care teams.
Care Team Collaboration
Work closely with oncology nurses and advanced practice providers, care advocates, dietitians, mental health professionals, primary care and other clinical team members.
Participate in care team reviews and contribute to coordinated care plans.
Clinical Leadership & Oversight
Oversee care delivery by employed and contracted oncologists, nurses and advanced practice providers to ensure consistent, timely and high quality patient-centered care.
Lead development and refinement of clinical protocols, pathways, and best practices for virtual oncology care.
Partner cross-functionally with Product, Operations, and Client Experience teams to scale high-quality, patient-centered services.
Drive quality assurance and continuous improvement initiatives, including:
Review and audit charts
Assess clinical outcomes and analyze operational data
Identify quality trends, create and implement cross-functional quality improvement efforts, and iterate in a continuous process.
Our Ideal Candidate Will Have:
Required Qualifications
M.D. or D.O., board-certified in Medical Oncology
Active medical license in good standing; willingness to obtain multi-state licensure.
Minimum of 3-5+ years of independent, multidisciplinary oncology clinical practice post-fellowship, with expertise across multiple cancer types.
Strong commitment to evidence-based, high-quality, patient-centered care.
Excellent communication skills with a compassionate, empathetic approach.
Comfort with telehealth technologies: video, asynchronous care, and EHR systems.
Demonstrated experience building or redesigning clinical programs
Highly organized, adaptable, and able to thrive in a fast-paced, evolving environment.
Preferred Qualification
Licensure in an Interstate Medical Licensure Compact (IMLC) participating state.
Experience collaborating with product, technology, or operations type teams.
What We offer:
💰 Competitive salary
✨ Comprehensive medical, dental, vision, life, and disability benefits
📈 401k match
📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend
🏝 Generous vacation policy, paid holidays and company-wide recharge days
🍼 Equal paid parental leave for birthing and non-birthing parents
Free cancer screening and prevention resources for employees and their adult dependents
Base salary range: $275,000 - $350,000/yr
The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits.
Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.
The full posting opens here — pay, setting and the full description, without leaving the list.