Must be located in Louisiana

A bit about this role:

We are looking for a Community Outreach Specialist who blends the compassion of a social worker with the strategic grit of a seasoned marketer. In this role, you aren't just "opening doors"—you are building the ecosystem where our Medicare Advantage members and Broker partners thrive. You will be the face of Devoted in the community, sourcing high-impact opportunities and working hand-in-hand with Broker Managers to ensure our external agents are positioned for success.

Responsibilities & Impact:

• Strategic Networking: Build and maintain deep-rooted relationships with community "gatekeepers" and influencers to secure high-traffic venues for agent prospecting.

• Event Orchestration: Source, plan, and host engaging sales and marketing events (with a primary focus on lead generation) and Medicare educational presentations.

• Broker Manager Partnership: Collaborate closely with Broker Managers to align outreach strategies, coordinate agent assignments for events, and ensure maximum ROI on community investments.

• Agent Mentorship: Train and motivate external agents on community-based marketing best practices, event etiquette, and effective lead-generation techniques.

• Provider Collaboration: Partner with local provider groups for strategic co-op marketing initiatives that benefit both the clinic and the community.

• Compliance & Strategy: Ensure all activities strictly adhere to Medicare marketing guidelines and CMS compliance regulations while tracking local ROI to refine market strategy.

Required Skills & Experience:

• Local Expertise: An existing network of community contacts and deep knowledge of the local senior landscape.

• Licensure: Must hold an active insurance producer license in your state of residence (or obtain one within 90 days of hire) and maintain it in good standing.

• Mobility: A valid, unrestricted driver’s license and the ability to travel across the local territory to manage events and relationships.

• Education: College degree preferred.

Desired Attributes:

• The "Devoted" Spirit: A genuine passion for improving the American healthcare system and a "servant-leader" mindset.

• Industry Savvy: Proven experience in the Medicare Advantage industry; ability to navigate a fast-paced, "startup-feel" environment.

• Agile Performer: Ability to adapt quickly to changing market needs and remain technically savvy in a digital-first organization.

• Communicator & Connector: Stellar public speaking skills and the ability to establish instant credibility with both senior citizens and corporate stakeholders.

• Team-Oriented: A customer-service-focused collaborator who thrives when working across departments to achieve collective goals.

Salary range: $60,000 - $75,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

A bit about this role:

At Devoted, our mission is to build trust with our providers and members by ensuring claims are paid accurately and on time with transparent policies. Our Payment Integrity Concept Development Department is at the forefront of this effort, ensuring provider claims are paid correctly, free of errors, and aligned with contractual terms.

As our Payment Integrity Program Development Manager you will serve as a premier coding and billing regulations expert operating in a high-autonomy, outcomes-driven Individual Contributor (IC) role. We give our managers creative liberty to design innovative concepts across the entire spectrum of prospective pre- and post-payment edits and audits. You will bridge coding and billing expertise, regulatory policy, and data analytics to transform complex guidelines into intelligent, automated payment integrity software logic.

Your responsibilities and impact will include:

• Innovative Concept & Rule Development (The Crux of the Role): Manage the full lifecycle of edit and audit development — from initial coding and billing hypothesis to detailed rule design. Convert complex medical policy, CMS rules, AMA/CPT guidance, and coding regulations into actionable logic specifications, mapping out precise conditions, exclusions, thresholds, and flags.

• Hypothesis Testing & Data Querying: Must be capable of running data queries to prove the financial validity of a coding and billing hypothesis and authoring the resulting technical specification document. (Note: We provide modern AI tools to generate and edit SQL scripts; you do not need to be a software expert, but you must possess the ability to read, interpret, and understand data scripts to validate results and analyze proof-of-concept datasets).

• Defensible Policy & Friction Management: Design payment policies where CMS guidance needs to be supplemented to ensure defensibility in supporting the concept. Proactively anticipate downstream appeal behaviors and provider disputes to craft strong explanatory narratives within the rule design.

• Performance Optimization: Post-release, improve concept efficacy, false positives, and provider abrasion, continuously refining active rules based on real-world results and updated behavioral trends.

• AI Workflow Adoption: Use large language models (LLMs) or automated pattern-matching tools to review claim trends and develop narratives, accelerating the translation of signal into active payment logic.

• Regulatory Policy Mapping: Connect identified billing anomalies directly to published primary defense sources, including CMS guidelines, NCCI bundling frameworks, LCD/NCD rules, and AMA coding mandates.

• Project & Portfolio Management: Plan, organize, and coordinate discrete initiatives and concepts to achieve specific, measurable payment accuracy goals and deadlines. Proactively identify pipeline obstacles, problem-solve execution blocks, and implement logic adjustments to drive greater efficiency.

• Cross-Functional Alignment: Partner with PI Directors, internal auditors, SIU, and claims operations to ensure coding and billing appropriateness, regulatory compliance, and cross-functional strategic alignment.

Required skills and experience:

• Bachelor's degree and a minimum of 4 years of relevant professional experience within a health plan, payment integrity vendor, or healthcare revenue cycle environment.

• Proven subject matter expertise as a coding and billing regulations expert, with deep familiarity interpreting CMS policies (LCDs, NCDs, LCAs), NCCI bundling edits, and provider manuals.

• Demonstrated experience and comfort with concept development logic, including a proven track record of writing logic rules or structural guidelines for claims processing implementation.

• Demonstrated ability to plan, organize, and coordinate individual concepts and initiatives, utilizing strong problem-solving skills to clear operational obstacles and meet deadlines.

• Strong analytical literacy with the ability to read, interpret, and validate data query scripts or advanced spreadsheets to confirm edit efficacy and check coding and billing hypotheses.

Desired skills and experience:

• Preferred Certification: Active Certified Professional Coder (CPC) designation or similar professional coding certification.

• Advanced experience with institutional/facility billing rules (MS-DRG, APR-DRG, APC/OPPS, revenue codes) and facility packaging workflows.

• Direct experience analyzing, writing, or defending concepts regarding Pharmacy Part D parameters and High-Cost Drugs under Part B (dosing, wastage, compounding, and J-code configurations).

• Additional national credentials such as Certified Coding Specialist (CCS), Certified Coding Specialist – Physician-based (CCS-P), or Registered Health Information Administrator (RHIA).

• Familiarity with industry claims rules platforms (e.g., Optum/CES, Cotiviti, McKesson) and Medicare Advantage framework guidelines.

#LI-Remote

Salary Range: $73,000-$120.000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

A bit about this role:

The Treasury Analyst will play a key role supporting the Treasury department's daily cash management operations across the company's operating and regulatory entities. Primary responsibilities will include completing the daily cash position, reviewing and reconciling daily bank reporting, processing ACH transactions and wire transfers and participating on strategic projects requiring banking expertise.

We expect this role will also be an integral to ensuring the integrity, accuracy, consistency and transparency of cash and treasury reporting for our overall finance function.

Your Responsibilities and Impact will include:

• Support cash management operations and execution across the corporate and operating regulatory entities by completing the processing of all ACH files for provider, broker and operating expense payments.

• Responsible for daily liquidity.

• Assist accounting team in the execution and administration of the monthly close.

• Support the accounting team with audit preparation and execution, and maintain documentation of tested treasury functions.

• Review of current procedures and controls to drive accuracy and efficiency across core financial operations. Recommend and implement new banking services to drive continuous process improvement, while ensuring appropriate controls are in place to protect the Company's assets.

Required skills and experience:

• Highly motivated, detail-oriented individual with minimum 3 years of cash management and treasury operations experience, preferably in a large corporate treasury environment

• A Bachelor’s Degree in finance or equivalent

• Knowledge of Treasury Management Systems, specifically Kyriba, and BAI2 files required

• ACH and NACHA rules experience required

• Knowledge of AI tools to automate Treasury processes and workflows

• Certified Treasury Professional (CTP) certification or current CTP candidate is strongly preferred

Desired skills and experience:

• Experience in the healthcare industry

• Curiosity or hands-on experience with AI tools, automation, or LLM-based workflows.

#LI-Remote

Salary Range: $70,000-$95,000

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

About the Role:

Our Devoted Preventative Primary Care Provider roles, include Nurse Practitioners and Physician Assistants and will be considered for both roles. As a Devoted Preventative Primary Care Provider, you’ll be part of a mission-driven, interdisciplinary clinical team focused on improving the health, dignity, and quality of life of our members. You’ll meet patients in the first step of their primary care journey with Devoted Medical. You’ll conduct comprehensive clinical assessments, support chronic condition management, and emphasize preventative and proactive care. You’ll collaborate closely with primary care providers, specialists, pharmacists, nurses, care coordinators, caregivers, and families to deliver coordinated, member-centered care.

This role sits at the intersection of preventative care, primary care and complex care management — it is not a traditional primary care panel role, and it’s not a one-time Annual Wellness Visit role. You’ll develop a relationship with your members while working in a supportive, tech-enabled environment designed to optimize clinical time and connection.

What You’ll Do:

• Conduct primarily telehealth video visits, with limited and occasional in-home visits to members in your local area.

• Perform comprehensive assessments and provide evidence-based care focused on prevention, chronic condition support, medication optimization, and health maintenance.

• Identify and address care gaps, coordinate with external and internal care team members, and contribute to individualized, whole-person care plans.

• Utilize integrated technology and AI-enabled workflows to reduce administrative burden and maximize meaningful member interaction time.

• Communicate with empathy and clarity, fostering trust and confidence with members and caregivers.

Required Skills & Experience:

• Active Nurse Practitioner (APRN/NP) or Physician Assistant (PA) license.

• 3+ years of outpatient clinical practice, ideally in primary care, family medicine, internal medicine, or geriatrics.

• Active and clear NP/PA license
  (must be willing to obtain additional licenses if necessary within the first 90 days — support and reimbursement provided)

• Active BLS certification at time of hire.

• Comfort with delivering care via video telehealth and using electronic documentation systems.

Preferred Experience:

• Familiarity with managed care models, including STARS/HEDIS and identification of care gaps.

• Experience performing comprehensive or preventive care visits with Medicare populations.

• Experience supporting older adults and/or individuals with complex medical or social needs.

You’ll Thrive in This Role If You…

• Find meaning in caring for older adults and supporting them in living healthier, more independent lives.

• Lead with empathy, humility, and curiosity.

• Value feedback, reflection, and personal and professional growth.

• Enjoy working within a collaborative, supportive, tech-enabled care team environment.

Why You’ll Love Working Here:

• Member-first care: Time to build relationships — quality matters more than quantity.

• Mission with heart: Every visit is an opportunity to improve someone’s health and dignity.

• Flexible remote environment: Work from home while still being part of a tight-knit clinical community.

• Growth & stability: Opportunities to expand licensure, clinical skills, and career pathways.

• Schedule options: Standard schedules available; eligibility for 4x10 schedule after successful completion of first 90 days (post onboarding) and performance expectations.

Salary range: $115,000 - $140,000 annually

If you’re passionate about providing thoughtful, preventative care — and want to make a lasting impact on the lives of older adults — we’d love to meet you.

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce.

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.