Medical Director, Doctronic

Role summary

Doctronic is building an AI-native virtual medical practice. The Medical Director will partner closely with the CMO to turn clinical strategy into production systems, integrating our clinical-grade AI, practice-wide pathways and guidelines, continuous improvement of our care delivery model, and an innovative quality and safety program.

This is a builder role for a physician leader who wants to design care models, ship operational change, work directly with product teams to launch new clinical offerings, and redefine how medical care is delivered in the era of clinical-grade AI.

Reporting and key relationships

• Reports to the Chief Medical Officer

• Works closely with Clinical Product, Clinical Operations, Quality and Compliance, Data and Analytics, and Engineering

• Partners with supervising and practicing clinicians across the practice

Core responsibilities

Practice guidelines and pathways

• Own the lifecycle of clinical pathways and practice guidelines from drafting through rollout and iteration

• Create concise, AI-native, usable protocols that drive consistent, high-quality virtual care

• Define escalation criteria, exclusion criteria, referral pathways, and safety thresholds for virtual-first care

• Ensure guidelines are communicated and implemented through training, documentation standards, and workflow integration

• Ensure guidelines are deployed through an AI-friendly interface

Improve Doctronic’s AI-native care delivery model

• Continuously refine how care is delivered across intake, triage, assessment, treatment planning, follow-up, and escalation

• Identify operational bottlenecks and redesign workflows to improve quality, speed, and patient experience

• Standardize high-performing clinical practices and reduce unwarranted variation

• Assist with QA and performance review of Doctronic Physician Group providers

Build new care offerings with Clinical Product

• Assist the product team with clinical design for new programs and condition pathways

  • Define eligibility, care cadence, clinical requirements, safety guardrails, and success metrics

  • Partner with Product and Engineering to translate clinical logic into usable product and workflow experiences

  • Drive clinical readiness for launches and ensure safe, coherent execution at go-live

Quality and safety workstreams

• Lead practice quality and patient safety initiatives across the care model

• Maintain a functioning safety event pipeline and review process with timely corrective actions

• Run continuous learning loops through structured case review and quality audits

• Define quality metrics, monitoring dashboards, and improvement targets with Analytics

Care Delivery

• Maintain a practice within the Doctronic AI-Native Care platform

Additional responsibilities

Assist with the clinical design of new AI pathways

• Assist the product team with clinical design for new programs and condition pathways

  • Define eligibility, care cadence, clinical requirements, safety guardrails, and success metrics

  • Partner with product and engineering to translate clinical logic into usable product and workflow experiences

  • Drive clinical readiness for launches and ensure safe, coherent execution at go-live

Required qualifications

• MD or DO with active or eligible U.S. licensure

• Board certification in Family Medicine, Internal Medicine, or Emergency Medicine strongly preferred

• Minimum 5 years of post-residency care delivery

• Experience supervising virtual care at scale

• Demonstrated ability to design clinical protocols and implement them operationally

• Experience leading quality improvement, patient safety, or clinical operations work

• The ability or willingness to maximize productivity using AI tools

Preferred qualifications

• Experience partnering with product and engineering teams to ship clinical workflows and programs

• Experience operating in high-growth clinical environments such as telehealth, value-based care, or scaling practices

• Familiarity with clinical AI governance, monitoring, and safety evaluation

How you work

• Builder mindset with strong follow-through

• High clinical rigor with pragmatic execution

• Systems thinking across clinical care, operations, and product

• Calm, durable judgment under ambiguity

• Collaborative leadership with clear clinical accountability

Information Security Engineer

Where Medicine Meets Intelligence

Doctronic is the first AI legally authorized to practice medicine. We're processing millions of consultations monthly with 99%+ treatment plan accuracy validated by board-certified clinicians.

About the Role

We're looking for an Information Security Engineer to own our security posture. We're HIPAA-compliant and SOC 2 Type II certified—you'll maintain and strengthen that foundation as we scale to serve millions of patients and enterprise partners.

This role is critical to our mission. When you're protecting healthcare data, security isn't just best practice—it's a sacred responsibility. You'll combine hands-on technical work with strategic security leadership, ensuring Doctronic remains the most trusted AI diagnostic platform in healthcare.

What You'll Do

• Maintain SOC 2 Type II compliance and manage ongoing audits with external assessors

• Implement and monitor HIPAA technical safeguards across our infrastructure and applications

• Conduct and coordinate regular penetration testing, vulnerability assessments, and security reviews

• Complete vendor security reviews and respond to enterprise security questionnaires from health systems and payers

• Implement and enforce security policies across engineering, operations, and business teams

• Respond to security incidents with urgency and thoroughness, conducting post-incident analysis

• Build security automation and monitoring to scale protection as the company grows

• Collaborate with engineering teams to embed security best practices into the development lifecycle

• Stay current on emerging threats, vulnerabilities, and regulatory requirements in healthcare technology

Who You Are

• 7+ years of information security experience in production environments

• Healthcare or fintech background required—you understand regulated industry security requirements

• Hands-on technical ability, not just policy and paperwork—you can read code, configure systems, and investigate incidents

• Deep experience with SOC 2, HIPAA, or equivalent compliance frameworks

• Familiarity with AWS security controls, IAM, encryption, and cloud security best practices

• Strong communicator who can translate security requirements for technical and non-technical audiences

• Proactive problem-solver who anticipates risks before they materialize

• Collaborative partner who enables teams to move fast while staying secure

Nice to Have

• CISSP, CISM, CISA, or equivalent security certification

• Experience with health information exchanges, TEFCA, QHIN, or interoperability standards

• Startup security experience—building security programs from scratch vs. maintaining established ones

• Familiarity with AI/ML security considerations and model protection

• Experience with mobile app security (iOS/Android)

• Knowledge of medical device security standards or FDA digital health guidance

• Background in application security, secure SDLC, or DevSecOps

Compensation & Benefits

Base Salary: $180K-$240K + Equity

New York City | On-site
Join our NYC team and work directly with engineering and product teams to build security into everything we do.

Equity Opportunities
Share in Doctronic's growth as we transform healthcare with AI.

Building AI That Matters
Join Doctronic and work with cutting-edge AI that's transforming healthcare and helping people make faster, smarter decisions.

Reports To

Director of Engineering

Clinical Product Manager

Doctronic Physicians Group (DPG) & Doctronic Inc.

Position Overview

We seek a physician-product leader to drive the development of clinical pathways and workflows that power AI-native care delivery. This role sits at the intersection of clinical medicine, product management, and partner success—requiring deep medical expertise, proven product leadership, and the ability to translate complex clinical needs into scalable AI-enabled solutions for both our internal clinic and growing network of clinical partners.

Key Responsibilities

Clinical Product Development (50%)

• Own the product roadmap for clinical pathways, defining and prioritizing features that enable safe, effective AI-native care delivery

• Design and iterate on clinical workflows for urgent care, primary care, chronic disease management, and medication management use cases

• Translate clinical requirements into detailed product specifications for our AI engineering and context engineering teams

• Drive product decisions grounded in clinical evidence, regulatory requirements, and real-world physician workflows

Partner Integration & Customization (35%)

• Serve as the primary liaison for new clinical partners, leading discovery to understand their unique workflow requirements and use cases

• Develop customized pathway configurations that adapt our AI platform to partner-specific clinical environments

• Build scalable frameworks for partner onboarding that balance customization with product consistency

• Gather and synthesize partner feedback to inform product roadmap priorities

• Ensure successful deployment and adoption of clinical workflows across diverse partner settings

Cross-Functional Leadership (15%)

• Collaborate daily with AI engineering, context engineering, and clinical operations to bring clinical products from concept to deployment

• Partner with clinical leadership to ensure pathways meet quality standards and align with evidence-based medicine

• Work with engineering on EHR integrations and interoperability requirements for partner implementations

• Define success metrics and evaluation frameworks for clinical pathway performance

• Coordinate with compliance and legal teams to ensure all products meet regulatory requirements

Required Qualifications

Medical Background

• MD, DO, or equivalent medical degree (minimum requirement)

• Completed residency strongly preferred; post-residency clinical practice experience ideal

• Deep understanding of clinical decision-making, care delivery workflows, and physician needs

• Experience in urgent care, primary care, emergency medicine, or internal medicine preferred

Product Management Experience

• 3+ years of product management experience, ideally in healthcare technology or digital health

• Demonstrated ability to own product roadmaps from strategy through execution

• Experience writing product requirements, user stories, and detailed specifications

• Track record of shipping products that required cross-functional coordination

Technical Aptitude

• Strong understanding of AI/ML systems and their application in healthcare settings

• Experience deploying or implementing AI-enabled products in production environments preferred

• Familiarity with EHR systems, clinical data standards (HL7, FHIR), and healthcare interoperability

• Comfort with technical discussions and ability to collaborate effectively with engineering teams

Leadership & Communication

• Exceptional stakeholder management skills with ability to navigate complex partner relationships

• Strong written and verbal communication skills for both clinical and technical audiences

• Experience working with or managing multidisciplinary teams

• Ability to thrive in ambiguity and drive clarity in fast-moving environments

Preferred Qualifications

• Previous experience at healthcare technology companies, digital health startups, or health systems innovation teams

• Background in clinical informatics or health IT implementation

• Understanding of HIPAA compliance, healthcare data privacy, and FDA regulations for clinical software

• Experience with prompt engineering, LLMs, or AI system development

• MBA or other business/product training a plus

What We Offer

• Direct impact on healthcare accessibility for millions of patients

• Opportunity to define how AI transforms clinical care delivery at a pioneering company

• Work with world-class AI technology unique in the industry

• Shape partnerships that will scale AI-native care across the healthcare ecosystem

• Competitive equity package

• Salary commensurate with experience

About Doctronic

Doctronic is the #1 AI Doctor, revolutionizing direct-to-patient healthcare through our proprietary AI system. Doctronic is the first AI legally authorized to practice medicine. We're processing millions of consultations monthly with 99%+ treatment plan accuracy validated by board-certified clinicians. Our platform (doctronic.ai) provides free, anonymous, HIPAA-compliant AI consultations alongside affordable human physician visits ($40) available 24/7 across all 50 states via instant video, scheduled video, or async text.