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Account Executive, SM Segment
Edia · New York, New York, United States
Pay
$150k
Setting
Hybrid
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
ABOUT THE ROLE
At Edia, we believe every student deserves an exceptional experience at school. As an SMB Account Executive, your mission is not only to hit revenue goals but also to help districts unlock real outcomes for students. In this role, you’ll be shaping the trajectory of a high-growth company while directly influencing how schools across the country deliver education.
At full ramp, we expect our AEs to achieve $125k in closed-won revenue per quarter while generating $400K in new pipeline, with a primary focus on net new logo acquisition across both net new and existing customer accounts. You’ll successfully manage 500 target accounts by driving high activity and strategic outreach efforts, resulting in 3 net new meetings per week and 5 total meetings per week. All while, maintaining a clean and accurate pipeline of 20+ active opportunities per quarter in a high-growth, fast-paced environment.
At this time, we are prioritizing candidates who are located in New York City given territory alignment. Please note this is a field sales role and travel up to 50% of the time is required.
WHAT YOU’LL DO:
Close $500K / Year
- Close $125k in revenue per quarter (quarterly quota) through new and existing customers, averaging 2-3 won deals per month.
Book 3+ Meetings / Week
- Build and maintain a healthy pipeline of at least $400k per quarter, ensuring consistent opportunity flow.
- Run at least 5 customer meetings per week, 3 of which need to be initial discovery meetings with new prospects.
Salesforce Hygiene
- Maintain a clean and accurate pipeline in Salesforce across (on average) 20 qualified opportunities at any given time.
- Ensure that pipeline stages, next steps, and close dates are consistently updated and reflective of the deal's actual status.
QUALIFICATIONS:
- 1+ years of SMB full cycle sales experience.
- Proven track record of hitting and exceeding sales quotas in a fast-paced, high-growth environment.
- Strong outbounding ability.
- Extremely driven.
We also look for the following competencies and behaviors:
- Grit – relentless drive to push through challenges and lead from the front.
- Confidence – ability to make tough calls and stand behind them.
- Curiosity – eagerness to learn from customers, team, and peers.
- Intelligence – sharp commercial acumen and ability to simplify complexity.
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Success Engineer
Edia · United States
Pay
$100k–150k
Setting
Remote
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
THE PROBLEM WE NEED YOU TO SOLVE
Edia serves 300+ school districts—including New York City, Fulton County, and San Francisco—with AI-powered solutions to address chronic absenteeism, math achievement, and complex data integrations and intervention workflows. Our newest product, our District Intelligence Platform (DIP) unifies K-12 data from SIS, LMS, attendance, and behavior systems into a single system of action for student success.
Every new district means a complex, high-stakes integration. We connect to all major SIS (e.g. PowerSchool, Infinite Campus, Synergy, etc.), configure Clever and ClassLink rostering, stand up SFTP data feeds, import benchmark and end-of-course exam scores, and align to district-specific data models across dozens of customers. A missed go-live date means a semester of lost student outcomes.
We need a technical owner who can execute that end-to-end integration process: someone who can drive every integration workstream from contract signature to successful launch and pull in our engineering team where needed.
THE ROLE
You’ll be Edia's dedicated Customer Success Engineer (CSE)—a foundational hire on the Customer Solutions & Implementations team, reporting to our VP of Customer Success. You’ll function as the technical lead for integrations across CS, Engineering, and district IT stakeholders, balancing technical execution with strong project management and change-management instincts.
This is not a standard onboarding role. You’re implementing a multi-product platform with multiple integration points, in districts with complex IT environments, competing priorities, and tight timelines. You bring an engineering mindset to every integration challenge — comfortable diving into API specs, data mapping, and system architecture — while maintaining the project rigor and customer judgment to deliver on school-year timelines.
WHAT YOU’LL DO
TECHNICAL INTEGRATION LEADERSHIP
- Execute SIS integrations across PowerSchool, Infinite Campus, Synergy, and other legacy platforms—defining data mapping specs, transformation logic, and validation requirements.
- Own SFTP pipeline setup, Clever/ClassLink rostering configuration, SSO provisioning, and platform-level data ingestion workflows.
- Write and review data transformation scripts, API integration specs, and configuration documentation. Hands-on coding ability is a strong plus; deep fluency in data models, REST APIs, and ETL patterns is required.
- Serve as the primary technical interface between Edia’s engineering team and district IT—translating complex technical environments into clear implementation architectures.
- Identify integration risks early: schema mismatches, API rate limits, authentication edge cases, and data quality issues—and drive engineering solutions before they block go-lives.
END-TO-END IMPLEMENTATION OWNERSHIP
- Lead full-lifecycle implementation projects from contract signature through go-live: project plans, technical milestones, dependency mapping, risk registers, and stakeholder coordination.
- Receive structured handoffs from Sales (SOW, technical requirements, champion intro) and manage clean transitions to CSM at go-live with full configuration documentation and adoption metrics.
- Own the internal status cadence across Product, Engineering, Support, and CS—removing blockers and driving accountability across all workstreams.
CUSTOMER & CHANGE MANAGEMENT
- Navigate district procurement timelines, IT governance processes, and organizational dynamics to keep implementations on track.
- Guide district stakeholders—from IT directors to curriculum leads—through technical onboarding and rollout best practices.
- Proactively surface adoption risks and drive mitigation plans before they become blockers.
SCALE THE FUNCTION
- We’re scaling from a handful of concurrent implementations to 3–4x that volume in 2026. You’ll design the playbooks, tooling, templates, and success metrics to make that possible.
- Define when deeper technical engagement (e.g., Forward Deployed Engineer support) is required. Help define the long-term shape of the implementation team as we grow.
QUALIFICATIONS
REQUIRED
- Bachelor's degree in Computer Science, Software Engineering, or a closely related technical field.
- 4+ years in technical implementation, solution engineering, integration engineering, or a closely related technical delivery role with a SaaS or data-intensive environment.
- Hands-on experience with data integrations: REST APIs, SFTP pipelines, ETL workflows, data mapping, and schema design. Ability to read and write code (Python, SQL, or similar) is a strong plus.
- Deep fluency in integration patterns and system architectures—comfortable reviewing API specs, debugging data pipeline issues, and writing technical configuration documentation.
- Proven track record delivering complex, multi-stakeholder technical projects on deadline in enterprise or public-sector environments.
- Exceptional communication across technical and non-technical audiences—from IT architects to district superintendents.
- Strong project management discipline: risk management, dependency tracking, milestone accountability.
Why Join Edia?
- Foundational technical role with direct influence on platform architecture, integration standards, and team structure.
- High-visibility position working closely with Engineering, Product, and GTM leadership.
- Competitive compensation ($100,000–$150,000), equity, flexible vacation, and technology stipend.
- Hybrid-friendly with flexibility on remote work.
Additional Job Details
The expected salary and bonus range for this position is $100,000 - $150,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Additional benefits include equity, flexible vacation, especially during school holiday periods, and technology stipend.
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
Enterprise Customer Success Manager (CSM)
Edia · United States
Pay
$180k–240k
Setting
Remote
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
ABOUT EDIA
Our mission is for every child to have an exceptional experience in school.
Edia is a Series A technology startup revolutionizing K-12 education with AI-driven solutions. We develop software to improve math education, tackle chronic absenteeism, and optimize data and intervention processes for school districts. Today, Edia supports 300+ districts across the country (e.g. New York City, Fulton County,, etc.).
ABOUT THE ROLE
We're building a best-in-class Customer Success team and looking for an Enterprise Customer Success Manager (CSM) to play a pivotal role in our growth. As an Enterprise CSM at Edia, you’ll have the opportunity to make a meaningful impact by accelerating the adoption of our AI-powered platform and expanding our footprint across K-12 districts.
In this role, you will be instrumental in ensuring schools and districts realize the full value of Edia, driving student success and educational outcomes. You'll take ownership of Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) by leading strategic account management, deepening customer adoption, and executing targeted expansion initiatives.
WHAT YOU'LL DO
- Strategic Account Management: Develop and maintain trusted advisor relationships with key decision-makers and influencers across district leadership, administrators, and educators with a focus on high-value accounts. Guide customers through best practices in AI-powered student success, ensuring they achieve measurable impact in areas such as MTSS, absenteeism reduction, and math proficiency.
- Technology & Industry Expertise: Leverage deep knowledge of AI in education, the Edia platform, and K-12 challenges to help schools optimize their use of AI-driven insights. Proactively analyze customer adoption trends, usage patterns, and student outcomes to provide data-backed recommendations that drive engagement, retention, and growth.
- GDR & NDR Growth: Identify upsell and cross-sell opportunities that align with district priorities, ensuring expanded usage of Edia’s platform. Implement proactive retention strategies, mitigating churn by addressing customer needs before they become pain points.
- Customer Advocacy: Act as the voice of the customer, collaborating with product and engineering teams to influence the roadmap with key feature requests and integrations. Translate customer feedback into actionable product enhancements that improve adoption, engagement, and student outcomes.
- Success Plans: Partner with customers to develop Joint Success Plans that align Edia’s AI capabilities with district goals, curriculum strategies, and intervention programs. Lead training sessions, webinars, and workshops, equipping educators and administrators with the knowledge to fully leverage Edia’s AI platform.
QUALIFICATIONS
- Bachelor's or Master's degree in Business, Computer Science, or a related field
- 5+ years of experience in a customer success, management consulting, technology consulting, or consultative role within the technology (SaaS) industry
- Proven ability to navigate complex enterprise sales environments with multiple priorities and stakeholders
- Strong analytical and problem-solving skills, with the ability to identify trends and drive data-informed decisions
- Exceptional communication and interpersonal skills, adept at building trust, fostering engagement, and influencing executive stakeholders
- Demonstrated success in managing and expanding customer accounts, driving both gross dollar retention (GDR) and net dollar retention (NDR)
- Experience implementing production technology solutions, driving change management, and evangelizing outcomes
- Passion for K-12 education, improving student outcomes and supporting educators through innovative AI-driven solutions
- Startup experience a plus, with the ability to thrive in fast-paced, high-growth environments
- MBA preferred
WHY JOIN EDIA?
- High-impact role where you’ll shape the narrative of a fast-scaling ed-tech AI startup.
- Work closely with leadership and GTM teams to drive market success.
- Competitive compensation, equity, and benefits package.
- Hybrid-friendly work environment with flexibility on remote work.
Additional Job Details
The expected salary and bonus range for this position is $180,000 - $240,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Additional benefits include equity, flexible vacation, especially during school holiday periods, and technology stipend.
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Backend Engineer
Edia · United States
Pay
$180k–250k
Setting
Remote
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
About the Role
We're seeking a Senior Backend Engineer to join our team and help scale our Node.js applications on AWS. This role is different from a traditional engineering position: we've fully embraced AI-assisted development, and we expect most code to be written by AI tools. Your job is to direct that process effectively.
You'll work across our entire product suite and internal tools, building robust systems that serve educators and students while also using AI to automate our business operations.
What You'll Do
- Architect and oversee backend systems across our product lineup and internal tooling
- Guide AI coding assistants to implement large-scale changes and new features
- Review, debug, and refine AI-generated code to production standards
- Use AI internally to automate business operations
- Ship full-stack features end-to-end
What We're Looking For
Essential skills:
- Fast at reading code, human or AI generated
- Strong debugging skills and an eye for bugs
- Capacity to envision large architectural changes and break them into steps an AI can execute
- Ability to context switch and juggle multiple in flight tasks
- Experience with Node.js and cloud infrastructure (AWS, containers, managed databases)
- Comfort working across multiple codebases and problem domains
What sets you apart:
- You think at systems scale
- You're effective at communicating intent to AI tools and iterating on their output
- You have good judgment about when to accept AI suggestions and when to push back
- You're comfortable with ambiguity and can take ownership of loosely-defined problems
Nice to have:
- Frontend experience (React)—you'll be reading it regardless
- Startup experience
Why This Role Is Different
We're not looking for someone who wants to write every line of code themselves. We're looking for someone who can leverage AI to move faster than traditional development allows, while maintaining the quality and reliability our school district partners depend on. If you're excited about working at the frontier of how software gets built, we'd love to hear from you.
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Executive, East
Edia · United States
Pay
$250k
Setting
Remote
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
ABOUT THE ROLE
At Edia, we believe every student deserves an exceptional experience at school. As an Enterprise Account Executive, your mission is not only to hit revenue goals but also to help districts unlock real outcomes for students. In this role, you’ll be shaping the trajectory of a high-growth company while directly influencing how schools across the country deliver education.
At full ramp, we expect our Enterprise AEs to achieve $250K in closed-won revenue per quarter while generating $800K in new pipeline, with a primary focus on net new logo acquisition across both net new and existing customer accounts. You’ll successfully manage 100 target accounts by driving high activity and strategic outreach efforts, resulting in 2 net new meetings per week and 5 total meetings per week. All while, maintaining a clean and accurate pipeline of 10-20 active opportunities per quarter in a high-growth, fast-paced environment.
At this time, we are prioritizing candidates who are located in one of the states listed in the job posting given territory alignment. Please note this is a field sales role and travel up to 50% of the time is required.
WHAT YOU’LL DO:
Revenue Generation
- Close $250K in revenue per quarter (quarterly quota) through new and existing customers.
- Build and maintain a healthy pipeline of at least $900K per quarter, ensuring consistent opportunity flow.
Strategic Prospecting & Outreach
- Skilled at targeting key decision-makers within accounts and using personalized outreach strategies to open new opportunities.
- Experience with multi-threaded account penetration and navigating complex B2B sales cycles.
Meeting Goals
- Run at least 5 customer meetings per week, 2 of which need to be initial discovery meetings with new prospects or new contacts within existing accounts.
Pipeline Management
- Maintain a clean and accurate pipeline in Salesforce/Clari across (on average) 10-20 qualified opportunities at any given time.
- Ensure that pipeline stages, next steps, and close dates are consistently updated and reflective of the deal's actual status.
Adaptability & Creativity in a High-Growth Environment
- Demonstrate the ability to operate effectively within a fast-growing, high-ambiguity segment of the business, using creative problem-solving and a proactive approach to uncover and address customer pain points.
QUALIFICATIONS:
Sales Execution
- Proven ability to hit and exceed sales quotas in a fast-paced, high-growth environment with a minimum of 5+ years of Enterprise full cycle sales experience.
- Expertise in full-cycle sales, from prospecting to closing, with a track record of driving $300K+ in quarterly revenue.
Strategic Prospecting & Outreach
- Skilled at targeting key decision-makers within accounts and using personalized outreach strategies to open new opportunities.
- Experience with multi-threaded account penetration and navigating complex B2B sales cycles.
Pipeline & Opportunity Management
- Ability to manage a pipeline of 10-20 opportunities simultaneously, ensuring accuracy and cleanliness in Salesforce/Clari.
- Proficiency in forecasting and managing deal progression to maintain a high-velocity sales process.
Communication & Relationship Building
- Strong ability to build relationships and trust with key stakeholders, from managers to C-level executives.
- Excellent verbal and written communication skills, particularly in conveying complex software solutions.
Adaptability & Problem Solving
- Comfortable working in a high-ambiguity, rapidly changing environment, using creativity to find new approaches for engaging prospects.
- Demonstrated ability to pivot strategies and adapt to new processes, targets, or changes in the market.
We also look for the following competencies and behaviors:
- Grit – relentless drive to push through challenges and lead from the front.
- Confidence – ability to make tough calls and stand behind them.
- Curiosity – eagerness to learn from customers, team, and peers.
- Intelligence – sharp commercial acumen and ability to simplify complexity.
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager
Edia · San Francisco, California, United States
Pay
$180k–250k
Setting
Remote
ABOUT EDIA
Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.
ABOUT THE ROLE
Our customers hold us to a high bar, and it's our responsibility to create powerful, intuitive solutions that feel cohesive. The quality of your product decisions will have a direct impact on the confidence that school administrators have in us to solve their most important needs, especially as we utilize AI in completely new ways to rethink their workflows.
As a product manager at Edia, you'll have complete ownership to scope, define, and ship products 0 to 1. You'll be the CEO of your product—responsible not just for defining what to build, but for driving it to success. The ideal candidate is extremely smart, high-agency, has great taste, and is excited to shape how millions of students across the country experience school.
What You'll Do
- Work with the CEO to shape an insanely compelling product vision
- Meet with 100+ prospective clients to deeply understand their problems and validate solutions
- Define product requirements, prioritize ruthlessly, and drive alignment across teams
- Build functional prototypes and front-ends yourself using AI coding tools—you should be able to vibe code your way to a working product
- Refine products with great attention to detail
- Work with marketing to communicate that vision and captivate customers
- Work tightly with engineering to ship high-quality products on time
- Use data and customer feedback to iterate and expand key workflows
- Define success metrics and hold yourself accountable to outcomes
Qualifications
- You've built something great, ideally from scratch
- 5+ years of product management / product design experience in software
- Ability to build your own front-ends (or get pretty far) using tools like Claude Code, Cursor, or Replit
- Extremely smart, high-agency, and relentlessly resourceful
- Great taste—you know what good looks and feels like
- You're fast and productive—you get thing done
- Excellent written and verbal communication
- Deep care about improving outcomes for students and educators
Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.
We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.
Listed by Edia for a position based in the United States. Employers on this board attest they are hiring domestically.
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