Company Overview:

Role:

Key Responsibilities:

• Workforce Management & Capacity Planning
  • Run demand forecasting and capacity planning using AI model outputs - validate projections, apply bias corrections, and translate forecasts into interval-level staffing plans. Inputs include demand trends, seasonality, product launches, and marketing activity.
  • Maintain, update, and improve existing staffing models (headcount-to-volume alignment, SLA modeling, scenario planning) as inputs change - you're not building these from scratch, but you need to understand the logic well enough to adjust, improve, and defend the outputs.
  • Build and distribute weekly schedules; coordinate with Team Leads on shift coverage, gaps, and real-time adjustments.
  • Drive resource planning for new initiatives, including shift coverage for new channels, skill-based routing changes, and staffing implications of product or geographic launches.
  • Own BPO forecast and capacity planning: translate volume projections into vendor capacity needs and flag misalignment early.
  • Process contractor invoices on cadence.
  • Manage schedule publishing and headcount updates.

• Operational Optimization
  • Co-own the monthly Finance labor cost model review, prepare inputs, flag variances, maintain the rolling forecast.
  • Work with Product, Engineering, Marketing and Support teams to stay ahead of feature rollouts and changes that will impact volume or staffing needs, as well as feed those inputs into the forecasting and planning cycle.
  • Deliver hiring plan recommendations tied to volume projections, attrition trends, and batch hiring constraints.
  • Track and report on OKRs: prepare leadership updates, maintain KR tracking, flag risks to targets.

• Stakeholder & System Coordination
  • Serve as the primary WFM point of contact for Ops leadership, Finance, and cross-functional partners during the engagement.
  • Collaborate with Data Science on predictive model refinement and operational dashboard development.
  • Maintain recurring operational reporting cadences

Qualifications/Skills:

• 4+ years in workforce management, capacity planning, or workforce operations
• Experience scaling support functions in high-growth companies. You'll be operating the WFM function during a period of significant membership growth, new channel launches, and geographic expansion. Healthcare or digital health experience is a major plus.
• Strong modeling skills and comfort with large datasets. Experience with BI tools (Databricks, Looker, Tableau, or similar) are a plus - you should be able to pull data, validate assumptions, and translate analysis into actionable staffing decisions.
• Experience managing or coordinating BPO vendors: capacity planning, performance tracking, invoice reconciliation.
• Familiarity with WFM tools, helpdesk platforms (we use Intercom), and HRIS/scheduling systems (we use Rippling).
• Demonstrated ability to work cross-functionally with Finance, Marketing, Product, and Data teams.
• Strong operational reporting skills
• Comfortable stepping into an established system. You'll inherit existing models, processes, vendor relationships, and reporting cadences built by the person you're covering for.

To be a strong fit, you embody our Core Values:

• Ruthless Prioritization:
  • We don’t let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always:
  • We design and deliver like we’re caring for someone we love.
  • We create calendar, actionable, human experience.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don’t just ship– we own outcomes and drive results.
  • We act with urgency and precision
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego:
  • We are ruthlessly aligned to our mission - and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision - data must be right.
  • We sweat the details because outcomes depend on them.

Why You'll Love Working With Us:

Company Overview:

Role:

Key Responsibilities:

• Own and execute full-lifecycle technical recruiting across engineering, data science, ML/AI, infrastructure, and security disciplines, from intake through offer close.
• Hire, coach, mentor, and develop technical recruiters, establishing a high-performance recruiting organization with consistent hiring practices, strong candidate experience, and a culture of continuous improvement.
• Leverage AI-powered tools and automation to improve recruiting efficiency, reducing manual work and enabling the team to operate at greater scale while continuously improving and evaluating AI-enabled recruiting tools and workflows that improve sourcing effectiveness, candidate engagement, recruiter productivity, and data-driven decision-making.
• Partner with engineering and product leadership (including SVP of Engineering) to deeply understand team structures, roadmaps, and hiring priorities, translating business needs into targeted talent strategies.
• Build and optimize scalable recruiting processes, tooling, and workflows that support rapid, high-quality hiring as Function scales.
• Develop and execute proactive sourcing strategies to build robust pipelines of passive technical talent, leveraging market mapping, competitive intelligence, and creative outreach.
• Serve as a trusted advisor to hiring managers on market trends, compensation benchmarking, interview best practices, and candidate experience.
• Define and track recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, quality of hire) and use data to continuously improve outcomes.
• Champion a world-class candidate experience at every touchpoint, ensuring Function's employer brand is represented with clarity and care.
• Contribute to broader Talent Acquisition and People team initiatives, including employer branding, and onboarding partnerships.

Qualifications/Skills:

• 7+ years of full-lifecycle recruiting experience, with at least 4 years focused on technical recruiting (software engineering, data/ML, infrastructure).
• 2+ years of experience in a leadership or senior IC role within a recruiting function, with demonstrated ability to mentor and elevate team performance.
• Proven track record of hiring senior and staff-level engineers in competitive, high-growth startup or technology environments.
• Deep understanding of the technical talent landscape, including compensation trends, competitive dynamics, and sourcing channels.
• Strong business acumen and the ability to translate organizational strategy into actionable recruiting plans.
• Exceptional communication and stakeholder management skills, with the ability to influence and build trust at all levels, from individual engineers to C-suite leaders.
• Experience building recruiting infrastructure from scratch or significantly scaling an existing function.
• Proficiency with modern ATS platforms (GEM, Greenhouse, Lever, Ashby, or similar) and sourcing tools (LinkedIn Recruiter, etc.).

Nice-to-Have Skills and Experiences:

• Experience recruiting in healthtech, biotech, or regulated industries.
• AI-forward mindset with a passion for adopting emerging technologies to increase efficiency, improve decision-making, and scale recruiting impact.
• Background in recruiting for AI/ML-specific roles and understanding of the specialized talent pools involved.
• Experience partnering with executive leadership on organizational design and workforce planning.
• Familiarity with employer branding strategy and content development.
• Prior experience at a company during a Series B through Series D growth phase.

TO BE A STRONG FIT, YOU EMBODY OUR CORE VALUES

• Ruthless Prioritization:
  • We don't let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always:
  • We design and deliver like we're caring for someone we love.
  • We create clear, actionable, human experiences.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don't just ship — we own outcomes and drive results.
  • We act with urgency and precision.
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego:
  • We are ruthlessly aligned to our mission — and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision — data must be right.
  • We sweat the details because outcomes depend on them.

Why You'll Love Working With Us:

Company Overview:

Role:

Key Responsibilities:

• Own end-to-end invoice processing : 3-way PO matching, approval routing, and payment execution via ACH, wire, check and international wire.
• Review and reconcile non-PO invoices to identify discrepancies in amounts, coding, or supporting documentation, and resolve issues prior to payment processing.
• Review and approve employee expense reimbursements in accordance with company policy, ensuring appropriate documentation and coding.
• Code and reconcile corporate credit card transactions, verifying receipt support and resolving discrepancies with employees.
• Manage vendor onboarding , issue annual 1099 reporting, and serve as the main point of contact for vendor inquiries.
• Support month-end close with cash application, matching of cash transactions, preparation of expense accruals and other journal entries, and assisting with general ledger activity.
• Maintain organized, audit-ready documentation for all AP-related transactions.
• Partner cross-functionally with department leaders to ensure expenses are coded accurately and consistently.
• Support system implementations and process improvements within AP and broader accounting workflows.
• Identify opportunities to improve efficiency, reduce manual work, and strengthen internal controls.
• Collaborate with vendors and employees to resolve payment and reimbursement issues while maintaining a positive working relationship.

Qualifications/Skills:

• 3–5 years of accounts payable or general accounting experience.
• Strong attention to detail, and organizational skills.
• Experience coding invoices and expenses across departments and GL accounts.
• Familiarity with expense management and credit card platforms.
• Experience working with AP automation and ERP systems, expense platforms, and procurement systems such as Zip and Ramp.
• Strong understanding of invoice processing, 3-way matching, purchase orders, vendor management, expense reporting, and payment processing.
• Experience preparing accruals and reconciliations for month-end close.
• Proficient in Microsoft Excel including pivot tables, VLOOKUPs, and other advance formulas.
• Experience in high volume, fast-paced environment, and able to handle multiple priorities.
• Strong problem-solving mindset with the ability to work through issues independently and escalate when appropriate.

Nice-to-Have Skills:

• Bachelor's degree in Accounting, Finance, or a related field.
• Exposure to multi-entity or international operations.
• Experience supporting implementation of accounting automation tools.
• Experience processing a high volume of invoices on a weekly basis.
• Familiarity with healthcare or health-tech industry accounting requirements.

To be a strong fit, you embody our Core Values:

• Ruthless Prioritization:
  • We don’t let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always:
  • We design and deliver like we’re caring for someone we love.
  • We create calendar, actionable, human experience.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don’t just ship– we own outcomes and drive results.
  • We act with urgency and precision
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego:
  • We are ruthlessly aligned to our mission– and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision– data must be right.
  • We sweat the details because outcomes depend on them.

Why You'll Love Working With Us:

About Us:

Role:

Key Responsibilities:

• Join a passionate and collaborative team dedicated to groundbreaking health solutions.
• Deliver full‑stack solutions, from crafting customer-facing UIs to optimizing database queries and owning the interactions between all layers.
• Lead design and delivery of end‑to‑end features across the stack, with an emphasis on high‑performance ASP.NET Core services.
• Architect clean, maintainable, and secure APIs that integrate with EMRs, imaging partners, and AI services.
• Mentor & coach other engineers through code reviews, pair programming, and design sessions.
• Collaborate closely with product, design, and clinical teams to translate requirements into intuitive desktop, tablet, and mobile experiences.
• Own quality and define automated test strategies (unit, integration, e2e) and champion CI/CD and DevOps in Azure.
• Drive continuous improvement by introducing best‑in‑class engineering practices, performance tuning, and observability.
• Shape technical roadmap and contribute to development planning, daily stand‑ups, and retrospectives in our Agile process.

Qualifications/Skills:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Full-stack experience with demonstrated ownership of both modern frontend and backend in production.
• Experience designing microservices, RESTful APIs, and event‑driven systems; shaping data models and domain boundaries.
• Deploying and operating workloads in Azure (or AWS/GCP) using IaC, containerization (Docker/Kubernetes), pipelines, and monitoring.
• Deep experience with SQL Server.
• Proficiency in implementing automated testing with xUnit/NUnit/Jest/Playwright and enforcing clean code standards.
• Proven track record of mentoring engineers, leading projects, and influencing engineering strategy.
• Excellent written & verbal communication and a bias for collaboration in a cross‑functional, Agile environment.

Nice-to-Have Skills and Experiences:

• Experience with DICOM, HL7/FHIR, or other healthcare standards.
• Background in security & compliance (HIPAA, SOC 2).
• Passion for responsive design, PWAs, and accessibility.
• Experience with Python, GCP & FastAPI a plus for future initiatives.

Why You'll Love Working With Us:

• Stock options.
• Comprehensive health, dental, and vision plans for you and your family.
• Flexible work environment.
• Team off-sites and wellness initiatives.
• Competitive vacation policy.
• A culture that emphasizes continuous learning and personal growth.