Jobs - Jobs4Americans

Shift: 9-5 Monday-Friday and the rotating Saturday About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryOur pharmacy team is the reason patients keep coming back to Gifthealth. Our pharmacy technicians are an essential part of the team. As the lead technician, you will provide real world experience in a fast paced pharmacy atmosphere. You will have the ability to make an impact in many patients' lives outside of what you may have learned in the classroom. This role is more than just stocking shelves and collecting copays, it is building relationships internally and externally to create a wonderful pharmacy experience.Key ResponsibilitiesWorking with a strong pharmacy team to build lasting patient relationshipsOverseeing the pharmacy functions of retail pharmacy with the pharmacistsFollow standard operating procedures and comply with federal and state regulationsCreate an environment that enables customers to feel welcome, important and appreciatedProcess prescriptions accurately and efficiently, including entering, solving third-party rejections, filling, and preparing deliveries and shipmentsProcess customer transactions in a quick and efficient mannerUnderstand and follow company guidelines on tendering electronic fund transactions, such as credit/debit cards, EBT, cash and check transactionsMaintain a clean and organized work station, and assist in maintaining a clean pharmacy environmentReceive and stock medications in the pharmacyQualificationsHigh school or equivalent (Required)Pharmacy Technician Experience: 1 year (Preferred)Customer Service Experience: 1 year (Preferred)Registered Pharmacy Technician in the state of Ohio (Required)PTCB Certification (Required)SkillsBe able to multitask and find operational efficienciesBe detail-orientedBe able to display positive attitude while interacting with patients and peersBe a problem solverBe willing to actively seek additional licensure and certifications, such as immunization certification and compounding training, to elevate your role in the pharmacyWork EnvironmentLocation: On-siteSchedule: Full-timeMay require additional availability or flexibility for escalations.Regular meetings with your teams, departments, or leadership to ensure alignment.Key Essential FunctionsMust be able to stand for at least 8 hours at a day and up to 10 hours per day during peak periods.Must be able to lift up to 30-50 pounds.Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes).Must be able to work onsite for all scheduled shifts.Must be able to work in a warehouse environment with varying temperatures and moderate noise.Employment ClassificationStatus: Full-timeFLSA: ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Pharmaceuticals

78 days ago

QA Specialist - Virtual Hub

Gifthealth ·

Pay

Not listed

Setting

Remote

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We are seeking a QA Specialist - Virtual Hub to support the Quality Assurance Team within the Call Center. Position SummaryThe QA Specialist ensures day-to-day quality oversight of the virtual HUB, with a focus on internal auditing, call quality monitoring, QA data analysis, and case review. You'll partner with Operations, Compliance, and Case Management teams to maintain a robust QMS, drive compliance with quality assurance expectations, and enable safe, right-first-time case handling.Key ResponsibilitiesInternal Audit (~30%)Plan, execute, and report risk-based internal audits of case intake, storage, documentation, program SOP handling, record handling, and case closure.Track observations, grade findings, and drive CAPA effectiveness through to verified closure.Trend audit data, prepare dashboards/metrics, and present results in quality reviews and readiness checks.Collaborate with multiple teams to improve call center KPIs and general metricsCall Quality & QA Data (~30%)Assists in the development of monitoring standards.Monitor and score calls using automated speech analytics and manual review against the QA scorecard, covering compliance, service, and process adherence.Calibrate automated scoring against human review to confirm accuracy and consistency across agents and programs.Analyze QA data trends by agent, team, program, and call type to identify systemic risks and coaching opportunities.Build and maintain QA dashboards/reporting for leadership visibility into call quality performance.Works directly with leadership to drive process improvements within the teamQA in Case Handling (~25%)Provide real-time QA oversight (documentation verification, record checks, case review, and process adherence checks).Coach teams on quality behaviors; support training, change control, and document control.Participate in deviation/incident investigations; perform root cause analysis and implement systemic fixes.CAPA Management (~15%)Own the CAPA process: intake, evaluation, disposition, and documentation.Coordinate with Compliance and Program teams; ensure root cause resolution and effectiveness verification.Support/coordinate CAPA trending: analysis, tracking, notifications, execution, and effectiveness checks.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Pharmaceuticals

79 days ago

Pharmacy Technician Lead

Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA

Pay

$26.67–31.37/hr

Setting

On-site

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Shift: 12pm-8pm, 10am-6pmAbout UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryOur pharmacy team is the reason patients keep coming back to Gifthealth. Our pharmacy technicians are an essential part of the team. As the lead technician, you will provide real world experience in a fast paced pharmacy atmosphere. You will have the ability to make an impact in many patients' lives outside of what you may have learned in the classroom. This role is more than just stocking shelves and collecting copays, it is building relationships internally and externally to create a wonderful pharmacy experience.Key ResponsibilitiesWorking with a strong pharmacy team to build lasting patient relationshipsOverseeing the pharmacy functions of retail pharmacy with the pharmacistsFollow standard operating procedures and comply with federal and state regulationsCreate an environment that enables customers to feel welcome, important and appreciatedProcess prescriptions accurately and efficiently, including entering, solving third-party rejections, filling, and preparing deliveries and shipmentsProcess customer transactions in a quick and efficient mannerUnderstand and follow company guidelines on tendering electronic fund transactions, such as credit/debit cards, EBT, cash and check transactionsMaintain a clean and organized work station, and assist in maintaining a clean pharmacy environmentReceive and stock medications in the pharmacyQualificationsHigh school or equivalent (Required)Pharmacy Technician Experience: 1 year (Preferred)Customer Service Experience: 1 year (Preferred)Registered Pharmacy Technician in the state of Ohio (Required)PTCB Certification (Required)SkillsBe able to multitask and find operational efficienciesBe detail-orientedBe able to display positive attitude while interacting with patients and peersBe a problem solverBe willing to actively seek additional licensure and certifications, such as immunization certification and compounding training, to elevate your role in the pharmacyWork EnvironmentLocation: On-siteSchedule: Full-timeMay require additional availability or flexibility for escalations.Regular meetings with your teams, departments, or leadership to ensure alignment.Key Essential FunctionsMust be able to stand for at least 8 hours at a day and up to 10 hours per day during peak periods.Must be able to lift up to 30-50 pounds.Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes).Must be able to work onsite for all scheduled shifts.Must be able to work in a warehouse environment with varying temperatures and moderate noise.Employment ClassificationStatus: Full-timeFLSA: ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

80 days ago

Automation Engineer (Process Automation)

Gifthealth · 4008 S Signal Butte Rd Mesa Mesa AZ 85212 USA

Pay

$85k–100k

Setting

On-site

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About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Pharmacy, the Automation Engineer is responsible for designing, optimizing, and scaling automated systems that support pharmacy fulfillment operations. This role focuses on developing efficient, reliable, and compliant processes that integrate automation, robotics, and production workflows to enable high-volume prescription fulfillment.We are seeking an Automation Engineer to partner closely with engineering, pharmacy operations, and automation teams to improve throughput, reduce errors, and ensure processes meet regulatory and operational requirements. This position plays a critical role in building scalable systems that support growth while maintaining accuracy, quality, and compliance, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesDesigns and implements automated manufacturing and fulfillment processes, supporting production ramp-up, troubleshooting, and staff training on new systemsAnalyzes workflows and optimize processes to improve throughput, efficiency, and accuracyDevelops SOPs, work instructions, and standardized process documentation, ensuring compliance with regulatory, quality, and safety requirementsConducts time studies, process mapping, and capacity planning for scaling operationsCollaborates with robotics, software, and hardware teams to integrate automation systemsLeads continuous improvement initiatives using Lean / Six Sigma methodologiesMonitors KPIs (throughput, cycle time, yield, error rates) and implement improvementsQualificationsEducation:Bachelor’s degree in manufacturing engineering, industrial engineering, mechanical engineering, or related field (Required)Licensure/Certification:Lean Six Sigma certification (Green Belt or Black Belt) (Preferred)Additional automation or engineering certifications (Preferred)Experience:3+ years of experience in manufacturing process engineering, automation, or operations engineering (Required)Experience designing and optimizing production or fulfillment processes (Required)Experience with automated production systems, robotics, or material handling systems (Preferred)Experience in healthcare, pharmacy, medical device, or regulated environments (Preferred)Experience with PLCs or similar systems (Preferred)Knowledge, Skills, & Abilities:Knowledge of manufacturing and process engineering principles; automation and production workflow design; lean manufacturing and Six Sigma methodologies; process optimization and capacity planning; and data-driven performance measurement (Required)Knowledge of robotics and automated production systems; pharmacy, healthcare, or regulated manufacturing environments; and GMP, FDA, or pharmacy regulatory frameworks (Preferred)Process engineering and workflow design skills (Required)Data analysis and performance optimization skills (Required)Root cause analysis and problem-solving skills (Required)Cross-functional collaboration skills (Required)Automation system integration skills (Preferred)Process simulation or industrial automation tools skills (Preferred)Ability to identify inefficiencies and design scalable solutions (Required)Ability to translate operational needs into engineered processes (Required)Ability to work in fast-paced, high-growth environments (Required)Ability to anticipate scaling challenges and proactively design solutions (Preferred)Work EnvironmentLocation: On-siteSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as neededRegular meetings with internal Pharmacy Operations, Engineering, Operational Excellence, Compliance, and Quality, teams. This role may also have meetings with external vendor and automation partner representatives.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teams.Employment ClassificationStatus: Full-timeFLSA: ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

80 days ago

Client Success Manager

Gifthealth · United States USA

Pay

$85k–100k

Setting

Remote

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Client Success ManagerPosition SummaryWe are seeking a Client Success Manager to own the day-to-day operational relationship for an assigned client accounts and serve as the liaison between Gifthealth and its clients. This position plays a key role in supporting the Client Success team, reporting to the Director, Client Success, ensuring alignment with organizational goals, operational excellence, and compliance standards. This person is as comfortable in a client meeting, navigating process improvement with internal teams, and is trusted by stakeholders to get things done and by internal teams to represent client needs accurately.Key ResponsibilitiesClient Relationship LiaisonOwn end-to-end resolution of client-reported operational issues, coordinating pharmacy operations, patient experience, and supply chain to fix root causes, not just symptoms.Own follow-through on action items coming out of client meetings and internal reviews, tracking them to closure and keeping the Director informed of status.Represent the Director when needed on routine client touchpoints, internal syncs, and data requests, freeing the Director's time for strategic work.Proactive Data MonitoringMonitor account performance continuously rather than only at reporting checkpoints, watching for shifts in volume, service levels, or satisfaction that signal a client conversation is needed.Investigate before escalating, digging into the root cause of a metric that moves before bringing it to the Director or the client, so every flag comes with context and a recommendation.Get ahead of predictable risk such as seasonal volume shifts, program changes, or contract milestones, and build the plan before the client has to ask what Gifthealth is doing about it.Close the loop on data requests from clients and internal teams quickly and accurately, treating every request as a chance to demonstrate reliability.Account & Relationship SupportSupport the day-to-day relationship for an assigned portfolio of accounts, staying close enough to the details that nothing catches the team by surprise.Build trusted working relationships with client-side program managers, giving the Director a second set of eyes and ears embedded in the account.Coordinate with pharmacy operations, patient experience, and supply chain to resolve issues and confirm commitments are on track ahead of client check-ins, not during them.Cross-Functional CollaborationServe as the primary liaison between clients and Gifthealth's internal teams, translating client needs into internal action and internal constraints into client-ready explanations.Relay client feedback internally so that product and operational improvements reflect what clients and patients actually need.Support the Director on renewal and expansion planning by preparing the data, history, and account narrative that inform those conversations.QualificationsEducation: Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field, or equivalent experience.Licensure/Certification: Not applicable.Experience: 2–4+ years of experience in account management, client success, or client-facing analytics, ideally within specialty pharmacy, pharmaceutical services, or healthcare.Skills:   Strong PowerPoint and data visualization skills; can build a clear, client-ready deck without heavy direction. Comfortable in spreadsheets and reporting tools, with the analytical instinct to spot a trend before it becomes a problem. Excellent written and verbal communication skills, able to translate operational detail into a clear executive narrative. Strong organizational skills and follow-through; comfortable owning a checklist and closing the loop. Proficiency with CRM, presentation, and data/reporting tools. A naturally proactive, self-directed working style; anticipates next steps rather than waiting to be told. Occasional travel for client meetings or site visits. Desired AttributesA track record of catching issues early and getting ahead of them, not just responding well after the fact.Treats every data request as a chance to demonstrate reliability.Measures their own success by client satisfaction and retention, and by the share of issues addressed proactively versus raised by the client first.Work EnvironmentLocation: Remote.Schedule: Full-time; standard business hours.Occasional travel for client meetings or site visits.Regular meetings with the Director, Client Success, and cross-functional partners in pharmacy operations, patient experience, and supply chain to ensure alignment.Key Essential FunctionsMust be able to sit or work at a computer workstation for extended periods while building decks, dashboards, and reportsMust be able to travel occasionally for client meetings or site visits.Must be able to prepare polished, accurate client-facing materials under recurring reporting deadlines.Must be able to work remotely, with reliable connectivity to support client meetings and cross-functional collaboration.Employment ClassificationStatus: Full-timeFLSA:  ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Supply Chain

81 days ago

Warehouse Associate Lead

Gifthealth · 4008 S Signal Butte Rd Mesa Mesa AZ 85212 USA

Pay

$21.47–25.25/hr

Setting

On-site

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About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryThe Warehouse Associate Lead is responsible for performing a variety of tasks to ensure the smooth and efficient operation of the warehouse. This includes managing inventory, maintaining warehouse cleanliness, completing the closing checklists and supporting various logistical tasks. This role involves leading the warehouse team with packouts of product, managing inventory accuracy, managing inbound deliveries, maintaining warehouse organization, and handling product shipments and deliveries. In addition, this role is responsible for ensuring a clean and safe working environment. The role is critical to supporting daily warehouse operations and ensuring timely and accurate order fulfillment. The ideal candidate will have strong leadership skills with the ability to work with a sense of urgency.Key ResponsibilitiesLead and motivate a team of warehouse associates to achieve operational goals and ensure efficient workflows.Train, mentor, and provide guidance to new and existing team members, ensuring high levels of productivity and accuracy.Monitor and support all functions of the warehouse, including but not limited to, inventory audits, receiving, inspecting, and storing products, preparing orders for shipment and closing checklist.Ensure compliance with regulatory and safety requirements such as OSHA, local fire code, FDA, DEA, and Pharmacy board.Collaborate with warehouse leadership to ensure inventory stock is sufficient for forecasted orders.Collaborate with other departments to resolve issues and improve overall operations.Ensuring the warehouse is clean and organized daily by managing trash bins, bailing discarded cardboard, organizing stock and ensuring workspaces are free of hazards.Lead by example in all areas including the code of conduct, safety and cleanliness of the warehouse, reliability and productivity.Willingness to perform other related duties as assigned.Work a schedule to close the day from 12:00pm to 8:00pm daily but flexibility to change as needed.QualificationsHigh school diploma or equivalent.Previous warehouse or logistics experience is preferred with at least 1 year in a lead or supervisory role.Strong attention to detail to ensure the accuracy of inventory counts and usage.Ability to perform basic math calculations for inventory counts, order preparation, and shipping.Experience with warehouse equipment such as pallet jacks, forklifts, hand trucks.Ability to work well within a team environment and take direction from managers.Ability to manage time efficiently, prioritize tasks, and meet deadlines in a fast-paced environment.Knowledge of warehouse safety protocols and a commitment to maintaining a safe working environment.Experience using warehouse management systems (WMS) or basic inventory software is preferred.Desired AttributesDependable, safety-oriented, and well-organized.Ability to develop and lead employees in an employee-friendly and respectful environment.Team player who thrives in fast-paced environments.Committed to operational excellence and continuous improvement.Proactive problem solver with strong accountability.Work EnvironmentLocation: On-siteSchedule: Full-timeFull-time; flexibility may be required for project coordination.Meetings: Regular coordination with warehouse and other leadership teams.Key Essential Functions [example below key provision - you may require others]Ability to lift, carry, and move products up to 50 lbs.Ability to stand or walk for extended periods.Physical ability to operate equipment and machinery such as pallet jack, hand trucks, cardboard bailer, and forklift (upon training and certification)Comfort with working in a warehouse setting, including exposure to various environmental conditions (temperature, noise, etc.).Employment ClassificationStatus: Full-timeFLSA: Non-ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Supply Chain

82 days ago

Inventory & Logistics Specialist Lead

Gifthealth · 4008 S Signal Butte Rd Columbus Mesa AZ 85212 USA

Pay

$63k–75k

Setting

On-site

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About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryThe Inventory & Logistics Lead oversees the daily operations of all inventory functions, including frozen, refrigerated (cold chain), and ambient temperature products. This role provides leadership and direction to the Inventory Control and Distribution Specialists and ensures accurate, compliant, and efficient management of all materials moving through the warehouse and pharmacy environments.This individual is responsible for maintaining product integrity, optimizing workflow, and driving performance through process improvements, strong collaboration, and adherence to DSCSA, FDA, DEA, and state pharmacy board regulations.Key ResponsibilitiesLeadership & OversightLead and manage the Inventory Control and Distribution Specialists team, ensuring accurate receiving, storage, and distribution of all temperature-controlled and ambient products.Train, coach, and evaluate team performance to ensure operational excellence and adherence to SOPs.Coordinate scheduling, workload prioritization, and task assignments to meet daily operational demands.Foster a culture of accountability, safety, and compliance across the inventory and logistics team.Inventory ManagementOversee the receipt, inspection, storage, and documentation of frozen (-20°C), refrigerated (2–8°C), and ambient pharmaceutical inventory.Ensure accurate inventory control through regular audits, reconciliations, and variance reporting.Maintain compliance with DSCSA, FDA, DEA, and state requirements for storage, tracking, and documentation.Monitor temperature logs and respond promptly to temperature excursions or product integrity concerns.Optimize inventory layout and flow to maximize efficiency and minimize risk of mix-ups or spoilage.Logistics & DistributionOversee outbound and inbound shipments across all temperature zones, ensuring appropriate packaging, labeling, and documentation.Collaborate with pharmacy, fulfillment, and operations teams to coordinate timely replenishment and distribution.Manage logistics relationships, including carriers and suppliers, to ensure cost-effective and compliant shipping solutions.Implement best practices for cold chain and frozen product handling, ensuring product quality through last-mile delivery.Evaluate logistics performance metrics and identify opportunities for improvement.Compliance & Quality AssuranceMaintain strict adherence to internal SOPs and regulatory standards governing pharmaceutical distribution.Support audits, inspections, and documentation reviews from regulatory agencies and partners.Ensure accurate recordkeeping for all controlled substances and temperature-sensitive items.Lead root cause analysis and implement corrective actions following inventory discrepancies, excursions, or compliance issues.Process Improvement & ReportingDevelop and implement process improvements to enhance accuracy, efficiency, and safety in inventory operations.Utilize data and KPIs to track team performance, identify bottlenecks, and drive operational excellence.Collaborate cross-functionally to align logistics processes with pharmacy operations and engineering systems.Prepare and present reports to leadership on inventory accuracy, compliance, and logistics performance.Key CompetenciesLeadership: Demonstrates strong ability to lead, mentor, and develop team members.Operational Excellence: Skilled in managing complex inventory across multiple temperature zones.Regulatory Knowledge: Deep understanding of DSCSA, FDA, DEA, and state regulations for pharmaceutical storage and distribution.Problem Solving: Quickly identifies issues and implements practical, compliant solutions.Technical Proficiency: Skilled in systems such as Fishbowl, Lspedia, and Excel for real-time data tracking and reporting.Communication: Communicates effectively across departments and leadership levels.Accountability: Takes ownership of team outcomes and operational integrity.Continuous Improvement: Proactively seeks and implements process enhancements to drive scalability.QualificationsHigh school diploma or equivalent required; Associate or Bachelor’s degree in logistics, supply chain, or related field preferred.3+ years of experience in inventory management, logistics, or supply chain operations (healthcare or pharmaceutical industry preferred).1+ year of experience in a supervisory or lead role.Experience managing frozen, cold chain, and ambient temperature product inventory.Familiarity with ERP’s.Strong organizational and analytical skills, with attention to detail and accuracy.Ability to push, pull, or lift up to 50 lbs and work in refrigerated and frozen environments.Willingness to work flexible hours, including weekends or evenings, as operationally required.Work EnvironmentLocation: On-siteSchedule: Full-timeMay require availability or flexibility for escalations.Regular meetings with teams, departments, or leadership to ensure alignment.Key Essential FunctionsMust be able to stand for at least 4 hours at a time while working.Must be able to lift up to 25 pounds with or without reasonable accommodation.Must perform repetitive motions for an entire shift, including bending, reaching, lifting, and scanning.Must be able to work onsite when required.Participate in vendor sourcing, evaluations, and contract negotiations to secure favorable pricing, terms, and service levels.Manage and prioritize multiple purchase orders, vendors, and projects simultaneously in a fast-paced environment.Process and track purchases with a high level of accuracy, efficiency, and organization, ensuring timely delivery and proper documentation.Maintain accurate procurement records and ensure compliance with company policies and applicable regulations.Communicate effectively with internal stakeholders to understand purchasing needs and resolve order or vendor issues.Employment ClassificationStatus: Full-timeFLSA: ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Pharmaceuticals

85 days ago

Pharmacist Intake Leader

Gifthealth · 80 E Rich St Columbus Columbus OH 43215 USA

Pay

$132k–150k

Setting

On-site

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Position SummaryWe are seeking a Pharmacist Intake Leader to own the clinical, operational, and compliance integrity of Gifthealth's intake logic and workflows across all programs. This position plays a key role in supporting Pharmacy Operations, reporting to the Director of Operations and Process Automation, ensuring alignment with organizational goals, operational excellence, and compliance standards. This role partners with the Director and the Pharmacy Compliance department to design and confirm intake logic, builds intake workflows for new program launches, and works alongside the Automation department to continuously improve existing intake workflows. Intake Managers, who hold Certified Pharmacy Technician licensure, report directly to this role.Key ResponsibilitiesIntake Logic & Compliance DesignPartner with the Director of Operations and Process Automation and the Pharmacy Compliance department to design, validate, and confirm intake logic for all programs.Ensure intake logic reflects current clinical, regulatory, and payer requirements before implementation.Serve as the pharmacist-level checkpoint for new intake logic prior to go-live.Review and update intake logic as regulations, payer rules, or program requirements change.New Program Launch & Workflow DesignDesign intake workflows for new program launches, from initial prescription receipt through compliant processing, working alongside the Intake Managers for the specific program(s) launching.Collaborate with cross-functional stakeholders (Operations, Automation, Compliance, Engineering) to ensure new workflows are launch-ready.Document new workflows clearly for use by Intake Managers and Intake Specialists.Workflow Optimization & Automation CoordinationContinuously assess existing intake workflows to identify opportunities to improve efficiency and reduce manual intervention.Coordinate with the Automation department to translate workflow improvement opportunities into automation logic and system enhancements.Partner with QA and Automation teams to validate that workflow changes perform as intended after implementation.Clinical & Operational Subject Matter ExpertiseServe as the pharmacist-level subject matter expert for intake-related clinical questions across programs.Support Intake Managers and Intake Specialists with clinical guidance on complex or escalated intake scenarios.Stay current on pharmacy management systems, adjudication logic, and industry best practices relevant to intake operations.Team Leadership & KPI ManagementDirectly manage the Intake Managers across all programs, providing leadership, coaching, and performance support.Partner with each Intake Manager to monitor intake KPIs and drive improvements in speed, accuracy, and throughput.Ensure intake SLAs are consistently met across all programs, providing guidance and escalation support where needed.Provide clinical and regulatory guidance to Intake Managers on complex or escalated intake scenarios.Ensure intake processes across all programs remain compliant with Federal and Ohio pharmacy regulations and HIPAA requirements.Cross-Functional CollaborationWork closely with the Director of Operations and Process Automation on intake strategy and priorities.Partner with Pharmacy Compliance to ensure intake logic and workflows meet regulatory standards.Collaborate with the Automation department on system-level workflow enhancements.QualificationsEducation: Pharm.D. or B.S. in Pharmacy.Licensure/Certification: Active Pharmacist license in Ohio, in good standing, required.Experience: Experience utilizing multiple pharmacy management systems; comfortable managing and developing a team, including team members holding Certified Pharmacy Technician licensure.Skills:   Strong operational excellence mindset; able to identify inefficiencies and drive practical, workable improvements. Systems thinking, with the ability to design and evaluate intake logic and workflows end-to-end. Clinical judgment, applying pharmacist-level expertise to operational and compliance decisions. Cross-functional communication, working fluently with Compliance, Automation, Engineering, and Operations. Preferred: experience with intake, adjudication, or prior authorization workflows. Preferred: experience partnering with compliance or regulatory teams on clinical workflow design, and working with or alongside automation/RPA teams. Preferred: familiarity with BestRx or similar pharmacy management systems. Desired AttributesPeople leadership: coaches and develops Intake Managers while holding them accountable to KPIs and SLAs.Attention to detail: catches logic and compliance gaps before they reach production.Adaptability: comfortable operating in a fast-paced, evolving environment.Motivated by making a direct difference in patients' ability to start and stay on treatment.Work EnvironmentLocation: Columbus, OH (On-site)Schedule: Full-time Occasional collaboration outside standard hours to support new program launches.Regular meetings with the Director of Operations and Process Automation, Pharmacy Compliance, Automation, and the Intake Managers to ensure alignment.Key Essential FunctionsMust be able to sit and work at a computer for up to 8 hoursMust be able to navigate multiple pharmacy management and workflow systems simultaneously.Must be able to maintain focus and quality standards under high workload.Must be able to work onsite in Columbus, OH.Employment ClassificationStatus: Full-time FLSA:  Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

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