Senior Product Manager – Business Applications
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Senior Product Manager – Business Applications to join our team. This is a hybrid opportunity based in our Waltham, MA office.
Job Summary
The Senior Product Manager, BizApps Integration will drive the strategy, roadmap, and delivery of the systems and workflows that connect Imprivata’s business applications to its product platform — with a focus on tenant provisioning and entitlements. This role owns the product experience that determines how a customer’s purchase, renewal, or entitlement change in Salesforce becomes a provisioned, correctly-scoped tenant and license state within Imprivata’s Identity Cloud Platform (ICP). The Senior Product Manager will partner closely with the Salesforce and ICP engineering teams, as well as Sales Operations, Finance, Customer Success, and Security, to turn business-process needs into reliable, auditable, and scalable integration capabilities. The ideal candidate brings strong product judgment, technical depth in B2B SaaS provisioning and entitlement models, and the ability to balance data integrity, automation, and time-to-value for customers and internal teams alike.
Duties and Responsibilities
- Own product strategy and roadmap for BizApps integration capabilities spanning tenant provisioning, entitlements, and the Salesforce-to-ICP data and workflow pipeline.
- Lead discovery with Sales Operations, Finance, Customer Success, and Support to identify high-value provisioning and entitlement automation opportunities.
- Translate business requirements into clear use cases, data contracts, success metrics, rollout plans, and admin/API experience patterns for provisioning and entitlement flows.
- Partner with the Salesforce and ICP engineering teams to define and deliver reliable, observable integrations with clear SLAs/SLOs around provisioning latency, entitlement accuracy, and tenant lifecycle state.
- Drive standards-first, API-driven integration between Salesforce (CPQ, Order Management) and ICP, minimizing manual and error-prone provisioning steps.
- Define and track health metrics for the provisioning and entitlement pipeline (e.g., time-to-provision, entitlement drift/discrepancy rate, manual override volume) and drive continuous reduction of manual intervention.
- Work with Engineering teams to break epics down into stories; refine stories with business rules, acceptance criteria, and data validation requirements.
- Prioritize backlog to align with release plans; plan stories for future sprints.
- Track progress via daily standups and retrospectives, and problem-solve for delivery risks, especially around cross-system data consistency.
- Support go-to-market, enablement, and expectation-setting with Sales, Sales Operations, Support, Services, and Customer Success regarding provisioning timelines and entitlement behavior.
- Communicate roadmap, priorities, risks, and tradeoffs clearly to executives, cross-functional stakeholders, and the Salesforce/ICP engineering teams.
- Apply LLMs and coding assistants where appropriate to accelerate requirements analysis, data mapping, and workflow prototyping.
- Other duties as assigned and required.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent practical experience
- 4+ years of product management experience in enterprise software or SaaS, with direct experience in provisioning, entitlements, licensing, or order-to-activation systems.
- Experience shipping integrations or platform capabilities that connect a CRM/ERP system (e.g., Salesforce) to a product or identity platform.
- Working knowledge of entitlement and tenant lifecycle concepts: provisioning, activation, upgrades/downgrades, renewals, suspension, and deprovisioning.
- Demonstrated ability to turn ambiguous cross-functional business problems into product strategy, prioritized requirements, and shipped outcomes.
- Agile Scrum experience as Product Owner and/or Scrum Master.
- Excellent communication, stakeholder management, analytical, and cross-functional leadership skills.
- Familiarity with LLMs and coding assistants (e.g., Claude, GitHub Copilot, ChatGPT) and their application to product management workflows.
- Up to 10% travel required.
Preferred Qualifications:
- Direct experience with Salesforce (CPQ, Order Management, or platform APIs) from a product management perspective.
- Healthcare IT, security, privacy, or regulated-industry experience.
- Experience with identity/access concepts (SSO, SCIM, directory sync) as they relate to tenant and entitlement provisioning.
- Familiarity with cloud/SaaS operations including SLOs, observability, incident response, and runbooks for provisioning pipelines.
This position offers a total compensation range of $160,650.00.00 to $171,150.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Manager, Quality Engineering
Job Description
Position Duties: Manage a team of Quality Engineers primarily tasked with verifying the quality of new feature development, maintenance, and integration with existing platforms through manual and automated testing. Mentor and grow team members, contribute to career path planning and maintain SMART goals to focus team members on expectations. Define and implement best practices and process improvements in quality engineering specifically, and product development in general, to maintain parity with the industry and business priorities. Supervise creating and improving test plans and test cases for product functionality. Work with the Product and Product Delivery teams to ensure product requirements are well defined and verifiable. Stay current with researching new testing technologies and improving existing solutions. Employ metrics for monitoring results and progress. When applicable, assist in executing quality engineering tasks. Define and track quality standards and metrics to help define product quality. Communicate with Development team managers to ensure that enhancements, new features, and bug fixes are thoroughly tested and meet our standards for customer delivery. Identify and address quality issues and process inefficiencies. Other duties as assigned and required.
40% telecommuting permitted in U.S. Requires up to 10% travel throughout the U.S.
Minimum Qualifications: Must have a Bachelor’s degree in Engineering, Computer Science, or closely related field and 3 years of experience in Quality Control Engineering / Quality Assurance, or a substantially similar position, including the mobile applications for iOS and Android, white box and black box testing, testing applications on Windows, MacOS, iOS, Android and Linux, working in Agile environment, and testing in and managing virtual environments including VMware and Citrix.
#LI-DNI
Worksite: 20 CityPoint, 480 Totten Pond Road, Floor 6, Waltham, MA 02451
Salary: $177,000 to $180,000 per year Work Hours: 8 AM to 5 PM
To Apply: Send resumes to Tayler Capaldi at [email protected]. Ref. No. 1008457
Regional Sales Manager – Mid-Enterprise Healthcare – Northeast
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Regional Sales Manager join our team. This is a remote opportunity based in the Northeastern United States.
Job Summary
The Regional Sales Manager is responsible for identifying new business opportunities, contacting and generating customer prospects, and arranging appointments. This role is also responsible for demonstrating the company’s products and service solutions, negotiating contracts, and closing new business opportunities. Additionally, the Regional Sales Manager will work to expand revenue with established customers and partners within their territory. This role will work within assigned mid-enterprise healthcare accounts in the Northeastern US.
Duties and Responsibilities
- Exceed booking quota targets and maintain accurate forecasts in Salesforce.com, per company guidelines.
- Target and gain access to decision-makers in key prospect accounts.
- Develop and execute account strategy for major accounts and opportunities as per territory assignment.
- Complex selling experience to many buyers: IT leadership, Clinical leadership and Security Officers. CIO, CMIO, CMO, CNIO, CNO and CSIO’s. Finance, Compliance, Revenue Cycle, Business Office and Patient Accounts departments.
- Partner internally to leverage established account relationships, get orders booked, gain customer resources to resolve issues and drive business.
- Manage demonstration and evaluation activities with the help of the Solution Engineering team.
- Capture, maintain, and disseminate accurate and relevant sales opportunity information using Salesforce.com.
- Other duties as assigned and required
Required Qualifications
- Bachelor’s Degree or equivalent combination of education and experience.
- 10+ years’ experience in selling technology solutions in healthcare.
- Demonstrated history of exceeding booking quota targets and appropriate forecasting.
- Experienced in calling at the senior executive level.
- Solid oral and written communication skills, along with effective presentation, negotiation and closing skills.
- Exceptional time management, organizational and decision-making skills to work autonomously and collaboratively in a team environment.
- Located within the region of the assigned territory.
- Ability to travel up to 50%.
This position offers a total compensation range of $210,000.00 to $320,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Remote #LI-ML1
Project Manager II
Job Description
Job Summary
The Project Manager II implements complex IT solutions for healthcare provider customers, managing small to medium-sized software deployment projects from planning through successful delivery. This role coordinates cross-functional teams, including Imprivata employees, customer stakeholders, and third-party vendors, while overseeing project plans, schedules, budgets, resources, risks, and stakeholder communications. The ideal candidate has foundational project management experience supporting software implementation or similar technology projects and is committed to delivering high-quality customer outcomes.
As a customer-facing role supporting French-speaking clients, native-level fluency in spoken and written French is preferred, along with strong English communication skills; The Project Manager also maintains project documentation, facilitates status meetings, and contributes to the continuous improvement of Professional Services delivery methodologies and best practices.
Duties and Responsibilities
- Deliver high-quality software solutions that meet and exceed our clients’ expectations, on time and on budget.
- Manage all aspects of the project delivery for engagements including scheduling, task management, expectation setting, customer management, time management, and resource management.
- Managing priorities and expectations across a variety of internal and external stakeholders.
- Establish and maintain project plan from project kick-off through production roll-out.
- Collaborating with clients to resolve project issues and manage project risks.
- Tracking and reporting on project status, time used and achievement of project deliverables.
- Keeps professional services and executive leadership informed of status of implementations through scheduled project review calls or ad hoc as requested
- Provide support during agreement process and SOW review to review effort and budget estimates.
- Building and maintaining client and partner relationships.
- To identify opportunities to sell additional services and support offerings during and after the customer implementation.
- Other duties as assigned and required
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering, or a related discipline.
- 5+ years of experience in the software industry with 2+ years of experience implementing software solutions within a healthcare environment, supporting products with end-user impact, including at least 1 year of experience coordinating or managing project teams
- PMP or PgMP certification is preferred. ·
- Native-level fluency in French (written and spoken) is highly preferred.
- Advanced proficiency with Microsoft Project and Microsoft Excel for project planning and financial management
- Advanced experience with CRM systems, preferably Salesforce.com
- Experience using a Professional Services Automation (PSA) platform such as Certinia is preferred
- Excellent leadership, communication, and presentation skills, with the ability to influence executive stakeholders, build strong customer relationships, resolve conflicts, and lead cross-functional teams in a matrixed environment.
- Strong analytical and independent problem-solving skills, with a self-motivated approach and a positive customer service attitude
- Strong customer relationship management and conflict resolution skills
- Ability to influence and communicate effectively with executive-level stakeholders
- Demonstrated ability to manage multiple projects and priorities concurrently while delivering high-quality results under pressure
- Ability to travel up to 10%
This position offers a total compensation range of $110,000.00 – $123,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Senior Product Manager – Secure Connectivity
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Senior Product Manager – Secure Connectivity to join our team. This is a hybrid opportunity based in our Waltham, MA or Austin, TX office.
Job Summary
The Senior Product Manager, Secure Connectivity, will lead the strategy and evolution of Imprivata’s secure connectivity capabilities across the Imprivata platform. This role will drive the integration of privileged access connectivity technology to enable secure, reliable connections between endpoints, servers, applications, and Imprivata appliances. The Senior Product Manager will partner closely with engineering and architecture teams to translate complex networking and security requirements into scalable product capabilities that simplify deployment and improve the customer experience.
Duties and Responsibilities
- Own the product strategy, roadmap, and requirements for the integration of secure connectivity capabilities across the Imprivata platform.
- Partner closely with engineering and architecture teams to define connectivity requirements, technical designs, and product tradeoffs.Translate complex networking and security concepts into clear product requirements and intuitive customer experiences.
- Work with customers and field teams to understand network architectures, deployment challenges, and opportunities to simplify connectivity and configuration.
- Define product success metrics and use customer feedback, product data, and operational insights to measure adoption, connectivity performance, and overall customer experience.
- Evaluate market trends, emerging technologies, and competitive approaches in secure connectivity and zero-trust access to identify opportunities and inform product strategy and roadmap priorities.
- Lead product discovery and validation with customers, partners, and internal stakeholders to ensure secure connectivity capabilities address real-world deployment requirements and deliver measurable customer value.
- Drive capabilities related to secure tunneling, routing, connectivity management, resiliency, monitoring, and troubleshooting.
- Coordinate cross-functional delivery across Product, Engineering, Architecture, Security, Support, Services, and Go-to-Market teams
- Other duties as assigned and required
Required Qualifications
- Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
- 5+ years of product management experience, including ownership of technically complex enterprise software or platform capabilities.
- Strong understanding of networking fundamentals, including TCP/IP, DNS, routing, subnets, ports, firewalls, NAT, proxies, and network segmentation.
- Experience working with VPNs, secure tunnels, or similar network connectivity technologies.
- Familiarity with technologies and protocols such as WireGuard, IPsec, or comparable secure connectivity approaches.
- Strong understanding of cybersecurity concepts, including encryption, authentication, certificates, and key management.
- Experience developing or managing products that incorporate AI-driven capabilities.
- Demonstrated ability to translate customer, market, and business needs into product strategy and priorities.
Desired
- Experience building products related to secure remote access, privileged access, zero-trust network access, or enterprise connectivity.
- Experience with endpoint agents, gateways, connectors, appliances, or other distributed connectivity architectures.
- Familiarity with enterprise data center, hybrid-cloud, and cloud networking environments.
- Experience with network observability, connectivity diagnostics, or troubleshooting tools.
- Background in identity and access management, privileged access management, or enterprise cybersecurity.
This position offers a total compensation range of $131,026.00 to $171,150.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Regional Sales Manager – Mid-Enterprise Healthcare – Central
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Regional Sales Manager join our team. This is a remote opportunity based in the Central United States.
Job Summary
The Regional Sales Manager is responsible for identifying new business opportunities, contacting and generating customer prospects, and arranging appointments. This role is also responsible for demonstrating the company’s products and service solutions, negotiating contracts, and closing new business opportunities. Additionally, the Regional Sales Manager will work to expand revenue with established customers and partners within their territory. This role will work within assigned mid-enterprise healthcare accounts in the Central US.
Duties and Responsibilities
- Exceed booking quota targets and maintain accurate forecasts in Salesforce.com, per company guidelines.
- Target and gain access to decision-makers in key prospect accounts.
- Develop and execute account strategy for major accounts and opportunities as per territory assignment.
- Complex selling experience to many buyers: IT leadership, Clinical leadership and Security Officers. CIO, CMIO, CMO, CNIO, CNO and CSIO’s. Finance, Compliance, Revenue Cycle, Business Office and Patient Accounts departments.
- Partner internally to leverage established account relationships, get orders booked, gain customer resources to resolve issues and drive business.
- Manage demonstration and evaluation activities with the help of the Solution Engineering team.
- Capture, maintain, and disseminate accurate and relevant sales opportunity information using Salesforce.com.
- Other duties as assigned and required
Required Qualifications
- Bachelor’s Degree or equivalent combination of education and experience.
- 10+ years’ experience in selling technology solutions in healthcare.
- Demonstrated history of exceeding booking quota targets and appropriate forecasting.
- Experienced in calling at the senior executive level.
- Solid oral and written communication skills, along with effective presentation, negotiation and closing skills.
- Exceptional time management, organizational and decision-making skills to work autonomously and collaboratively in a team environment.
- Located within the region of the assigned territory.
- Ability to travel up to 50%.
This position offers a total compensation range of $210,000.00 to $320,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Remote #LI-ML1
Director, Engineering Tooling & Standards
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Director, Engineering Tooling & Standards to join our team. This is a hybrid opportunity based in our Waltham, MA office.
Job Summary
The Director, Engineering Tooling & Standards leads the engineering team that builds and operates the tooling behind Imprivata’s software development lifecycle, translating defined engineering standards into reliable, adopted developer workflows. This role owns day-to-day delivery and operation of SDLC tooling, reporting and audit automation, sensitive-data protections, and AI-enabled development infrastructure in partnership with Engineering Excellence, Architecture, Security, Privacy, IT, DevOps, and product-line engineering. This role manages DevOps engineers, tooling administrators, and software developers and is accountable for execution quality, service reliability, adoption, and measurable developer outcomes.
Duties and Responsibilities
- Lead Engineering Systems Delivery. Lead the DevOps engineers, tooling administrators, and developers who build and operate SDLC tooling; set priorities, clarify ownership, remove delivery obstacles, and maintain reliable engineering services that support product teams.
- Partner with Engineering Excellence. Translate defined SDLC practices, AI-development standards, reporting requirements, and metrics into implemented tooling and workflows; manage the delivery backlog with the product owner and close the loop between requirements, rollout, feedback, and iteration.
- Administer Core SDLC Tooling. Configure, integrate, and extend ticket-management systems, enterprise code repositories, and related workflow integrations so standard engineering processes are accessible, consistent, and efficient.
- Build Reporting and Audit Automation. Deliver instrumentation, developer-workflow analytics, audit automation, and reporting that make SDLC adherence, engineering health, and developer productivity observable and actionable.
- Protect Sensitive Engineering Data. Implement and operate sensitive-data redaction and privacy-by-design controls that reduce the risk of PII, PHI, or other sensitive information accumulating in engineering systems.
- Operate and Govern AI Development Infrastructure. Implement and support LLM gateways or routing layers, model access controls, policy enforcement, prompt/output filtering, audit logging, and related safeguards for enterprise AI use.
- Distribute Agentic Development Tooling. Package, distribute, maintain, and support engineering skills, context files, and AI coding agents while Architecture retains source ownership; apply permissions, sandboxing, approval workflows, and audit controls.
- Measure Quality, Reliability, and Adoption. Instrument the tooling and workflows the team delivers, monitor adoption and effectiveness, evaluate meaningful engineering indicators, and use evidence to prioritize improvements and communicate results.
- Develop the Team and Enable the Organization. Hire, coach, and develop engineers and administrators; set clear performance expectations; create developer-facing documentation and training; and partner across Engineering, IT, DevOps, Security, Privacy, and Architecture to manage dependencies and drive adoption.
- Other job duties as assigned and required.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 10+ years of experience in software engineering, engineering operations, platform engineering, DevOps, or a related technical function, including demonstrated ownership of tooling used in the software development lifecycle.
- 3+ years of people management or technical leadership experience, including prioritizing work, coaching technical staff, managing delivery commitments, and partnering across engineering and operational functions.
- Hands-on experience building, configuring, testing, integrating, or troubleshooting engineering-productivity tools, internal developer platforms, automation workflows, or SDLC tooling.
- Experience administering development workflows through a ticket-management platform, including intake, prioritization, workflow design, reporting, and dependency management; Jira experience strongly preferred.
- Experience with enterprise code repositories and development workflows, including repository governance, code review, and developer-workflow analytics; GitHub experience strongly preferred and Pluralsight Flow experience is a plus.
- Experience creating, monitoring, and evaluating SDLC, quality, adoption, or developer-productivity metrics and using results to recommend and implement improvements.
- Practical experience with AI-assisted or agentic software-development workflows, including governance controls such as permissions, sandboxing, approvals, audit trails, failure analysis, or incident response.
- Experience with LLM gateways, proxies, routing layers, or related enterprise AI controls, with working knowledge of tradeoffs involving capability, cost, data handling, privacy, reliability, and enterprise access control.
- Experience applying privacy-by-design and risk-mitigation practices to PII, PHI, or other sensitive information in engineering systems.
- Demonstrated track record of delivering internal tooling or platform capabilities that engineering teams adopt and use successfully.
- Strong technical communication skills, including translating engineering needs into clear requirements and explaining AI, security, privacy, and operational tradeoffs to technical and non-technical audiences.
- Experience creating developer-facing documentation, training, enablement materials, or best-practice playbooks.
- Experience operating engineering systems in a regulated or security-sensitive environment such as healthcare or financial services is a plus.
This position offers a total compensation range of $258,000.00 to $270,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-ML1
Principal Product Manager – EAMC
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Principal Product Manager – EAMC to join our team. This is a hybrid opportunity based in our Waltham, MA office.
Job Summary
The Principal Product Manager is responsible for Imprivata’s Enterprise Access Management Cloud offering and the overall success of that business area, including adoption and growth. This highly visible role involves coordinating cross-functional activities related to product development, release, and customer success. It requires technical knowledge of enterprise software, SaaS platforms, customer IT environments, and rapidly evolving security and compliance technologies. The ideal candidate should have a proven track record of successfully rapidly growing new products.
Duties and Responsibilities
- Manage the entire product lifecycle, from strategic planning through delivery, to ensure alignment with company objectives.
- Champion customer needs by shaping product vision, developing business cases, and prioritizing features and requirements.
- Work closely with Engineering to deliver secure, scalable enterprise software solutions.
- Clearly communicate product strategy to stakeholders, including executives, customers, and partners.
- Identify and pursue new product opportunities and partnerships to drive ROI and business growth.
- Coordinate with Marketing, Sales, Product Ops, and Customer Success to ensure timely product releases.
- Monitor and report on success metrics, provide roadmap updates, and serve as a product evangelist both internally and externally.
- Leverage AI tools, including LLMs and coding assistants, to improve product management workflows, prototyping, and requirements development.
- Other duties as assigned and required.
Required Qualifications
- Bachelor’s degree in a related field, Business, Information Technology, Computer Science or in a related discipline, or equivalent experience.
- Knowledge of SaaS operations, including deployment, observability, automation, and incident management
- 5+ years of experience in enterprise SaaS product management. Experience in Access Management, SSO, MFA, or security a plus.
- Experience with AI-driven development.
- Familiarity with LLMs and coding assistants (e.g., Claude, GitHub Copilot, ChatGPT) and how they can be applied to product management workflows.
- Excellent interpersonal, communication, and presentation skills, both written and verbal.
- Passionate about solving problems in innovative ways.
- Detail-oriented but with the ability to think and act strategically.
- Ability to travel up to 25%.
This position offers a total compensation range of $180,600.00 to $191,100.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Principal Product Manager – Agentic Security
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Principal Product Manager – Agentic Security to join our team. This is a hybrid opportunity based in our Waltham, MA or Austin, TX office.
Job Summary
The Principal Product Manager, Agentic Identity Management (AIM), will lead the strategy and evolution of one of Imprivata’s newest and most innovative product areas. AIM helps organizations safely adopt AI agents by enabling secure, governed, and auditable access to enterprise systems and resources. This role will shape the product from the ground up, defining the vision, validating customer needs, driving product-market fit, and establishing a path to scalable growth. As a Principal-level individual contributor, this person will operate with significant autonomy and influence to translate strategy into execution and help position Imprivata as a leader in securing identity and access for the agentic AI era.
Duties and Responsibilities
- Own the vision and strategy for AIM, defining the customer problems we solve, target markets, differentiated value proposition, and long-term product direction.
- Drive product-market fit through continuous customer discovery, market research, competitive analysis, and validation with early customers and prospects.
- Own the AIM roadmap and investment priorities, balancing near-term customer needs, strategic differentiation, technical considerations, and business impact.
- Lead AIM from emerging product to scalable offering, using early-access programs and customer feedback to validate assumptions and guide product evolution.
- Partner across Engineering, Design, Product Marketing, Sales, Customer Experience, and other teams to bring AIM to market and drive successful adoption.
- Influence commercialization strategy, including target segments, use cases, pricing and packaging, positioning, and the path from lighthouse customers to repeatable growth.
- Define and measure product and business success, using customer, adoption, revenue, and market indicators to guide priorities and recommend where to accelerate, pivot, or invest.
- Serve as a Principal-level product leader, influencing senior stakeholders, driving alignment across teams, mentoring other product managers, and representing AIM with customers, partners, and industry stakeholders.
- Other duties as assigned and required.
Required Qualifications
- Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
- 7+ years of product management experience in enterprise software, including ownership of complex products or product areas.
- Experience developing or managing products that incorporate AI-driven capabilities.
- Demonstrated ability to translate customer, market, and business needs into product strategy and priorities.
- Strong executive-level presentation, written communication, and cross-functional leadership skills.
- Experience operating in ambiguous environments and driving alignment across Product, Engineering, Sales, Marketing, and other stakeholders.
Desired Qualifications
- Experience in identity, identity management, access management, cybersecurity, or adjacent security domains.
- Experience integrating products with AI agents, agent platforms, or agentic workflows.
- Experience leading a new or emerging product from early concept through launch, adoption, and scale.
- Experience with enterprise SaaS products sold into complex or regulated customer environments.
- Familiarity with product commercialization, including pricing, packaging, positioning, or go-to-market strategy.
This position offers a total compensation range of $160,650.00 to $191,100.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1
Chief Information Officer
Job Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Chief Information Officer to join our team. This is a hybrid opportunity based in our Waltham, MA office.
Job Summary
The Chief Information Officer (CIO) is Imprivata’s enterprise technology and digital transformation leader, responsible for translating business strategy into a secure, scalable, and economically disciplined technology agenda that enables growth and operational excellence. This executive will modernize the platforms, architecture, and processes that power the business, while leveraging data, AI, automation, and digital capabilities to improve customer experience, productivity, decision quality, and measurable business outcomes. The CIO will establish and execute a multi-year enterprise technology strategy aligned with Imprivata’s growth and financial priorities, build a cohesive enterprise architecture across applications, infrastructure, integration, identity, collaboration, data, and AI, and partner closely with business leaders to transform revenue, customer, finance, partner, and employee workflows. Working in close collaboration with the CISO, the CIO will ensure technology investments are secure, resilient, and compliant while effectively managing cyber and operational risk. Balancing strategic vision with hands-on operational leadership, the CIO will serve as a trusted advisor to the executive team and Board and build a high-performing global technology organization with a strong service culture, clear accountability, and leadership succession.
Duties and Responsibilities
Enterprise strategy and executive leadership
- Serve as the senior advisor to the CEO, CFO, executive staff, and Board on technology capabilities, investments, cyber risk, emerging trends, and digital operating priorities.
- Convert company strategy into a sequenced portfolio with clear business cases, funding needs, owners, milestones, risks, and measurable benefits.
- Lead executive and quarterly business reviews for technology, including progress, investment tradeoffs, operating health, and risk posture.
- Partner closely with Product, Sales, Customer Experience, Finance, Legal, HR, and Operations leaders; make enterprise decisions that optimize the whole company rather than individual functions.
Enterprise architecture, platforms, and operations
- Own enterprise architecture and the application portfolio, including business systems, integration and orchestration, collaboration, infrastructure, cloud services, identity, and end-user technology.
- Establish architecture principles that reduce platform sprawl, standardize security and monitoring, limit vendor lock-in, and make future application changes easier.
- Ensure reliable, scalable, and well-governed technology operations with disciplined service management, availability and performance management, continuity, disaster recovery, and capacity planning.
- Drive rationalization and modernization of legacy platforms while maintaining business continuity and service quality.
Cybersecurity, privacy, compliance, and resilience
- Partner with the CISO to maintain and improve enterprise cybersecurity and compliance; in close partnership with Legal, Privacy, Product Security, and business leaders.
- Maintain a risk-based security program covering vulnerability management, data protection, identity and access, and third-party risk.
- Strengthen information governance through least privilege, data classification, sensitivity controls, recurring access reviews, auditable permissions, and accountable data or site ownership.
AI, data, automation, and digital transformation
- Lead Imprivata’s enterprise AI strategy and architecture, including use-case prioritization, responsible adoption, platform choices, data readiness, security, and value realization.
- Evolve a cross-functional AI governance model with an explicit charter, decision rights, accountability, and coordination across corporate and product teams.
- Build reusable integration, automation, and data capabilities that connect enterprise systems, accelerate delivery, and provide consistent governance and observability.
- Advance enterprise data governance, analytics, and responsible AI capabilities to improve decision-making and productivity.
- Scale adoption through practical enablement, peer champions, training, and transparent usage and value measures.
Business systems and process transformation
- Own the technology partnership for go-to-market, finance, renewals, partner, customer experience, and employee workflows, while continually improving the technology experience for employees and customers.
- Lead cross-functional programs such as partner enablement, e-commerce, revenue and renewal process optimization, workflow automation, and enterprise reporting.
- Require documented current-state processes, target outcomes, adoption plans, controls, and accountable business owners before major technology implementation.
- Ensure technology programs deliver measurable improvements in growth, productivity, cycle time, customer or partner experience, data quality, and control.
Investment, vendor, and portfolio governance
- Own annual technology budgeting, forecasting, and portfolio planning; present clear strategic and financial justification for investments, renewals, one-time spend, and resource requests.
- Partner with Finance and Procurement on sourcing, negotiation, licensing, vendor and outsourced-service performance, contract risk, and total cost of ownership.
- Establish effective IT governance, architecture and technology standards, KPIs, service-level expectations, and financial controls.
- Use stage gates and portfolio governance to stop, pause, re-sequence, or accelerate work based on enterprise value, readiness, risk, and capacity.
- Track realized benefits and operating savings, not only delivery milestones.
- Lead technology due diligence, separation, and integration planning for mergers, acquisitions, divestitures, and other strategic transactions, as applicable.
Organization and talent
- Lead, coach, and develop a multidisciplinary global team spanning business systems, enterprise architecture, infrastructure and operations, data/integration, and service delivery.
- Define a clear operating model, decision rights, service ownership, performance expectations, and succession plans for critical roles.
- Attract and retain strong leaders and technical talent; recognize top performance and address capability gaps decisively.
- Build a culture of business partnership, customer empathy, accountability, transparency, inclusion, prudent experimentation, and continuous improvement.
- Other duties as assigned and required.
Required Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field; Master’s degree preferred. Relevant executive or security credentials are valued but not required.
- 15+ years of progressive enterprise technology leadership, including significant experience leading multiple IT disciplines; prior CIO, divisional CIO, or equivalent executive leadership strongly preferred.
- Demonstrated success leading technology in a global, scaled software, cybersecurity, healthcare technology, or other regulated and mission-critical environment.
- Proven record translating business strategy into enterprise architecture, investment portfolios, and cross-functional transformation with measurable outcomes.
- Deep working knowledge of ITGC, cybersecurity, privacy, compliance, resilience, identity, cloud and infrastructure, ERP and CRM platforms, business applications, integration, data and analytics, automation, AI governance, and IT service management.
- Experience managing material budgets, complex vendors, outsourced service providers, enterprise SaaS portfolios, strategic sourcing, contract negotiations, and technology rationalization.
- Board and executive presence, with the ability to explain technical choices, financial tradeoffs, risk, and incident response in concise business language.
- Strong people leadership across distributed teams, including organizational design, talent development, succession, and change leadership.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-ML1
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