Included Health is on a mission to raise the standard of healthcare for everyone. We simplify healthcare by combining virtual and in-person care with expert navigation, comprehensive support, and technology that makes it easier for members to get the right care at the right time. 

Our Member Care Advocates (MCAs) are some of the most visible representatives of this mission, helping members feel seen, supported, and confident in navigating their benefits and care options. MCAs are a trusted guide, helping members navigate the fundamentals of their healthcare benefits while delivering high-quality, empathetic support in a high-volume environment. This role requires strong critical thinking and ownership to navigate member needs effectively.

New MCA hires start their role in an 3-week paid training period with a strict schedule of 10 a.m. - 7 p.m. EST, Monday - Friday. Upon completion of the 3-week training period, employees will transition to their regular schedule as outlined during their offer and onboarding process. Missing work, leaving early, or arriving late without proper notice is considered an unplanned absence.  Please note: No planned time off is permitted during the training period.

This is a remote position and requires a secure, distraction-free home office.

We're seeking board certified Nurse Practitioners licensed in Vermont (multi licensed strongly preferred) with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. 

This role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.

Currently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI

• Graduate of an accredited Master’s or Doctoral-level Family Nurse Practitioner (FNP) program, with prior graduation from an accredited nursing school.
• Active Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure, in accordance with state requirements
• Current national certification as a Family Nurse Practitioner through AANP or ANCC
• Active RN compact license
• Active multi-state licensure (5+ licenses preferred)
• Minimum 3+ years post-training experience in high-volume Urgent Care or Primary Care settings
• Experience providing care to newborns through adult populations
• Ability to function within an integrated medical practice
• Strong clinical acumen and ability to manage a broad range of conditions
• Excellent communication, collaboration, and patient engagement skills
• Proficiency with technology and electronic medical records
• Maintain active Medicare status - In good standing with Medicare/Medicaid and not excluded from participation in federal health programs

• Prior telemedicine or video-based virtual care experience
• Experience with Athena EMR

Part-Time (20 hrs/wk minimum)  $48.73-$60.90/hr avg., plus additional productivity incentive opportunities. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.

#LI-REMOTE #LI-IA #LI-MK1

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

We're looking for a board-certified physician with broad clinical expertise and a passion for improving healthcare access and quality. You'll provide care to patients of all ages across a wide range of conditions, maintain accurate and current patient records, and work collaboratively with our provider and support teams. You should have at least 3 years of post-residency experience in high-volume Urgent Care or Primary Care settings. Start a conversation with us and learn how you can positively impact the lives of patients and play a role in improving healthcare.

This role will report to the Medical Director of Urgent Care.

• Perform age-appropriate history and virtual examinations, evaluate, diagnose, recommend treatment plan and document findings appropriately and timely
• Deliver high quality patient care while maintaining safety
• Document medical information of patients and review patient history at each visit
• Request consultation or referral with other health care providers when appropriate
• Counsel and educate patients
• Order and interpret diagnostic tests as needed
• Evaluate, triage and manage pediatric and adult patients for acute care, and have experience with chronic disease management and mental health conditions
• Actively maintain knowledge of current medical research and trends
• Provide administrative support or cross-coverage for reviewing laboratory test results
• Scheduling flexibility to include evenings and weekends

• Completion of a 3-year Family Medicine or Emergency Medicine residency
• 3+ years post residency experience in a fast paced Urgent Care or Primary Care outpatient setting
• Active ABMS or AOA Board Certification in Family Medicine or dual boarded Internal Medicine + Pediatrics
• Completion of U.S. Medical Licensing Examination
• Active and unrestricted state medical license in at least one state; residing in an IMLC state is required
• Experience and comfort providing care for all ages, newborn to adult populations
• Ability to function within an integrated medical practice
• Extensive breadth of clinical expertise
• Excellent communication and interpersonal skills
• Demonstrable proficiency with technology
• Not under current exclusion or sanction by any state or federal health care program, including Medicare or Medicaid, and is not identified as an “excluded person” by the Office of Inspector General of the Department of Health and Human Services or the General Service Administration (GSA), or reprimanded or sanctioned by Medicare
• Must maintain Medicare active status

• Multistate licensure 
• Telemedicine or virtual care experience with video based visits 
• Experience with Athena EMR 
• Experience and interest in supervising Nurse practitioners

• Prompt and regular attendance at assigned work location.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

• An average of 20 clinical shift hours per week
• Weekday shifts are scheduled between the hours of 6p-11p (your time zone)
• Weekend shifts: Every other weekend, Saturday AND Sunday, 8 hours/day, 12p-11p (your time zone)
• Day/Evening rotation every other weekend
• Holiday shifts: 2 per calendar year
• Please only proceed to apply if you are comfortable with the contractual scheduling requirements

Part-Time: 20hrs/wk min - $108.17 per hour on average with guaranteed base + benefits. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

We're seeking board certified Nurse Practitioners licensed in Florida (multi licensed strongly preferred) with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comprehensive care to patients of all ages across a wide range of conditions, while working closely with our provider and support teams. This is a great opportunity for a clinician with at least 3 years experience in high-volume Urgent Care or Primary Care settings. 

This role requires an active RN compact license and licensure in multiple states. Ideal candidates will hold five or more active state licenses.

Currently unable to consider candidates residing in the following states: CA, NY, GA, TN, IL, NV, MO, AL, SC, IN, MI, OR, MA, MS, AK, DC, HI

• Graduate of an accredited Master’s or Doctoral-level Family Nurse Practitioner (FNP) program, with prior graduation from an accredited nursing school.
• Active Nurse Practitioner (NP) license with maintained Registered Nurse (RN) licensure, in accordance with state requirements
• Current national certification as a Family Nurse Practitioner through AANP or ANCC
• Active RN compact license
• Active multi-state licensure (5+ licenses preferred)
• Minimum 3+ years post-training experience in high-volume Urgent Care or Primary Care settings
• Experience providing care to newborns through adult populations
• Ability to function within an integrated medical practice
• Strong clinical acumen and ability to manage a broad range of conditions
• Excellent communication, collaboration, and patient engagement skills
• Proficiency with technology and electronic medical records
• Maintain active Medicare status - In good standing with Medicare/Medicaid and not excluded from participation in federal health programs

• Prior telemedicine or video-based virtual care experience
• Experience with Athena EMR

Part-Time (20 hrs/wk minimum)  $48.73-$60.90/hr avg., plus additional productivity incentive opportunities. Additionally, Included Health offers productivity incentives for employees who exceed the visit target. Details of the incentive structure will be discussed during the interview process.

#LI-REMOTE #LI-IA #LI-MK1

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

-----

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

The Senior Implementation Consultant serves as a strategic implementation partner and trusted advisor for highly complex, high-visibility, and transformational client programs. This role leads implementation strategy, governance design, and executive stakeholder engagement across nuanced client environments while driving successful launch outcomes through strong judgment, consultative leadership, and cross-functional influence. This role also extends impact beyond individual implementations by mentoring others, shaping best practices, and elevating the overall quality and consistency of implementation work.