Jobs - Jobs4Americans

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Engineering Manager - Integrations Location: Manchester Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We build AWS cloud-native software that police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field. We're part of a 400-person global company, but the UK team operates with startup energy: small enough that your work is visible, big enough that you're backed by serious investment. We're hiring an Engineering Manager to provide hands-on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on. What You'll Do We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems. You'll combine people leadership with managing delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficult distributed-systems problems. You'll partner closely with Product, Engineering, and other technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration. Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals. Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows. Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans. Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems. Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems. Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work. Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership. Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment. What You'll Need 6+ years of professional software engineering experience, with significant experience designing and operating backend services, distributed systems, and system integrations. Demonstrated technical leadership on complex engineering projects, including architecture, design reviews, implementation strategy, and mentoring other engineers. Strong hands-on experience with APIs, webhooks, asynchronous messaging, data pipelines, and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and cloud-native systems. Experience leading engineers through a mix of technical direction, coaching, project leadership, and people management, with the judgement to know when to guide, delegate, or step in directly. Nice to Have Prior experience in public safety, government software, or regulated domains. Familiarity with CI/CD pipelines, observability tooling, and cloud-native practices. What We Offer 28 days holiday plus UK bank holidays Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave for primary caregivers plus a ramp-back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise licences Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance-based bonus Paid sabbatical of one month at your five-year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth What We Value Humility. You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer. Inclusivity. You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent. Excellence. You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. You set a high bar, lead by example, and help engineers develop the judgement to meet it independently. Diligence. You take ownership, mind the details, and understand that the software this team builds is used in moments that genuinely matter. You stay close to the technical details, surface risks early, and make sure the team delivers responsibly without cutting corners. Location This role is based at our Central Manchester office and follows a hybrid work model. Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time. This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Finance

42 days ago

Senior Financial Analyst, FP&A

Mark43 · New York, NY

Pay

$90k–110k

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Senior Financial Analyst, FP&A Location: New York, NY Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with technology that improves the safety and quality of life for all. We build powerful, scalable software that sets a new standard for the tools first responders rely on every day. Our users are diverse, and we are committed to embracing diversity of thought, experience, and perspective across our team. We're looking for a Senior Financial Analyst, FP&A to join our Finance team. Reporting to the Senior Manager, FP&A, you'll play a key role in helping leaders across the company make informed business decisions through thoughtful planning, forecasting, and financial analysis. You'llpartner with teams throughout the organization, develop insights that influence strategy, and help build scalable financial processes as Mark43 continues to grow. This role is ideal for someone who has built a strong analytical foundation within either a larger, process-oriented organization or an early-stage company that has scaled quickly, and is excited to bring that rigor to a fast-moving software company. You'll have broad visibility across the business, meaningful ownership, and the opportunity to help shape how Finance supports the company's next stage of growth. What You'll Do If you were part of our team, here are some things you would have done last week: Partnered with leaders across the business to understand performance, and support strategic decision making. Built and maintained financial models that improve forecast accuracy and provide visibility into business performance. Supported the monthly forecasting process, annual budget, and long-range planning across multiple business functions. Collaborated with Accounting during month-end close to understand financial results, investigate variances, and communicate key drivers to leadership. Prepared executive-ready reporting and analyses that translate financial data into clear business insights. Identified opportunities to improve planning processes, automate recurring reporting, and reduce manual work across the Finance organization. Contributed to board materials, leadership presentations, and other strategic Finance initiatives. Support customer collections timing to inform and support the company's broader cash forecast. What You'll Need We're looking for someone with approximately 3-5 years of experience in FP&A, Corporate Finance, Investment Banking, or another highly analytical finance role. Success in this position requires strong financial acumen, exceptional analytical skills, and the ability to manage multiple priorities while partnering effectively across the organization. We're especially interested in candidates who have developed their FP&A foundation within a larger, well-established company with mature planning processes and are excited to apply those best practices in a high-growth environment where they can have greater ownership and impact. People who thrive on our team also tend to share the following characteristics: Humble, curious, and always looking to learn. You seek feedback, ask thoughtful questions, and continuously improve your work. Analytical with strong business judgment. You connect financial performance to operational outcomes and communicate insights clearly. Organized and detail-oriented. You bring discipline to your work while balancing multiple priorities and deadlines. Process minded with a builder's mentality. You appreciate strong financial rigor and enjoy improving how planning and reporting get done. Collaborative and adaptable. You enjoy working across teams, building relationships, and helping the business make better decisions in a fast-paced environment. Preferred Qualifications Experience supporting a SaaS or technology business. Advanced Excel and financial modeling skills. Experience with financial planning systems such as Adaptive Planning, Anaplan, Pigment, or similar tools. Familiarity with ERP systems such as NetSuite and business intelligence tools including Looker or Tableau. Bachelor's degree in Finance, Accounting, Economics, or a related field. Location This role is based in our New York City office. We follow a hybrid work model and typically collaborate in person at least once per week, with flexibility to work in office or remotely the remainder of the week. Compensation The anticipated base salary range for this position is $90,000 - $110,000, with the higher end reserved for those with more relevant experience. Actual compensation will be determined based on factors including skills, experience, and geographic location. In addition to base salary, this role is eligible for equity and a comprehensive benefits package, including medical, dental, vision, 401(k), paid parental leave, flexible time off, and other benefits designed to support you both at work and outside of it. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

43 days ago

Lead Mobile Engineer

Mark43 · Boston

Pay

$70k–220k

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Lead Mobile Engineer Location: Boston Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We're looking for a Lead iOS Engineer to define the future of mobile engineering at Mark43. You'll lead the technical direction of our iOS platform, mentor engineers, and partner closely with Android teammates to evolve our cross-platform strategy using Swift and Kotlin. As we continue investing in Kotlin Multiplatform, you'll help determine where shared code accelerates development while ensuring our iOS applications deliver a best-in-class native experience. As a technical leader, you'll own major architectural decisions, drive engineering best practices, and help deliver mission-critical software that first responders rely on every day. This is an opportunity to shape not only the products we build, but also the future of mobile development at Mark43. This role will be based in Boston, MA and operates on a 3 day hybrid schedule. What You'll Do If you were part of our team, here are some things you would have done last week: Led the design and implementation of new features for our mobile-first public safety platform using Swift and modern iOS frameworks. Partnered with Android engineers to identify opportunities for shared business logic using Kotlin Multiplatform while preserving a best-in-class native iOS experience. Defined the technical roadmap for our iOS platform, balancing long-term architecture with rapid customer delivery. Collaborated closely with Product, Design, and Engineering to develop solutions that meet customer needs while maintaining a high bar for quality and performance. Reviewed pull requests, mentored engineers, and helped establish engineering best practices around architecture, testing, and maintainability. Improved CI/CD pipelines, automated testing, and release processes to ensure reliable App Store deployments. Investigated production issues, reduced technical debt, and drove architectural improvements that make the platform easier to build and maintain over time. You should have: 7+ years of professional software engineering experience, including significant experience developing native iOS applications with Swift. Experience serving as a technical lead or senior engineer, driving architecture, mentoring teammates, and leading complex technical initiatives. Deep expertise in modern iOS development, including Swift, Swift Concurrency, UIKit and/or SwiftUI, and Apple's current development best practices. Strong experience with Kotlin and an understanding of cross-platform mobile architectures. Experience shipping multiple production mobile applications from concept through App Store release. Experience designing scalable application architecture and writing clean, maintainable, well-tested code. Strong understanding of mobile testing strategies, CI/CD pipelines, and App Store release processes. Experience integrating RESTful APIs and working with cloud-based backend services. Excellent communication skills and the ability to collaborate effectively across Engineering, Product, and Design. Nice to Have Experience with Kotlin Multiplatform (KMP) and/or Compose Multiplatform (CMP). Experience helping define or implement a shared mobile platform strategy across iOS and Android. Familiarity with modern Android development practices. Experience building software for highly regulated or mission-critical environments. People who thrive on our team also tend to share the following characteristics: Humble, open, and curious, always looking to learn from teammates and improve the way we build software. Comfortable taking ownership of challenging technical problems while helping others succeed. Passionate about building thoughtful, reliable software that users depend on in high-pressure situations. Willing to empathize with users whose experiences may be very different from your own. Detail-oriented with a strong commitment to quality, craftsmanship, and continuous improvement. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

56 days ago

Cloud Security Engineer

Mark43 · Manchester

Pay

$70k–175k

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS AWS Cloud Security Operations Engineer Location: Manchester Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a AWS Cloud Security Operations Engineer to join our team in Manchester. You will own vulnerability and threat management for an environment where the stakes are real — the software you help protect supports law enforcement and emergency services across the US and UK. This is a hands-on, execution-focused role: you will run a serious security program, respond to real incidents, and be the on-the-ground security presence in our Manchester office, working closely with a wider Cybersecurity team based in the US. What You'll Do If you were part of our team, here are some things you would have done last week: Driven our vulnerability management program end to end: running scans across cloud infrastructure, networks, and applications, prioritizing findings by risk, and tracking remediation through to closure. Researched emerging threats relevant to our environment, turning threat intelligence into clear, actionable guidance on what to patch, watch, or harden next. Led the response to a security alert: triaging it, containing the issue, coordinating with the wider Cybersecurity team, and writing up the post-incident review so we are stronger next time. Reviewed cloud security configurations across our AWS environment, identifying misconfigurations and hardening controls in line with security best practices. Supported colleagues in the Manchester office with day-to-day IT needs — account access, hardware, new starter setup — as the on-site technical presence. Taken your turn on the on-call rota, ready to respond when a critical security incident does not keep office hours. What You'll Need We are looking for a cybersecurity professional with a minimum of 5 years of experience, with a strong focus on vulnerability management, threat research, and cloud security. You have the judgement that comes from time in the field: you know which vulnerabilities to escalate, how to run an incident calmly under pressure, and when to ask for help. Experience with cloud environments — particularly AWS — and familiarity with vulnerability scanners, endpoint protection, and SIEM tooling are important. An awareness of UK data protection requirements and frameworks such as Cyber Essentials or ISO 27001 is a plus. Solid general IT support skills across Windows environments and networking matter too, since you will be the on-site technical resource in Manchester. You should be comfortable on an on-call rota and collaborating across time zones. Security Clearance Given the sensitive nature of the work we do and the law enforcement agencies we serve, the successful candidate will be required to obtain and maintain NPPV3 and SC (Security Check) clearance. We will support you through the process, but please note that an offer is conditional upon successfully obtaining the required clearances. This typically requires a minimum of 5 years' recent UK residency — please raise eligibility questions with us during the process. Who Thrives Here Hands-on and execution-focused. You are more comfortable running a vulnerability program than writing a policy about one. You get things done. Calm and decisive under pressure. When an incident hits, you hold steady, work the problem methodically, and make sensible calls with imperfect information. Self-directed and dependable. As the senior security presence in the Manchester office, you take ownership without waiting to be told and follow through so colleagues can trust that things are handled. A clear communicator. You can explain a security risk to a senior leader and help a colleague with an access issue in the same afternoon, adjusting how you communicate to whoever is in front of you. Location & Logistics This role is based in our Manchester office, on-site 3 days per week. Compensation We are offering £60,000–£80,000 per year depending on experience, plus Mark43's benefits package including private medical insurance, pension contributions, and equity participation. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

Junior Support Engineer

Mark43 · Manchester

Pay

$70k–170k

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Junior Support Engineer Location: Manchester Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is seeking a Junior Support Engineer to join our growing UK support organization, supporting mission-critical public safety systems for global customers including the Greater Manchester Police (GMP). This role is designed for a recent graduate with strong technical fundamentals who is looking to develop real-world engineering experience in a high-impact, customer-facing environment. Unlike traditional support roles, this position is engineering-focused, combining customer communication, technical troubleshooting, and hands-on software investigation. You will work directly with production systems, collaborate with senior engineers, and contribute to real fixes in the product. Key Responsibilities Serve as a first point of contact for customer support requests via: Phone Ticketing system Email Triage and manage incoming support tickets: Assess severity and priority, Reproduce reported issues Communicate clearly with customers on status and next steps Investigate and resolve technical issues, including: Frontend bugs (JavaScript / TypeScript) API and backend-related issues Data-related issues using SQL Perform hands-on technical work such as: Writing and executing SQL queries (read and write operations) Debugging application behaviour using logs and internal tools Developing small scripts or fixes (TypeScript / JavaScript) Proposing and, where appropriate, implementing fixes for simpler issues Collaborate with Engineering teams: Escalate complex issues with clear documentation Participate in root cause analysis Contribute to ongoing product improvements Participate in support operations: Assist with monitoring and incident response Support continuous improvement of internal processes and documentation Required Qualifications Bachelor’s degree in: Computer Science Software Engineering Or a related technical discipline Strong foundational knowledge of: JavaScript or TypeScript SQL and relational databases Basic web technologies (APIs, HTTP, frontend/backend concepts) Demonstrated ability to: Troubleshoot technical problems logically Learn new systems quickly Communicate clearly and professionally Preferred Qualifications Experience with: Writing SQL queries (SELECT, UPDATE, INSERT) Debugging frontend applications REST APIs and JSON data structures Git or version control systems Exposure to: Production systems or real-world software environments Scripting or automation Logging/monitoring tools Key Skills Strong problem-solving and analytical thinking Clear and professional communication (both written and verbal) Attention to detail and ability to follow through on issues Ability to balance technical work with customer interaction Willingness to take ownership and learn in a fast-paced environment What You’ll Gain Hands-on experience working with a production-scale SaaS platform Exposure to real customer issues and system behaviour Opportunity to debug, fix, and improve live software Direct collaboration with experienced engineers and support leadership A strong foundation for a future career in: Software Engineering Site Reliability Engineering (SRE) Technical Support Engineering Location & Work Model Location: Manchester Work Model: Hybrid (3 days per week in Manchester office) Additional Requirements Must meet eligibility requirements for working in the UK Must have been a resident of the UK for a minimum of five (5) consecutive years Will be subject to stringent background checks and security vetting conducted by UK law enforcement authorities Employment and system access are contingent upon successful completion of all required vetting and clearance processes Willingness to participate in a structured onboarding and training program Ability to work within a team supporting 24×7 operations (shift-based coverage as the team scales) What We Offer 28 days holiday plus UK bank holidays Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave for primary caregivers plus a ramp-back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise and ChatGPT Enterprise licences provided Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance-based bonus Paid sabbatical of one month at your five-year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

76 days ago

Software Engineer - Integrations

Mark43 · Manchester

Pay

$65k–170k

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Software Engineer - Integrations Location: Manchester Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. About Mark43 Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments. Role Overview We are seeking an experienced Software Engineer – Integrations who will take technical ownership of building and scaling integrations between Mark43’s core platform and mission‑critical third‑party systems. You’ll lead the design, development, and implementation of robust APIs, data pipelines, and messaging layers, ensuring seamless operational data flow for emergency dispatch and response systems. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration. What You’ll Do Lead full lifecycle development of integrations that connect the Mark43 platform with external systems such as 911 call centers, state databases, evidence systems, and other key services. Drive architectural decisions and ensure scalable, maintainable solutions across REST APIs, message queues, and event‑driven workflows. Collaborate closely with Product, Engineering, and partner technical teams to define reliable API contracts and integration patterns. Help elevate coding standards and code reviews. Contribute to integration testing strategies, observability, and dashboards to monitor operational data flows. Champion best practices for performance, security, and error‑handling in distributed systems. Participate in sprint planning, roadmap discussions, and technical strategy across the integrations team. What You’ll Need 3+ years of professional software engineering experience, with a strong focus on backend services, distributed systems, and system integrations. Proven ability designing and operating APIs, webhooks, or asynchronous messaging systems Experience with languages and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and data pipelines. Strong communication skills and the ability to work with cross‑functional partners. Nice to Have: Prior experience in public safety, government software, or regulated domains. Familiarity with CI/CD pipelines, observability tooling, and cloud‑native practices. What We Offer 28 days holiday plus UK bank holidays Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave for primary caregivers plus a ramp-back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise and ChatGPT Enterprise licences provided Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance-based bonus Paid sabbatical of one month at your five-year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth What We Value Humility. You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer. Inclusivity. You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent. Excellence. You care about quality in your code, your reviews, and how you communicate. You're not satisfied with "it works" when it could be better, and you encourage the same standard in those around you. Diligence. You take ownership, mind the details, and understand that the software we build is used in moments that genuinely matter. You don't cut corners when people are depending on the outcome. Location This role is based at our Central Manchester office and follows a hybrid work model. Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time. This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3. We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of £50k-80k, plus bonus opportunity, company stock options, and a full benefits package. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labour markets. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

78 days ago

Data Migration Engineer

Mark43 · Remote

Pay

Not listed

Setting

Remote

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Data Migration Engineer Location: Remote Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools on which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We’re looking for a Data Migration Engineer (ETL Developer) to join our team. You’ll be at the heart of the customer transition experience, designing and executing complex data migrations that enable agencies to adopt Mark43’s systems with confidence. You’ll work across internal teams and with external partners to help deliver clean, meaningful, and high-quality data into Mark43 products. This role is a great fit for someone who thrives on solving complex puzzles, is energized by working with public safety data, and enjoys balancing technical depth with customer-facing collaboration. What you can expect to work on: If you were part of our team last week, you would have: Designed and executed a SQL-based ETL process to migrate decades of public safety data from a legacy system into the Mark43 platform Collaborated with our data migration contractors, reviewing technical deliverables and providing guidance to help them succeed Met with a customer’s records management team to understand their legacy data structure and translate it to the Mark43 schema Dug into a uniquely formatted source database to uncover edge cases and ensure data fidelity Worked alongside Mark43 deployment, engineering, and product teams to iterate on and improve our migration tooling and process Balanced project timelines and quality standards while maintaining strong relationships with both internal and external stakeholders What we expect from you: We’re looking for a data migration engineer with 2+ years of experience in ETL development or SQL-based data engineering roles. You should have a comprehensive understanding of data migration processes and be comfortable owning projects from discovery through delivery. Your attention to detail and ability to navigate ambiguity will be key to success. People who thrive on our team also tend to share the following traits: Curious and resourceful. You enjoy figuring out how systems work and how to make them work better. Clear and collaborative. You communicate technical details to non-technical stakeholders and work well across teams. Committed to quality. You take pride in your work and sweat the details. Qualifications: 2+ years of experience in a data migration, ETL development, or SQL development role Deep understanding of SQL and relational database design Demonstrated experience writing complex SQL scripts Ability to analyze and translate legacy data models into new schemas Experience managing contractor deliverables is a plus Interest in public safety data and the impact of high-quality migrations on customer success Prior work with public safety or government systems is a bonus What you can expect from us: Constant collaboration with numerous Mark43 teams, including Global Services, Engineering, and Product Building mission critical and socially responsible software to enable first responders to better serve their communities A team that respects and embraces your ideas and expertise Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain A workplace dedicated to supporting and bettering public safety and government agencies We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $80,000 - $110,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k with a company match. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor locations. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Analytics

97 days ago

Senior Collections Specialist, Public Sector

Mark43 · New York, NY

Pay

Not listed

Setting

On-site

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Senior Collections Specialist, Public Sector Location: New York, NY Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. Mark43 partners exclusively with U.S. government agencies across federal, state, county, and local jurisdictions, as well as government agencies in the United Kingdom. Our customers operate in complex procurement, budgeting, appropriation and invoicing environments. We are looking for a Senior Collections Specialist with public sector experience to improve cash collections, reduce days sales outstanding, and strengthen our public-sector order-to-cash process. Role Summary Mark43 is seeking a highly motivated Senior Collections Specialist, Public Sector to support collections and accounts receivable activities for our government customers. This is a hands-on role for someone who understands that collecting from government customers requires more than sending invoice reminders. The ideal candidate has experience working with or collecting from public-sector entities, including cities, counties, states, federal agencies, law enforcement agencies, public safety departments, school districts, transit authorities, or other government organizations. You understand how government payment processes work, including annual appropriations, purchase orders, encumbrances, invoice approvals, auditor or controller review, council or board approvals, milestone acceptance, and supporting documentation requirements. In this role, you will partner closely with Revenue Accounting, Customer Success, Sales, Deal Desk, and Professional Services Implementation teams to identify and resolve payment blockers. You will help ensure invoices are submitted with the right documentation, purchase order details, billing references, and customer approvals so that Mark43 can reduce avoidable delays and improve cash predictability. What You’ll Do Support collections activities for Mark43’s public-sector customer portfolio, with a focus on reducing DSO and accelerating cash collections. Identify, document, and resolve payment blockers related to missing purchase orders, insufficient PO balances, annual appropriations, invoice approval workflows, customer acceptance, contract references, and supporting documentation. Help create and maintain customer-specific payment profiles, including fiscal year, budget cycle, PO requirements, AP portal instructions, approval contacts, payment run cadence, council or board approval thresholds, and escalation paths. Proactively follow up on upcoming annual renewals, recurring invoices, and milestone billings to confirm that required POs, funding, and customer approvals are in place. Partner with Revenue Accounting to ensure invoices include required PO numbers, contract references, billing periods, milestone support, tax-exempt treatment, remit-to details, and agency-specific invoice requirements. Escalate payment issues professionally and appropriately when customer payment blockers require support from other stakeholders. Help improve internal playbooks and processes for government collections, including common public-sector payment scenarios such as non-appropriation, council or board approvals, auditor review, grant-funded invoices, and advance-payment restrictions. Assist with collections reporting, cash forecasting inputs, AR aging reviews, and support month-end close activities by providing timely status updates on outstanding receivables, expected cash collections, and high-risk invoices. What You’ll Need 6+ years of experience in collections, accounts receivable, credit and collections, billing, revenue operations, public-sector finance, government contracting, or a related finance function. Experience collecting from or working directly with government entities, including federal, state, county, municipal, public safety, or other public-sector customers. Understanding of government payment processes, including purchase orders, encumbrances, annual appropriations, invoice approval workflows, auditor/controller review, governing body approvals, and prompt-payment expectations. Ability to read and interpret contracts, order forms, statements of work, purchase orders, billing schedules, invoice terms, and customer payment requirements. Strong customer-facing communication skills, including the ability to follow up on past-due invoices while maintaining positive customer relationships. Strong cross-functional collaboration skills, with the ability to work effectively with across stakeholders and executive leadership. High attention to detail and strong organizational skills. Ability to manage multiple customer accounts, payment issues, deadlines, and escalation paths at the same time. Experience using NetSuite, Salesforce, billing systems, collections tools, customer portals, or similar systems. Strong analytical skills and ability to identify trends in aging, DSO, payment delays, and collections root causes. Comfort operating in a fast-paced environment where processes are still being improved, documented, and scaled. What Success Looks Like Within the first 90 days, you will have become familiar with Mark43’s government customer portfolio, collections process, billing structure, and highest-risk receivables. You will have built relationships with internal stakeholders and begun identifying the primary drivers of delayed payment across assigned accounts. Within six months, you will be actively supporting a more proactive government collections process, including improved PO follow-up, stronger invoice documentation, clearer customer payment profiles, and better visibility into payment blockers. Within twelve months, you will have helped reduce avoidable payment delays, improve cash predictability, strengthen public-sector collections playbooks, and create a more scalable process for managing government receivables. Location Our team is based in New York City and we follow a hybrid model, with team members working from the office 1 day per week. We support flexible work within that structure and believe in high trust, high transparency collaboration. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

100 days ago

Customer Experience Manager - Pennsylvania

Mark43 · Remote

Pay

Not listed

Setting

Remote

Apply Sign in to favorite Permalink

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Cookie Policy Accept Deny Non-Essential Platform Platform LEARN MORE Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Buying Guide: What To Look For In A Modern RMS READ MORE Solutions Solutions LEARN MORE Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom The Multi-Discipline CAD Buyer Guide READ MORE Resources Resources LEARN MORE Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS The Practical Buying Guide To Citation Modernization READ MORE Company Company LEARN MORE Leadership Newsroom Careers Contact Us Trust Center Making Your Mark: A Conversation With Callum Gray READ MORE LET'S CONNECT Platform Learn More Mark43 RMS Mark43 ReportAI Mark43 BriefAI Mark43 Booking Mark43 Crime Gun Interfaces Use of Force Reporting Mark43 CAD Mark43 Alternate CAD Modern Data Platform Integrated Ecosystem Insights Data Lake Mark43 OnScene Mark43 eCitations Security & Compliance Mark43 Fortified FedRAMP High Solutions Learn More Law Enforcement Dispatch Federal FedRAMP High Campus Port and Transportation United Kingdom Resources Learn More Learn Blog Customer Stories Resource Center Events Product Updates Support Mark43 Help Center Partners Mark43 & AWS Company Learn More Leadership Newsroom Careers Contact Us Trust Center LET'S CONNECT CAREERS Customer Experience Manager - Pennsylvania Location: Remote Type: Full Time Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. Must reside in the Northeast We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client’s voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues. This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers’ unique needs and we expect you to absorb information and eventually demonstrate mastery of a client’s workflows and our product offerings. You will be the trusted advisor for the client and the company will lean on you to advocate for the customer's needs to ensure they are getting what they need to be successful.    What you can expect to work on: Advocate for the client to ensure their needs are being met. Participating in pre-implementation activities to establish relationships and domain expertise early in the deployment process. Performing post-implementation tasks, on-site with our clients, while working on a dynamic Customer Experience team. Collaborating with the Customer Support, Account Management and Implementation teams to ensure a smooth post-implementation experience for our clients. Working with our clients to learn and understand their current workflows. Keep diligent records of all client meetings, tasks, and deliverables. Seeking out and nurturing relationships with power-users and influencers within client sites. Tracking user feedback to help influence the product roadmap and maintain communication with clients to resolve product issues. Distributing and ensuring completion of client surveys and ultimately responsible for your clients NPS score. Collaborate internally to solve complex problems and work on a diversity of tasks in a fast-paced environment. Collaborating with first responders, which is a uniquely satisfying experience. Helping to innovate and test new processes to improve efficiency as well as internal and external customer satisfaction.   What we expect from you: 5-10 years of account management, customer success, consulting, project management, and/or customer success experience. Four-year university/college degree preferred. Proven experience participating in a complex project from start to finish. Knowing when to problem solve, either independently or by asking smart questions of your teammates. Outstanding written and oral communication skills - you’ll often be writing materials that will go directly to our clients and will need to adjust internal jargon for external. Detail oriented and the ability to document and track tasks. Excitement about working with cross-functional teams in a matrix organization. Ability to multitask and work on multiple projects concurrently. Ability to travel up to 50-80% and comfort working directly from client sites. Willingness to operate outside of assigned projects and pitch in wherever necessary. Interest in working with a public sector client, such as law enforcement (LE), at the local, state, or federal level. Comfortable working remotely. Experience providing (while comfortable also receiving) feedback across levels of leadership and peers. A change champion able to adapt to changing processes and needs while comfortable asking questions and creating dialog. What you can expect from us: Mentorship from experienced Customer Experience team members. Constant collaboration with numerous Mark43 teams, including Customer Support, Implementation, Product, Engineering, and Executive leadership. Building mission critical and socially responsible software to enable first responders to better serve their communities. A team that respects and embraces your ideas and expertise. Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain. A workplace dedicated to supporting and bettering public safety and government agencies. An effort to balance autonomy and guidance. The chance to participate in development opportunities, including through services like Udemy, from day one. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. BACK TO CAREERS Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. BOOK A DEMO Platform Mark43 RMS Mark43 CAD Mark43 Insights Mark43 OnScene Security & Compliance Solutions Law Enforcement Dispatch Federal Campus United Kingdom Resources Learn Support Partners Company Leadership Newsroom Careers Contact Us Trust Center Copyright © 2026 Mark43 Terms and Conditions | Privacy Policy | Cookie Policy | Help Center | Mark43 for Developers

Listed by Mark43 for a position based in the United States. Employers on this board attest they are hiring domestically.

Select a role

The full posting opens here — pay, setting and the full description, without leaving the list.