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JD - Business Development Manager
Mason ·
Pay
Not listed
Setting
On-site
About the role
We're looking at you to grow our north star - Revenue.
You'll be working alongside a team of eCommerce & DTC experts, product builders, SaaS nerds, and content experts. Our experience spans deep tech 🤖, SaaS,📱product design & 🎧 customer experience.
The best in sales is all about connections
You’re gonna be joining a fast-moving team with lofty goals and a growth mindset, so you should breathe velocity. Funnel velocity is critical to an excellent global SaaS business, esp. in the dynamic world of retail & ecommerce.
You should be a person who continuously tests and integrates the learnings into the customer funnel. To be successful in this role, you have to be exceptionally detail-oriented, a team player, and be an excellent communicator.
About You
Prospect, demo and close; with a hands-on approach. From product demo, sales pitch, follow-up calls and meetings, to negotiating the contract and clinching the deal ♦️
🤝 Handle end-to-end sales cycle for midmarket & early enterprise accounts. Then set up the right sales team as well as a sales strategy for business growth.
Achieve new customer acquisition targets and take ownership💪 to build pipeline
Partner with leadership, advisory, customer success, product management and marketing to design, plan, implement and manage sales/channel/partner growth programs and initiatives
📊 Develop the metrics and the overall KPIs for the sales team to align with the larger business goals and vision of the company
Creation and dissemination of all sales collateral including pitch decks, call scripts, FAQs, playbooks, data sheets etc
About 3+ years of experience in B2B Sales preferably with SAAS companies 💻
In a nutshell, you will roll up your sleeves and start the product, content & community, and customer marketing functions from scratch, then build a world-class team around them.
What you will bring
A passion for brands & entrepreneurs
You are obsessed with closing deals
You’re genuinely committed to strategic business growth
You 💜 retail-tech products, and taking them to market
Strong experience in B2B sales (preferably with SAAS companies) with overall experience of 3+ years
Has the confidence and experience in driving growth at a fast-growing and agile organization
A deep understanding of SaaS financial metrics and a data-driven mindset
Equally comfortable collaborating closely with large accounts and partners as well as executing independently
Handle a fast-paced start-up environment
Highly organized, motivated, with a bias for execution and delivering results 💰
Great communicator: excellent interpersonal, presentation, and communication skills
Experience in selling a must 😎
About Us
👷Makers - that’s who we stand for. We believe in the power of creators and build tools for digital creators to help them create better content.
Listed by Mason for a position based in the United States. Employers on this board attest they are hiring domestically.
JD - Merchant Success Lead
Mason ·
Pay
Not listed
Setting
On-site
You need creativity to grow a business.
A GIF rakes in 6x the eyeballs than any other kind message...and this is just one example of hundreds on how creativity impacts business metrics.
At Mason, we're redefining how global brands win over customers. The new era of creativity is with AI, data & agentic. And we're that all-in-one stack.
Be it an interactive product listing, a story about your team, or a video explaining your product in high fidelity - with Mason you can create, manage & collaborate on all this and more. From Flipkart to Swiggy to over 10,000 global brands - we power the store infrastructure for some of the largest e-commerce teams globally.
Today's brands rely on multiple systems for running their store - from content creation & management, to personalization & search to experience delivery but these systems don't talk with each other.
Mason is redefining this space by bringing building blocks for a modern connected store stack. With shopping & content AI models that are native to e-commerce and with building blocks for customer experiences, we are building out the next generation of our commerce infrastructure.
About the role
Customer Success Specialists in our Growth Team wear the Customer Hat 🤠 They not just help solve all customer needs by configuring and setting up the product for their success, but they're instrumental in our understanding of the each individual user and their needs, wants, pains. We're looking for a people-savvy individual with strong product skills who is looking to help the customer succeed and enable them to use the product to achieve their goals. You will play a major part in growing our product adoption.
About You
Strong interpersonal skills, experience building strong relationships, and a passion for consistently providing a great customer experience
Enable customers get the best out of the product. Learn new ways of doing things, create accelerated workflows and design best practices for managing and creating visual content.
Work with customers to design & onboard them to the new ways of creating great content, fast ⚡→ with a constant eye on increasing product adoption and elevating the maturity of usage across teams.
Conduct remote working sessions 👩💻, focus groups, interviews to understand the critical creative, content and communication guidelines that need to be setup in the product.
Work side-by-side with Key Accounts team, Creative Ops, Product & Engineering, Growth and other cross functional teams to enable product adoption - from individuals - large enterprise behemoths.
Maintain and create up-to-date engaging product docs, release comms, help videos et al.
Organize channels for continuous product feedback from users & customers.
Troubleshoot and report problems and see them through to resolution
Collect prompt and accurate feedback from customers and update teams and knowledge bases to improve operational and product efficiency
What you will bring
Bachelor's Degree, preferably in a 👩🏻💻technology / engineering field of study
4+ years or more working in Product Specialist and Customer Success
You are a strong 🗣️communicator with excellent verbal, written communication skills
🌿Effortlessly grow customer value leading to upselling
Listed by Mason for a position based in the United States. Employers on this board attest they are hiring domestically.
JD - Business Development Manager
Mason ·
Pay
Not listed
Setting
On-site
A collaborative AI workspace, built on your company context. Build and orchestrate agents right alongside your team
Listed by Mason for a position based in the United States. Employers on this board attest they are hiring domestically.
JD - Merchant Success Lead
Mason ·
Pay
Not listed
Setting
On-site
A collaborative AI workspace, built on your company context. Build and orchestrate agents right alongside your team
Listed by Mason for a position based in the United States. Employers on this board attest they are hiring domestically.
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