Job Description

Director, Global Channel Programs – hybrid role based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast is seeking a Director, Global Channel Programs to develop and lead a comprehensive reseller partner program strategy aligned with our Partner First company strategy. You’ll collaborate across Partner Sales, Operations, IT, Marketing, Services, Customer Success, Sales Enablement, Product, Legal, and Finance to build scalable programs that strengthen the reseller experience and drive measurable business results. This role will also lead the continued evolution of our global channel capabilities, using partner feedback, analytics, and strategic planning to improve how we engage, enable, and grow with our reseller community.

What You'll Do

• Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast’s Partner First company strategy
• Design, build, and manage scalable partner programs in collaboration with Partner Sales to increase reseller engagement and drive revenue growth
• Create partner program collateral, documentation, onboarding tools, and communications that streamline and improve the reseller experience
• Partner with Operations and IT to implement program strategy, reporting and analytics, system workflows, and operational governance
• Contribute to the Partner Enablement Certification & Badge Model, working with Partner Marketing, Services, Customer Success, and Sales Enablement to deliver sales training, product education, and enablement tools
• Lead the continuous improvement of reseller experiences and program capabilities through strategic roadmap development and partner insights
• Communicate partner programs, strategies, events, and updates internally to build awareness and alignment across the organization
• Engage reseller partners through Partner Advisory Councils, surveys, and direct outreach, translating feedback into meaningful program and process improvements
• Build and lead a high-performing team responsible for partner programs, enablement, communications, and MDF and incentive management

What You'll Bring

• Deep experience leading reseller or channel partner programs, partner enablement, partner marketing, and business development in technology or SaaS environments
• A demonstrated record of designing, launching, and scaling innovative partner programs that deliver measurable business results
• Significant experience leading high-performing teams and complex, cross-functional initiatives across distributed organizations
• Strong strategic and analytical thinking, with the ability to translate business goals and partner insights into actionable program roadmaps
• The ability to conceptualize and clearly articulate new ideas, secure stakeholder buy-in, and build consensus across functions
• Exceptional written, verbal, presentation, and partner communication skills
• Strong relationship-building skills and the ability to collaborate effectively with internal teams and external reseller partners
• A self-motivated, solutions-oriented approach and the ability to thrive independently in a fast-paced environment with competing priorities
• Excellent time-management and multitasking capabilities, including comfort collaborating remotely with distributed teams
• A bachelor’s degree; an MBA or another relevant advanced degree is preferred

The base salary range for this position is $156,000−$234,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-ND1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Associate Customer Value Manager – hybrid role based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Customer Value Management is looking for a customer-centric, technically minded and proactive Associate Customer Value Manager to help customers realize meaningful value from their investment in Mimecast. As the named Associate Customer Value Manager for a high-volume portfolio spanning SMB and Mid Market customers, you’ll drive the adoption and effective utilization of our products so customers achieve the security outcomes they set out to.

Rather than waiting for issues to arise, you’ll anticipate needs, guide customers towards best practice, and translate Mimecast’s capabilities into outcomes that matter to each customer’s business. You’ll build direct relationships while using efficient one-to-many and digital motions to work at scale, partnering closely with Account, Sales and specialist teams to keep customers adopting, protected and successful.

The through-line of the role: adoption drives outcomes, and outcomes create value.

What You'll Do

• Drive the adoption and effective utilization of the Mimecast products customers own, translating capabilities into customer-specific use cases, protection and measurable outcomes.

• Monitor adoption, usage and customer health data to identify gaps, under-utilized capabilities, at-risk behavior and churn risk, acting early to coordinate the right response.

• Lead structured value reviews that assess progress against customer goals, demonstrate outcomes achieved and agree next steps to deepen value.

• Build trusted relationships by understanding each customer’s environment, objectives, risks and definition of success, while acting as their voice within Mimecast.

• Deliver onboarding guidance, best-practice sessions, webinars and one-to-many programs that accelerate time-to-value across a high-volume portfolio.

• Guide customers on configuration best practice and feature enablement, troubleshoot within your remit, and escalate cleanly to the right specialists when needed.

• Stay current on the Mimecast product roadmap and evolving threat landscape, positioning new capabilities as opportunities to create value for customers.

• Surface expansion, cross-sell and advocacy opportunities arising from strong adoption and outcomes, partnering with Account and Sales teams to pursue them.

• Use customer data, health metrics, AI-guided insights and next-best-action recommendations to prioritize work and deliver a tactical, methodical, impactful and scalable customer experience.

• Maintain accurate, disciplined records of customer engagement and value delivered in the CRM and Customer Success platform.

What You'll Bring

• Relevant experience in a customer-facing role such as customer success, customer value, technical support, account management or professional services.

• Technical aptitude and genuine curiosity, with familiarity with security or SaaS technology—or a demonstrated ability and willingness to learn it quickly.

• The ability to develop a strong working knowledge of the Mimecast platform and customers’ wider security and IT environments.

• Confidence interpreting usage and health metrics and turning data into clear actions, recommendations and evidence-based value conversations.

• Excellent written and verbal communication skills, with the ability to explain complex ideas simply and influence practitioners, executives and internal stakeholders.

• Strong organization and time management, with the ability to prioritize and re-prioritize effectively across a high-volume customer portfolio.

• A customer-centric, empathetic and proactive approach, with the resilience, adaptability and initiative to navigate change, ambiguity and setbacks.

• An outcome-oriented and collaborative mindset, with the ability to build shared purpose and guide others without direct authority.

• Working knowledge of Microsoft Office and common business tools.

• Exposure to email security, cybersecurity or SaaS concepts through study, certification or a previous role is advantageous.

• Familiarity with Salesforce and a Customer Success platform such as Gainsight is advantageous.

• Progress towards—or willingness to pursue—a relevant industry certification such as CompTIA Security+ is advantageous.

The base salary range for this position is $68,000−$102,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-ND1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Sales is looking for a Chief of Staff, NA Sales to serve as a strategic partner and force multiplier for the SVP of Sales, driving the rhythm of the business, translating strategy into execution, and ensuring the sales organization runs with discipline and focus.

Operating as an extension of the SVP, Sales NA, to whom this position reports, you’ll combine ownership of the operating cadence with leadership of high-priority projects and direct contributions to go-to-market (GTM) strategy across Mimecast’s NA cybersecurity business. This is a high-visibility role with direct access to the SVP, regular exposure to the executive leadership team (ELT), and significant influence over how the division sells, grows, and scales. The position will be based in our Lexington, MA office with a hybrid work schedule.

What You'll Do

• Serve as a trusted advisor and thought partner to the SVP on strategic decisions, organizational design, resourcing, and priority trade-offs.

• Prepare the SVP for board meetings, ELT reviews, quarterly business reviews, and all-hands by synthesizing data, framing decisions, anticipating questions, and developing clear executive narratives.

• Represent the SVP in meetings when needed, triage competing demands, and protect their time while maintaining momentum and effective decision-making across the organization.

• Partner with Sales, Marketing, Product, Customer Success, Finance, HR, and Revenue Operations leaders to shape and execute GTM strategy, including segmentation, territory design, coverage models, and pricing and packaging input for the NA Sales portfolio.

• Lead the NA Sales organization’s contribution to annual and quarterly planning, including the annual operating plan, territory carving, quota setting, capacity planning, budget management, headcount planning, and hiring prioritization.

• Stand up and operationalize new GTM motions—from channel and partner strategies to product launches and vertical plays—taking them from concept through field enablement and adoption.

• Identify, prioritize, and lead a portfolio of strategic, cross-functional initiatives; define scope, milestones, and success measures, and hold workstream owners accountable for timely, high-quality execution.

• Diagnose performance gaps across pipeline, conversion, attainment, and churn, translating root-cause analysis into concrete action plans with the sales leadership team.

• Own the NA Sales operating rhythm in support of the Global Sales organization, including forecasts, pipeline oversight, large-deal reviews, monthly business reviews, QBRs, dashboards, KPI reporting, and executive updates.

• Partner with the SVP’s leadership team to align priorities, remove cross-team friction, lead change management, and support recognition, engagement, organizational planning, promotion cycles, and talent reviews across a distributed sales organization.

What You'll Bring

• Extensive experience operating with autonomy and broad organizational scope across strategy consulting, investment banking, sales or revenue operations, GTM strategy, Chief of Staff, or business operations roles.

• Demonstrated ability to support and influence senior sales or revenue executives; experience in B2B SaaS or cybersecurity is a significant advantage.

• A strong track record of leading complex, cross-functional initiatives from strategy through execution and delivering measurable business impact.

• Working knowledge of sales methodologies, pipeline and forecast management, and revenue operations concepts such as MEDDIC or MEDDPICC, ARR, NRR, and pipeline coverage ratios.

• Executive presence and exceptional communication skills, with the ability to develop board-level narratives, advise senior leaders, and communicate credibly with frontline sellers.

• Sharp analytical and financial acumen, including confidence building and interrogating models, dashboards, operating plans, and executive reporting.

• High emotional intelligence and organizational savvy, with the ability to build trust and drive alignment across Sales, Marketing, Product, Finance, Customer Success, Revenue Operations, and HR without formal authority.

• A bias for action and structured problem-solving, with the ability to move fluidly between long-term strategy and hands-on execution in an ambiguous, fast-changing environment.

• Discretion and sound judgment when handling confidential and sensitive information, including organizational changes, performance matters, and M&A-adjacent topics.

The base salary range for this position is 184,000 – 276,000 USD plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Sr. Manager, Global Partner Marketing Campaigns & Programs

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast Global Partner Marketing is looking for a Partner Marketing Campaigns & Programs Manager to own the strategy, design, and execution of our through-partner marketing engine across the global channel ecosystem. This is a full-time, remote role, with a preference for candidates based in North America.

In this role, you will translate corporate demand-generation priorities into partner-ready campaigns and programs, help define and deliver the global partner marketing program framework, and lead the build-out and ongoing management of our Through-Channel Marketing Automation (TCMA) platform. Working at the intersection of marketing, channel sales, and our partners, you will help design and run campaigns that enable partners to generate measurable, qualified pipeline at scale.

What You'll Do

• Design and execute through-partner marketing campaigns end to end, translating corporate demand-generation priorities into channel-ready, co-branded campaigns.
• Equip partners with the messaging, assets, and tactics they need to generate qualified pipeline.
• Define and own the global partner marketing program strategy, including a calendar of always-on and campaign-in-a-box motions delivered consistently across regions.
• Own the TCMA platform, leading implementation, content syndication, partner onboarding, and day-to-day administration.
• Continuously optimize the TCMA experience to drive partner adoption and engagement.
• Partner with regional channel teams, field marketing, sales, and external partners to align on goals and campaign delivery.
• Measure performance against pipeline and ROI targets, reporting results, insights, and recommendations to senior leadership.

What You'll Bring

• Proven success in partner, channel, or field marketing within B2B technology, ideally cybersecurity or SaaS, with hands-on ownership of through-partner demand-generation campaigns.
• Demonstrated ability to independently lead complex, global partner marketing campaigns and programs from strategy through execution and optimization.
• Experience implementing or administering a TCMA or through-channel marketing automation platform, such as Unifyr, StructuredWeb, Impartner, or ZINFI.
• Practical experience with content syndication, partner onboarding, and marketing technology platform management.
• Strong understanding of global partner program and campaign delivery across multiple regions and partner types.
• Excellent project and stakeholder management skills, with the ability to influence without authority across a matrixed, global organization.
• Strong data and analytics capabilities, including the ability to connect marketing activity to pipeline and ROI.
• A bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.

The base salary range for this position is $132,000−$198,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-ND1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Senior Program Manager

Product Operations — Lexington, MA, US

Mimecast is looking for a Senior Program Manager to drive our new features and products from readiness through market launch. You'll take end-to-end ownership of go-to-market programs for your slice of the portfolio, partnering closely with Engineering to plan and track the delivery work every launch depends on — and orchestrating the cross-functional effort across Product, Marketing, Sales Enablement, RevOps, Support, IT, and Legal that turns technical readiness into a successful launch.

This is a role with real influence: you'll be technical enough to sit in the room with engineering leaders and understand trade-offs and risk, and you'll build the launch plans and visibility that make leadership confident every time.

What You'll Do

• Own end-to-end program management for feature and product launches — building the plan, sequencing workstreams, and keeping a clear, current view of status.
• Plan and track the Engineering deliverables each launch depends on, so go-to-market commitments are grounded in real, current progress.
• Serve as the connective tissue across Product, Engineering, Marketing, Sales Enablement, RevOps, Support, IT, and Legal — making sure nothing falls through the cracks.
• Engage credibly with engineering teams on scope, sequencing, and trade-offs, flagging technical risk before it threatens a date.
• Run a consistent cadence with cross-functional leaders to review readiness, resolve issues, and keep every function aligned.
• Build and continuously refine a repeatable go-to-market launch playbook, using AI tools to cut manual overhead in status synthesis and risk surfacing.

What You'll Bring

• Demonstrable experience in Program Management, Technical Program Management, or Product Launch Management, owning go-to-market execution end-to-end — not just facilitating the process.
• Bachelor's degree in Business, Marketing, or a related field; MBA preferred. PMP certification preferred.
• Technical fluency — enough to engage credibly in trade-off, estimation, and risk conversations with engineering teams.
• Strong cross-functional influence — the ability to drive alignment and accountability across Product, Engineering, Marketing, Sales, RevOps, Support, and IT without relying on organizational authority.
• Exceptional communication skills — able to translate complex, cross-functional dynamics into clear, actionable insight for technical teams and senior leadership alike.
• High ownership and a bias to action — you bring problems with proposed solutions, follow through without being asked, and measure yourself by what actually ships.
• A genuine curiosity about how AI tools can make go-to-market execution faster and sharper, and a drive to try them rather than wait for someone else to.

The base salary range for this position is $124,000 – $186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Customer Value Manager – Hybrid role based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that—and in Customer Value Management, we go further by making sure every customer realizes real, measurable value from what they’ve invested in.

We are looking for a driven, customer-centric Customer Value Manager to support a portfolio of named mid-market accounts. Based locally to Lexington, Massachusetts, you’ll serve as a trusted technical advisor and work within a three-person account pod alongside an Account Manager and a Renewals Manager. Your focus is clear: drive product adoption and utilization, own technical and value health, and turn the capabilities of our platform into outcomes customers care about. The through-line of the role is simple: adoption drives outcomes, and outcomes create value.

What You'll Do

• Own platform adoption, activation, utilization, configuration health, and optimization across Mimecast’s product portfolio, including Email Threat Protection, Human Risk Management, Incydr (Code42), and DMARC Analyzer.
• Advance customers’ Human Risk Management maturity by connecting behavior and attack-exposure data to Mimecast’s HRM framework and recommending targeted awareness-training outcomes.
• Own technical and value health across your portfolio, tracking adoption depth, feature utilization, deployment completeness, customer satisfaction signals, and renewal risk.
• Quantify and communicate proof of value through adoption metrics, threat-block summaries, HRM progression, and deployment health; prepare technical briefings and lead the value and technical narrative in Business Reviews, on-site EBRs, and executive meetings.
• Build trusted customer relationships across technical and executive stakeholders, understand each customer’s environment and definition of success, translate complex security architecture into business value, and represent the voice of the customer to Product Management.
• Partner with Account and Renewals Managers to identify churn risk at least 90 days before renewal, lead technical recovery plans, document competitive threats, and support gross retention, net revenue retention, and expansion outcomes.
• Identify expansion signals—including unused modules, seat growth, HRM maturity readiness, and compliance gaps—and provide the Account Manager with the technical context and timing rationale needed to act.
• Own transparency around critical technical escalations by representing customer context internally, coordinating with Support Engineering, and keeping customers and pod partners informed through resolution.
• Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions, coordinating sponsor cadence calls, and briefing Mimecast sponsors before engagements.
• Use customer data, health signals, AI-guided insights, and next-best-action recommendations to prioritize work and deliver evidence-based value conversations at scale.

What You'll Bring

• Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy and judgment expected of an experienced customer-facing professional, ideally within a security-focused SaaS organization.
• Working knowledge of email security architecture, including Secure Email Gateways, Microsoft 365 Defender, DMARC, DKIM, SPF, email routing, and hybrid mail flow.
• Familiarity with identity and access management concepts such as Okta, Azure AD, SSO, and SAML, along with how email security integrates into SOC and SIEM/SOAR workflows.
• Experience engaging technical administrators, CISOs, C-level executives, and legal and compliance teams, with the ability to translate complex security architecture into clear, value-focused business conversations without losing technical credibility.
• Experience working alongside Account Managers or Account Executives in a named-account model, with clear technical and value ownership, strong strategic collaboration, and an understanding of commercial ownership.
• Proficiency in customer health scoring, risk management, playbook execution, and Salesforce account activity and opportunity visibility.
• A customer-centric and empathetic approach, technical curiosity, proactive ownership, resilience, analytical thinking, adaptability, and the ability to influence customers and colleagues without direct authority.
• Excellent written and verbal communication skills, with credibility across both technical and executive audiences.
• Ability to travel up to 25%.
• Direct experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or comparable email security or Human Risk Management platforms is preferred.
• Security or vendor certifications—such as CompTIA Security+, CISSP Associate or full certification, CEH, or credentials aligned with email or cloud security—are preferred.
• Familiarity with FINRA, HIPAA, FCA, GDPR, ISO 27001, and SOC 2, plus the ability to interpret API logs, review connector health, and diagnose integration issues without first-level escalation, is preferred.

The base salary range for this position is $84,000−$126,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

#LI-ND1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Senior Program and Delivery Manager

Product Operations — Hybrid, US

Mimecast's Product and R&D organization is scaling fast, and we're looking for a senior partner to bring structure, clarity, and momentum to how we plan, prioritize, and deliver. You'll own the roadmap planning system that keeps our goals clearly defined, well-sequenced, and consistently achieved — and you'll be the person leadership turns to when they need to know what's really happening across the portfolio.

This is a role with real influence: you'll shape the systems and rhythms that increase team velocity, equip Engineering and Product Managers to own their outcomes fully, and help identify the friction points holding teams back before they become bigger problems.

What You'll Do

• Own the roadmap: build and maintain a clear, ranked view of priorities across Product and R&D, grounded in real capacity and realistic commitments.

• Drive a weekly delivery cadence with leadership — surfacing risks early, resolving blockers, and keeping priorities connected to what teams are actually doing day to day.

• Champion AI adoption across Product and R&D, embedding AI-powered workflows into planning, documentation, and quality assurance, and tracking the impact.

• Spot the patterns others miss — recurring friction, misalignment, and systemic blockers — and bring leadership solutions, not just problems.

• Own the metrics that matter: cycle time, lead time, deployment frequency, and a velocity narrative that drives continuous improvement.

• Keep a pulse on team health, championing lightweight process that improves flow and pushing back on ceremony that doesn't.

What You'll Bring

• Demonstrable experience in Technical Program Management, Delivery Management, or Engineering Program Management across multi-team Product and R&D organizations.

• A track record of owning roadmap planning and execution end-to-end — not just facilitating, but being accountable for the outcome.

• Strong analytical chops: you can build a metrics framework and turn delivery-flow data into a narrative that drives decisions.

• Cross-functional influence without relying on authority — you get alignment across Product, R&D, and leadership because people trust your judgment.

• Fluency in agile delivery, technical enough to hold your own in trade-off and estimation conversations, pragmatic enough not to be dogmatic about frameworks.

• A genuine interest in AI's role in how Product and R&D teams work, and the drive to accelerate adoption where it counts.

• High ownership and a team-first mindset — you bring solutions, follow through, and measure yourself by what the team achieves.

The base salary range for this position is $124,000 – $186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast is looking for a VP Sales, Enterprise – North America to elevate, modernize, and scale our established North American enterprise sales organization, driving new-logo acquisition and expansion within our largest, most strategic prospects and customers. This position reports to our SVP, Sales, North America. This is a high-visibility, high-impact leadership role at the heart of Mimecast’s growth strategy. You’ll inherit an established enterprise team and book of business and modernize the playbooks, sales process, and partner ecosystem to set the standard for world-class enterprise selling, and then prove it works. Enterprise buyers expect a platform story, a security partner who understands their business, and a seller who can navigate procurement, security review, and complex, multi-stakeholder deals, frequently alongside channel partners. We’re looking for a leader who can build a consultative, solution-selling culture, deepen partner relationships, and drive measurable growth in enterprise bookings – fast. For this role, our Lexington, MA offices are preferred (hybrid work schedule) but we'd consider other US cities as well (remote).

What You'll Do

• Elevate and execute Mimecast’s enterprise revenue growth strategy, driving new-logo acquisition and expansion across strategic prospects and customers.

• Coach, develop, and grow the existing enterprise sales and account management teams while building a high-performance, consultative selling culture.

• Modernize the enterprise sales process, deal desk, account segmentation, and playbooks to improve execution and deepen key customer relationships.

• Shift the organization from transactional selling to consultative, platform-led solution selling, partnering with Product to build motions for target enterprise verticals.

• Collaborate with senior Product, Engineering, and Marketing leaders to make enterprise sales a board-level growth lever.

• Modernize and scale Mimecast’s channel-inclusive enterprise go-to-market motion across VARs, MSSPs, distributors, and technology alliance partners, strengthening joint account planning, deal registration, and partner engagement standards.

• Partner with Customer Experience and Renewals to improve retention and expansion, prioritize whitespace, and implement multi-year contracts, pricing guardrails, and 90–120-day early-engagement renewal motions that mitigate downsell and churn.

• Drive rigorous pipeline and activity tracking, forecasting accountability, and operational precision, using data, automation, and AI-powered tools to improve predictability, velocity, and win rates while keeping the human element front and center.

• Represent enterprise sales in executive forums, including weekly pipeline reviews and strategic planning, while coordinating with Customer Success, Marketing, and Channel to deliver a seamless enterprise customer experience.

• Monitor market, competitive, and customer trends and translate insights into focused sales strategies and execution priorities.

What You'll Bring

• A proven track record of developing and delivering comprehensive revenue growth strategies aligned with company goals and consistently achieving or exceeding revenue targets.

• Significant leadership experience in cybersecurity or a closely adjacent enterprise SaaS environment, ideally selling security, risk, or compliance solutions directly to enterprise buyers.

• Experience leading a scaled, revenue-focused SaaS organization, ideally at meaningful scale—preferably $100M+ in revenue—and driving growth through scaling journeys.

• Deep understanding of subscription-based, recurring-revenue SaaS business models and platform selling across multiple product lines.

• Demonstrated success building and scaling enterprise go-to-market motions with VARs, resellers, MSSPs, or distributors, including co-selling, deal registration, and joint account planning.

• A track record of improving net retention and mitigating downsell and churn across an enterprise book of business through strategies such as multi-year contracts, early renewal engagement, and pricing and negotiation guardrails.

• Data- and metrics-driven leadership experience, including structuring and improving KPIs, setting quotas and budgets, shaping sales compensation plans, and using analytics to monitor pipeline health and seller effectiveness.

• Excellent communication, negotiation, and relationship-building skills, with a track record of hiring, mentoring, developing, and retaining successful sales leaders.

• Experience instilling operational excellence in a sales organization and implementing and optimizing best-in-class processes and systems.

• Experience partnering with Product to build verticalized sales motions grounded in specific industries and real customer workflows.

The on-target earnings (OTE) range for this position is 360K – 550K (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Job Description

Distribution Account Manager – hybrid role based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

This role suits a highly ambitious, self-starting professional who sees distribution as a strategic lever rather than a back-office function. You’ll build joint business plans with assigned distributor partners, drive enablement at scale, and take ownership of distributor relationships and performance. As a 100% channel-focused organization, Mimecast relies on this role to help recruit, train, and grow partners at scale. This is an opportunity to do something genuinely different in an award-winning cybersecurity company with ambitious growth plans.

What You'll Do

• Partner with Mimecast Account Executives and the Partner Team to set and execute the go-to-market strategy for assigned distributor partners.
• Build and own joint business plans that support, train, recruit, and grow Mimecast partners across distributor networks.
• Align the sales organization through targeted demand-generation and partner-alignment activities.
• Drive sales and technical enablement through distributor partners, ensuring the right resources are in place to support partner growth and contribution.
• Build trusted relationships with distributor stakeholders, from the C-suite and commercial leaders to marketing and technical teams.
• Generate demand and accurately forecast partner-sourced, targeted-technology, and retention-based opportunities in partnership with channel and sales teams.
• Build and manage distributor marketing plans and budgets, including co-marketing, MDF, and demand-generation investments that deliver a clear return.
• Collaborate across Sales, Sales Engineering, Product Marketing, Marketing, Operations, and Legal to deliver a world-class experience for distributors and their partners.
• Monitor and report weekly on distribution-channel performance, translating POS, pipeline, renewal, and consumption data into insights and recommended actions.
• Navigate ambiguity and resolve challenges with practical solutions that protect distributor relationships and move the business forward.

What You'll Bring

• Deep technology sales and channel-management expertise, with substantial experience owning distribution accounts and supporting major IT distributors with annual revenues exceeding $2B.
• Experience across partner distribution and Public Sector markets, with a demonstrated history of exceeding annual revenue and partner-growth objectives.
• Experience in cybersecurity, SaaS, cloud infrastructure, or enterprise software, plus working knowledge of the cybersecurity and email-security competitive landscape.
• Strong understanding of the partner ecosystem and how distributors recruit, support, train, enable, and grow a channel partner base.
• Strong command of sell-in, sell-through, and sell-out motions; distribution financing; vendor rebate programs; MDF; business planning; partner recruitment; enablement; and distribution-led demand generation.
• Sound knowledge of opportunity qualification, deal-cycle management, pipeline development, and disciplined forecasting.
• The business acumen to understand distribution economics and structure programs that create value for Mimecast, distributors, and partners.
• Analytical capability to turn POS, pipeline, renewal, and consumption data into actionable business plans, supported by advanced Excel and AI skills and CRM proficiency; Tableau experience is desirable.
• Understanding of traditional resale businesses as well as Managed Service Provider and marketplace models.
• Executive-level communication and influencing skills, with the ability to build alignment across highly matrixed organizations without direct authority.
• The ability to operate effectively in a fast-paced, ambiguous environment while remaining composed, accountable, practical, and attentive to detail.
• A collaborative, energetic approach and the ability to build strong working relationships across commercial, marketing, technical, and cross-functional teams.

The US OTE range for this position is $152,000-$228,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

#LI-ND1

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.