About the Team

Industrial Compute is building the infrastructure ecosystem that enables OpenAI to train and deploy increasingly capable AI systems at unprecedented scale. The organization operates across compute supply, demand, infrastructure, partnerships, and the physical and commercial systems required to make large-scale compute available.

Industrial Compute Strategy & Operations serves as the connective operating layer across this ecosystem. The team works directly with senior leadership across Scaling, Finance, Partnerships, Research, and Infrastructure to translate ambiguous, high-impact challenges into clear strategies, scalable operating mechanisms, and decisive execution.

This team is responsible for ensuring that OpenAI’s compute strategy evolves into durable competitive advantage by identifying systemic constraints, aligning stakeholders around critical decisions, and driving the operating mechanisms required to execute at scale.

About the Role

We are seeking a highly experienced Strategic Operations leader to help shape and operationalize OpenAI’s compute strategy across supply, demand, infrastructure, partnerships, and commercial strategy.

This is a senior individual contributor role operating at the intersection of strategy, operations, infrastructure, and executive decision-making. You will work closely with compute leadership to identify the most consequential problems facing the organization, develop structured approaches to solving them, align stakeholders across the company, and drive initiatives from ambiguous concepts through execution.

The role will span both strategic and operational work. You may develop long-range compute strategies and investment frameworks, evaluate build-versus-buy decisions, shape major commercial transactions, establish organizational planning mechanisms, or take ownership of a cross-functional initiative that does not have a clear organizational home.

Success in this role requires exceptional judgment, analytical rigor, executive communication, and the ability to operate effectively in highly ambiguous environments. You will be expected to independently identify what matters most, build alignment across organizations, and create the operating systems that allow Industrial Compute to move faster and make better decisions.

Key Responsibilities:

Shape and Drive Compute Strategy

• Partner with compute leadership to define and operationalize OpenAI’s long-term compute strategy across infrastructure providers, cloud partners, suppliers, and internal organizations.

• Synthesize compute requirements, supply constraints, demand forecasts, and strategic priorities to inform long-range planning and investment decisions.

• Develop strategic perspectives across GPUs, CPUs, storage, networking, WAN, power, land, supply chain, and other critical infrastructure dependencies.

• Evaluate build-versus-buy decisions, strategic investments, corporate development opportunities, and emerging infrastructure business models.

• Develop frameworks that help leadership assess compute availability, supply risk, investment tradeoffs, and long-term strategic positioning.

• Identify emerging constraints and opportunities across the compute ecosystem before they become material business or infrastructure risks.

Build the Operating System for Industrial Compute

• Design and operate the cross-functional planning mechanisms that connect compute supply, demand, infrastructure, partnerships, and executive decision-making.

• Establish leadership operating rhythms including strategic reviews, planning cadences, initiative tracking, and executive communications.

• Develop metrics, KPIs, and analytical frameworks that give leadership clear visibility into compute performance, organizational health, and emerging constraints.

• Create scalable mechanisms for tracking critical initiatives, dependencies, decisions, risks, and commitments across a complex organization.

• Establish governance and decision-making frameworks that improve organizational clarity, accountability, and execution speed.

• Develop systems that enable Industrial Compute to operate as an integrated organization rather than as a collection of independent functions.

Drive Cross-Functional Strategic Execution

• Lead high-priority initiatives that span multiple organizations, functions, or infrastructure domains and require a high degree of independent judgment.

• Translate loosely defined leadership priorities into structured problem statements, strategic options, execution plans, and measurable outcomes.

• Establish alignment across stakeholders with different objectives, incentives, and areas of expertise.

• Identify organizational bottlenecks, unresolved dependencies, and gaps in ownership, then drive them toward resolution.

• Work through complex technical, financial, commercial, and operational tradeoffs to enable timely executive decisions.

• Take ownership of critical initiatives that lack clear organizational homes and drive them through completion.

Strategic Partnerships & Commercial Strategy

• Partner closely with the Partnerships organization to shape and execute complex strategic compute transactions.

• Define the strategic rationale, business requirements, and success criteria for major compute partnerships and investments.

• Align internal stakeholders across Finance, Partnerships, Research, Infrastructure, and Scaling around major commercial decisions.

• Develop organizational capabilities around cloud commercial strategy, pricing optimization, capacity commitments, and vendor economics.

• Analyze commercial structures, supplier relationships, and infrastructure partnerships to identify opportunities to improve cost, flexibility, availability, and strategic leverage.

• Serve as a trusted advisor to senior leadership on major compute partnerships, commercial decisions, and strategic infrastructure investments.

Executive & Organizational Leadership

• Operate as an extension of compute leadership on high-priority strategic and operational matters.

• Bring structure and clarity to ambiguous problems and provide leadership with concise, decision-oriented analysis and recommendations.

• Build credibility with senior leaders and technical experts through strong judgment, analytical depth, and a deep understanding of the compute ecosystem.

• Influence decisions across organizations without relying on formal authority.

• Anticipate organizational and infrastructure risks and proactively develop strategies to address them.

• Build durable operating mechanisms that continue to create value beyond individual initiatives.

Qualifications

• Significant experience in strategy, strategic operations, business operations, management consulting, corporate development, infrastructure strategy, or a similarly high-impact strategic function, ideally within technology or infrastructure-intensive organizations.

• Experience operating as a senior individual contributor on complex, company-level initiatives with significant ambiguity, executive visibility, and cross-functional dependencies.

• Strong understanding of cloud, compute infrastructure, data centers, AI infrastructure, or other large-scale technology ecosystems and the commercial dynamics that shape them.

• Demonstrated ability to develop long-range strategies that connect market dynamics, technical constraints, financial considerations, and organizational capabilities.

• Exceptional analytical and problem-solving skills, with the ability to turn complex and incomplete information into clear recommendations and decisions.

• Strong commercial judgment and experience evaluating partnerships, vendor relationships, pricing structures, capacity commitments, investments, or other strategic transactions.

• Experience building operating mechanisms, planning frameworks, metrics systems, and executive-level business reviews for complex organizations.

• Demonstrated ability to drive initiatives across organizational boundaries, including situations where ownership is ambiguous and stakeholders have competing priorities.

• Strong executive communication skills, with the ability to synthesize complex technical and business topics into clear narratives and decision points.

• High degree of autonomy, sound judgment, and comfort making progress without established processes or complete information.

• Ability to move fluidly between strategic thinking and detailed execution, from defining a multi-year strategy to driving the operational mechanisms required to deliver it.

• Strong stakeholder management and influence skills, with the ability to build alignment among senior leaders, technical teams, finance, partnerships, and external organizations.

• Experience working in fast-growing or highly dynamic environments where priorities, organizational structures, and business requirements evolve rapidly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

OpenAI’s Application Engineering team builds the internal products and platforms that help OpenAI operate securely and at scale. We engineer, own, and evolve OpenAI’s core productivity ecosystem, creating secure applications, integrations, automation, and reusable tooling where off-the-shelf software is not enough. Our work spans employee-facing experiences and the services, APIs, control planes, and governance that make them reliable, permission-aware, and scalable.

We also act as a customer zero for OpenAI’s technology, building the enterprise foundations that let employees and agents safely access the context, tools, and actions they need. We partner closely with IT, Security, product teams, and platform providers to turn company-wide problems into durable systems, learn from real internal workflows, and help shape the products we deploy. We create paved paths that let teams move quickly without compromising security or operational quality.

About the Role

As a Staff Software Engineer on Agent Productivity, you will shape the foundation that enables teams to build agents with secure access to the context and capabilities they need. Slack will be the first and deepest implementation surface—and where you spend most of your time—owning its application architecture, integrations, APIs, governance, and administration automation while building patterns that extend to internal systems, identity platforms, and other enterprise applications.

This is a hands-on engineering role with broad organizational impact as agents support more employee workflows. You will define platform architecture, build reusable foundations, and establish secure patterns for identity, permissions, connectivity, and operations that make agents easier to develop, deploy, and manage.

In this role, you will:

• Own the technical strategy and architecture that enable teams to build, connect, and deploy agents quickly and safely, using Slack as the primary implementation surface.

• Design and build secure, reliable services that give agents permission-aware access to context, tools, and actions across Slack, internal systems, identity platforms, and enterprise applications.

• Establish scalable patterns for connectivity, context retrieval, authorization, and action execution across systems with different capabilities and constraints.

• Develop reusable SDKs, connectors, templates, testing tools, and deployment patterns that reduce integration effort and improve developer productivity.

• Build policy-aware automation and lifecycle management for agents, applications, and integrations, including ownership, permissions, approvals, credential rotation, and decommissioning.

• Implement governance and observability that enforce least privilege, protect user and workspace boundaries, and provide visibility into agent behavior, data access, and information sharing.

• Set operational standards for reliability, auditability, testing, incident response, and secure self-service.

• Partner accross IT, Security, Privacy, Legal, product teams, and platform providers to shape technical direction, influence roadmaps, and translate agent use cases into scalable systems.

You might thrive in this role if you:

• Deep hands-on software engineering experience and a track record of building and operating production systems at scale.

• Strong backend and distributed-systems fundamentals, including API design, integrations, and production reliability.

• Experience building developer platforms, reusable tooling, or shared services that make applications and agents easier to develop and deploy.

• Experience integrating enterprise platforms such as Slack and working through real-world API, identity, and operational constraints.

• Experience designing secure, permission-aware systems that access sensitive data or take actions on behalf of users.

• The ability to lead ambiguous technical initiatives across teams while balancing developer experience, security, and long-term architecture.

Bonus points if you have:

• Deep experience with Slack Enterprise Grid and its application, admin, audit, or discovery APIs.

• Experience building agent platforms or AI-assisted workflows that preserve user identity, permissions, attribution, and data boundaries.

• Experience building integrations or governance systems for Slack, Google Workspace, GitHub, Microsoft 365, Salesforce, or similar enterprise platforms.

• Familiarity with agent interoperability protocols such as MCP, or with data classification, DLP, retention, and compliance systems.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

API Agents builds the shared agent harness, tools, and infrastructure that turn OpenAI’s frontier models into systems that can reliably complete real work. We carry the capabilities behind Codex into a much broader set of products and workflows across software engineering, research, finance, healthcare, enterprise operations, and more. Our work spans search and connected context, computer use, memory, delegation and multi-agent coordination, and safe execution. Sitting at the intersection of Research, Codex, infrastructure, and applied product teams, we build reusable agent capabilities that compound across the ecosystem.

About the Role

We are looking for an experienced backend software engineer to build the core systems behind the next generation of agents. You will design reliable services and abstractions that help agents find the right context, use tools and computers, retain knowledge, coordinate over long-running workflows, and take action safely. The role combines deep backend and infrastructure work with strong product judgment, with opportunities to work across agent runtimes, orchestration, search, execution environments, identity and permissions, observability, and evaluations. This is software and systems engineering rather than model training: success comes from strong backend fundamentals, high agency, and the ability to turn fast-moving research capabilities into dependable production primitives.

In this role, you will:

• Design, build, and operate the shared agent harness and backend infrastructure that power long-running, high-value workflows across OpenAI and third-party products.

• Build reusable capabilities across search and connected context, computer use, memory, tool execution, delegation, subagents, and multi-agent orchestration.

• Establish the foundations agents need to operate safely in production, including secure execution environments, identity and permissions, observability, evaluations, reliability, and cost and latency efficiency.

• Partner with Research, Codex, infrastructure, applied product teams, and external developers to translate model progress, traces, evaluations, and real workflow needs into shared capabilities and measurable gains in task completion, cost, and latency.

Your background might look something like:

• 7+ years of professional engineering experience, excluding internships, in relevant backend, infrastructure, platform, or product-driven engineering roles.

• Exceptional backend engineering fundamentals and a track record of leading complex systems from ambiguous problem statements to reliable production services.

• Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with the ability to move comfortably across service, platform, and product boundaries.

• Strong systems design and operational judgment across distributed systems, APIs, workflow orchestration, search or storage, compute and execution, identity and permissions, or observability and reliability.

• Infrastructure depth paired with product judgment: you can abstract complex systems into simple, durable primitives that other engineers and developers can build on.

• Strong developer empathy and communication skills, including experience partnering with users, research teams, and product engineers to make fast-moving capabilities useful and dependable.

• High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM

Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails.

ABOUT THE ROLE

We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations.

This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it.

IN THIS ROLE, YOU WILL:

• Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies.

• Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.

• Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.

• Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations.

• Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership.

• Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes.

• Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manual effort.

• Partner with Policy, Integrity, Safety Systems, Security, Legal, Product, Engineering, and Investigations to operationalize changes and drive launch readiness.

YOU MIGHT THRIVE IN THIS ROLE IF YOU:

• Have 8+ years of hands-on cybersecurity experience in offensive security, threat intelligence, incident response, security research, red teaming, application security, DFIR, malware analysis, or a related field.

• Can reason deeply about attacker tradecraft, vulnerability exploitation, credential abuse, malware, persistence, evasion, exfiltration, cloud or identity abuse, and ambiguous dual-use activity.

• Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs.

• Can turn complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.

• Are comfortable using SQL, Python, Python, C/C++, JavaScript, PowerShell, and Bash, APIs, LLM tooling, or automation to solve operational problems.

• Understand human-in-the-loop automation, evaluations, monitoring, holdouts, and fallback paths for sensitive workflows.

• Operate independently in ambiguity, communicate clearly across technical and non-technical audiences, and bring sound judgment and discretion when handling sensitive material.

• Experience with trust and safety, platform abuse, cyber misuse of AI systems, or LLM safety.

NICE TO HAVE

• Experience with golden sets, classifier or prompt evaluations, and reviewer-quality programs.

• Experience enabling global vendor reviewer operations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see .

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.