Cloud computing is the future of computing, and yet today, that future is restricted to a rental-only service provider model that excludes the on-premises economy. Oxide has built a vertically integrated, rack-level cloud computer, delivering the efficiencies, automation, and developer experience of the cloud in a form that businesses can own. We’re seeking Solutions Architects to serve as a senior technical voice in customer engagements, with prospects, and with partners.

• Serve as Oxide’s technical representative to the customer’s application development, IT operations, and DevSecOps teams to help them evaluate, technically validate, adopt, migrate, operate, and then scale workloads onto Oxide.

• Provide technical support for customer programs and initiatives for Oxide while working among application development, IT operations, DevSecOps, cloud operations and migrations teams for efforts like application migration planning, readiness reviews, observability analysis, etc. Prior experience with cloud migrations is helpful but not required.

• Possess a very strong knowledge and understanding of both on-premises and cloud infrastructure including: compute, virtualization, containerization, network, storage technologies, infrastructure as a service, platform as a service, and DevSecOps technologies based on industry and previous experience.

• Ensure Oxide is positioned as a strategic partner in target and customer accounts by working as a trusted advisor to the entire IT organization among the CIO, CISO, application development, operations, security, architecture, and administration teams.

• Have 8+ years in enterprise infrastructure, cloud, or systems architecture roles; prior experience as Solutions Engineer or Solutions Architect is strongly preferred

• Possess deep expertise across cloud, compute, storage, and security architectures with a proven track record of executive-level customer engagement and influencing large technology decisions.

• Have exceptional communication, presentation, and storytelling abilities combined with strong business orientation that enables you to link technology vision to business value effectively.

• Are comfortable working in startup and scale-up environments with the pace and ambiguity that comes with building a generational company.

• Have hands-on keyboard experience as a platform or enterprise architect with direct involvement in architecting and executing cloud migrations including preparation, planning, and execution phases.

• Are familiar with application rationalization and disposition strategies such as retire, refactor, and lift-and-shift approaches with proven ability to lead execution phases and convince leadership teams to back critical migration strategies.

• Understand both cloud and on-premises infrastructure realities deeply and can navigate the complexities of enterprise technology transformation.

• Get excited about being the technical voice shaping billion-dollar enterprise transformations and working alongside world-class engineers and executives.

• Take responsibility for representing technical excellence at the highest levels and building lasting strategic partnerships.

• Don’t mind coworkers getting really excited about decades-old computers.

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Watch What is the Oxide Cloud Computer? from Cloud Field Day to understand the product that we have built and why.

• Watch What Does Oxide Value Mean to Oxide Computer Company? from Cloud Field Day to understand how we think of the value that we deliver to customers.

• Listen to (or watch!) Uncrating the Oxide Rack on the Software Misadventures Podcast to learn about our perspective on go-to-market (and to see the crate!).

• Listen to (or watch!) Inside Oxide on Changelog & Friends to learn about the current expansion of the company and team.

• Listen to some of our episodes of Oxide and Friends. A few recommendations:

  • Scaling Manufacturing on the challenges of scaling to meet overwhelming demand.

  • Oxide’s $100M Series B on our recent funding announcement.

  • Solutions Software Engineering with Matthew Sanabria on our approach toengineering the integration software that customers need.

  • Shipping the first Oxide rack: Your questions answered! on the occasion of shipping our first rack in the summer of 2023.

  • Launching the Cloud Computer on our general availability of the Oxide rack later in 2023.

  • RTO or GTFO on our perspective on the rash of RTO mandates.

  • Reflecting on Founder Mode on the widely-read Paul Graham piece.

Are you a software engineer with a disposition toward networked systems design or networking engineer with a disposition toward systems programming and software development? We are seeking engineers to join our networking team with a focus on modeling and verification of Oxide deployments, developing testbed technologies to emulate both Oxide systems and broader deployment environments, and work with our customer support team to prepare for new types of deployment environments.

As a cloud infrastructure company, our success is defined by our customers' success in deploying Oxide Cloud Computers that host critical business functions. There are many different types of environments our customers deploy Oxide systems into today and the heterogeneity and scale is growing rapidly. We take being prepared for any and all environments that Oxide Cloud Computers will deploy to very seriously. This role is all about that: being prepared. We view validation and verification of cloud infrastructure as an engineering discipline in its own right and are looking for engineers who share this viewpoint.

We are taking a very ambitious approach with respect to networking: not only have we developed our own compute sled and cabled backplane, we have also developed our own switch, and then the entire stack of software from the lowest levels of firmware to end-user experience — and everything in between! To understand why we’ve taken this steeper path (and the advantages that it affords), listen to the team in its own voice in our Oxide and Friends discussion on rack-scale networking.

• Collaborate with other engaged, friendly systems engineers to understand customer use cases and ensure the Oxide platform is ready for a wide variety of deployment environments.

• Develop tools to emulate and analyze complex networks, including those deployed in production at customer sites. Logging, tracing, and metrics are critical pieces of distributed systems, and you’ll get the chance to dig into them all.

• Write code in Rust, P4 and more. The code you write will be open source (e.g., Falcon, a Rust-based framework for modeling and deploying networked systems with emulated Oxide racks), and across many different codebases.

• Operate across multiple layers of the stack to model and verify how true rack-scales system interact their deployment environment, including our integrated switch, a custom compute sled, and all software connecting and orchestrating them.

• Have experience deploying and operating large-scale mission-critical network and compute infrastructure.

• Have previously worked with Rust or another low-level systems language such as C.

• Have implemented networking protocols in environments that were constrained by performance and correctness.

• Have experience designing, implementing, deploying and operating data center networks using dynamic routing protocols and overlay networks.

• Have experience with BGP implementation or deployment.

• Enjoy the idea of owning the inter-rack networking end-to-end (host OS + NIC + switch + switch OS) – and also of integrating that networking with a customer’s larger network.

• Are energized by the thought of jumping between implementing a new protocol (or a new implementation of an old one!), analyzing customer networking pathologies, and bringing kernel drivers to life.

• Produce good documentation and/or written descriptions of your ideas.

• Believe that the closed nature of low-level networking is a barrier to progress and want to work with a team breaking down that barrier.

• Browse our public Requests for Discussion to get a flavor for how we work.

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Watch Building a Rack Scale Computer with P4 at the Core and DTrace + P4.

• Check out OPTE — and watch Kyle Simpson’s dtrace.conf(24) talk

• Listen to some of our network-centric episodes of Oxide and Friends. A few recommendations:

  • Rack-scale Networking to understand our approach to networking and some of the details of our implementation

  • The Network Behind the Network on the specific challenges of our service processor network

  • Hell is other networks to learn about our disposition to customer problems

  • Transparency in Hardware/Software Interfaces to hear our perspective on what software needs from networking silicon

Are you a systems thinker who thrives on making things measurably better? We’re looking for a Quality Manager to help us scale and sustain production of our rack-scale computer. You’ll work closely with design, manufacturing, and supplier teams to drive quality across every stage of the product lifecycle, from first article builds to customer deployments.

While Oxide is a remote-friendly company, we’ve found that being physically present at a manufacturing facility can be essential to assuring product quality. This role will involve a significant amount of travel to our contract manufacturers in Minnesota and other suppliers as required.

• Work closely with our suppliers to develop processes, procedures, and documentation for our product

• Collaborate with Oxide engineers and quality engineers at our contract manufacturer to ensure test processes support quality initiatives

• Review work instructions developed by the contract manufacturer to ensure our product is correctly assembled

• Drive root cause analysis and corrective actions when issues arise in build or test, including component failures and process deviations.

• Support first article builds, bring-up, and ongoing production, acting as a hands-on lead from prototype to scale.

• Own customer and supplier quality issues. This ranges from working with our warranty and support engineering team to address customer quality issues and following through with suppliers with Non-Conformance Reports (NCR).

• Work with our operations team to develop, identify, and deploy a Quality Management System

• Develop and maintain quality control plans, incoming inspection procedures, and in-process checks for complex electromechanical systems

• Work with Oxide’s infrastructure team to develop a quality portal to communicate requirements to suppliers

• Review test results and production data to identify trends, drive root cause analysis, and implement corrective and preventive actions (CAPAs)

• Collaborate with quality engineers at our contract manufacturer to resolve line-down issues with urgency.

• Evaluate supplier capability, monitor incoming quality performance, and drive continuous improvement with key partners

• Define and manage supplier qualification criteria, including PPAP/FMEA documentation where appropriate

• Support on-site customer audits as required. Act as the quality liaison between Oxide engineering and external vendors for mechanical, electrical, and assembly-related issues

• Participate in design reviews with a focus on inspection feasibility, failure modes, and long-term reliability

• Help define meaningful quality metrics and implement scalable systems to track and act on them

• Write and maintain clear quality documentation, from procedures and manuals, to issue trackers and failure reports

• Build trusted relationships with hardware, software, and manufacturing teams to align on what “good” looks like and how we measure it

• Approach quality issues with urgency to identify problems and drive resolution with internal and external teams

• Have experience working with contract manufacturers in the electronics industry, from printed circuit board fabrication and assembly all the way to system integration and test.

• Enjoy digging into technical data (schematics, datasheets, drawings) to provide recommendations to engineering teams to address quality issues

• View quality as an enabling function to scaling a product urgently, without sacrificing rigor

• Are comfortable with basic scripting, dashboards, or tools for automating data collection and quality analysis

• Are energized by structure, rigor, and systems — but flexible enough to operate in an early-stage, fast-moving environment

• Are curious, detail-oriented, and calm in the face of ambiguity or unexpected challenges

• Value professional development in quality engineering, such as pursuing CQE or Six Sigma training

• Learn enough about our product to understand our approach.

• Browse our public Requests for Discussion to get a flavor for how we work.

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Listen to some of our manufacturing-centric episodes of Oxide and Friends. A few recommendations:

  • Scaling Manufacturing about our experience rapidly ramping our manufacturing and supply chain.

  • Tales from Manufacturing: Shipping Rack 1 to hear about how everything came together for our first customer shipment.

  • Raiding the Minibar about a test rig we’ve developed for our manufacturing line

  • Integrating Hardware and Software Teams on the benefits of having hardware and software engineers working together.

At Oxide, we see every issue in the datacenter as our own, whether it’s hardware, software, or the interaction between the two. Supporting customers in the field goes beyond just replacing hardware: we’re solving problems end-to-end, building trust, and making sure our systems deliver as promised. We are looking for candidates located in the Midwest.

• Work closely with customers to deliver timely onsite support — from rack installation to hardware replacements and upgrades — while also troubleshooting complex hardware and software issues to quickly remediate failures.

• Perform hands-on work directly on production racks, balancing care, precision, and speed while ensuring minimal disruption to customer operations.

• Work closely with our Manufacturing and Operations teams to coordinate replacement parts — ensuring the right components are ordered, shipped, and ready when you arrive onsite.

• Manage and triage inbound customer communications, ensuring timely responses, updates, and resolution within SLA commitments.

• Collaborate with Support Engineering and other teams to drive resolution, share learnings, and inform product improvements.

• Document troubleshooting steps, solutions, and best practices for both internal and customer-facing knowledge bases.

• Provide direct feedback from the field to help improve product quality, reliability, and usability.

• Act as a trusted technical point of contact for customers, whether onsite or remote, building long-term credibility and trust.

• Participate in regular on-call rotations to provide support (onsite and remote) for critical customer issues.

• Strong proficiency with Unix/Linux system administration (Solaris/illumos experience a plus).

• Solid understanding of server architecture, including compute, storage, and networking fundamentals.

• Hands-on experience working safely and confidently on racks in production environments.

• Hands-on experience with scripting languages (Python, Bash, or similar) for automation and troubleshooting.

• Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible, or similar).

• Exposure to cloud orchestration platforms and API-driven operations.

• Experience debugging distributed systems and working across hardware/software boundaries.

• Knowledge of networking protocols (TCP/IP, DNS, DHCP, routing) and system performance tuning.

• Ability to interpret logs across the stack to diagnose and resolve issues.

• Feel a sense of responsibility for the success of each customer, and measure that success in their terms.

• Have deep, hands-on experience in datacenter environments or enterprise IT operations.

• Know your way around servers, storage, and networking gear.

• Possess strong troubleshooting skills across both hardware and software domains.

• Are ready to travel often, including on short notice, to be there for customers onsite, while continuing to support them remotely when not in the field.

• Are comfortable lifting and installing datacenter equipment (up to 50 lbs).

• Are capable of triaging and prioritizing multiple tasks and issues.

• Are deeply curious about the customers that you work with, seeking to understand what makes their businesses thrive and what challenges they are facing.

• Pride yourself in developing a deep understanding of the product you are supporting, and are excited at the prospect of being able to run it yourself!

• Get excited about a wide range of technical topics and dig really deep into them.

• Don’t mind coworkers getting really excited about decades-old computers.

• Are passionate about helping to shape a new product in these early days.

Are you an engineer who loves understanding and improving the performance of systems? We are seeking versatile engineers to work on the performance of Oxide systems wherever suboptimality is to be found: from the depths of hardware, through the operating system kernel and hypervisor and into the guest operating system — and to the highest levels of the application stack.

• Work rigorously to understand existing limiters to performance, wherever those limiters may lie.

• Prototype improvements to the system, be they small fixes, larger scale re-writes, or entirely de novo subsystems.

• Work on systems of a variety of ages, spanning from decades-old to entirely new — and everything in between.

• Work on systems primarily written in Rust and C.

• Work with a wide variety of our systems software, including (but not limited to!) our host operating system (Helios), our hypervisor (Propolis), our block storage service (Crucible), our embedded operating system (Hubris), and our control plane (Omicron).

• Work with a variety of hardware as needed to understand and model the performance ramifications of different architectural or component decisions.

• Develop infrastructure and tooling to better understand systems performance.

• Believe that every instruction is sacred, every instruction is great.

• Love to hunt slow, broken code — and replace it with a vastly improved alternative.

• Are deeply analytical and data-intensive.

• Have used whatever tooling at your disposal to understand systems behavior (e.g., DTrace/eBPF, snoop/tcpdump, truss/strace).

• Have implemented your own tools where the right tool didn’t exist (or otherwise needed to be extended).

• Have experience shipping software written in Rust, C, or another systems-oriented language.

• Browse our public Requests for Discussion to get a flavor for how we work

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Listen to some of our episodes of Oxide and Friends. A few recommendations:

  • When Async Attacks! on a particularly pathological performance problem and the tooling we developed to understand it

  • Mr. Nagle’s Wild Ride on a timeless performance tale, re-told anew

  • Crucible: The Oxide Storage Service on our storage service and our approach to improving its performance

  • Heterogeneous Computing with Raja Koduri on how hardware comprises the ultimate limiter of performance — and why different approaches are called for by different problems

Do you love both networking and operating systems implementation, digging into the gritty interface where software meets the wire? We are seeking a software engineer to work on our illumos-based host operating system, Helios with a specific focus on its networking aspects. We are taking a very ambitious approach with respect to networking: not only have we developed our own compute sled and cabled backplane, we have also developed our own switch, and then the entire stack of software from the lowest levels of firmware to end-user experience — and everything in between! To understand why we’ve taken this steeper path (and the advantages that it affords), listen to the team in its own voice in our Oxide and Friends discussion on rack-scale networking. We are seeking an operating system software engineer who is energized by this end-to-end approach, and excited about joining our team to develop new kinds of functionality only made possible by true hardware/software co-design.

• Work with a helpful and experienced team to design, build, and bring up host system software, with a particular focus on its networking aspects

• Enhance/write drivers several different kinds of networking devices: merchant silicon-based NICs, switching silicon, FPGA-based NICs, etc.

• Read and write code in C (for the operating system writ large), in Rust (for the Oxide Packet Transformation Engine and perhaps Propolis), and potentially some P4. All the code you write will be open source.

• Help to improve the performance of the lowest layers of the networking stack, with much in scope: improved use of hardware offloads, software rearchitecture, implementation improvements, etc.

• Are familiar with operating systems networking concepts and are comfortable in C and/or Rust

• Have dealt with networks at the hardware layer — and operating systems at the network layer

• Are excited by the idea of writing operating system kernel code that enables networking hardware features

• Love to make networks perfom at their line rate, knowing that it requires rigorous analysis, potentially novel architecture, and careful implementation

• Have previously worked in the guts of operating systems

• Appreciate the hard-won thrill of debugging a knotty problem to root cause

• Believe in fully documenting your ideas for both current colleagues and your own future self

• Enjoy reading excellent documentation produced by others

• Make the tools you wish you had

• Communicate effectively with engineers across a range of disciplines to exchange knowledge and expertise

• Browse our public Requests for Discussion to get a flavor for how we work

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Prowl around the code in Helios

• Read IPD 45 Flow trees in the MAC datapath to get a flavor for the kind of work this role entails

• Listen to some of our episodes of Oxide and Friends. A few recommendations:

  • Helios on the genesis of our illumos derivative as discussed in RFD 26

  • Rack-scale Networking to understand our approach to networking and some of the

  • Holistic Engineering on our integrated hardware/software approach

  • Hell is other networks to learn about our disposition to customer problems

  • Transparency in Hardware/Software Interfaces to hear our perspective on what software needs from networking silicon

Do you love operating systems implementation, digging into the gritty interface where software meets machine? We are seeking a software engineer to work on our illumos-based host operating system, Helios and our Rust-based VMM, Propolis. These technologies sit at the center of the Oxide technology stack, interfacing directly with a wide range of hardware, embedded software, and third-party firmware to support the Oxide control plane and its virtual machine instances. The host OS is holistically designed to begin execution with the processor’s first instruction; it uniquely subsumes and replaces functionality that UEFI and ACPI firmware provide in other architectures. The Rust-based VMM is a de novo implementation based on the bhyve hypervisor.

• Work with a helpful and experienced team to design, build, and bring up host system software, in-kernel virtualization, and the user-space VMM on current and future Oxide computers

• Read and write code in C (for the operating system writ large), in Rust (for Propolis and for some in-kernel components), and/or microprocessor assembly. All the code you write will be open source.

• Grow and apply your understanding of microprocessors, through deep familiarity with available documentation, interacting directly with real hardware, and producing your own documents where the vendor’s fall short

• Contribute to the security and resiliency of the system by designing for failure from the ground up

• Participate in a rigorous code review process and help your colleagues maintain our software in a production-ready state at all times

• Apply a customer-centric view to the development of new end-to-end features and functions and help realize them across the stack

• Contribute to the design of new Oxide hardware and software components elsewhere in the stack

• Are familiar with operating systems or virtualization concepts and comfortable in C, Rust, or other low-level systems languages

• Seek the versatility of working from core OS architecture to hardware interface to networking to virtual device development.

• Enjoy the freedom of blazing your own architectural trails and solving problems from first principles

• Have previously worked in the guts of operating systems or virtualization technologies such as illumos, KVM, Hyper-V, or related systems

• Are up to the challenge of interfacing with hardware that has missing or inaccurate documentation

• Appreciate the hard-won thrill of debugging a knotty problem to root cause

• Believe in fully documenting your ideas for both current colleagues and your own future self

• Enjoy reading excellent documentation produced by others

• Make the tools you wish you had

• Communicate effectively with engineers across a range of disciplines to exchange knowledge and expertise

• Browse our public Requests for Discussion to get a flavor for how we work

• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.

• Prowl around the code in Propolis or Helios

• Listen to some of our episodes of Oxide and Friends. A few recommendations:

  • Helios on the genesis of our illumos derivative as discussed in RFD 26

  • Holistic Boot on our approach to BIOS-free booting

  • Unshrouding Turin (or Benvenuto a Torino) on the work we’re doing for AMD’s Turin microprocessor

  • Holistic Engineering on our integrated hardware/software approach

  • Virtualizing Time on the thorniness of getting time to work in a hypervisor

Are you a curious, detail-oriented person who loves shipping polished products? We are seeking a Product Assurance Engineer to work on a multi-disciplinary team to assure that Oxide ships the highest quality product to our customers.

• Collaborate with varying internal and external stakeholders to assure that we deliver a product that meets our customers' needs and expectations.

• Be the first consumer of every product release - kick the tires by exercising common customer use cases, gathering performance metrics, and operating the rack like a customer would.

• Contribute to CI/CD and test infrastructure projects to help improve automated test reliability and turnaround time.

• Refine quality and release processes with Program Management and Engineering to assure that we continue to deliver a product that improves with every iteration.

• Contribute to other areas of the product that interest you–beyond your day-to-day product assurance duties.

These responsibilities are just a starting place! We’re a small company, we don’t have rigid roles, and we have a lot to do – we can help you grow wherever your interests take you.

• Have a strong background in DevOps or SRE, and working knowledge of distributed systems and multi-tier application deployment.

• Have hands-on experience with software development, CI/CD pipeline, and test automation.

• Have previously worked with complex deliverables involving multiple teams.

• Drive clear communication within engineering teams and between engineering teams and the rest of the company.

• Are energized by the thought of operating between traditional roles and silos.

• Value the written word and can concisely communicate in written form.

• Get excited about a wide range of technical topics and dig really deeply into them.

If you don’t meet 100% of these qualifications you should still seriously consider applying – at least one of us was missing each of these at the outset!

• Learn enough about our product to understand our approach.

• Browse our public Requests for Discussion to get a flavor for how we work.

• Listen to "Hiring Processes with Gergely Orosz" to familiarize yourself with the Oxide hiring process.