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Outbound Business Development Representative (AE-Track) — US
Pliant · United States
$90k–110k
33 days ago
♡
Senior Credit Risk Manager – US Corporate and SME Clients (m/f/d)
Pliant · New York, New York, United States
$95k–180k
94 days ago
♡
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Outbound Business Development Representative (AE-Track) — US
Pliant · United States
Pay
$90k–110k
Setting
Remote
About Us
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.
Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.
Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.
Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com
ABOUT THE ROLE
Pliant is looking for an ambitious, high-energy Outbound BDR to join our founding US team. This is not just a "lead-gen" role; it is a fast-track residency for future Account Executives. We are looking for candidates with a proven track record of exceeding quotas who are ready to master the fintech landscape and step into a closing role within their first year. You will be reporting to the Head of Sales USA.
WHAT YOU’LL DO
- Drive Top-of-Funnel: Own the outbound engine for Pliant US. You will hunt for new business through high-volume cold calling, strategic emailing, and social selling.
- Master the Discovery: Go beyond setting meetings. You will lead initial discovery calls with finance leaders to qualify pain points and build a business case for Pliant’s modular platform.
- Partner with Sales Leadership: Work directly with our Head of Sales to refine outbound strategies and A/B test messaging that resonates with the US market.
- The AE "Shadow" Program: Participate in a structured promotion track. Once you hit your ramp goals, you will begin shadowing demos, managing smaller deal cycles, and learning the closing mechanics required for an AE promotion.
- Ownership: Report to the Head of Sales weekly on progress, plans, and development.
- Represent Pliant: Act as the first point of contact for our brand, articulating our value proposition with a high sense of urgency and professionalism.
WHAT YOU’LL BRING
- Proven Track Record: At least 1 year of experience in a BDR/SDR role (preferably in SaaS or Fintech) with documented success in exceeding monthly or quarterly activity and pipeline targets.
- Strategic Prospecting: You don't just "blast" emails; you research prospects, identify triggers, and craft personalized messages that cut through the noise.
- Urgency & Intensity: You thrive in a high-activity environment. You understand that speed to lead and volume are the lifeblood of a growing sales organization.
- AE Aspirations: You are not looking for a "forever BDR" role. You have a clear desire to move into a closing role and the coachability to handle constructive feedback as you sharpen your sales craft.
- Tech Stack Proficiency: Experience with Salesforce/Hubspot, Outreach/Salesloft, and LinkedIn Sales Navigator is a major plus.
THE PATH TO AE
At Pliant, we believe in promoting from within. To earn your seat as an Account Executive within 6–12 months, you will be expected to:
1. Hit or exceed your outbound pipeline targets for at least 6 months.
2. Development: Consistently show proactive development of pipeline, sales execution, and market expertise.
3. Master the Product: Demonstrate a deep technical understanding of our API-first credit card solution and integration landscape.
4. Certify in Discovery: Pass internal "mock" closing simulations and demonstrate the ability to handle common objections without support.
WHAT WE OFFER
- Aggressive OTE: A $90k–$110k OTE reflects our commitment to hiring top-tier talent.
- Compensation Structure: 70/30 Base/Bonus structure with added bonus accelerators when you hit targets.
- Founding Team Status: As an early US hire, you will help build the playbook, not just follow one.
- Remote-First: Work from anywhere in the US with a home office stipend and the best tech available.
- Global Exposure: Collaborate daily with our European headquarters and help a proven product conquer the American market.
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.
A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.
Listed by Pliant for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Credit Risk Manager – US Corporate and SME Clients (m/f/d)
Pliant · New York, New York, United States
Pay
$95k–180k
Setting
Remote
ABOUT US
Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve two primary customer segments:
- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.
Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.
Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com
ABOUT THE ROLE
As Senior Credit Risk Manager you are responsible for credit risk assessment of our US SME and corporate clients. You will own a book or significant credit exposures. In addition to case processing, you will be involved in continuously improving our standards, documentation and tech stack.
You will work closely with our CRO, and colleagues from Sales, Legal, Operations, Product, Data and Risk teams.
WHAT YOU’LL DO
Your daily tasks include:
- Due diligence: Assess who our customers are, how and with whom they operate their business model, what their public and financial profiles are.
- Underwriting: Analyze business and financial information of our customers (e.g., credit agency reports, financial statements, bank account statements), write up the key risks and mitigants and conclude.
- Credit decision: Decide on limit requests of our customers within your delegated authority and help us build and maintain a performing loan book.
- Risk ownership: You own multiple high-limit customers and groups of customers, know them inside out, follow their development over time, and monitor their risk profiles that you present to the credit risk committee.
- Innovation: You get to the heart of complex operational workflows and systems. You understand how to systematize business problems and design smart solutions. You will help us building scalable yet compliant straight-through processes, including the utilization of AI capabilities.
- Communication: You are a facilitator and ensure a smooth and fact-based information flow between your colleagues. In doing so, you support the development of a culture of open dialogue, which is focused on mutual respect and the joint achievement of excellent results.
WHAT YOU’LL BRING
- Minimum 6 years of operational experience in credit risk assessment for US corporate and SME customers from a bank or fintech.
- Strong knowledge of accounting principles and industry-specific financial analysis. CFA or similar qualifications are a strong plus.
- Analytical thinking, detail orientation and ability to quickly understand new problems and systems and work out solutions.
- Experience with tools used for loan processing, credit decisioning, BI, open banking and accounting.
- Project management skills and demonstrated ability to design and steer complex projects end to end.
- Determination and desire to work in a team to achieve high-quality results for our customers, even under stress.
- Fluent English with very good writing skills. Other European languages are a plus.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration and benefits package
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
Listed by Pliant for a position based in the United States. Employers on this board attest they are hiring domestically.
Credit Risk Manager – US Corporate and SME Clients (m/f/d)
Pliant · New York, New York, United States
Pay
$90k–150k
Setting
Remote
ABOUT US
Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve two primary customer segments:
- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.
Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.
Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com
ABOUT THE ROLE
As Credit Risk Manager you are responsible for credit risk assessment of our US and SME and corporate clients. In addition to case processing, you will be involved in continuously improving our standards, documentation and tech stack.
You will work closely with James, our CRO, and colleagues from Sales, Legal, Operations, Product, Data and Risk teams.
WHAT YOU’LL DO
Your daily tasks include:
- Due diligence: Assess who our customers are, how and with whom they operate their business model, what their public and financial profiles are.
- Underwriting: Analyze business and financial information of our customers (e.g., credit agency reports, financial statements, bank account statements), write up the key risks and mitigants and conclude.
- Credit decision: Decide on limit requests of our customers within your delegated authority and help us build and maintain a performing loan book.
- Innovation: You get to the heart of complex operational workflows and systems. You understand how to systematize business problems and design smart solutions. You will help us building scalable yet compliant straight-through processes, including the utilization of AI capabilities.
- Communication: You are a facilitator and ensure a smooth and fact-based information flow between your colleagues. In doing so, you support the development of a culture of open dialogue, which is focused on mutual respect and the joint achievement of excellent results.
WHAT YOU’LL BRING
- Minimum 4 years of operational experience in credit risk assessment for US corporate or SME customers from a bank or fintech.
- Strong knowledge of accounting principles and industry-specific financial analysis. CFA or similar qualifications are a strong plus.
- Analytical thinking, detail orientation and ability to quickly understand new problems and systems and work out solutions.
- Experience with tools used for loan processing, credit decisioning, and BI, open banking or accounting.
- Project management skills and demonstrated ability to design and steer complex projects end to end.
- Determination and desire to work in a team to achieve high-quality results for our customers, even under stress.
- Fluent English with very good writing skills. Other European languages are a plus.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration and benefits package
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
Listed by Pliant for a position based in the United States. Employers on this board attest they are hiring domestically.
Fraud Operations Specialist (m/f/d)
Pliant · United States
Pay
$50k–160k
Setting
Remote
ABOUT US
Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve two primary customer segments:
- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.
Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.
Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com
ABOUT THE ROLE
🛡️ Do you have hands-on experience with fraud monitoring or payment incident handling and want to deepen your impact in a high-growth fintech environment?
🚀 As we expand across Europe and prepare for the US launch, we’re building a new Fraud Operations Team and looking for a Fraud Operations Specialist (m/f/d) to support real-time monitoring, fraud detection, and critical incident response across our card and payment operations.
WHAT YOU’LL DO
Transaction Monitoring & Alert Handling
- Monitor live card transactions and payment flows, focusing on unusual patterns and automated alerts related to fraud (e.g. brute force, card testing, phishing attempts).
- Validate and triage alerts independently, escalate where needed, and follow internal playbooks.
- Work with fraud and engineering teams to continuously improve alert accuracy and detection logic.
Incident Support & Root Cause Analysis
- Participate in managing fraud- or system-related incidents — investigate, coordinate internal communication, and document the process.
- Contribute to root cause analysis (RCA) and post-incident reviews for continuous improvement.
Data-Driven Insights
- Use SQL and basic Python to extract and analyze data related to transaction anomalies, false positives, or recurring issues.
- Support in identifying emerging fraud trends or vulnerabilities in payment flows.
Cross-Team Collaboration
- Work closely with Engineering, Compliance, and Customer Relations teams during live escalations.
- Help refine monitoring dashboards and internal documentation to make processes more robust and scalable.
- Contribute ideas for process automation and fraud model enhancements.
WHAT YOU’LL BRING
- 2–3 years of experience in fintech, payments operations, fraud monitoring, or a related support function.
- Solid understanding of card payment flows, fraud scenarios (e.g., card testing, phishing, credential stuffing), and payment APIs.
- Hands-on experience with SQL and basic use of Python (e.g. data cleanup, automation scripts).
- Familiarity with alerting or monitoring tools and experience with incident response workflows and using ticketing systems.
- Strong attention to detail, ability to work independently under pressure, and comfort handling live production environments.
- Excellent written and verbal communication skills in English.
- Willingness to work on a fixed shift that includes weekend rotations.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration and benefits package
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
Listed by Pliant for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Support Specialist *remote* (m/f/d)
Pliant · United States
Pay
$35k–55k
Setting
Remote
ABOUT US
Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve two primary customer segments:
- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.
Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.
Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com
ABOUT THE ROLE
Forget the traditional Support playbook. We aren't looking for people to read scripts or move tickets from one queue to another. We are looking for problem solvers.
As a Customer Support Specialist, you are the operational backbone of Pliant. When a Finance Director or CEO contacts us, they don't want a ticket number - they want a solution so they can get back to running their business. Your job is to provide that peace of mind.
You will act as the filter for the business, sitting at the intersection of Product, Compliance, and Sales. You won't just answer questions; you will investigate complex financial workflows, unblock technical jams, and ensure that our clients trust us to handle the heavy lifting.
This is a remote role, ideally based on the West Coast, US. We welcome applications from candidates across the US who are comfortable working West Coast hours.
WHAT YOU’LL DO
1. Own The Outcome
- You are the set and forget solution for our clients. When a complex issue lands on your desk - whether it’s a failed transaction or a credit limit urgency - you own it end-to-end. You communicate with clarity and confidence, ensuring the client knows: ‘Pliant is handling it.’
- Investigate root causes rather than applying quick fixes. You will distinguish between user error and system error and provide feedback to Engineering.
2. The Commercial Filter
- Act as the operational bridge between Compliance and Sales.
- Triage AML/KYC alerts and fraud flags. You will validate data and context before involving the client, ensuring we protect the regulatory license without damaging the commercial relationship.
- You manage the service recovery process for high-value accounts in collaboration with partners across the business (Sales, Product, Risk), ensuring we turn friction into trust.
3. Operational Excellence & Knowledge
- You won't just close tickets or end a call; you will spot friction in our processes and help rewrite the playbook (SOPs) to fix it. You ensure that the global team operates with a single source of truth, raising the standard of service for every interaction.
- You are the first line of defense for Product. When a feature breaks or an integration fails, you are responsible for reproducing the error, documenting the technical steps, and handing a clean bug report to Engineering.
4. Technical Configuration & Troubleshooting
- Support the specific technical and troubleshooting needs of our specialized verticals (e.g., configuring card types for Travel agencies or setting up spending limits for new entities) to ensure the client’s setup matches their business model.
- You dig deeper than the surface. Whether it's troubleshooting a data sync error with DATEV/Xero or configuring a specific card setup for a Travel agency, you investigate the root cause. You don't just apply a quick fix; you provide feedback to Engineering to ensure it doesn't happen again.
WHAT YOU’LL BRING
- You hate leaving problems unsolved. You thrive in ambiguity and are comfortable saying, "I don't know, but I will find out."
- 2+ years of experience in B2B Customer Support, Operations, or Fintech. You are comfortable working in a regulated environment (Fintech/Banking) where details matter and a ticket is actually a relationship.
- You thrive in ambiguity. When you see a broken process, you don't just report it - you suggest a fix. You understand how to balance commercial urgency with compliance safety.
- You have experience with and are comfortable navigating CRM tools (e.g. HubSpot, Zendesk, Salesforce) and back-office admin panels. You aren't afraid of technical details (APIs, Accounting Integrations) and understand basic financial concepts (Credit Lines, KYC, AML).
- Exceptional written and verbal communication skills. You write like a human, not a robot. You can explain complex regulatory or technical concepts with empathy and brevity.
- You understand that global finance doesn't stop. You are willing to provide coverage on public holidays on rare occasions to ensure our clients remain supported.
- You are ready to work in a remote-friendly, global team where high standards are the standard every, single, day.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration and benefits package
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
Listed by Pliant for a position based in the United States. Employers on this board attest they are hiring domestically.
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