At Plume, we envision a member experience that provides thoughtful, expert, timely, and gender-affirming care that celebrates and enhances the quality of life for every trans person. As a Care Coordinator, you are the patient's first point of contact. You ensure excellent patient care and satisfaction within a fully remote, telehealth environment, reporting directly to our Care Coordinator Manager. 

 

This work is profoundly personal and heart-driven, so we want teammates who, above all else, care. We offer an affirming, trans/queer-friendly, culturally inclusive work environment that is filled with purpose and camaraderie.

The Senior Data and AI Engineer is a high-impact individual contributor on the Data and AI team. This role will be tasked with building, maintaining, and optimizing the data pipelines, transformation models, and BI deliverables. Applied AI (RAG pipelines, MLOps) is a growing area of the role, not the primary focus today.

The right person for the role will be a skilled, self-sufficient engineer who takes well-defined architectural direction and executes it with precision, quality, and ownership. They will also contribute their own technical judgment to day-to-day implementation decisions.

They are deeply hands-on: writing production dbt models, building Airflow DAGs, delivering clinical dashboards, and contributing to RAG pipelines and MLOps workflows within a regulated healthcare environment. You will also work closely with offshore contractors, reviewing their work, providing feedback, and ensuring output meets the team's quality and engineering standards.

The ideal candidate will have a strong command of cloud data warehousing, dimensional modeling, Python, and applied AI tooling, as well as a collaborative mindset that thrives in a team-oriented environment. This role is an excellent opportunity for a senior engineer looking to deepen their full-stack data and AI expertise alongside experienced technical leadership.