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Tech Lead Manager, Context
Profound · San Francisco, California, United States
$230k–275k
43 days ago
♡
Tech Lead Manager, Context
Profound · San Francisco, California, United States
$230k–275k
43 days ago
♡
Product Marketing Manager, Activation
Profound · New York, New York, United States
$145k–200k
55 days ago
♡
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Tech Lead Manager, Context
Profound · San Francisco, California, United States
Pay
$230k–275k
Setting
Hybrid
Tech Lead Manager, Context
Location
San Francisco, California
Employment Type
Full time
Location Type
Hybrid
Department
EPDD
Engineering
Overview
Application
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
We are hiring a Tech Lead Manager to build and lead our Context team in San Francisco. Context owns everything Profound knows about a customer and everything our agents reach for when they do work. Every integration a customer connects, every document and page we ingest, every entity we resolve, and every piece of durable memory an agent carries between sessions runs through this team. If our agents are the hands, Context is the memory and the senses. The quality of what we ship is bounded by the quality of the context we retrieve.
This is a hybrid role. You'll spend roughly half your time on technical leadership and architecture, and half on people management, hiring, and execution. We expect you to write code, review PRs, and be in the details on critical decisions. We also expect you to grow engineers, run a tight planning process, and own outcomes for the team.
The Context team owns the integration service (the shared substrate for connecting to third-party systems: OAuth flows and token lifecycle, API key management, MCP servers and clients, credential storage and rotation, webhook ingestion, and per-provider rate limiting and backoff); the integration catalog itself (CMS platforms, analytics and search consoles, CRMs, document stores, support desks, and commerce systems, each with its own auth model, pagination quirks, and failure modes); knowledge base storage and retrieval (ingestion and chunking, embeddings, hybrid keyword and vector search, reranking, freshness, and strict tenant isolation across a store handling billions of documents); data synchronization (incremental sync, backfills, change detection, deduplication, conflict resolution, and the observability that tells us a customer's data is current before they notice it isn't); and context management (the knowledge graph that resolves brands, products, competitors, topics, and pages into a coherent model of a customer's world, plus the long-term memory service that lets agents accumulate and reuse what they learn).
What you'll do
Lead the Context roadmap, partnering with the CTO, Head of Engineering, and product leadership on priorities
Hire and develop a team of 4 to 8 engineers, including running interview loops, calibrating performance, and setting expectations clearly
Drive technical decisions on hard problems: retrieval quality and how we measure it, graph and memory schemas that survive contact with real customer data, sync architectures that stay correct under partial failure, and an integration framework that makes the tenth connector cheaper to build than the first
Own retrieval quality as a measurable product surface, with evals that catch regressions before customers do
Ship code yourself on the highest-leverage parts of the system
Be the engineering point of contact when a customer's integration breaks, their data goes stale, or an agent retrieves the wrong thing
Represent Context in conversations with product, sales engineering, and the executive team when data access, freshness, or security commitments are on the line
Partner closely with the teams building our agent products, who are your primary internal customers
Who you are
7+ years of backend engineering experience, with at least 2 years managing or tech-leading a team
Strong Python. This is the language the team lives in
Rust is strongly preferred. Parts of this system are performance and cost sensitive enough to justify it, and we expect that surface to grow
Hands-on experience building search or retrieval systems in production: embeddings, vector stores, hybrid search, reranking, and chunking strategies, along with an honest view of where each one stops helping
Experience integrating with third-party APIs at scale, including OAuth, token refresh, rate limits, and the operational reality of connectors that break on someone else's schedule
Experience with data synchronization and pipeline correctness: incremental sync, idempotency, backfills, and reconciliation
Strong Postgres skills; you can reason about indexes, query plans, multi-tenant data models, and migrations without reaching for a tutorial
Experience hiring senior ICs and giving direct, useful feedback
Comfortable being an IC contributor on the team you manage; we don't want a manager who has stopped writing code
Nice to have:
Experience with knowledge graphs or entity resolution at scale
Experience building memory systems or context management for LLM agents, including context budgeting and retrieval tuning against real workloads
Familiarity with MCP as both a server and a client implementer
Experience with high-volume event ingestion and streaming systems
Background at a B2B SaaS company that sold to enterprise, where customer data handling passed a real security review (SOC 2, ISO 27001, CMEK, private networking)
A track record of building evaluation harnesses for non-deterministic systems
Location
This is an on-site role based in our SF office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Apply for this Job
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Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Tech Lead Manager, Context
Profound · San Francisco, California, United States
Pay
$230k–275k
Setting
Hybrid
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
We are hiring a Tech Lead Manager to build and lead our Context team in San Francisco. Context owns everything Profound knows about a customer and everything our agents reach for when they do work. Every integration a customer connects, every document and page we ingest, every entity we resolve, and every piece of durable memory an agent carries between sessions runs through this team. If our agents are the hands, Context is the memory and the senses. The quality of what we ship is bounded by the quality of the context we retrieve.
This is a hybrid role. You'll spend roughly half your time on technical leadership and architecture, and half on people management, hiring, and execution. We expect you to write code, review PRs, and be in the details on critical decisions. We also expect you to grow engineers, run a tight planning process, and own outcomes for the team.
The Context team owns the integration service (the shared substrate for connecting to third-party systems: OAuth flows and token lifecycle, API key management, MCP servers and clients, credential storage and rotation, webhook ingestion, and per-provider rate limiting and backoff); the integration catalog itself (CMS platforms, analytics and search consoles, CRMs, document stores, support desks, and commerce systems, each with its own auth model, pagination quirks, and failure modes); knowledge base storage and retrieval (ingestion and chunking, embeddings, hybrid keyword and vector search, reranking, freshness, and strict tenant isolation across a store handling billions of documents); data synchronization (incremental sync, backfills, change detection, deduplication, conflict resolution, and the observability that tells us a customer's data is current before they notice it isn't); and context management (the knowledge graph that resolves brands, products, competitors, topics, and pages into a coherent model of a customer's world, plus the long-term memory service that lets agents accumulate and reuse what they learn).
WHAT YOU'LL DO
- Lead the Context roadmap, partnering with the CTO, Head of Engineering, and product leadership on priorities
- Hire and develop a team of 4 to 8 engineers, including running interview loops, calibrating performance, and setting expectations clearly
- Drive technical decisions on hard problems: retrieval quality and how we measure it, graph and memory schemas that survive contact with real customer data, sync architectures that stay correct under partial failure, and an integration framework that makes the tenth connector cheaper to build than the first
- Own retrieval quality as a measurable product surface, with evals that catch regressions before customers do
- Ship code yourself on the highest-leverage parts of the system
- Be the engineering point of contact when a customer's integration breaks, their data goes stale, or an agent retrieves the wrong thing
- Represent Context in conversations with product, sales engineering, and the executive team when data access, freshness, or security commitments are on the line
- Partner closely with the teams building our agent products, who are your primary internal customers
WHO YOU ARE
- 7+ years of backend engineering experience, with at least 2 years managing or tech-leading a team
- Strong Python. This is the language the team lives in
- Rust is strongly preferred. Parts of this system are performance and cost sensitive enough to justify it, and we expect that surface to grow
- Hands-on experience building search or retrieval systems in production: embeddings, vector stores, hybrid search, reranking, and chunking strategies, along with an honest view of where each one stops helping
- Experience integrating with third-party APIs at scale, including OAuth, token refresh, rate limits, and the operational reality of connectors that break on someone else's schedule
- Experience with data synchronization and pipeline correctness: incremental sync, idempotency, backfills, and reconciliation
- Strong Postgres skills; you can reason about indexes, query plans, multi-tenant data models, and migrations without reaching for a tutorial
- Experience hiring senior ICs and giving direct, useful feedback
- Comfortable being an IC contributor on the team you manage; we don't want a manager who has stopped writing code
Nice to have:
- Experience with knowledge graphs or entity resolution at scale
- Experience building memory systems or context management for LLM agents, including context budgeting and retrieval tuning against real workloads
- Familiarity with MCP as both a server and a client implementer
- Experience with high-volume event ingestion and streaming systems
- Background at a B2B SaaS company that sold to enterprise, where customer data handling passed a real security review (SOC 2, ISO 27001, CMEK, private networking)
- A track record of building evaluation harnesses for non-deterministic systems
LOCATION
This is an on-site role based in our SF office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $230,000 to $275,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Head of Talent
Profound · New York, New York, United States
Pay
$250k–375k
Setting
On-site
Head of Talent
Location
New York, New York
Employment Type
Full time
Location Type
On-site
Department
General & Administrative
Recruiting
Overview
Application
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
We're hiring our first Head of Talent to help us do it again: doubling the team over the next year without diluting the bar. You'll build the systems, pipeline, and performance culture that let us scale fast while getting sharper, not softer, with size.
What you’ll do
Own the talent function end to end: build and run the hiring engine (sourcing pipelines, interview processes, offer strategy) needed to roughly double headcount over the next year without lowering the bar
Design and implement scalable, data-driven recruiting systems and dashboards that give leadership real-time visibility into pipeline health, time-to-fill, and quality of hire across every function
Partner directly with the founders and functional leaders to translate headcount plans and growth trajectories into hiring plans, role scorecards, and interview loops that actually predict on-the-job performance
Codify Profound's hiring bar: structured scorecards, calibrated panels, and debrief rituals, so quality holds as the org scales, not just headcount
Own employer brand and top-of-funnel: sharpen how candidates experience Profound before they ever apply, from job descriptions to the careers site to referrals and build Profound's reputation as the place ambitious operators go to do the career-defining work of their lives
Build the recruiting infrastructure for global expansion: optimized ATS for scale, sourcing channels, and compliant interview/offer processes needed to hire as Profound opens new offices and enters new countries, partnering closely with HR/Legal on everything that happens once someone accepts. Lead, coach, and build out a high-leverage talent team as headcount and hiring complexity grow
Stay hands-on, personally sourcing and closing candidates for the roles that matter most (leadership hires, P0 seats) rather than only directing from above
Who you are
You've built and scaled a talent function at a high-growth startup before, ideally through a headcount-doubling stretch, and you have the systems and playbooks to prove it
Deeply systems and data oriented; you think about hiring as an engineering problem, including pipelines, funnels, conversion rates, and forecasting, not just relationships
Genuinely energized by high-performance, merit-driven cultures.
Comfortable operating with high agency and ambiguity; you build the plane while flying it
Sharp, fast-moving, and detail-obsessed; nothing about the candidate or employee experience is beneath you
Strong opinions, held loosely; you communicate directly and expect the same from others
Fluent with a modern recruiting and HR stack (ATS, HRIS, sourcing tools); you're comfortable being hands-on, not just strategic
High agency; you identify what needs to happen, scope it, and execute without waiting to be managed
Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $250,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Head of Talent
Profound · New York, New York, United States
Pay
$250k–375k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
We're hiring our first Head of Talent to help us do it again: doubling the team over the next year without diluting the bar. You'll build the systems, pipeline, and performance culture that let us scale fast while getting sharper, not softer, with size.
What you’ll do
- Own the talent function end to end: build and run the hiring engine (sourcing pipelines, interview processes, offer strategy) needed to roughly double headcount over the next year without lowering the bar
- Design and implement scalable, data-driven recruiting systems and dashboards that give leadership real-time visibility into pipeline health, time-to-fill, and quality of hire across every function
- Partner directly with the founders and functional leaders to translate headcount plans and growth trajectories into hiring plans, role scorecards, and interview loops that actually predict on-the-job performance
- Codify Profound's hiring bar: structured scorecards, calibrated panels, and debrief rituals, so quality holds as the org scales, not just headcount
- Own employer brand and top-of-funnel: sharpen how candidates experience Profound before they ever apply, from job descriptions to the careers site to referrals and build Profound's reputation as the place ambitious operators go to do the career-defining work of their lives
- Build the recruiting infrastructure for global expansion: optimized ATS for scale, sourcing channels, and compliant interview/offer processes needed to hire as Profound opens new offices and enters new countries, partnering closely with HR/Legal on everything that happens once someone accepts. Lead, coach, and build out a high-leverage talent team as headcount and hiring complexity grow
- Stay hands-on, personally sourcing and closing candidates for the roles that matter most (leadership hires, P0 seats) rather than only directing from above
Who you are
- You've built and scaled a talent function at a high-growth startup before, ideally through a headcount-doubling stretch, and you have the systems and playbooks to prove it
- Deeply systems and data oriented; you think about hiring as an engineering problem, including pipelines, funnels, conversion rates, and forecasting, not just relationships
- Genuinely energized by high-performance, merit-driven cultures.
- Comfortable operating with high agency and ambiguity; you build the plane while flying it
- Sharp, fast-moving, and detail-obsessed; nothing about the candidate or employee experience is beneath you
- Strong opinions, held loosely; you communicate directly and expect the same from others
- Fluent with a modern recruiting and HR stack (ATS, HRIS, sourcing tools); you're comfortable being hands-on, not just strategic
- High agency; you identify what needs to happen, scope it, and execute without waiting to be managed
Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $250,000 to $375,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Marketing Manager, Activation
Profound · New York, New York, United States
Pay
$145k–200k
Setting
On-site
Product Marketing Manager, Activation
Location
New York, New York
Employment Type
Full time
Location Type
On-site
Department
Marketing
Overview
Application
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
This is a full-stack product marketing role, which means you will own the whole arc with the rest of the team: positioning and messaging, launches, competitive intelligence, content, and enablement. What sets this role apart is where its center of gravity sits. Your primary internal partner is Customer Success. You will make sure the people who onboard, retain, and expand our customers always understand the newest version of Profound and can turn that understanding into adoption, renewal, and growth. You will still support Sales, but your first question every day is: how do we help our customers get more value, faster?
What You'll Own
Product knowledge and customer-facing narrative
Be the internal expert on Profound's product: features, roadmap, use cases, and technical underpinnings.
Translate what we build into clear positioning and messaging that shows up across the customer lifecycle, from onboarding to renewal to expansion.
Own the story of "what's new and why it matters" for existing customers, not just prospects.
Customer Success enablement and content
Build the materials that CSMs rely on: onboarding, product deep-dives, feature launch training, and recurring office hours. You will partner with GTM Enablement to deliver these materials and have support from that team.
Create the content that drives adoption and retention: feature explainers, customer-facing playbooks, use-case guides, QBR narratives, expansion talk tracks, and product FAQs.
Give CSMs sharp, accurate language for renewal conversations, upsell moments, and objection handling with customers who are already on the platform.
Launches and lifecycle marketing
With the rest of PMM, you will co-own go-to-market for new features and products with a heavy emphasis on landing them inside the existing base, not only in new-logo acquisition.
You will own our webinar content calendar to drive both new logo pipeline generation and customer education/adoption
Partner with the rest of marketing, including community marketing, to drive awareness, activation, and adoption of what we ship.
You will own the changelog, making sure everything we’re shipping makes it way to our users both via product notifications and weekly emails
You will own our case studies and go-to customer stories, bringing the best of what our CS teams are doing with our customers back into top-of-funnel marketing collateral to drive additional pipeline via social proof points.
Measure whether launches actually move adoption and retention, then close the loop.
Cross-functional partnership and the field feedback loop
Embed with Product and Engineering to stay ahead of what's coming.
Own the feedback loop between the field and Product: surface what customers are asking for, what's confusing, and what's resonating.
Coordinate with Sales, GTM Ops, GTM Engineering, and Marketing Engineering where product knowledge and the customer journey intersect.
What We're Looking For
Background
3 to 6 years in product marketing, customer marketing, product enablement, or a closely related field at a B2B SaaS company.
Experience serving or working alongside Customer Success, account management, or a post-sale motion (adoption, retention, expansion).
You've created enablement, launch, or customer-facing content yourself.
You've worked in a fast-moving product environment and know how to keep pace with a roadmap that doesn't slow down.
Technical depth
Comfortable getting into the details of a technical product. You don't need to be an engineer, but you can sit with one and come away with a clear grasp of what's being built.
Able to understand and explain concepts like APIs, data pipelines, AI model behavior, and platform architecture at a level that's useful in a customer conversation.
Experience with AI, LLMs, and the evolving landscape of AI search and agentic systems is a real plus.
Content and communication
Strong writer and communicator. Your decks and guides should be things people actually want to read.
You can take something complicated and make it simple without losing accuracy.
Comfortable presenting and facilitating in front of CSMs, AEs, leadership, and executives.
Interpersonal
People genuinely like learning from you. You make enablement something the team looks forward to, not something they endure.
Strong relationship-builder across CS, Product, Sales, and Marketing. You earn trust by being useful and accurate, not just enthusiastic.
Low ego, high output. You're comfortable doing the work at whatever level it needs to happen.
Nice to Have
Experience at a marketing technology, analytics, or AI company.
Familiarity with AI search, LLM-based discovery, or answer engine optimization.
Experience owning customer marketing, adoption, or expansion programs.
Experience in a category-creation or early-market environment where the product story is still being defined.
Location
This is an on-site role based in our Union Square, NYC offices, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $145,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Apply for this Job
Powered by
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Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager, Core Product
Profound · New York, New York, United States
Pay
$200k–300k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.
We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments. As a Product Manager on the Core Product team, you'll own one of these areas end to end: driving strategy, shaping the product, and delivering outcomes that matter to customers and the business.
What You'll Do
Craft the strategy and drive execution for one of Profound's core product areas: Answer Engine Insights, Agent Analytics, and Prompt Volumes; the agent platform including background agents, the agent builder, and projects; or vertical solutions across Shopping, Ads, self-serve, and agency workflows
Define how customers measure, understand, and improve their brand's performance across AI-powered answer engines: from prompt monitoring and competitive benchmarking to agent-driven automation and vertical-specific workflows
Expedite execution across engineering, design, data, and marketing by creating clarity, making decisions, and managing scope
Optimize the team for velocity and quality shots on goal
Be in front of customers every day to do discovery, get feedback, and sell
Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects and customers
Who You Are
5 or more years of experience building excellent software products, ideally in a startup or fast-moving company
Domain expertise in one or more of: AI agent systems, LLMs, or prompt engineering; marketing analytics, data products, or BI tools; or ads, ecommerce, retail, agency workflows, or self-serve B2B SaaS
Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact
Strong product fundamentals with a spike in one or more of data, AI/ML systems, development, design, or enterprise go-to-market
Willing to roll up your sleeves to help the team execute, whether that means creating prototypes, writing SQL, evaluating model outputs, building dashboards, creating content, or responding to support tickets
You play on offense, creating and running toward opportunities and injecting energy into teams
Experience as a founder, working at an early-stage startup, or launching zero-to-one products is a plus
Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Marketing Manager, Activation
Profound · New York, New York, United States
Pay
$145k–200k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
This is a full-stack product marketing role, which means you will own the whole arc with the rest of the team: positioning and messaging, launches, competitive intelligence, content, and enablement. What sets this role apart is where its center of gravity sits. Your primary internal partner is Customer Success. You will make sure the people who onboard, retain, and expand our customers always understand the newest version of Profound and can turn that understanding into adoption, renewal, and growth. You will still support Sales, but your first question every day is: how do we help our customers get more value, faster?
WHAT YOU'LL OWN
Product knowledge and customer-facing narrative
- Be the internal expert on Profound's product: features, roadmap, use cases, and technical underpinnings.
- Translate what we build into clear positioning and messaging that shows up across the customer lifecycle, from onboarding to renewal to expansion.
- Own the story of "what's new and why it matters" for existing customers, not just prospects.
Customer Success enablement and content
- Build the materials that CSMs rely on: onboarding, product deep-dives, feature launch training, and recurring office hours. You will partner with GTM Enablement to deliver these materials and have support from that team.
- Create the content that drives adoption and retention: feature explainers, customer-facing playbooks, use-case guides, QBR narratives, expansion talk tracks, and product FAQs.
- Give CSMs sharp, accurate language for renewal conversations, upsell moments, and objection handling with customers who are already on the platform.
Launches and lifecycle marketing
- With the rest of PMM, you will co-own go-to-market for new features and products with a heavy emphasis on landing them inside the existing base, not only in new-logo acquisition.
- You will own our webinar content calendar to drive both new logo pipeline generation and customer education/adoption
- Partner with the rest of marketing, including community marketing, to drive awareness, activation, and adoption of what we ship.
- You will own the changelog, making sure everything we’re shipping makes it way to our users both via product notifications and weekly emails
- You will own our case studies and go-to customer stories, bringing the best of what our CS teams are doing with our customers back into top-of-funnel marketing collateral to drive additional pipeline via social proof points.
- Measure whether launches actually move adoption and retention, then close the loop.
Cross-functional partnership and the field feedback loop
- Embed with Product and Engineering to stay ahead of what's coming.
- Own the feedback loop between the field and Product: surface what customers are asking for, what's confusing, and what's resonating.
- Coordinate with Sales, GTM Ops, GTM Engineering, and Marketing Engineering where product knowledge and the customer journey intersect.
WHAT WE'RE LOOKING FOR
Background
- 3 to 6 years in product marketing, customer marketing, product enablement, or a closely related field at a B2B SaaS company.
- Experience serving or working alongside Customer Success, account management, or a post-sale motion (adoption, retention, expansion).
- You've created enablement, launch, or customer-facing content yourself.
- You've worked in a fast-moving product environment and know how to keep pace with a roadmap that doesn't slow down.
Technical depth
- Comfortable getting into the details of a technical product. You don't need to be an engineer, but you can sit with one and come away with a clear grasp of what's being built.
- Able to understand and explain concepts like APIs, data pipelines, AI model behavior, and platform architecture at a level that's useful in a customer conversation.
- Experience with AI, LLMs, and the evolving landscape of AI search and agentic systems is a real plus.
Content and communication
- Strong writer and communicator. Your decks and guides should be things people actually want to read.
- You can take something complicated and make it simple without losing accuracy.
- Comfortable presenting and facilitating in front of CSMs, AEs, leadership, and executives.
Interpersonal
- People genuinely like learning from you. You make enablement something the team looks forward to, not something they endure.
- Strong relationship-builder across CS, Product, Sales, and Marketing. You earn trust by being useful and accurate, not just enthusiastic.
- Low ego, high output. You're comfortable doing the work at whatever level it needs to happen.
NICE TO HAVE
- Experience at a marketing technology, analytics, or AI company.
- Familiarity with AI search, LLM-based discovery, or answer engine optimization.
- Experience owning customer marketing, adoption, or expansion programs.
- Experience in a category-creation or early-market environment where the product story is still being defined.
LOCATION
This is an on-site role based in our Union Square, NYC offices, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $145,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager, Core Product
Profound · New York, New York, United States
Pay
$200k–300k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company.
We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments. As a Product Manager on the Core Product team, you'll own one of these areas end to end: driving strategy, shaping the product, and delivering outcomes that matter to customers and the business.
WHAT YOU'LL DO
- Craft the strategy and drive execution for one of Profound's core product areas: Answer Engine Insights, Agent Analytics, and Prompt Volumes; the agent platform including background agents, the agent builder, and projects; or vertical solutions across Shopping, Ads, self-serve, and agency workflows
- Define how customers measure, understand, and improve their brand's performance across AI-powered answer engines: from prompt monitoring and competitive benchmarking to agent-driven automation and vertical-specific workflows
- Expedite execution across engineering, design, data, and marketing by creating clarity, making decisions, and managing scope
- Optimize the team for velocity and quality shots on goal
- Be in front of customers every day to do discovery, get feedback, and sell
- Partner with Sales, Marketing, and Engagement teams so that we tell compelling stories to prospects and customers
WHO YOU ARE
- 5 or more years of experience building excellent software products, ideally in a startup or fast-moving company
- Domain expertise in one or more of: AI agent systems, LLMs, or prompt engineering; marketing analytics, data products, or BI tools; or ads, ecommerce, retail, agency workflows, or self-serve B2B SaaS
- Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact
- Strong product fundamentals with a spike in one or more of data, AI/ML systems, development, design, or enterprise go-to-market
- Willing to roll up your sleeves to help the team execute, whether that means creating prototypes, writing SQL, evaluating model outputs, building dashboards, creating content, or responding to support tickets
- You play on offense, creating and running toward opportunities and injecting energy into teams
- Experience as a founder, working at an early-stage startup, or launching zero-to-one products is a plus
LOCATION
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Ads Solutions Manager
Profound · New York, New York, United States
Pay
$130k–180k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
As an Ads Solutions Manager, you will work directly with the brands running campaigns through Ads Studio, our paid visibility product built on top of our core organic visibility platform. Ads Studio is in its design-partner phase: a small group of committed advertisers are live, and a much larger pipeline is waiting to come on next.
This is a high-impact, customer-embedded role at the intersection of customer success, sales engineering, and product. You will own the customer relationship end to end, from signed deal through onboarding through ongoing campaign management, and be the subject matter expert customers turn to for anything related to targeting, bidding, pixel setup, or reporting. There is no established playbook for this yet. Early customer patterns will directly inform how Ads Studio evolves, and you will be the one shaping that.
What you'll do
Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts
Be the go-to expert on how Ads Studio works: pixel implementation, bidding, campaign setup, reporting, and the broader ad ecosystem inside ChatGPT
Run onboarding for new accounts so customers go live smoothly and get to value fast
Translate customer questions and blockers into clear asks for the product and engineering team
Track account health, flag risk early, and manage the beta-to-paid transition as accounts mature
Turn patterns across accounts into product feedback and repeatable process, not just one-off fixes
Build the playbook as you go: today there isn't one, and you'll be writing it
Serve as the primary post-sale partner for Ads Studio customers during their entire lifecycle with the product
Who you are
Experience in a client-facing role such as engagement management, customer success, or account management, ideally somewhere you owned the full relationship rather than a slice of it
Comfortable working with ambiguity and early-stage products
Want to become a real subject matter expert in a technical, fast-moving product area. You don't need an ads background already, but you need to want to go deep
A builder's mindset: you'd rather help design the process than inherit one
Startup instincts, whether from prior experience at an early-stage company or from actively seeking that kind of environment, paired with wanting the stability of a well-funded, fast-growing company around it
Clear, sharp communicator who can translate effectively between customers and internal teams
Location
This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
Ads Solutions Manager
Profound · New York, New York, United States
Pay
$130k–180k
Setting
On-site
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
As an Ads Solutions Manager, you will work directly with the brands running campaigns through Ads Studio, our paid visibility product built on top of our core organic visibility platform. Ads Studio is in its design-partner phase: a small group of committed advertisers are live, and a much larger pipeline is waiting to come on next.
This is a high-impact, customer-embedded role at the intersection of customer success, sales engineering, and product. You will own the customer relationship end to end, from signed deal through onboarding through ongoing campaign management, and be the subject matter expert customers turn to for anything related to targeting, bidding, pixel setup, or reporting. There is no established playbook for this yet. Early customer patterns will directly inform how Ads Studio evolves, and you will be the one shaping that.
WHAT YOU'LL DO
- Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts
- Be the go-to expert on how Ads Studio works: pixel implementation, bidding, campaign setup, reporting, and the broader ad ecosystem inside ChatGPT
- Run onboarding for new accounts so customers go live smoothly and get to value fast
- Translate customer questions and blockers into clear asks for the product and engineering team
- Track account health, flag risk early, and manage the beta-to-paid transition as accounts mature
- Turn patterns across accounts into product feedback and repeatable process, not just one-off fixes
- Build the playbook as you go: today there isn't one, and you'll be writing it
- Serve as the primary post-sale partner for Ads Studio customers during their entire lifecycle with the product
WHO YOU ARE
- Experience in a client-facing role such as engagement management, customer success, or account management, ideally somewhere you owned the full relationship rather than a slice of it
- Comfortable working with ambiguity and early-stage products
- Want to become a real subject matter expert in a technical, fast-moving product area. You don't need an ads background already, but you need to want to go deep
- A builder's mindset: you'd rather help design the process than inherit one
- Startup instincts, whether from prior experience at an early-stage company or from actively seeking that kind of environment, paired with wanting the stability of a well-funded, fast-growing company around it
- Clear, sharp communicator who can translate effectively between customers and internal teams
LOCATION
This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Listed by Profound for a position based in the United States. Employers on this board attest they are hiring domestically.
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