ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Please note that this role will require you to be comfortable with working in-person at our NYC or SF office 3 days/week. We will sponsor you for relocation if you need to move for this role.
WHAT YOU’LL DO
- Drive the scheduling process and communicate logistics to all candidates and hiring teams
- Build a world-class team by providing a high-touch “white glove” experience at every step of the interview process
- Act as the primary contact during virtual and in-person interviews
- Develop collaborative relationships with Talent team members, hiring managers, and interviewers
- Spot and flag what isn't working such as interviewer load imbalances, bottlenecked stages, slow feedback and bring fixes
- Manage workflows within GSuite, Ramp’s ATS (Ashby), and scheduling tools for automation
WHAT YOU’LL NEED
- 0-1+ years of coordination / admin experience, ideally in start-up or high-growth environments
- Excellent verbal and written communication skills with the ability to quickly build trust and rapport
- Organizational and time-management skills with superb attention to detail
- Comfort working at high volume and re-prioritizing mid-day when plans change, interviews get moved, interviewers cancel, and you'll need to solve it without dropping anything else
- A bias toward urgency: you respond quickly and follow through without being chased
NICE TO HAVES
- Experience with Ashby and Modernloop (or other ATS / scheduling tools)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.
Associate, Capital Markets
Location
New York, NY (HQ); San Francisco, CA
Employment Type
Full time
Location Type
Hybrid
Department
Finance
Compensation
SF/NY
Target Base Salary $104K – $192K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Overview
Application
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We're seeking a driven Associate, Capital Markets to join Ramp's growing Finance and Capital Markets team. This role offers a unique opportunity to help build and scale a best-in-class Capital Markets function while making significant contributions to Ramp's growth.
As a key member of our team, you'll play a pivotal role in optimizing and executing Ramp's funding strategies while leveraging your expertise to help manage our capital partner relationships. You’ll also serve as a critical cross-functional partner, collaborating closely with teams across accounting, data, engineering, finance, product, treasury, and risk.
This position presents a rare opportunity for professional growth and development, regular exposure to Ramp’s leadership team, and the chance to make a true impact at a fast-paced start-up.
What You'll Do
Support the Capital Markets Team in live transactions with modeling, structuring, internal memos, lender communication, document review, and document execution
Evaluate the impact of various funding strategies under the context of Ramp’s broader corporate strategy
Engage cross-functionally on key strategic initiatives including product expansion, financial partnerships, bank partnerships, and issuing partnerships
Evaluate economic outcomes and capital implications of new products and commercial agreements
Manage the day-to-day aspects of Ramp’s warehouse facilities and ABS facilities
Own the suite of Capital Markets models
Ensure the accuracy of the Capital Markets data tapes and assist with rearchitecting them for product changes
Identify ways to automate and streamline processes to increase efficiency and scalability
What You Need
Bachelor’s Degree in finance, economics, or related field
3+ years of experience working in a sell-side or buy-side ABS trading, securitization, asset financing-related, leveraged finance, or coverage banking (preferably FIG) role
Excellent financial modeling and quantitative data analytics skills
Comfortable with large data sets
Extremely detail-oriented with a high regard for precision
Relationship-minded with excellent communication abilities, both written and verbal
Ability to thrive in small, collaborative, and ambiguous environments
Ability to blend strategic and tactical skills
Familiarity with AI tools
Nice-to-Haves
Expertise with AI tools
Experience with capital-intensive fintech businesses
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
Apply for this Job
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Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Operations Specialist | Customer Setup
Location
New York, NY (HQ); San Francisco, CA
Employment Type
Full time
Location Type
Hybrid
Department
Product
Compensation
$128K – $180K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Overview
Application
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will help build and scale the operating systems that make it easier for customers to get set up on Ramp and reach a simple, self-serve spend experience. You will own the loop that turns customer signals into root causes, prioritized fixes, proactive CX communication, and measurable reductions in customer friction.
This role spans a critical setup-to-spend journey. Identity owns much of how a business gets started on Ramp, including login, invites, HRIS / SCIM provisioning, and multi-entity setup. A business should ideally then self-serve into an intuitive, agentic spend experience across policies, cards, and first successful spend. You will help identify and Onboarding product and engineering teams solve issues across that full journey, preventing customer problems from falling between teams.
Beyond your product areas, you will also contribute to Product Operations process improvement and product building that allows Product and Engineering teams to scale. You will use AI tools to improve release management, analyze customer feedback, enable internal teams, and directly ship improvements where possible.
Our main goal is to reduce customer friction, measured by support tickets per active user, onboarding and setup success, time to first successful spend, customer NPS, and the speed from customer signal to shipped improvement.
What You'll Do
Provide holistic Product Operations support for the product onboarding experience across program management, customer testing, launch readiness, change management, and iteration
Partner with Product, Engineering, Design, Data, CX, Sales, CSM, and Operations to translate customer feedback into crisp requirements, operating plans, and shipped improvements
Identify setup and onboarding issues that cut across login, invites, provisioning, multi-entity setup, policies, cards, and first spend
Build scalable operating cadences that improve cross-team alignment, release readiness, customer communication, and accountability
Use AI to automate processes, improve analysis, and directly ship product or workflow improvements that reduce customer friction
What You Need
3+ years in product operations, product management, program management, consulting, customer success, account management, or a customer-facing analytical role supporting B2B SaaS
Experience using data to size opportunities, diagnose root causes, analyze support trends, and measure whether product or operational fixes reduce customer friction
Strong customer judgment and ability to understand onboarding, setup, access, identity, or spend-management friction from both customer and internal-team perspectives
Ability to translate qualitative feedback and messy cross-functional input into crisp requirements, prioritized action plans, and durable operating processes
Comfort working in ambiguous, technically complex areas and driving clarity across Product, Engineering, CX, Sales, CSM, Data, and Operations
Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
Experience using AI tools to accelerate analysis, workflow automation, enablement, or direct product / process improvements
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
Apply for this Job
Powered by
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Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.
Lead Product Marketing Manager - Verticals
Location
New York, NY (HQ); San Francisco, CA
Employment Type
Full time
Location Type
Hybrid
Department
Marketing
Compensation
Estimated Base Salary $190K – $260K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Overview
Application
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the role
Ramp already serves thousands of organizations in industries where financial operations work differently: construction companies that manage spend by job and cost code, nonprofits that report by fund and grant, and public-sector organizations accountable for every taxpayer dollar.
We are hiring a Lead Product Marketing Manager, Verticals to turn those differences into a durable growth advantage.
You will own Ramp's vertical GTM operating model, beginning with Construction / A&E and Nonprofits / Public Sector. You will decide where Ramp should invest, become the resident expert on how finance works in those markets, influence the product roadmap, and build the cross-product narratives and motions that help Ramp win.
This is not a content-only, campaign-only, or sales-enablement role. You will own the full vertical business read: market choice, ICP, product readiness, positioning, pipeline, win rate, activation, adoption, attach, campaign performance, and the next product or GTM intervention.
What you'll do
Set the vertical portfolio strategy. Build the business cases, opportunity sizing, segmentation, and priority order that determine where Ramp invests and where it does not.
Own the vertical business number. Define the scorecard for each priority vertical: pipeline, win rate, attach, workflow adoption, product activation, channel performance, and customer proof.
Become the market expert. Understand the financial workflows, buying dynamics, regulatory requirements, technology ecosystems, and competitive landscape of each priority industry.
Influence the product roadmap. Translate market evidence into clear product requirements and help Product distinguish table stakes from differentiators.
Build industry-specific, cross-product narratives. Package Ramp's cards, expenses, accounts payable, procurement, banking, treasury, travel, and accounting automation around the jobs each vertical needs to get done.
Own GTM strategy end to end. Define the ICP, audience, positioning, claims, proof, channel strategy, launch plan, sales motion, and adoption plan for each priority vertical.
Lead market-facing programs. Represent Ramp in the industry through webinars, customer sessions, partner moments, field events, advisory groups, and executive conversations where domain credibility matters.
Make Sales better at winning. Build workflow-based pitch narratives, sales plays, proof, competitive guidance, and demos that help sellers lead with the customer's industry problem instead of a list of Ramp products.
Run the operating cadence. Bring Product, Growth, Sales, Marketing, Partnerships, and Finance into one readout: what is moving, what is stuck, what we learned, and what changes next.
Build the customer and partner feedback loop. Develop trusted relationships with finance leaders, operators, ERP and implementation partners, associations, and sellers closest to the market.
Create the verticalization playbook. Build a repeatable method for taking a vertical from market signal to product requirements, GTM package, measurable growth motion, and scaled investment.
What you'll need
7+ years of experience in B2B software marketing, product marketing, industry marketing, growth, sales strategy, or another strategic GTM function, including significant ownership of product or industry outcomes.
Demonstrated experience building GTM strategy for a specific industry or workflow-heavy market. You should arrive with a strong point of view on verticalization.
Deep familiarity with at least one of the following: Construction or A&E software, accounting and ERP workflows, nonprofits, public sector, procurement, accounts payable, or financial operations.
A record of influencing product strategy using customer, competitive, market, and funnel evidence.
Experience owning integrated B2B campaigns from audience definition and brief through execution, measurement, and iteration.
Strong data literacy. You can interpret pipeline, conversion, win rate, attach, adoption, and channel performance and turn the findings into a decision.
Exceptional written and verbal communication. You can produce a business case for executives, a product narrative for the market, and a sales play that works in a customer meeting.
Proven ability to lead senior partners across Product, Growth, Sales, Partnerships, Communications, and Marketing without relying on formal authority.
High agency and comfort with ambiguity. You build the first version, test it with customers, and improve it quickly.
Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows.
Nice to have
Experience at a vertical SaaS company serving construction, accounting, nonprofits, government, or another operationally complex industry.
Direct experience with construction ERPs or accounting platforms such as Sage, Trimble, Acumatica, Deltek, NetSuite, QuickBooks, or Intacct.
Experience marketing a multi-product platform rather than a single point solution.
Existing relationships with finance leaders, industry operators, implementation partners, associations, or technology partners in a priority vertical.
Experience building a new PMM or industry-marketing function from the ground up.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Operations | AI Revenue Systems
Location
New York, NY (HQ)
Employment Type
Full time
Location Type
Hybrid
Department
Product
Compensation
$128K – $180K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Overview
Application
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Most companies have more GTM ideas than they can reliably execute. Launching a new motion still requires manual targeting, weeks of enablement, seller coordination, and messy measurement. Learnings live in people's heads. When something works — or stops working — the playbook doesn't change fast enough.
Ramp is building the AI platform that GTM runs on — a ground-up application layer where agents handle execution, playbooks encode institutional knowledge, and every interaction feeds a learning loop that makes the system smarter each cycle. We're operating at the frontier of what agents can do in a real enterprise context, and the problems are unsolved: reliable background execution at scale, human-agent collaboration that earns trust, and feedback loops that turn raw GTM signal into a compounding organizational advantage.
As a PM for Revenue, you'll own the data and execution layer that makes the GTM platform work: the scoring and routing systems that get the right accounts to the right people, the data infrastructure and acquisitions that power intelligence across the org, and the agents for SDRs, Solutions, and channel teams. This is the foundation that everything else depends on. Because your users are down the hall, feedback is immediate and iteration cycles are short. You'll build sharper product instincts faster here than in most roles — the kind that only come from shipping, seeing what lands, and doing it again. This role partners closely with Engineering, Data Science, Design, Finance, and Sales leadership.
What You’ll Do
Build for GTM Teams. Own the agentic tooling and workflows for the GTM teams that are less served today — SDR prospecting and outreach, Solutions discovery and POV workflows, and channel partner execution. These motions are high-context and high-value, and largely greenfield.
Own the GTM data platform. Define the data contracts, schemas, and pipelines that make GTM intelligence possible. Own account scoring, routing, and assignment — the systems that determine which accounts get attention, from whom, and when. Drive net new data acquisitions that expand what our agents can reason over. Ensure the data feeding our AI tools is accurate and trustworthy enough to act on.
Serve every GTM motion, not just one. Resist the pull toward optimizing for a single team. Understand the distinct workflows and incentives across the GTM org and build systems flexible enough to serve all of them — while still being opinionated about what good looks like.
Instrument, iterate, and close the loop. Define what good looks like. Build eval frameworks, feedback systems, and dashboards that tell you whether the tools are driving real adoption and impact — and use that signal to make reps active participants in improving the system over time.
What You’ll Need
1–3 years of product experience, or 3 - 5 years of total experience in a role that built real judgment — banking, consulting, deployment strategy, agent product, GTM operator, or founder. The path matters less than what you built and what you learned.
Deep hands-on experience building with AI: you've prototyped, shipped, and iterated on AI tools or agents — not just managed roadmaps about them. Technical fluency with modern AI coding harnesses (Cursor, Claude Code, Codex).
Working knowledge of core LLM concepts (prompting, embeddings, retrieval, evals) and the judgment to translate these into reliable products where hallucinations have real consequences.
Comfortable in SQL and confident reading data. You can pull your own analysis, spot what the numbers aren't telling you, and make decisions without waiting for a data team.
Curious systems thinker who learns fast and defaults to building. You connect dots across AI, data, and GTM quickly, pick up new domains without needing to be an expert first, and don't wait for perfect requirements to ship.
Comfort with 0-to-1 ambiguity. There is no established playbook here. You define the problems, prioritize ruthlessly, and build the foundation others will build on.
Scrappy, opinionated, and low-ego. You take the work seriously and yourself less so. You fit in on a team that moves fast, debates hard, and genuinely enjoys building together.
Nice-to-Haves
Broad GTM fluency and operational empathy for the field — you understand how GTM functions operate, what they need from tooling and data, and how to build products that earn trust in a skeptical org.
Strong working knowledge of GTM data and systems: CRM data models, sales engagement tooling, pipeline data, and intent signals.
Prior work in fintech, enterprise SaaS, or other domains where data quality is load-bearing.
Proven ability to manage senior stakeholders — you can earn trust with VP- and SVP-level leaders, align them on tradeoffs, and keep work moving without escalating everything.
Curiosity about externalizing internal AI work — turning what we build for our own GTM org into a product or market signal.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.
Employee Lifecycle Associate
Location
New York, NY (HQ)
Employment Type
Full time
Location Type
Hybrid
Department
People & Talent
Compensation
NY
Target Base Salary $112K – $154K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Overview
Application
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
The Employee Lifecycle Associate owns the employee experience and communications across every stage of the employee lifecycle, including onboarding, benefits, leaves of absence, role changes, relocations, offboarding, and other key employee milestones. This role will also lean in on benefits and leaves operations alongside our Benefits Lead.
In this role, you'll ensure employees have a seamless, well-supported experience by designing clear communication strategies, anticipating and resolving employee questions, and building scalable resources that help employees navigate change with confidence. You'll own employee-facing communications and documentation, continuously improve our knowledge base and AI-powered Help Desk guidance, and directly support employees by answering questions and executing lifecycle requests when needed. Beyond responding to issues, you'll identify trends and opportunities to proactively improve documentation, reduce friction, and create a more intuitive self-service experience. Your goal is to make lifecycle processes feel transparent, consistent, and easy to navigate while ensuring employees receive accurate, high-quality support at every touchpoint.
What You'll Do
70% Employee Lifecycle Experience & Communications
Own the employee experience and communications across onboarding, offboarding, relocations, benefits, leaves of absence, and other key lifecycle moments, ensuring clear communications, timely support, and a seamless experience.
Partner closely with Lifecycle Analysts, who own employee data operations, and our Lifecycle Manager, who oversees lifecycle strategy, policies, and programs, to deliver a coordinated, scalable employee experience.
Develop and maintain employee communications, documentation, AI-powered Help Desk guidance, FAQs, and knowledge base content that enables self-service and makes lifecycle processes easy to navigate.
Respond to employee questions and support requests while continuously improving the employee experience through better communications, documentation, automation, and operational processes.
Create and continuously improve manager and employee resources—including onboarding guides, leave toolkits, and offboarding guidance—in partnership with the HR Business Partner team to ensure managers are equipped to navigate key lifecycle moments consistently and confidently.
Create scalable SOPs and operational resources that keep lifecycle processes consistent, efficient, and easy to navigate for employees and internal teams.
Use employee feedback, support trends, and operational data to identify opportunities to simplify processes and improve the employee experience.
Collaborate cross-functionally with Recruiters, Managers, People Success Partners, Compensation, Finance, IT, and external vendors to ensure seamless execution across the employee lifecycle.
30% Benefits & Leaves Operations
Partner with our Benefits Lead to support the day-to-day operations of Ramp's benefits and leave programs.
Support benefits operations across key employee lifecycle events, including new hires, life events, leaves of absence, relocations, and offboarding.
Support leave operations, including intake, tracking, employee and manager communications, and return-to-work processes.
Audit and reconcile benefits data, investigate discrepancies, and partner with Payroll, Finance, vendors, and internal teams to ensure accurate, compliant operations.
Serve as a cross-trained backup for benefits and leave operations, ensuring reliable coverage for critical employee needs.
What You Need
3-5+ years of People Operations, HR Operations, benefits, payroll, HRIS, compensation operations, or similarly complex business-operations experience
Demonstrated ability to communicate directly with employees about sensitive operational topics with clarity, empathy, and sound judgment.
Experience independently owning recurring operational processes and improving their clarity, accuracy, or scalability.
Strong data-management capabilities, including auditing, reconciliation, cleanup, and careful handling of sensitive employee information.
Experience partnering across functions and communicating clearly with employees, leaders, vendors, and operational stakeholders.
Strong spreadsheet skills and confidence learning or administering HRIS and connected systems.
Excellent judgment, prioritization, and attention to detail in a high-volume, high-trust environment.
Nice to Haves
Experience using workflow automation or AI-assisted tools to improve operational processes.
Benefits-administration, benefits-reconciliation, or vendor-management experience.
Experience with Workday, Paylocity, Deel, or comparable HRIS, benefits, and global-worker systems.
Experience supporting an HRIS implementation or large-scale data migration.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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Human Resources
36 days ago
People Operations | Global Mobility, Immigration, and Scale
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
People Operations at Ramp creates an environment where people can do the best work of their careers. As Ramp grows globally, we’re building the systems and programs that help employees move, work, and thrive across borders.
In this role, you’ll own the infrastructure, compliance, and programs that let Ramp employ people anywhere in the world - building the policies and playbooks for each new country. You’ll own the individual visa and relocation cases as well as building the scalable processes, policies, and vendor partnerships behind them. You’ll work across Legal, Finance, Payroll, People, Recruiting, and external counsel to make complex requirements clear, compliant, and easy to navigate.
This is a hands-on, build-from-scratch role for someone who brings strong judgment, follows through, and consistently finds ways to simplify and improve how the work gets done.
What You'll Do
Global Infrastructure & Compliance
Build the operational playbook for launching and supporting employees in new countries, bringing together payroll, employment law, immigration, entity, and cultural considerations.
Act as the cross-functional owner connecting Legal, Finance, Payroll, People Partners, business leaders, and immigration counsel to turn global expansion needs into clear, executable plans.
Create scalable mechanisms for identifying, tracking, and managing global mobility and employment-compliance risks, including cross-border remote work, business travel, and international employment classification.
Own compliance for all countries in which Ramp operates, including handbooks, required training, and connecting the dots on things like job posting requirements and other state/local obligations.
Establish and continuously improve international business-travel guidance so employees can travel for Ramp with clarity and appropriate immigration support.
Immigration
Own and improve Ramp’s immigration program, including policies, workflows, vendor partnerships, and employee guidance.
Manage U.S., UK, and Canadian visa cases from offer stage through renewals and permanent residency in partnership with external council
Advise Recruiting and hiring leaders on visa eligibility and sponsorship options.
Serve as Ramp’s internal immigration expert, translating complex requirements into practical guidance.
Build repeatable frameworks to expand immigration support as Ramp enters new countries.
Look for opportunities to automate, standardize, or simplify the program—reducing manual work while preserving the judgment and flexibility required for complex cases.
Global Mobility and Relocation
Design and run a clear, scalable relocation program for employees and their families.
Manage end-to-end international relocation cases
Advise People Partners, recruiters, and business leaders on mobility-related questions with clear, practical guidance
Make complex immigration and mobility requirements accessible for employees navigating high-stakes processes
Expand this relocation process to new countries as we grow
What You Need
5+ years of experience across a sub-set of People Operations, global mobility, immigration, and/or compliance in a global context
Strong vendor management skills — you know how to get the most out of immigration counsel and relocation partners
Robust program-management skills, with experience scaling and improving existing processes as a company grows—creating clarity, strengthening handoffs, and building durable operating rhythms across teams.
Experience building processes from scratch at a scaling company
Autonomy and ownership: you take full accountability, follow through on commitments, and don't let things fall through the cracks
Genuine kindness and compassion: you care deeply about the people you support, especially when they're navigating high-stakes, high-stress situations
Exceptional attention to detail: you catch them before they happen
Outstanding communication skills: you can translate complex situations into plain language for employees, leaders, and their families
Highly organized with the ability to manage multiple tasks, comfort with ambiguity, and a bias toward action balanced with sound judgment on compliance risk
Nice-to-Haves
Experience standing up immigration/mobility functions in additional countries beyond the US/UK/Canada (e.g., APAC, EU, LatAm)
Prior experience at a high-growth startup navigating rapid global expansion
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As the Product Manager for Tax, you will own the vision, strategy, and roadmap for Ramp’s next generation of AI-powered tax products. You will build solutions to automate tax calculation, validation, and filing for our existing suite of products (card, bill pay, banking, etc), for both domestic and international use cases. You’ll also be accountable for **expanding** Stack - our agentic accounting product - into the tax automation domain, to automate the work of CPAs. You’ll partner closely with engineering, design, data, and cross-functional stakeholders (Finance, Legal, Security, CX, Sales) to build intelligent experiences that help customers save money, reduce risk, and eliminate manual work.
This role blends AI-native product development (LLM-powered workflows, evaluation systems, human-in-the-loop design) and deep domain expertise in domestic/international tax and CPA’s workflows. You will define and execute a strategy that will unlock new markets for Ramp and help us save our customers even more time and money.
Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
What You’ll Do
Own the product vision, strategy, and roadmap for Ramp’s tax products, from foundational tax infrastructure to customer-facing calculation, reporting, and filing experiences.
Build tax automation across Ramp’s existing products, including Cards, Bill Pay, Banking, and other financial workflows, for both domestic and international customers.
Expand Stack, Ramp’s agentic accounting product, into tax by automating high-value CPA workflows such as data collection, workpaper preparation, review, filing, and client follow-up.
Develop a deep understanding of finance teams, tax leaders, accountants, and CPAs, then translate their most painful manual workflows into focused product bets.
Partner with engineering and data science to ship AI systems that are reliable in production, with clear evaluation methods, quality metrics, feedback loops, fallbacks, and human-in-the-loop controls.
Design for trust in a regulated domain through explainability, auditability, source traceability, graceful degradation, and clear user controls.
Translate complex and changing tax rules into scalable product, data, and platform capabilities that can support new geographies, entities, and product lines.
Lead high-velocity execution with engineers and designers, balancing product intuition with customer evidence, data, and rapid iteration.
Drive cross-functional alignment on dependencies and launch readiness, including Finance, Legal, Security, CX, Sales, compliance review, customer communication, and supportability.
What You Need
BA/BS in a technical or analytical field (e.g., Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related).
Minimum 5 years of product management or adjacent product-building experience.
Strong domain expertise in tax, accounting, or finance, with a practical understanding of how businesses or accounting firms calculate, review, report, and file taxes.
Strong product judgment and first-principles thinking across complex workflows, data products, integrations, and user experiences that drive real decisions.
AI fluency and passion, demonstrated through hands-on experience building AI features, prototypes, or side projects, plus an understanding of evaluation, retrieval, latency, cost, safety, and accuracy tradeoffs.
A track record of building products that require trust, including explainability, auditability, graceful degradation, and clear human controls.
Comfort collaborating in technical environments (Figma, Git) and using modern prototyping tools (e.g., Claude Code, Cursor).
Fluency with experimentation and product metrics, plus strong instincts for when qualitative customer discovery is required.
Proven ability to lead cross-functional teams with urgency and ownership, set direction, make tradeoffs, and deliver measurable outcomes.
Excellent communication and storytelling skills, with the ability to translate between tax experts, technical teams, and non-technical stakeholders.
Nice-to-Haves
Experience building tax calculation, compliance, reporting, or filing products for businesses, accountants, or tax professionals.
Familiarity with one or more tax domains such as sales and use tax, VAT/GST, 1099 filing, etc
Experience building AI-powered products used in production, including LLM workflows, agents, evaluation systemsr, or document understanding.
Experience with financial products, payments, accounting software, ERPs, or data integrations that support tax workflows.
Experience working with CPA firms, tax practices, or finance teams during tax preparation and filing cycles.
Experience at a high-growth startup, especially taking complex 0→1 products from initial concept to scaled adoption.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.