Founding Product Designer
Strategic Finance & Operations
AI Deployment Lead
Technical Recruiter
Founder's Office
About Us
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are:
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
The Role
You'll sit in the Founder's Office and act as force-multiplier to the CEO and leadership team. This is not a "coordination" role—this is an execution role. You'll take ambiguous, cross-functional problems (GTM, product ops, compliance ops, customer delivery, internal cadence) and drive them to crisp plans, clear owners, and shipped outcomes.
If you're the kind of person who can go from "figure out what's broken" → "write the plan" → "align stakeholders" → "project-manage to completion" without needing permission every step, you'll thrive here.
What You'll Do
CEO / Founder Enablement
Own the CEO's operating cadence: weekly priorities, OKR/KR tracking, meeting hygiene, decision logs, follow-ups.
Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure.
Prepare internal/external meetings: briefs, stakeholder maps, agendas, talking points, and post-meeting execution.
Strategic & Cross-Functional Execution
Run special projects across Product, Eng, Compliance, Sales, and Customer Success (often simultaneously).
Build lightweight systems: dashboards, templates, playbooks, and operating routines that scale.
Drive "0→1" initiatives: new customer onboarding plans, pilot definitions, KPI frameworks, pricing/packaging analysis, process redesign.
GTM / Customer Delivery Ops
Support enterprise deal execution: proposal/SOW hygiene, pricing models, redline coordination, mutual action plans.
Create customer-ready artifacts: exec-friendly updates, ROI/KPI reporting, launch comms, rollout plans.
Own the details on high-stakes timelines: dependencies, risk flags, escalation paths.
Compliance / Quality / Governance (core to our space)
Help operationalize compliance: tracking policy updates, QA workflows, audit-ready documentation, evidence collection.
Maintain discipline around change management: what changed, why, who approved, what's the rollout plan.
Internal Operations
Improve internal throughput: planning rituals, meeting structures, hiring process upgrades, tooling choices.
Partner with Finance/BizOps on budgeting, vendor management, and operational metrics as needed.
What Success Looks Like (First 90 Days)
You've built a reliable founder/leadership operating cadence (priorities, KPIs, decision logs, follow-up system).
2–4 cross-functional projects are moving faster because you're driving alignment and execution.
Leadership is spending less time on coordination and more time on decisions.
Customer launches and deliverables are cleaner: clearer owners, fewer surprises, tighter comms.
Who You Are
High-agency operator: you proactively diagnose problems and drive solutions end-to-end.
Structured thinker: you write clearly, make crisp plans, and turn ambiguity into concrete next steps.
Low ego, high standards: you do what it takes, and you care about quality.
Fast learner: you can ramp quickly in complex, regulated domains.
Trustworthy: you handle sensitive information with discretion.
Comfortable with intensity: early-stage pace, shifting priorities, and high expectations.
Preferred Background (not required)
2–6 years experience in a demanding environment: startup ops, consulting, banking/fintech ops, product ops, investment/strategy, or founder-led roles.
Prior work with enterprise customers and/or regulated workflows (finance, insurance, healthcare).
Strong writing: memos, project plans, customer updates, specs.
Skills We Care About
Project management (real execution, not just status updates)
Exceptional written and verbal communication
Analytical ability (Excel/Sheets, basic modeling, KPI design)
Stakeholder management (execs + ICs, internal + external)
Operational rigor (process, documentation, follow-through)
At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.
By applying, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.
Head of People
Executive Assistant
About Us
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are:
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
About the Role
We’re looking for an Executive Assistant to serve as the right hand to our Co-Founder and CEO and help keep the broader team organized and moving quickly.
This is a highly administrative, fast-paced role that goes well beyond calendar management. You’ll manage complex scheduling, coordinate travel, prepare materials, track follow-ups, support company-wide logistics, and step in wherever needed to keep priorities moving.
The pace is intense, the hours are long, and plans can change quickly. The right person is energized by startup chaos, stays calm under pressure, and is always thinking several steps ahead.
What You’ll Do
Manage the Co-Founder and CEO’s complex inboxes, calendar, meetings, travel, and shifting priorities
Coordinate internal and external meetings across customers, investors, and partners
Draft communications, prepare briefing materials, and organize presentations and reports
Track follow-ups, action items, deadlines, and important administrative details
Anticipate needs and proactively resolve scheduling, logistical, and administrative issues
Support company-wide administrative projects, events, lunches, and team gatherings
Support employee system onboarding, including account setup, access permissions, and equipment coordination, and ensuring new hires are ready to go on day one
Jump into whatever needs to get done in a fast-moving startup environment
What We’re Looking For
2+ years of experience as an Executive Assistant, Administrative Business Partner, or in a similar high-touch administrative role
Experience supporting a founder, CEO, or senior executive in a startup or high-growth environment
Comfortable with long hours, changing priorities, limited structure, and the realities of a fast-growing startup
Exceptional calendaring, written communication, organization, and follow-through
Calm, even-keeled, persistent, and able to work effectively with a wide range of personalities
Highly detail-oriented, resourceful, and able to manage multiple priorities with minimal supervision
Strong judgment and discretion when handling sensitive or confidential information
Proficiency with Google Workspace, Slack, Zoom, Notion, and scheduling tools
A service-first mindset and willingness to take on work outside a narrowly defined job description
At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.
By applying, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.
Infrastructure Engineer
Sr Software Engineer, Product
About Us
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are:
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
About the Role
We're seeking a Sr Software Engineer, Product to help us reshape how millions of loans are serviced through artificial intelligence. As a Product Engineer at Salient, you'll build and enhance our AI platform that automates and improves every aspect of loan servicing - from payment processing to fraud prevention to customer support. You will be responsible for both the 0→1 MVP development and the 1→10 growth and scaling of a product. You'll work directly on features that help lenders better serve their customers while improving compliance and reducing risk.
Responsibilities
Develop complete features across both frontend and backend layers of our application
Write clean, maintainable, and efficient code with appropriate test coverage
Troubleshoot and debug complex issues across the technology stack
Optimize application performance and scalability
Own both product manager and software engineer responsibilities
Balance technical considerations with user needs and business goals
Incorporate customer feedback into product and features
Requirements
4+ years of software engineering experience
Strong Python proficiency
Proven track record of shipping user-focused products
Excellence in cross-functional collaboration and communication
Deep empathy for user needs and passion for user experience
Enjoy being hacky - getting something out to the customer as soon as possible
Experience building scalable systems
We’re hiring for full stack and backend roles
Ability to work 4 days a week from our San Francisco office (open to candidates willing to relocate)
Nice to Have
Experience in highly regulated industry
Combination of both big tech and start-up experience
Knowledge of auto loan servicing
At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.
We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.
By applying, you acknowledge that your personal information will be processed in accordance with our Privacy Policy.
Software Engineer, Product
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