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Growth Marketing Lead, Consumer App
Seated · New York, NY, USA
Pay
$115k–135k
Setting
On-site
This role is on-site, 5 days a week, working from our Flatiron office in NYC.
About Seated
Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity.
We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency—while driving higher average check sizes and sustainable, profitable growth.
Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable
Role Overview
Seated is looking for an experienced and entrepreneurial Growth Marketing Lead to help grow our consumer app through acquisition, engagement, and retention initiatives.
This role will be responsible for developing and executing CRM campaigns, identifying new user acquisition opportunities, and uncovering growth opportunities that improve user engagement and long-term retention. As the primary owner of consumer growth marketing, you'll use data, experimentation, and customer insights to drive sustainable growth and favorable unit economics as we scale.
Reporting to the Senior Manager of Operations, you'll partner closely with Product, Engineering, and Leadership to execute growth initiatives and improve the consumer experience.
Responsibilities
About Seated
Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity.
We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency—while driving higher average check sizes and sustainable, profitable growth.
Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable
Role Overview
Seated is looking for an experienced and entrepreneurial Growth Marketing Lead to help grow our consumer app through acquisition, engagement, and retention initiatives.
This role will be responsible for developing and executing CRM campaigns, identifying new user acquisition opportunities, and uncovering growth opportunities that improve user engagement and long-term retention. As the primary owner of consumer growth marketing, you'll use data, experimentation, and customer insights to drive sustainable growth and favorable unit economics as we scale.
Reporting to the Senior Manager of Operations, you'll partner closely with Product, Engineering, and Leadership to execute growth initiatives and improve the consumer experience.
Responsibilities
- Own consumer growth across acquisition, engagement, and retention
- Develop and execute CRM campaigns that drive user engagement and retention
- Build and optimize customer journeys across push, SMS, email, and other channels
- Identify and test new user acquisition strategies and growth opportunities
- Develop and maintain a prioritized growth roadmap and testing plan
- Design and execute A/B tests to improve acquisition, engagement, and retention metrics
- Define, monitor, and analyze key growth KPIs
- Use customer insights and analytics to identify opportunities for improvement
- Partner with Product and Engineering to prioritize and implement growth initiatives
- Communicate growth plans, performance, and results across the organization
- Serve as the primary internal owner of consumer growth performance
- Help build and scale the growth marketing function over time
- 3-5+ years of experience in growth marketing, CRM marketing, lifecycle marketing, or user acquisition
- Experience working on a consumer-facing mobile application
- Experience managing CRM and customer engagement campaigns with an emphasis on push notifications and SMS
- Experience running or overseeing paid acquisition campaigns across platforms such as Meta, Google, or Snap
- Experience with tools such as Braze, Branch, AppsFlyer, Google Analytics, Firebase, Tableau, Excel, SQL, or similar platforms
- Experience designing, executing, and analyzing A/B tests
- Experience leveraging AI tools to improve execution, analysis, and decision-making
- Strong attention to detail with demonstrated ability to independently QA and validate work
- Strong analytical and problem-solving skills with a data-driven approach to decision-making
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
- Experience working on consumer mobile products such as marketplaces, social networking, fintech, gaming, health and wellness, or restaurant apps
- Experience working in a marketplace business
- $115,000 - $135,000 base salary + stock options
- 401k with company match
- Medical, dental, and vision coverage
- FSA, dependent care, and commuter benefits
- Paid parental leave and unlimited PTO
- TeleDoc, One Medical, Talkspace, and WellHub access
- Citi Bike membership
- $100 monthly Seated dining credit
Listed by Seated for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Manager
Seated · New York, NY, USA
Pay
$80k–90k
Setting
On-site
About Seated
Seated is the first dynamic pricing platform for restaurants - we help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!
Role Overview
Our Restaurant Success team is growing, and we're looking for a Restaurant Success Manager who is passionate about driving revenue growth and seeking out new opportunities. This role is not just about maintaining relationships; it's about being aggressive in identifying upsell opportunities and working toward a quota-driven environment where your success directly impacts the company's bottom line.
You'll be responsible for maximizing revenue from your portfolio of restaurant partners by proactively uncovering new opportunities, educating them on ways to optimize their use of our platform, and taking a hands-on approach to help them grow their business. In addition to your revenue-driven focus, you will also ensure that our restaurant partners are consistently engaged and receiving value from our services.
Responsibilities
Seated is the first dynamic pricing platform for restaurants - we help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!
Role Overview
Our Restaurant Success team is growing, and we're looking for a Restaurant Success Manager who is passionate about driving revenue growth and seeking out new opportunities. This role is not just about maintaining relationships; it's about being aggressive in identifying upsell opportunities and working toward a quota-driven environment where your success directly impacts the company's bottom line.
You'll be responsible for maximizing revenue from your portfolio of restaurant partners by proactively uncovering new opportunities, educating them on ways to optimize their use of our platform, and taking a hands-on approach to help them grow their business. In addition to your revenue-driven focus, you will also ensure that our restaurant partners are consistently engaged and receiving value from our services.
Responsibilities
- Drive revenue growth by identifying and upselling new opportunities within your portfolio of restaurant partners
- Manage relationships with a portfolio of restaurant partners, with a focus on aggressive growth and revenue optimization
- Proactively seek out and capitalize on new business opportunities, ensuring that every restaurant partner is maximizing their potential on the Seated platform
- Educate partners on how to optimize their presence and performance on the platform, delivering value that directly impacts their bottom line
- Work under a revenue quota to consistently meet and exceed targets, ensuring you hit sales goals every quarter
- Utilize data to identify trends, opportunities for upselling, and ways to improve partner performance
- Handle inbound inquiries and address concerns in a timely manner, focusing on solutions that drive additional revenue
- Collaborate cross-functionally with other teams to ensure that your accounts are receiving the best support to drive revenue growth
- Maintain up-to-date account data within our CRM and report accurately on account status and opportunities
- 2+ years of experience in a sales, account management, or upselling role—preferably in a high-paced environment where revenue growth and achieving quotas are key priorities
- Proven success working under a quota and a track record of consistently exceeding sales or revenue goals
- Exceptional communication, negotiation, and persuasion skills, with a focus on closing deals and securing long-term partnerships
- A self-starter mindset with the drive to constantly seek new opportunities for account growth
- Strong problem-solving skills, with the ability to manage multiple accounts and prioritize high-impact opportunities
- A deep understanding of the restaurant or hospitality industry is highly preferred but not required
- Experience in consultative sales or upselling strategies, with a strong focus on revenue generation and growth
- Salary range: $80,000 - $90,000 OTE per year (20% variable)
- Stock options
- Generous 401(k) match
- Comprehensive Healthcare, Dental, and Vision plans, including virtual care options
- Pre-Tax Flexible FSA, Dependent Care FSA
- Commuter Benefits
- Up to 16 weeks of paid parental leave
- Unlimited PTO
- Wellhub Membership with access to thousands of gyms and studios
- Citi Bike Monthly Membership
- $100 a month to spend at Seated restaurants
Listed by Seated for a position based in the United States. Employers on this board attest they are hiring domestically.
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