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Senior Software Engineer II (Ruby on Rails)
Seismic · Hyderabad, IN
Pay
$5k–30k
Setting
On-site
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Senior Software Engineer II (Ruby on Rails)
Job Locations
IN-Hyderabad
Job ID
2026-2266
Category Product and Engineering Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
Seismic is seeking a highly skilled Senior Software Engineer II to join our Learning Engineering team, responsible for building and scaling products that deliver personalised learning, coaching, and enablement experiences for customers worldwide.
In this role, you will help design, build, and modernise cloud-native applications that power Seismic's learning platform. You will work on complex technical challenges involving system design, software architecture, distributed systems, AI-powered capabilities, cloud infrastructure, and DevOps practices. While experience with Ruby and Ruby on Rails is valuable, we are primarily looking for exceptional engineers with strong architectural thinking, cloud expertise, and the ability to quickly learn and contribute across technology stacks.
Who you are:
Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience.
8+ years of software engineering experience building large-scale SaaS or cloud-native applications.
Strong proficiency in Ruby and Ruby on Rails, or equivalent experience in modern backend technologies such as C#, Java, Go, or Python with the ability to quickly ramp up in a Ruby ecosystem.
Experience building and maintaining applications using Ruby on Rails, including APIs, background processing, application performance optimisation, and scalable service development.
Deep expertise in System Design and Software Architecture, including microservices, distributed systems, event-driven architectures, and API design.
Proven experience designing highly scalable, resilient, and fault-tolerant systems.
Strong experience with cloud platforms such as AWS, Azure, or GCP.
Hands-on experience with Kubernetes, Docker, containerisation, and cloud infrastructure.
Strong understanding of DevOps practices, including CI/CD, Infrastructure as Code, monitoring, logging, alerting, and observability.
Experience leveraging AI-assisted development tools and applying AI-driven approaches to improve engineering productivity and software quality.
Strong expertise in SQL and NoSQL databases, data modelling, and application performance optimisation.
Excellent problem-solving, communication, and collaboration skills.
Experience working effectively in globally distributed engineering teams.
Preferred Qualifications
Strong hands-on experience with the Ruby ecosystem, including Ruby on Rails, Sidekiq, RSpec, Redis, PostgreSQL, and modern API development practices.
Experience migrating monolithic applications to microservices architectures.
Experience building AI-enabled products or integrating AI capabilities into existing platforms.
Experience building and operating enterprise SaaS platforms at scale.
Exposure to modern frontend frameworks such as React or Vue.js.
What you'll be doing:
Design, develop, and maintain scalable, resilient, and high-performance applications and services powering Seismic's Learning platform.
Lead the design and implementation of distributed systems, microservices, and cloud-native architectures.
Modernise large-scale monolithic applications into scalable and well-orchestrated microservices.
Build innovative product capabilities, including AI-powered features and intelligent automation solutions.
Collaborate with product managers, architects, designers, and engineers to deliver impactful customer-facing solutions.
Drive technical design discussions and contribute to key architectural decisions across the platform.
Implement and improve CI/CD pipelines, deployment automation, observability, and operational excellence practices.
Leverage Kubernetes and cloud-native technologies to improve platform scalability, reliability, and performance.
Troubleshoot and resolve complex production issues across distributed environments.
Participate in code reviews, mentoring, technical documentation, and engineering best practices.
Evaluate emerging technologies and AI-assisted development tools to improve software quality and developer productivity.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Renewal Specialist
Seismic · Hyderabad, IN
Pay
Not listed
Setting
On-site
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Renewal Specialist
Job Locations
IN-Hyderabad
Job ID
2026-2264
Category Customer Success Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
About the Role
The Renewal Operations Specialist plays a critical role within Seismic's Customer Success organization, responsible for protecting and growing Annual Recurring Revenue (ARR) by leading, negotiating, and transacting renewals efficiently and accurately across a high-volume portfolio of accounts. This role owns the end-to-end renewal lifecycle, from early notification through quote, negotiation, and contract execution, partnering closely with Customer Success, Renewal Operations, Deal Desk, Finance, and Legal to deliver clean, on-time renewals at scale.
Success in this role requires disciplined forecasting, a strong read on account health and customer engagement signals, and the judgment to negotiate terms that protect Seismic's ARR while honoring the customer relationship. The Renewal Manager is also expected to bring a proactive mindset, surfacing process gaps, automation opportunities, and ways to make the renewals motion more scalable as the team grows.
What Success Looks Like
In this role, you will be measured on the following outcomes:
Metric
Target
On-Time Renewal Rate
≥ 100% of contracts renewed by expiration date
Gross Revenue Retention (GRR)
Meet or exceed quarterly GRR target
Forecast Accuracy
Within ±10% of committed forecast each quarter
ARR at Risk Mitigation
Proactive risk identification ≥ 90-120 days out
Pipeline/Forecast Hygiene
100% of opportunities updated weekly in SFDC
Why Seismic · Hyderabad
Seismic's Hyderabad office is a strategic center of excellence, home to engineering, customer success, professional services, and revenue operations teams that partner with Seismic's global GTM organization. You will work alongside world-class talent in a collaborative, high-growth environment with direct exposure to global enterprise accounts and Seismic's industry-leading enablement platform.
Competitive compensation and performance bonus tied to renewal attainment.
Comprehensive health and wellness benefits.
Flexible hybrid work model.
Continuous learning culture with access to Seismic's own enablement tools and training programs.
Clear career progression into Senior Renewal Manager, Renewals Team Lead, or Customer Success leadership tracks.
Who you are:
Required
3 to 5 years of experience in a Renewal Manager, Account Manager, or equivalent commercial role within a B2B SaaS organization.
Demonstrated success meeting or exceeding renewal quota, retention targets, and SaaS revenue goals in enterprise or mid-market environments, with strong understanding of ARR, NRR, GRR, churn, expansion, co-terming, and multi-year deal structures.
Proven ability to own commercial negotiations with procurement, finance, and legal stakeholders, clearly articulating value and terms to customers and internal teams.
Hands-on experience managing renewal pipelines, opportunity records, and customer health indicators in Salesforce, CPQ, Gainsight, or comparable Customer Success platforms.
Highly organized and comfortable managing a high-volume book of business across multiple renewal stages while building trusted cross-functional relationships with CSMs, AEs, Deal Desk, Legal, and Finance.
Preferred
Prior experience at a high-growth SaaS company with a dedicated, scaled renewals function (e.g., Salesforce, Workday, ServiceNow, Adobe, or similar).
Experience working with customers in North America, EMEA, or APJ time zones from an India-based location.
Familiarity with Seismic's enablement platform or the broader sales enablement, content management, or GTM technology market.
Bachelor's degree in Business, Commerce, Engineering, or a related discipline.
What you'll be doing:
Renewal Management
Own the full renewal lifecycle for an assigned portfolio, initiating outreach 120–180 days prior to expiration and driving on-time close.
Identify ARR risk early through account health, engagement, and payment signals, escalating in partnership with the CSM when intervention is needed.
Execute consistent renewal communication cadences (notification, reminder, urgency, and post-renewal touchpoints) using approved templates and talk tracks.
Engage proactively with customers showing low responsiveness or risk signals, applying defined escalation paths to keep renewals on time.
Negotiation & Deal Terms
Champion the Seismic value proposition with customers to up-level the conversation and focus on long-term capabilities that Seismic delivers to the customer’s business.
Negotiate favorable renewal terms, including pricing, uplift, license adjustments, multi-year and co-term scenarios, with judgment that protects ARR while maintaining the customer relationship.
Partner with Renewal Operations, Deal Desk, and Legal on non-standard requests, redlines, and approvals.
Forecasting & Pipeline Management
Maintain accurate weekly renewal forecasts (Best Case / Commit / Worst Case) informed by account health, customer engagement, and stage progression, reporting ARR risk and expected outcomes to leadership.
Track and report key metrics including On-Time Renewal Rate, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR).
Order Form Creation & Deal Execution
Build and process renewal quotes, order forms, and amendments in CPQ, ensuring accurate SKUs, pricing, uplift, and contract terms prior to signature.
Coordinate with Renewal Operations and Finance for quote approval, DocuSign execution, and booking handoff.
Salesforce (SFDC) & Gainsight Administration
Maintain accurate opportunity records, contract dates, and ARR values in SFDC; ensure pipeline hygiene with weekly updates to stage and risk indicators.
Leverage Gainsight for renewal notifications, customer engagement tracking, and health-based risk identification across the portfolio.
Cross-Functional Collaboration
Partner with the assigned CSM to assess account health, adoption, and risk factors; engage the assigned AE on accounts with identified expansion opportunity.
Align with Renewal Operations, Finance, Deal Desk, and Legal on non-standard terms, approvals, and process exceptions.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Senior Software Engineer II - Platform & Integrations (Backend)
Seismic · Hyderabad, IN
Pay
$5k–30k
Setting
On-site
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Senior Software Engineer II - Platform & Integrations (Backend)
Job Locations
IN-Hyderabad
Job ID
2026-2265
Category Product and Engineering Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
We are looking for a Senior Software Engineer II to design, build, and operate large-scale distributed systems and services for an enterprise SaaS organization. In this role, you will help shape resilient, AI-native software delivery practices while building high-availability services that support modern cloud platforms and customer-facing product experiences.
The Platform and Integrations team is building the core services that provide foundational support to the entire Seismic Platform. With autonomy and ownership, you will apply an AI-first development philosophy, cloud-native architectures, and leading-edge technologies to build and maintain features critical to the user experience.
Who you are:
Extensive experience designing and operating enterprise-grade SaaS systems, distributed services, and cloud operational infrastructure for scalability, reliability, security, and high availability.
7+ years of experience with C# and .NET, or another major object-oriented programming language, and web services.
3+ years of experience with PostgreSQL or major RDBMS, including performance tuning, maintenance, schema design, and operational best practices.
Proficiency with Test-Driven Development (TDD), Domain-Driven Design (DDD), API testing, and modern engineering quality practices.
Experience with event-driven architectures using technologies such as Kafka or RabbitMQ, and in-memory data stores such as Redis.
Hands-on experience with container technologies and cloud-native platforms such as Docker, Kubernetes, Istio, etcd, and service mesh architectures.
Experience with AWS, GCP, or Azure, including deploying and operating containerized workloads on Kubernetes in production.
Familiarity with CI/CD pipelines, Infrastructure as Code, and tools such as Terraform or Pulumi.
Experience mentoring engineers, leading design reviews, and influencing technical direction across teams.
Proven ability to collaborate effectively with product, design, engineering, and globally distributed teams.
Experience working in a fast-paced, dynamic environment, preferably in a SaaS or technology-driven company.
Preferred qualifications
Experience with AI-native development tools and platforms such as Claude, GitHub Copilot, Agentforce, or similar tools.
Hands-on experience with LLMs, RAG, model integration patterns, AI-assisted workflows, or intelligent product features.
Experience with observability, analytics, automation, or data platforms such as New Relic, Snowflake, Ansible, or Python.
Experience with major CRM ecosystems such as Salesforce or Microsoft Dynamics.
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Why this role matters
This role is an opportunity to help build the next generation of enterprise SaaS systems in an AI-native engineering environment. You will have meaningful impact on platform architecture, developer productivity, service reliability, and the intelligent capabilities that power customer-facing products while growing with a collaborative team that values ownership, innovation, and technical excellence.
What you'll be doing:
Design, develop, and operate enterprise-grade distributed systems and services that are scalable, reliable, secure, and highly available.
Own end-to-end technical design for key services and subsystems, evaluate architectural trade-offs, and drive implementation decisions across backend services, cloud infrastructure, and data platforms.
Build and maintain production services using C#/.NET or other major object-oriented programming languages, web services, and modern API patterns.
Apply AI-native development practices — including LLM-assisted development, retrieval-augmented generation (RAG), and agentic workflows — to accelerate delivery and build intelligent product capabilities.
Collaborate closely with product management, design, and distributed engineering teams to translate business needs into technical solutions from concept through launch.
Improve engineering quality through Test-Driven Development (TDD), Domain-Driven Design (DDD), automated testing, observability, and operational excellence.
Identify and drive improvements to system reliability, performance, scalability, and developer experience across the platform.
Participate in on-call support rotations and incident response to ensure service reliability, availability, and timely resolution of production issues.
Mentor engineers, participate in design and code reviews, and help raise the technical bar across globally distributed teams.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Customer Success Engineer I
Seismic · Hyderabad, IN
Pay
$0–15k
Setting
On-site
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Customer Success Engineer I
Job Locations
IN-Hyderabad
Job ID
2026-2250
Category Customer Success Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
The Customer Success Engineer's primary responsibility is to drive meaningful product adoption, measurable value, and practical use-case expansion across a high-volume pool of customers. You will use customer goals, workflow needs, product usage, and engagement trends to identify adoption opportunities, remove barriers, and recommend best practices that improve outcomes and return on investment. You will deliver this value at scale through digital-first touchpoints, including Seismic Community, Seismic University courses, self-guided resources, office hours, targeted adoption campaigns, and the consistent delivery of success metrics and adoption insights to key stakeholders. This role is focused on usage growth, workflow optimization, value realization, and business impact through practical, use-case-driven engagement delivered efficiently across many customers.
Who you are:
Bachelor’s Degree in Business Administration, Engineering, Computer Sciences or related fields required. Master’s Degree is desired.
3+ years of experience with Microsoft Office Suite, including PowerPoint, Word, and Excel.
2+ years of experience using AI tools such as Copilot, ChatGPT, or Claude to improve day-to-day efficiency and quality of work.
3+ years of experience working with SaaS platforms, data structures, product analytics, and customer workflows.
1+ year working with Gainsight preferred.
Strong written and oral communication skills with the ability to explain product value, guide users through use cases, and influence adoption across customer teams.
Ability to understand customer requirements and translate them into adoption plans, use cases, and practical product recommendations.
Critical thinking, curiosity, analysis, troubleshooting, and problem-solving expertise to diagnose adoption barriers and customer workflow challenges.
What you'll be doing:
Who you are:
Possess a strong sense of ownership and takes pride in all that you do.
Comfortable in dynamic environments with changing priorities.
Skilled at managing multiple responsibilities while striving to exceed expectations.
Displays a sense of humor and humility during those challenging times.
Self-starter with the ability to manage multiple projects and customer accounts simultaneously.
Ability to effectively prioritize and escalate customer issues.
Ability to adapt to a rapidly changing environment.
What you will be doing:
Drive adoption progress and product proficiency by delivering use-case reinforcement, best-practice coaching, and product guidance through digital touchpoints such as proactive Digital Sales Rooms, targeted email outreach, and office hours.
Use product analytics, usage data, adoption health, and value realization metrics in Gainsight to identify trends, risks, adoption gaps, and ROI opportunities.
Triage and prioritize customers based on health, product usage data, engagement, and risk signals; build focused intervention plans that increase usage, confidence, and value where the need is greatest.
Translate customer goals, usage patterns, and workflow challenges into practical adoption recommendations, next-best use cases, and repeatable success motions.
Identify adoption blockers, configuration needs, and product feedback; coordinate with Support, Product, Services, or Engineering when additional expertise is required.
Work within customer tenants to understand configuration, workflows, and platform usage; surface technical adoption gaps and recommend specific platform actions to drive customer outcomes.
Execute scaled adoption motions by leveraging adoption playbooks, Seismic Community, Seismic University, office hours, targeted email campaigns, and Adoption-at-a-Glance reporting to drive measurable usage growth across a broad book of business.
Partner cross-functionally with Support, Product, Services, and regional CS teams to escalate blockers, share customer insights, and drive resolution of adoption barriers.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Listed by Seismic for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Manager, Customer Success
Seismic · Hyderabad, IN
Pay
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Setting
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Senior Manager, Customer Success
Job Locations
IN-Hyderabad
Job ID
2026-2252
Category Customer Success Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
The Senior Manager of Customer Success will build and lead the Customer Success team in Seismic's India hub, supporting a high-volume book of business through scaled digital engagement. This role creates a strong team culture and drives consistent customer engagement, adoption, risk management, renewal readiness, and value realization at scale.
This leader will collaborate with Customer Success leadership and Seismic's Customer Experience organization (Community, Customer Education, Programs, and Operations) to translate Seismic's global strategy into regular team execution, with a focus on using AI and automation to streamline workflows, scale customer touchpoints, and increase team productivity. The role also serves as an escalation point for internal teams and customers, representing Seismic to both.
Who you are:
8+ years in Customer Success, Account Management, Professional Services, Renewals, or any B2B SaaS post-sales role.
3+ years managing Customer Success Managers or post-sales teams, preferably in B2B SaaS.
Managed teams overseeing adoption, retention, value realization, risk mitigation, and executive engagement.
Strong understanding of Customer Success operating metrics, including customer health, adoption, GRR, NRR, churn risk, renewal readiness, and forecast hygiene.
Experience working in a global SaaS organization across regions, cultures, and time zones.
What you'll be doing:
Who you are:
You are an experienced people leader with a track record of managing and developing Customer Success teams.
You set clear priorities, operating rhythms, and performance expectations for distributed teams.
You understand how customer adoption, value realization, risk management, and renewal readiness support retention.
You work effectively across Sales, Renewals, Services, Support, Product, and Operations.
You are comfortable representing the Customer Success function with customers, prospects, and internal stakeholders.
What you will be doing:
Lead and develop a team of Customer Success Managers and Renewals Specialist in Seismic’s India hub, ensuring the team meets customer satisfaction and retention targets.
Hire, onboard, coach, and develop a high-performing Customer Success team in India, including performance management, career development, and building a culture of accountability and continuous improvement. Establish operating rhythms and management routines that drive measurable improvements across customer engagement, adoption, risk mitigation, renewal readiness, and customer value. Serve as an escalation resource for CSMs, internal teams, and customers, resolving escalations within defined SLAs and improving customer outcomes.
Partner cross-functionally to remove blockers, improve CSM effectiveness, and represent Customer Success with customers and prospects.
Evolve Seismic's Digital Customer Success program at the India hub in partnership with CS leadership and the CX organization (Community, Customer Education, Programs, Operations) by surfacing gaps, contributing improvements, and shaping the regional operating model.
Own the health, renewal forecast, and risk pipeline for the book of business, ensuring forecast accuracy, early identification of risk themes, and clear escalation paths.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Listed by Seismic for a position based in the United States. Employers on this board attest they are hiring domestically.
Implementation Engineer
Seismic · Hyderabad, IN
Pay
$0–15k
Setting
On-site
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Implementation Engineer
Job Locations
IN-Hyderabad
Job ID
2026-2238
Category Professional Services Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
We are looking for a talented and driven Implementation Engineer to join our Professional Services team. In this role, you will design and implement integration solutions, collaborating closely with product and engineering teams to deliver tailored solutions for our enterprise clients. You will serve as the subject matter expert on Seismic’s platform components, working alongside customers, project managers, solution consultants, and teams across different geographies to deliver seamless automations, custom solutions, and integrations.
Who you are:
Bachelor’s Degree in Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.
Two or more years of experience in Enterprise Content Professional Services.
one or more years of hands-on experience designing, implementing, and testing API integrations and solutions, with above average knowledge of RESTful APIs.
Strong knowledge of SQL, Web Service Consumption, SOQL, and Salesforce Reporting.
Expert knowledge of Excel Model, SSO, SMTP, SCIM and Salesforce Setup.
Expert knowledge of LiveDoc & LiveForm is preferred.
Ability to lead projects with teams located in different geographies.
Demonstrated experience leading requirements gathering efforts on large-scale projects.
Strong written and oral communication skills with a proven ability to initiate and manage relationships with customers at all levels.
Self-starter with the ability to manage multiple projects simultaneously.
Demonstrates strong self-learning capabilities with the aptitude to quickly grasp new product features, technologies, and concepts.
Critical thinking, analysis, troubleshooting, and problem-solving capability.
Advanced proficiency with the Microsoft Office Suite including PowerPoint, Word, and Excel.
Understanding of New Product Development Methodologies and Emerging Technologies (Mobile, Security, Internet, etc.).
Strong facilitation, project management, and organisational skills.
Strong relationship development and people management skills.
Experience collaborating with and providing business recommendations to management.
Comfortable writing and troubleshooting Python code snippets.
Experience utilising AI tools and building agents to drive efficiency and quality improvement.
Experience in the Business Requirements Creation Process for a technical product or similar experience.
Experience with Seismic or another Sales Enablement platform is a plus.
Experience in Product Management on a Technical Product is a plus.
What you'll be doing:
Collaborate with business development, product management, and engineering teams to create and deploy integration solutions for complex client needs.
Lead requirement gathering sessions with enterprise customers to understand business goals, technical requirements, and integration objectives.
Serve as subject matter expert on Seismic’s platform capabilities, APIs, out-of-the-box offerings, and custom integrations.
Provide strategic and hands-on technical guidance to clients throughout the evaluation, implementation, and post-deployment phases.
Communicate and present solutions effectively to client executives and technical teams.
Serve as technical lead across multiple concurrent projects, ensuring timely delivery and high-quality outcomes in collaboration with cross-functional teams across different geographies.
Identify and mitigate risks in technical workstreams, escalating critical issues as needed.
Develop creative, robust, scalable, and reusable strategies to support evolving business needs.
Deliver ongoing support and services for existing customers in alignment with SLAs; manage customer escalations while seeking technical resolution.
Conduct virtual and on-site training sessions to enable customer success.
Collaborate with Product, Engineering, and Customer Success teams to advocate for customer-driven enhancements and feature requests.
Seek out new industry and technology trends and apply this knowledge to solve business problems.
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If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Manager, Solution Consulting
Seismic · Hyderabad, IN
Pay
$0–25k
Setting
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Manager, Solution Consulting
Job Locations
IN-Hyderabad
Job ID
2026-2234
Category Professional Services Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
Are you a strategic leader with a passion for driving impactful solution delivery and building high-performing teams? We’re looking for a Manager of Solution Consulting to join our Professional Services team. In this role, you’ll lead and mentor a team of Solution Consultants, ensuring consistent and successful service delivery across engagements. You'll partner closely with cross-functional teams, align consulting efforts with product capabilities, and champion best practices that elevate our customer experience. If you thrive in a fast-paced SaaS environment and are excited about shaping the future of solution consulting, we want to hear from you.
Who you are:
Minimum of 5 years of industry experience in Technology Consulting, Sales Enablement or Financial Services with broad scope of understanding and exposure to all sectors
Understanding of enterprise SaaS business and implementation models and process
Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
Ability to understand a client’s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product
Critical thinking, analysis, troubleshooting, and problem-solving expertise
Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
Knowledge of data systems and structures
Experience with all aspects of the Seismic platform
Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus
Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds
Strong understanding of project management and risk mitigation principles.
Proficiency in resource planning and team management
Ability to leverage AI tools to improve efficiency and deliver high-quality outcomes while establishing an AI first mindset with the team
Strong understanding of integrating software for bidirectional flow of information
What you'll be doing:
Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures.
Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area.
Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements.
Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area.
Lead a team of Solution Consultants, architects and engineers providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources.
Collaborate with the Practice leadership to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets.
Develop training and certification programs for new Solution Consultants in your practice area.
Participate in calls with prospects and existing customers to discuss services opportunities.
Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Listed by Seismic for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Solution Consultant I
Seismic · Hyderabad, IN
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Listed by Seismic for a position based in the United States. Employers on this board attest they are hiring domestically.
Software Engineer II
Seismic · Hyderabad, IN
Pay
$10k–35k
Setting
On-site
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Software Engineer II
Job Locations
IN-Hyderabad
Job ID
2026-2240
Category Product and Engineering Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
Join us at Seismic, a cutting-edge technology company leading the way in the SaaS industry. We specialize in delivering modern, scalable, and multi-cloud solutions that empower businesses to succeed in today’s digital era. Leveraging the latest advancements in technology, including Generative AI, we are committed to driving innovation and transforming the way businesses operate. As we embark on an exciting journey of growth and expansion, we are seeking engineering talent to join our AI team in Hyderabad, India.
Role Overview:
We are seeking a versatile Data Engineer with 2+ years of experience to build and scale the data infrastructure powering our organization. You will develop robust pipelines and optimize architectures that bridge the gap between traditional analytics and next-generation AI. In this role, you will work at the intersection of large-scale data processing and modern AI, building the critical foundations for high-performance applications and agentic workflows.
Who you are:
Experienced Engineer: You have 2+ years of professional experience in data engineering or a backend-heavy software engineering role.
Python Expert: You possess expert-level Python coding skills (Must Have), with a focus on writing clean, scalable, and asynchronous code.
LLM Orchestrator: You have deep, hands-on experience (Must Have) with LangChain or LangGraph to build sophisticated multi-step chains and agentic systems.
Vector DB Specialist: You have proven experience (Must Have) implementing and tuning Vector Databases for high-volume RAG pipelines.
Data Foundationist: You have a strong understanding of traditional data modeling, ETL/ELT processes, and working with SQL/NoSQL databases.
AI-Literate: You have a solid grasp of embedding models, tokenization, and modern information retrieval techniques.
Agile & Innovative: You thrive in fast-paced environments and enjoy staying updated with the rapidly evolving landscape of GenAI and search technologies.
What you'll be doing:
Architect AI Data Pipelines: Design and maintain robust data ingestion and transformation pipelines tailored for LLM training, fine-tuning, and Retrieval-Augmented Generation (RAG).
Build Agentic Workflows: Utilize LangGraph to develop complex, state-managed AI agents and cyclical workflows that enhance automated user interactions.
Optimize RAG Systems: Architect the retrieval layer of our AI applications, implementing efficient document embedding strategies and semantic search.
Manage Vector Infrastructure: Implement and optimize Vector Databases (e.g., Pinecone, Weaviate, or Milvus) to ensure high-performance data retrieval and storage.
Scale Data Models: Create scalable data schemas that support both structured and unstructured data, ensuring seamless integration with our AI services.
Performance Engineering: Identify and resolve latency bottlenecks in data retrieval and embedding generation to ensure real-time AI responsiveness.
Collaborate Cross-Functionally: Partner with AI Researchers and Product Managers to transition experimental AI prototypes into production-ready data products.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Linkedin Posting Section
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Listed by Seismic for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Frontend Engineer I
Seismic · Hyderabad, IN
Pay
$20k–50k
Setting
On-site
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Seismic
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Senior Frontend Engineer I
Job Locations
IN-Hyderabad
Job ID
2026-2160
Category Product and Engineering Employment Type Full-Time Remote No
About Us
Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Overview
We’re looking for a savvy front-end engineer to join our passionate Front-End Architecture team as a Senior Software Engineer II to help us scale and evolve Seismic’s front-end platform with a keen eye towards software quality, developer experience, and operational excellence. As a tech “unicorn”, this is an amazing opportunity for the right person to play a major role in shaping the front-end architecture and infrastructure of this pre-IPO software company, as we broaden our lead in the sales enablement space!
You will work closely with our product leads, engineering leads, designers, and the other members of the Front-End Architecture team to evolve and maintain Seismic’s Mantle component library, establish front-end standards, and build the shared infrastructure that powers a consistent, accessible, and performant user experience across the platform for the next ten years.
Who You Are:
Seen as a major contributor in the team problem-solving process – you aren't afraid to share your opinions in a low-ego manner or roll up your sleeves and write critical-path front-end code, take on the refactoring of a significant shared component or architectural pattern.
Deep experience across multiple software projects, driving the end-to-end development lifecycle of architecturally complex UI systems, component libraries, or design system implementations.
Ability to think tactically as well as strategically, respecting what came before you and always thinking longer-term.
Highly focused on operational excellence and software quality, with experience in front-end CI/CD pipelines, build tooling, and best practices for testing and deploying shared UI libraries.
Your technical skills are sought after as you develop in a pragmatic and efficient manner.
You enjoy solving challenging problems, all while having a blast with equally passionate and talented team members.
Who you are:
BS or MS in Computer Science, a related technical field, or equivalent practical experience.
Minimum of 8 years of Software Development experience within a SaaS business.
Expert-level proficiency in HTML, CSS, and JavaScript, with deep experience building production applications in React and TypeScript.
Strong proven record with user interface, interaction, and accessibility (WCAG) best practices, including hands-on experience auditing and remediating a11y issues.
Expertise with designing and developing design systems and front-end component libraries (experience with or similar to the Mantle component library is a strong plus).
Experience with designing for security (including Content Security Policy), performance optimization, internationalization/localization, and accessibility.
Familiarity with modern front-end build tooling, CI/CD pipelines, and experience using LLM-powered development tools to enhance productivity and code quality.
What you'll be doing:
Develop, improve, and maintain the Mantle component library, ensuring seamless integration and adoption across the Seismic platform.
Diagnose and resolve complex front-end issues including Content Security Policy (CSP) violations, accessibility (a11y) defects, cross-browser rendering problems, and performance regressions to ensure reliability and maintain user trust.
Leverage LLM-powered tooling and AI-assisted workflows to accelerate front-end development, improve code quality, and explore innovative approaches to UI generation and component authoring.
Be a major player on the Front-End Architecture team, driving technical and architectural decisions for shared UI infrastructure and collaborating across multiple remote teams.
Collaborate with globally-dispersed product managers, designers, and software engineers to define, build, and ship front-end components and patterns that create innovative solutions and add value to our customers' experience with Seismic.
Explore emerging front-end technologies, web platform capabilities, and LLM-powered development tools, and bring your findings to life in our products and developer workflows.
Participate in and contribute towards code reviews, bug/issue triage, and documentation.
Contribute to troubleshooting CSP configurations, accessibility compliance, performance bottlenecks, and continuous quality improvements across the front-end platform.
Job Posting Footer
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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